i didn't do the breakfast thing

easy parking and nice to have laundry facilities and filtered water

clean, big space and great parking

easy parking and nice to have laundry facilities and filtered water

opposite the lobby, there is a nice bar and a small restaurant that serves dinner, with vegetarian options

timings of the bar and restaurant are not ideal - ie if you arrive late or in the middle of the day, you can

the price to stay here is very reasonable and an extra $12 to keep the car in a downtown parking garage during

parking area narrow

good price, good value, comfortable bed, clean, pet-friendly, decent service, good wifi

bear the bridge. parking available. good price. was very clean. no complaints.

worst of all, their pet policy states that they

was no laundry room, and it was about 18 min by car from the city center

my room was right beside the customer laundry room and it was very noisy.

laundry facilities and room size

breakfast was good and met the expectations as covid continues

lobby looks fancy gym and swimming pool ample parking right by a main road with decent routes hotel looks quite

cleanliness, breakfast

the location is pet friendly and the staff was kind and accommodating

breakfast included

the breakfast was good and very clean place

clean, friendly staff and convenient location. allows pet.

hotel was clean, staff were helpful the free breakfast was lovely the beds were comfy having a laundry in hotel

pool is small and cold but the kids didnt care and enjoyed after long day of sigh seeing

the gym is a little bit tiny

hotel was clean, staff were helpful the free breakfast was lovely the beds were comfy having a laundry in hotel

then at the end of the day we went to the gym and worked out for at least an hour

that being said, the underground (free) parking and the great view towards montreal on the horizon, if you're

and there is free underground parking

indoor parking, good location base for south shore montreal, small but useful gym, nice modern decor, near

gym is very basic

also, we had a pet so we had to stay on a particular floor

nice fenced in sitting areas around the clean, up kept pool

easy parking at your door

i like that there is a parking lot

the wifi was difficult to get onto and once on it dropped out. we could not use it.

pool was clean and clear and very nice, quite deep on one end which was nice for a change

was not able to connect my laptop to their wifi even though my cell could connect but wasn't great at all

the wifi was temporarily unavailable while we were there

wifi sucked

thing i didn't like was the the free wifi that didn't work most of the times, and i found the price a little

the hotel indicated that it had an ev charger. although this is

gym wasn t very good and the restaurant wasn t open at night.

facilities are clean and stylish, location is great, on-site amenities are good, restaurant and bar are first

the bench in the gym is not balanced. could cause injuries

were amazing, room was amazing, bar was awesome, overall fantastic if you don't have to be in downtown

microwave in room and it was located in the laundry room with lint from clothes flying around when i wanted to

attentive staff, great breakfast, clean facility

breakfast was great staff was excellent

breakfast is perfect, front desk is also very nice.

high speed wifi excelent

close to downtown, semi-short walk to metro, comfortable bed, laundry in room

i love the idea of it being an apartment as well so it has its own kitchen and laundry if i ever needed to use

the kitchen set up was perfect for light meals or reheating takeout

no gym

kitchen had all the utensils and everything was clean

free parking and laundry facilities. staff were friendly and helpful.

the hotel, if i had to say something i would say that it d be nice to have people cleaning the pool area after

getting into the parking lot and getting into the hotel was

liked the easy connection to wifi

plus, the pool and gym were great for the kids

you have to pay full at entrance, the path from garage to elevator is shared with full laundry carts (that's

the bathroom and kitchenette were spacious and while we didn't need the laundry facilities it was great to have

room was well equipped it had a laundry room in it which i didn't expect

they upgraded my room, and i had kitchen and laundry room too

was suitable for my needs - walking distance to st catherines st & downtown area - coin-operated laundry facilities

comfortable rooms, beds, bathroom. pet friendly.

the hotel is super pet friendly- provided a bed and bowls for the dog

room, wifi was fast

i used the gym which i had all to myself

late check out which was great because we had a later flight

laundry = they had laundry facilities, and supplied the soap and dryer sheets

laundry costs $4

i was sent by staff all over the building to look in different laundry rooms for one

basic accommodation, but very good value for money, very comfortable bed, nice to have laundry facilities and

very friendly staff. good, clean rooms. free laundry. good price.

also have self operated laundry machines

the laundry machine can be added more.

laundry machine was excellent service as well as we enjoyed the kiosk and restaurant services

there was no microwave in the room, the ac was slow and made nights uncomfortably hot, and the laundry area

food on site qoth kids under 13 eating for free

offer guest laundry, which is nice

staff very friendly and helpful. laundry self service. location. value for money. breakfast.

is no hot water for the rooms, laundry issues was causing the hot water shut off

not sure the laundry soap being used to wash the linens but i got a rash all over my skin

parking & breakfast included ev chargers pets allowed

the gym is too small.

location, decent-sized room, on a fairly quiet street, with a small kitchenette, and regular

when we arrived there was no bar of soap to wash our hands

there was only a microwave in the kitchenette, and no bowls, so cooking wasn t really an option

could have been hot water earlier in the morning, the bar could have been opened more often, bar should have

you like you re from another planet, then you have to bring down to the reception your bag of laundry as it

gorgeous high ceiling, chandelier, jacuzzi, king-sized bed; fireplace adorned with beveled mirrors

pet-friendly hotel in the heart of montreal

excellent wifi, tv, coffee machine

i couldn't figure out how to control the heating! so i didn't get to enjoy the fireplace.

bathroom that never properly drained to housekeeping services that never appeared to doing my own laundry, there

also we hire laundry services, very slow service and they return it dirty

the laundry is too small

also had a great burger from room service

i'd say that it's first kitchenette i've seen that wouldn't have a stove (but it wasn't

changing break fast menue adding roster to the room adding laundry room

elevator was very slow and there was no elevator for the staff with the laundry carts, so it they were moving

facilities like continental breakfast and gym i think would be a suitable addition to the place

free wifi for our teenagers another plus

gym and no pool.

could have picked up the laundry in the room instead of having guests haul laundry to reception.

wish there was on site laundry service

exaggerated costs for laundry, minibar and food

the fridge bar in the room is expensive. i rather have the fridge empty to put my stuff in it.

good bar / restaurant

it was also great to have an accessible self-serve, well equipped laundry

areas are not finished: the laundry room that i d really appreciate wasn t there yet and around the hotel

i was also the only person i could see using the gym towels that are stacked in the laundry room on each floor

room, pool, spa and sauna were great

rooms were cool and gym/pool floor had an amazing

there was no room service and after 10pm the kitchen was closed at lloyds the restaurant

free wifi should not even be mentiond as an extra in this day

hated the wifi.had to log in a million times a day

wish the windows opened, i wish the terrace bar was open and we weren't able to park our truck at the hotel and

location, gym is very reasonably appointed and rooms are newly renovated

no good options for kids on the restaurants

easy enough to navigate with the help of very friendly on-site staff, check-in was very quick, room service was

hotel location and gym were excellent.

location is great. staff are excellent. air conditioning works. gym is pretty nice.

another pet peeve is no fan in the bathroom and the doors have glass on them so when you turn the light on

were forced to squish in with many other people including hotel staff with a bag of smelly dirty laundry

i would give it full five stars if laundry machines were available

the small bar that was attached to the hotel served very good food and the bar personnel were very

gym could have been better

i requested for an early check in, and room was actually ready when we arrived way earlier than the usual check

great wifi, comfortable bed, nice staff

waiters at the bar and the dj were amazing

they have made some changes to the lobby and the bar area since our last stay and we loved the updates

if you are traveling with a dog, the room is also pet friendly with a dog bed and dog bowl

no pool or sauna in the hotel.

staff repeatedly left their cart outside my room, along with dirty dishes (not mine) and bags of laundry they

the hallways inside hotel were a bit aged and both room service trays and bags of room laundry from house

laundry quality

outdoor heated pool, hot tub and sauna are great for kids

wifi connection was too weak to use.

the view from the room. breakfast time very limited and i think no room service.

well, situated, clean, comfortable beds and very nice bathroom. the gym is useful too.

restaurant and bar are fantastic both in the way they look and in the high quality of the food they serve

no real facilities, small gym, no pool - definitely not value for money

they give a toothbrush & a razor, but no sponge for the spa shower, near the awesome bathtub two champagne

that there wasn't a restaurant or room service offered at the hotel.

clean cultured and treat you with respect very good breakfast and nice staff highly

breakfast was 2 delicious croissants that are seated outside your door each morning

location, spacious room, cleanliness, breakfast

the breakfast bar is uninspiring but adequate.

the restaurant and bar are also excellent

the breakfast a la carte room service...we received double the food so double the price...

the gym did not have refreshments

(wifi, breakfast, gym, and map)

staff super friendly, big bathroom, good sheets, pet friendly

facilities were great , room , pool , gym , spa and business center

heated toilets, room service, bath products

- before the arrival i had asked about 2 rooms nearby as we were travelling with kids

the fireplace was an added touch of elegance as well

for my 59th bday concierge excellent for dinner reservations gorgeous garden restaurant great pool

loved the pool and hot tub

spa, pool and gym area and club facilities were great.

room is little small for my family for 2 adults and two kids, 10 and 7.

i saw many kids in the pool and their parents sitting out and waiting who don’t stay in this hotel

everything worked out well - free wifi would be a nice touch.

location is fantastic and the free laundry service is excellent .

another bonus was the laundry facility, that could be used for free

free laundry facilities too

has laundry service

free laundry facilities and very professional staff

pet friendly

gym not functional

not a deal break but a pool or rooftop deck would be nice.

room service and staff

gym is really small and lacking equipements for a 5 stars hotel,you can't get a good training in

towels and toiletries are sparse and the burden is on the guest to ask for more or put out a laundry bag to

desk and room service staff is superb

wish there had been more food options as the kitchen is mostly closed except for a limited breakfast in the

wish bar and restaurant were open business as usual

gym is functional but very tiny, fits two people max.

great staff. solid breakfast. very nice to have self-laundry facilities on site.

great laundry services and nice compact gym

self service laundry 5

and having self service laundry facilities staff are very helpful and friendly (especially the housekeeping and

another bad experience was the laundry service

facilities were excellent and they offered a laundry service that was great for us

our room was perfect for us and the kids with bunk beds, which they loved, as well as high ceiling, heat pump

wifi worked well, and the location was great for museums,

the wifi speed was high

do have young kids and we re a little worried on safety with bunk beds but the did fine, if we needed to switch

great price with incredible location, clean room and comfy beds, great pool on the roof, laundry and a super

laundry facilities

layout, and a lot of accessibility to different services like laundry and the pool opens at 8 am and closes

nice pool area and good laundry facilities

there are self service for laundry, which is very helpful for a long stay

extra shout out to jamie, the night manager, who saved us when the door to our laundry room locked and we couldn

great location with clean rooms and laundry. ideal for business travel.

small thing- i would recommend putting the laundry soap near the washing machine

very nice to have laundry facility in loft

the apartment-style rooms, complete with kitchen and laundry, are excellent for low-maintenance, light travelers

one thing that really annoyed was laundry noisy

laundry service

the hospitality sector at the moment but this is not an excuse to not provide basic services - no laundry services

no laundry service available, we had to walk to a laundromat 10 mins away in a not nice area

the wifi was poor.

there is a bar at the mezzanine floor which parties till late

hotel restaurant and bar staff!!!

staff left stuff animals in our room for the kids which was a nice surprise for them

ordered room service the food was outstanding im mad at myself for not ordering more dinner and breakfast

very big room which was super nice after a long drive: the cocktails were fantastic at the lobby bar and the

no toothbrush in the room, no room cleaning so don't recommend staying for more then 1 night, no laundry room

laundry clothes return to customer a bit hit or miss at times.

hotel and the staff were all extremely nice, especially the guy at the bar , could not of been more helpful very

did not get room service because of covid which is understandable but it would be nice to not bring our gatbage

the gym. i paid 50 dollars to go to a proper gym nearby!

central location - courteous staff especially the bar tender in the lobby

a drink in bar and had lovely conversation with the bartender who went above and beyond to make me feel

great place but they charge for wifi.

room service was also perfect

no ventilator in washroom pet charge was high and it was not mentioned at the time of purchase

the staff were very accommodating and helpful from early check in to holding our bags until our train ride

bar and restaurant were closed (i think) at 10:30 when we just wanted to come back to hotel for a

on site restaurant was delicious - included breakfast - delicious can t wait to come

staff was extremely friendly and forthcoming. nice and clean. breakfast was very good.

complimentary breakfast was delicious, with bacon, eggs, little potatoes, smoothies, fruits, all sorts of breads

breakfast was abysmal for a 4 stars hotel and the room service for breakfast was almost non-existent

bad communication, bad room service and not cooperative

room service food was awful for the price you pay

we got the room of 16th floor at the beginning, right under the gym

restaurant provided a good option for breakfast, and even lunch and room service were reasonable, particularly

facilities were great from the gym, pool and laundry

and they had a laundry mat

it's dusty,the swimming pool is dirty and the gym

the location and amenities such has the free breakfast!

has a pool which the kids are excited about

when i asked if i could use the laundry service free of charge, the supervisor agreed and confirmed a full

no laundry facility.

pool hard to swim laps in with kids in there

great location, quick room service for breakfast. friendly staff.

breakfast included only for adults , not for the kids

helpful staff, location, character, breakfast, free wifi, valet parking

staff was extremely friendly and good with kids

combined with a very comfortable bed and a small faux fireplace, it was so cozy and romantic

room's fireplace's flame wasn t functioning correctly

the room had a nice view, and we loved the couch and fireplace to make the room comfy and warm

excellent and large breakfast

a 3 star: bed was very soft and uncomfortable, breakfast selection needs improvement, no daily room service

big downers- first wifi was dreadful even though the staff tried very hard to improve it

families with kids over age 8

clean, quaint, location, friendly staff and nice breakfast

only complaint we had was room service was not available for lunch, only breakfast and dinner

wifi was slow and not too reliable

alcohol at the bar was quite pricey, and there wasn't a big selection

breakfast setting is surrounded by so much extraordinary modern art, it just takes your breath away

wifi worked and the hotel was clean, smoke free

the kitchen was nice to have as was the laundry

bring your own laundry soap if you plan to use the washer and dryer

not a big deal but we had been traveling and one reason we chose it was to do some laundry

4th floor / no elevator thought it had a fitness center and laundry, it did not

it was only two nights luckily but i guess i could have done laundry if i stayed longer

on the top floor we enjoyed the pool, fitness center, terrace, and even a coin-operated laundry (washer and

everything. spacious rooms, comfy bed. self serve laundry. perfect location

good laundry facilities with room for several people to do laundry at once

many things like stuff friendly,space,cleanliness,gym, laundry and great location!

le square hotel was amazing, offering a good varied continental breakfast, laundry room and a lovely heated

no afternoon refreshments available. no room service.

evening room service would have been a nice option

breakfast was great - it was seat down

no room service, minimal bathroom supplies

breakfast was v poor and no room service in the evening

room view was disappointing, no privacy, while the laundry service was closed during two subsequent federal

was nothing i did not like but would of wished that could been available for kids would be a game room and the

the kids loved the glass bottom pool

loved the use of gym, sauna and pool

location, facilities, free water and wifi provided.

hotel laundry tray kept on same spot ( on the desk, were i move it from bed at night to sleep) for the 2

laundry team damaged my jeans when requested to rectify they could get the stain off

no laundry service

the staff were terrific, the room service from the restaurant excellent

the gym could have been better, there were no weights and very few machines.

hotel is quite modern, good facilities, the gymn is excellent, the room is confortable and clean

no food was bought, but the bar was used

great room, friendly staff, and centrally located. my son loved the gym.

modern design, lovely small pool not a diving deep swimmimg pool but very serene, spa like

great pool ! friendly staff !

the hotel is expensive enough to have to pay extra for the products for the laundry.

i used the laundry facility just off the lobby to do a load of laundry - the washer-dryer was in a locked room

friendly and helpful staff. good breakfast. laundry machine.

breakfast was wonderful and we were able to do laundry for free

to wait to use them because there is only one set for the entire hotel to use (there's another laundry room in

only concern was the noise of the cleaning people slamming the doors to the laundry cabinets in the hallway

the gym was hot and tiny.

i could not get into the roof top bar terrese

there is a good room service menu and fully equipped fitness room

- clean spacious room with pool w bar and hot tub

it'd also be great if it was clarified upfront that some hotel services (like laundry) are not available on

to use staff elevator but that one doesn't go to the parking and it had in it dirty dishes and laundry for the

we were allocated room 4th floor, next to laundry chute overlooking yard which housed rubbish bins

the room was excellent and with a bonus of full kitchen that was a surprise.

free wine, the spa tub, staff were lovely

no laundry service

the harsh chemicals from the laundry. overwhelming smell of laundry detergent.

it seems that those bedsheets/duvet are very old and only laundry can not clean it properly anymore

great gym with excellent range of free weights and new cardio machines

i really enjoyed the bar area

the breakfast was a typical continental style.

very clean and confortable. pool, sauna and well equipped gym. friendly staff.

pool was small and no hot tub

my only comment is that breakfast run out of plain croissants very early in the morning, but to be fair it was

the kitchen server was too polite and whatever asked for, served witha smile

laundry stuffy- only 2 washing machines and 1 drier working

we had a hard time getting on the wifi

the gym had variety and water replenishment station which was super convenient

the gym was great

i enjoyed the pool and

the food from room service not great either

we stayed in one of the suite rooms and especially loved the nespresso and fireplace :d would book again

large room with living area, fireplace, kitchen bar, comfortable bed

was no room service available when we arrived at 9pm

pets are accepted (you probably need to make a prior arrangement

we could hear the laundry machine going. every day! through all spinning cycles.

location from train station, also they have a laundry facility

very helpful staff i liked that you have guest laundry facility i liked your gym facility

they have a fantastic gym and a laundry that guests can operate independently so it's great for longer stays

no hand cream laundry machines defected rude staff in case you don't know french

towels smelled like they are washed with the kitchen laundry- also they were thin and we were given just 2 sets

we double checked our bill on the way out and found some laundry accounts which were not ours, included - the

kyo bar on bottom level is the best japanese restaurant in quebec

really, if i had to say anything that may be constructive, i would say the gym could be bigger, if possible

gym could've been better and more spacious / better air flow

they had a ice machine and a coin laundry on our room floor

of location, hotel amenities, especially laundry room, good restaurant and room service, and other conveniences

hotel cleanness near metro (6 min walk) laundry room near starbucks and pa supermarket

the location , pool and gym facility

the pool is warm

there s a laundry too which is very helpful

there is a self serve laundry room which is super convenient

free use of laundry machines, available 24 hours.

laundry facilities was nice and affordable

out of the four stand up laundry washer/dryers, two washers and one dryer were in working order, all others were

white shirt during room service to be frank it probably got picked to in the white towels for laundry

room service until 22

took advantage of the on-site parking, gym, pool, whirlpool and sauna

the pool was open until 11 pm, which my kids loved

pool was excellent

i think of the chemical using in laundry

with road closures they stayed after closing time for the kitchen to take our order

all good, very happy with early check in on friday. got the room view i requested.

did not get enough support upon arrival to early check in despite i did not mind to get it for extra charges

there is a playroom for kids, and our 3yo received a free gift ( a toy stuffed animal and chocolate)

i used the laundry service and they were really quick and did a nice job

gripe i have is we were on the first floor and it was very noisy both internally and outside with laundry being

if you re looking for a quick work out we were able to utilize william gray s hotel, pool and gym

wifi was a big issue

ive and gourmand for morning treats, cafe stash for cozy polish food and pianist, bota bota spa and many museums

can clearly hear doors slam and you will cringe from constantly hearing the squeaky wheels of a laundry cart

good laundry facility

the spa didn t work at all, and the water looked very dirty

no room service not food available except at bar no gluten free food

room service quality was not good - had to pick up because of low staffing and poor quality food

the washing machines in the laundry

the staff were helpful, it was great to have a kitchenette and small balcony, and access to laundry facilities

clean, decent size, good location, convenient breakfast, fully equipped private kitchen, laundry facilities,

great breakfasts, vry courteous staff, laundry room excellent

plus a swimming pool and laundry facilities on the penthouse floor

location, laundry, breakfast, staff friendliness and well informed

breakfast, laundry option, location downtown, sports facility

clean and has everything we needed for a comfortable stay (gym, laundry, entrainment games in the lobby, free

laundry was a good facility

helpful staff, very clean, great included breakfast, reasonably priced laundry facilities/lots of machines,

absolutely beautiful with incredible, modern amenities such as a gorgeous restaurant, terrasse, gym, pool, sauna

they were kind enough to rearrange rooms to accommodate for early check in

very small restaurant with limited choices specially if you are traveling with your kids or have food restrictions

music from the bar on the fifth floor was too loud

nice hotel, good stuff, beautiful restaurant and in room service

were not very friendly and i was shocked to find out the laundry service doesn't run on weekends

area was a terrific place to watch a hockey game while my kids played pool

perfect week end with kids !

did not appreciate walking to and from the gym/pool in workout clothes or bathing suit

the location, the decor and the pool/terrace. these were all amazing, i cant pick.

wifi would regularly drop out, frustrating having to rejoin daily

what was really terrific was the rooftop bar for drinks overlooking the st

the mini bar had a nice selection although we didn t partake, but the champagne was tempting

we got room service this morning for breakfast and it was beautiful

everything from the spa all the amenities, beautiful room perfect location

the one washer/dryer in the whole building were broken during our entire stay, so we couldn't do laundry as

operated laundry was great and restaurant was good too

laundry room available

laundry service is fast and good value for money with the item expertly cleaned

expensive. limited vegetarian options for dinner. laundry service not impressed and overpriced.

laundry was delayed so we had no towels on check in and the fitting sheet on the bed was too small

when we tried to use the laundry room, we found no detergent was available for purchase

there were laundry facilities which were very handy

pool was disappointing

spacious and comfortable room, nice breakfast.

wanted a room only but i booked a room with kitchenette, laundry facilities and small living room

service of laundry in each room/apartment

clean and have laundry inside of room !!! best city view

good gym staff were amazing - nothing was too much trouble good having kitchen and laundry location was good

is new, room space is big, with laundry and kitchen, which is very friendly for family

bed were just too small for two power outlet didn't work room servicing was late in the day no laundry

there's no laundry room

if you travel with kids i recommend to take bigger room

it was uncomfortable for my young kids

didn't like that they had the bar closed