the pool was quite cold

parking was free, on the street right outside, very safe

the breakfast the pool the staff the secure parking private room

they were very accommodating of my early check in and late check out too, perfect stay

they were very accommodating of my early check in and late check out too, perfect stay

there is no parking space for more than one car, and until after 9 pm

staff very friendly and helpful (called me taxis) (but no english), excellent wifi (i was able to stream movies

wifi could be stronger.

the pool is generally kinda dirty

the also added two strategically placed small fitness room with one stationary cycle, two running boards, and

it's definitely a place to stay with kids

room on the first floor on the opposite side of the hotel walls are very thin, woke up at 7 am to kids jumping

they had their restaurant open, pool open, covid policies in place and implemented correctly

rooms, nice pool, clean, beautiful location

we were really near the central part (not enough to go by foot, because we have 2 kids), but indeed is really

very clean and parking

the walk was a good 20 min but with kids it’s not a great walk

hacienda with gardens and pool

quiet, great wifi, great ac, friendly staff

room service system was not explained on arrival so i did not get my room cleaned for 3 days and

helped us book taxis, got our laundry sorted, gave us recommendations for local shopping

had everything needed from lots of water (and not plastic bottles, thank you) to transportation, laundry and

the hotel did not have self laundry in the facility- that s it

room, central location, great service and help from dulce, amazing massage close by and the best breakfast

the room was slightly warm in the kitchen but nothing else to report :)

good location, very nice facilities, laundry on site and free, very good staff

friendly, welcoming staff. breakfast, wifi, on-site laundry room.

the laundry was a good thing for me

was great to have complimentary drinks and breakfast, and also handy to have laundry on site

it s pretty clean and everything was fine. the breakfast was okay. good laundry facilities.

laundry facilities would have been handy.

a separate form is required for pet check-in, deposit of 1000 pesos + price for pet stay we paid was a third

despite being a pet friendly place, once they saw how terrified i was of their cat, they did everything to help

an added benefit were the friendly pet dog and cat roaming the property providing plenty of entertainment

wifi was pretty great as well

we also used the laundry service which was cheap and efficient

the front desk staff helped me in organizing both my laundry service and a taxi to a nearby village

i had my laundry done at the hotel and it was twice what i ve usually paid in mexico, but perhaps i was

desk workers were all very helpful with any questions we had and even coordinated with a local laundry service

free breakfast was better than anything i ve seen

it had parking but it was paid public parking, also said it had breakfast we left early so we didn't check it

breakfast was a bit scarce and the top floor rooms were a bit of a struggle to get to with luggage

really accommodating with the breakfast (i

perfect would be to have a self-serve coffee station available to guests that are up earlier than breakfast time

breakfast was basic, it would be good to have an option of different hot drinks and the toast was

they send their laundry out to be cleaned and with the current climate crisis, they could be more conscious

wifi connection did not work well

the parking was very far away (3 blocks)

it has a pretty inner courtyard and a terrace with a bar with a nice view

for a broken glass extra fees for early check-ins although the hotel wasn t busy the terrace bar was closed

helped us with laundry (definitely get it done here, the price is so reasonable compared to big hotels),

room was very confortable and spacious i really like it, and the kitchen staff for breakfast were very

the entire staff from the doorman to office personnel to the waitress and kitchen staff were incredibly nice

room was very confortable and spacious i really like it, and the kitchen staff for breakfast were very

for coffee in the room each day after the first day, as well as anything extra you order for breakfast, which

laundry is incredibly cheap and efficient

staff is wonderful and there was a solid flavorful breakfast

good wifi- was able to work remotely for 5 days with only one crash

great little touches like the honesty bar were great and we loved the hats and bags in the rooms

the staff immediately made us feel welcome, we loved the room and the breakfast was just phenomenal

location and laundry facilities were awesome

having a pool or a small pool will be nice plus serve tortillas with the eggs

bad wifi

the rooms are very cleans and the breakfast is good

super comfy room and amazing breakfast

the beds were very comfortable, great showers, sweet turn down with sweets, yummy breakfast as well

coffee at breakfast- it was a little weak for our taste but there are many great coffee shops in town

excellent breakfast

will improve breakfast coffe and meals

amazing bar staff, felix gave us a mescal tasting and was really knowledgable, so we didn t need to even

the wifi worked well, and the room amenities were good

very helpful staff. convenient location. safe. good wifi and good air conditioning.

wifi was good enough for streaming etc

wifi, hair in bathroom, bad water pressure (maybe due to oaxaca water shortage), there is a window

electric wiring is old, bathroom is disgusting, wifi non-existent in the room, towels are at least 20 years

and a basic breakfast for free

the wifi is also pretty solid (22mbps) and you not only have a desk in your room but also a table in

wish they had a toaster for the bread at breakfast and a stronger coffee

the room great the common areas great including breakfast great staff friendly and helpful.

there is some severe slowness on the wifi. only 1 pillow provided for the bed

receptionists not all that willing to assist us and the doormen were better able to help us find laundry services

wasn t anyone at the bar when i had a question about purchasing a quiereme mucho bottle

the wifi on the property doesn t work that well everywhere

- lack of room service

parking was difficult to find nearby

water pressure, a fan in the bathroom (first i ve seen in mexico), comfortable bed, on-site laundry (paid),

excellent location and the staff were very helpful and friendly and arranged taxi and laundry for us on request

stylish, modern, clean, the beds are very comfortable, they offered an affordable and quick laundry service,

roof top is nice, but bar wasn t used

wifi kept cutting out

i appreciated the fact that they were able to send out my laundry and have it back the same evening

the courtyard is very nice, laundry services are cheap, and the staff was very pleasant

location with a parking spot the people who work here are welcoming & do everything to make your stay as pleasant

perfect location. we apreciated the parking included in the price.

excellent wifi and tv

features and amenities cited on webpage not accurate - no restaurant or laundry on-site

were very helpful (laundry, more towels, ordering a taxi for us)

they let us do early check in =) totally recommend this hotel

wifi was ok

they also allowed us to complete an early check in, nothing but good reviews for la casa de maria, i will

no parking but the staff helps you

thank you to juan carlos behind the bar for his service , and knowledge on mezcal

no useable wifi in the bedroom and the need to ask for the hot water to be fixed

beds were a little short and wifi coverage in the room was poor.

iet but central) nice big rooms fast wifi big room size courtyard and upper level couches to sit

thanks to the wonderful staff who helped with our travel arrangements and took care of the laundry which we

no laundry facilities on site but a very efficient and good value local laundry just across the road

the laundry was facing the hotel so we dropped the laundry to them and they brought it back for us

laundry in front of the hotel

are the staff perhaps the most helpful, friendly and responsive group i have ever met there is a laundry across

all our laundry done for us$5

laundry service - excellent time and

for a cab they tried to make money on us and they didn t listen when we asked to have the laundry done separately

good for travelling with kids, big rooms and pool available

didn't like the hard bed or their room service

breakfast area and food was nice, the staff was extra helpful in arranging taxis and sending laundry out to be

they do laundry really reasonably- within 24 hours

hotel does not provide laundry service, which we needed

the reception helped us make tour and taxi arrangements as well as get laundry done

the restaurant really only served breakfast. neither it nor a bar were open later in the day.

we used their laundry service which came back perfectly and quickly though of course was more expensive than

he sorted our laundry and was always on hand to answer questions

roof-top bar with tapas was an added bonus to the on-site coffee house/ restaurant

breakfast is really good

the hospitality was great, beds were comfortable, wifi strong

laundry service: same day service promised by 5 pm, didn't arrive until 5 pm the next day

breakfast was amazing

the breakfast was varied and excellent

i had breakfast at the hotel every morning and it never disappointed me

we got vouchers for a mezcal tasting at the hotel bar at check-in, complimentary, which was well thought of

the wifi in my room was good and although i had a room opening on the restaurant, the thick walls

theres no parking and a/c only fans.

colonial building in the city center, nice breakfast, good wifi, lovely suite

traveling as a tourist with my 3 teen kids, and it was great

was not told that the parking lot was available after check out but only if i didn't take my luggage to the car

although small, the hotel has everything you need: restaurant, bar, pool, attentive staff and location

really like the pool, it was small but a welcome bonus

the pool area is comfortable and enjoyable but the bar could be better stocked

it was great for our 3 kids, all 7,9, and

we also enjoyed the pool area

thea laundry service was not

the housekeeping staff was very loud early in the morning and our room was right next to the laundry room

the room is next to the laundry. it was little bit noisy

rooms we got were on the first floor so no view, only laundry room and maintenance room

wifi worked well in room

with a laundry right next door

get service, friendly people, close to centro. nice pool area. i enjoyed my stay

wifi doesn t work, is really slow and stop to work all the time, i just gave up and use my

in the pool for chill time

the free parking was small but handy and the swimming pool clean

wifi could have been better, but it's not a big deal to me.

bed, extremely clean daily room service, good location, and interesting concept

the only (small) issue was the wifi went out the 2nd day of our stay, and never came back on

our breakfast and dinners were delicious and the staff took care of our every need

excelent location great staff chef prepared breakfast with care and was delicious will be back

on top of everything they did not offer basic services such as frigo bar or laundry

the ambiance was great, very nice location and breakfast was delicious

we especially enjoyed the breakfast which was served at this really nice terrace

the whole property was really lovely, with a beautiful rooftop terrace and delicious meals for breakfast each

upstairs bar didn t have much of a vibe, it opened late and closed early so we rarely were able to enjoy

continental free breakfast is only coffe or te with only some cokies in most of the hotels you have coffe and

i don't believe there was a breakfast included or anything extra, at all, other than towels and soap

no breakfast there . not offered .

no breakfast included

hotel should not advertise they provide complementary breakfast

wifi, get your own hotspot or go to a cafe, don t do the laundry service here, they might ruin your stuff

laundry is very reasonable (20 pesos/kg)

the room service was really nice, and they provided excellent laundry service

the hotel also offer a very reasonable, quick, laundry service which was an added bonus

they have laundry which is very good price

appreciated we could substitute

wifi and bed

rooms are perfect size with good wifi and tv streaming services

the breakfast was terrible

i wish they would offer a hot breakfast as a booking option versus just a continental breakfast.

perfect location strong shower pressure strong, fast, and stable wifi helpful staffs

the wifi connection was great so i got a lot done online

wifi was problematic at times.

wifi kept dropping

wifi was always with strong signal

they also said they had free breakfast but that was basically toast and a coffee

breakfast was two slices of toast bread

breakfast was terrible, they offered only half of a small apple and tea

could put earlier the breakfast, not starting from 8:30

except for the breakfast, which would be better if there wasn't any at all

there is also a lovely terrace for breakfast, events, or relaxing

she attended to all of our needs, even ensuring that i had lactose-free milk for breakfast every day

breakfast!

also did a laundry service for extra charge

and the laundry service was super quick

one of the staff members wasn t very helpful, my friend asked for laundry service and they dropped the ball

no card payment accepted. bad communication regarding laundry service

location and great safe parking, i have stayed here several times to never disapoint, now my go to hotel

after one night stay, we had to leave because our kids were coughing overnight, the remaing amount was not

the breakfast was delicious as you get lots of options

first room was spacious, had a kitchenette and sitting area

) and no elevator (had to carry kids and stroller up one floor several times a day ud83dudcaaud83cudffc)

the kids loved the pool

we placed laundry in the laundry bag without filling out the information and they assumed we wanted laundry

amazing wifi

only place a terrace outside a bar that opened after sun was gone

the service is excellent. the spa facilities and treatments are 100% recommended.

perfect location, great gym

only thing to mention wifi was not string where our room was, it was strong at the front door but not in the

wifi signal is weak

wifi to slow,

most of the hotels stay at do not provide for the kids, and you have to call and ask them to provide

wifi was very good

5kg was 90peso and the laundry was delivered to hotel in fast time

there weren t any laundry services (even though they say they have them), the door handle was hanging off,

the staff made us feel extremely well looked after and helped us with taxi booking, laundry and even had our

free parking a few blocks away (not super easy to negotiate, but to be expected in crowded area near

parking os not next yo the hotel. can be a problem if you plan to use your car during your stay.

the lady at the front desk was very helpful and helped us get laundry done - all the staff were very kind

our only complaint was the bar noise from across the street

there was also a nice rooftop bar - though the views were limited

bar on the roof could make some improvements, but overall it s a great place to stay

no noise from the bar across the street.

friendly staff, delicious breakfast, location close to everything. home away from home!

not work, there were ants in the bathroom and there was a really loud noise in the room from the kitchen below

kitchen, staff, location

also the breakfast is very generous and delicious

breakfast is really good, specially the beans chilaquiles

only one: wifi only in the patio and there is a problem with connection sometimes

wifi was a bit slow

laundry service available, dropped off 5kg and returned cleaned and folded the following day

we were having breakfast, the girl who i believe was the cashier, attended us but with a bad attitude, like if

we really appreciated the rooftop terrace and the included breakfast

breakfast was average but standard for included price.

i was sick but my parents did go for breakfast and they said that they enjoy the food

the wifi was very patchy and the hall is very loud.

but the real issue was the wifi, there was none in the room and we had to go to the lobby to have wifi signal

so convenient for location, room was great, shower was great, wifi was strong in room

wifi often cut...

wifi kept cutting out and reconnecting

we were able to do laundry here for a small fee and they let us to keep some luggage while we were exploring

the wifi did keep dropping, but when it was connected, it worked very well.

no working wifi in the rooms, only in the lobby - no soundproofed door and walls, you could hear people

wifi is very strong but doesn t reach up to the 3rd floor.

* wifi could have been better

there is a restaurant downstairs, laundry services, travel services, massages anything you need the staff

ones your on the street you have to call the hotel to help you with the luggage but wait the parking is ridiculous

location right by the main square and free secure parking close by

when booking states parking available due to not finding their parking when check in time, i parked in

the wifi, it was hard to get good signal

probably the best hotel laundry service i ve ever had

too much kids in the adult pool…too loud

perfect location, historical rooms, good room service.

gym is extremely small

the gym was bigger than most

the wifi worked well

breakfast included (including various egg dishes, fruit, bread)

wifi was great

location on pedestrian street in historic centre, lovely rooms, good wifi, helpful staff

friendly service. continental breakfast always had fresh pastries

we also had them do our laundry

each room had its own router and excellent wifi

the staff were wonderful, good simple breakfast, and great location

wifi could be faster

wifi was spotty.

we ordered laundry service but it wasn t done by the next day as they had promised

free water bottles and breakfast

they do have wifi but was challenging to work after 9am as it became quite slow

little mistakes in the room service.

small room but very clean and comfortable. stylish lobbies with great art. very good breakfast.

laundry service damaged some of the more delicate items

the breakfast is amazing - fresh fruit, juices, coffee, cooked items that change daily, this was one of

the kitchen is the best part of the b & b and love how their breackfast

early morning guests having breakfast, kids screaming etc

wifi wasn't great. rooms didn't have a lot of natural light.

unreliable wifi