pool, laundry facilities and fitness center were all closed

due to covid-19 wasn't able to go to the pool and gym.

location, clean, free breakfast, great coffee and creamers

no free wifi in the room

wifi wasn t as strong as i was hoping.

cleanliness, plenty of parking, safe location, professional staff, comfortable bed and bedding, plenty of hot

the parking lot is full of potholes

easy to find and plenty of parking

i like their no pet, no smoking, no cooking policy

it was concerning the doors were on the outside by the parking lot

we got to enjoy the pool with kids before we went to a wedding we were going to.

pool is nice but needs to be cleaned. the pergola and fans were great as well

not good since i had my wife & two kids

outside needs landscaping and larger parking area with security considering location

breakfast, though different, was still delicious

coin operated laundry machines yet they do not have a change machine or any change at the front desk

parking was a little scarce

the problem was that there was no ramp there in the parking lot

breakfast was good, staff was nice, love pet friendly.

very very clean, well lit parking, great breakfast, whatever you need within 5 minutes from hotel

the rooms were nice good wifi nice staff

wifi wasn t working light bulbs were to cold in atmosphere

laundry basket was a great bonus

had a full kitchen with accessories

bed felt like old and sounded like an old house, kitchen sink drain leaking

that night, a huge storm blew in, and the cable, wifi and phones went down

fresh; extra amenities available upon the asking (blender; steamer); convenience to parking lot; sebastian at

big room, good a/c & breakfast. the staff was friendly.

continental breakfast was tasty

bed was comfortable. parking was convenient. ground floor room was a plus.

we in joy the breakfast every morning

he knew that we were leaving early in the morning and he said that he would have us a little breakfast bag

the laundry room was hard to find and disgusting

i prefer the rooms open to a hall and not a parking lot

tv and wifi really sharp

not enough parking

the breakfast was average and in small area.

a shameful disrespectful place, they refunded our money and almost didn t give us back another pet deposit

accused us of having an animal because we didn t want room service

my wife and i ended up having to sleep in our car in a grocery store parking lot

9 in the morning came knocking on the door for room service told him we don t need but he told me to open

and it did have convenient parking right in front of the door

love how there were so many activities for the kids. had a great time with the whole family

beautiful property. always fun and relaxing. love the pool and lazy river.

great location in the nature, wide choice of things to do, water park

came for the movies for kids and not showing any

some of the restaurants closed before we could finish golf.

breakfast was good. room was clean and beds were comfortable. staff was nice.

all is good, clean and shuttle service is awesome

only request is to add a cappuccino, latte, or tea machine option for breakfast

no shade in parking lot

great value very close to the airport free shuttle service..clean!

for a property that offered a laundry room they had no single serve laundry soap for purchase knowing travelers

clean, spacious, and $5 airport parking.

in a no so good area of town, but we had no problem even arriving each evening after 10 pm, easy parking, clean

it was clean, had cheap parking, a comfortable room and excellent breakfast

accessing the parking lot was a little nerve wracking since you were coming from such a quick throughway

there is a guest laundry on site

dryer broke in the middle of doing laundry

difficult to get wifi connection

could not get the wifi to work on my pc.

super comfortable bed, with gym and pool

my kids and i loved the breakfast and workout room

my sofa bed did not pull out for my kids and my coffee maker did not work in my room.

the gym and facilities were also spotless

the mini-laundromat was a big help to wash the kids wet clothes after a swim in the pool

very easy commute to airport. seamless shuttle service.

someone s toiletries and dirty laundry as well as hair and room ticket were left in the room

pet fee was not disclosed on bookings web site

don t say there is a 150 dollar fee for a pet and 20 for parking on the site

2- no airport shuttle

i love the bar and the staff at the front desk

the dryer in the laundry room a few doors away ran until 11pm making an annoying noise

i requested a late check out and they honored that kindly

well kept facility, clean and a little bar with food items was all i needed

staff was great. they had a nice cafe and bar in the hotel.

lukewarm shower. mini bar not even plugged in. everything about this place was cheap.

there were fire ants that got in my overnight and laundry bag of which if bitten by the ants i am very allergic

the bedroom was dirty and i had young kids

a whatsapp number to call would be easier for international travelers since you can use wifi to call

breakfast offerings were bad. coffee horrible.

gym was right across the hallway, although not really a gym, just three pieces of cardio equipment

loved everything will return in the near future!! breakfast was delicious

very clean, great breakfast...

got rid of shuttle service during covid. and booked this hotel to use the shuttle service.

the shuttle bus to and from the airport worked well for us

so clean, comfortable beds, awesome breakfast

needed to use the laundry facilities

needed to do laundry and there was no laundry soap available

also, the guest laundry service area needs improvement as the dryer did not work after i authorized my card

laundry machines were out of order

continental breakfast, pool, laundry, lots of movie channels, comfortable bed, spacious lobby, great a/c, and

the gym and laundry facilities were great

the property is pretty new, the parking lots are enough for all people to stay

a little tricky to drive to and breakfast is skimpy but the bed and pillows were great.

the breakfast in the morning ....

the restroom and kitchen wasn't clean. it was dusty. the continental breakfast was not good.

clean rooms. laundry available.

was rude; laundry facilities were out of order, and that was the only reason for me to pick a hotel like this

i walked out to the pool and it looked dirty. perhaps it wasn't opened.

i wish the pool was inside.

is pet friendly and that s what we were looking for and it was pretty clean just needs a little more

the atwell had to put multiple signs up in its parking lot reminding people how unsafe the area is and how they

ada rooms available no proper ada parking staff/management offered no solution my husband is a double amputee

quiet, clean, low traffic, plentiful parking, great coffee, wonderful room.

the shuttle driver was great

didn t like that the breakfast was not self serving

clerk was not what floor the laundry was on

, if this laundry room was mine, i would smooth the walls down, make

the laundry service was out of order, and there was no hairdryer available

we asked if we can have extra laundry bags and just look quickly below the desk and said we don't have any

the laundry room was broken

restaurant and bar onsite,

laundry not working and i needed to use it . the pool also was closed

restaurant and bar and outside patio/pool area

excellent location, lovely bar area, pool excellent. room excellant

location is convenient to the airport and the shuttle service is a great bonus

not ready to use, laundry room not finished, hotel only been open 1 week, and had massive flood so

laundry machines run on quarters

pool was freezing, a couple of things weren t clean

the bar and room were great! everything was clean and modern. exceptional hotel!

nice bar and restaurant

loved the suite. very family oriented breakfast was great

the breakfast was good

the kitchenette is very convenient as is the full sized coffee maker

the rooms were clean & spacious, even had a small kitchen with all the supplies

breakfast and the staff

great to finish all laundry before flying home

it seems like they allow underserved people use their laundry services

the gym is very well-

free parking & dog

table on wheels, kitchenette, great tub-shower, front desk staff helpful and responsive, good parking, large

there was a laundry room right down the hall from my room

location, price, and the laundry facilities were good

loved the fridge and kitchen area, perfect for families

we rented a kitchenette and no pots/pans, dishes or silverware

why would i eat anything from the kitchen

new facilities. on-site laundry is nice

third floor laundry room the washer was out of order.

they give me a room next to the laundry so i could strangle smell the laundry detergent in my room also the

laundry soap dispenser takes your money, front desk tells you to call the number on the machine

laundry room constantly broken and no refund

while we waited, we were able to do laundry

the parking could use help

the homeless camp outside the parking lot. the kids running up and down the hall were annoying.

were looking for a pet friendly hotel in the area

clean they allowed dogs (pets) and rooms are not full clean, my kids and i get bit for like fleas or dog ticks

all was great 1maybe courtesy 1 wash 1 dryer use- laundry use would be excellent

breakfast was mediocre

the suites were beautiful and the breakfast was excellent.

loved the breakfast

breakfast was bland, overcooked on eggs and potato s

room smelled awful there was a pile of dirty laundry in the sofa bed and there were no pillows for hide a bed

traveling with kids, always aim for seamless

the room itself was spacious and the kitchen was well equipped

pet fee is outrageous

the pool was cold

the location was great, having a place to do laundry was great.

laundry and gym

she guided me through the austin airport to the shuttle service for the hotel

laundry and gym

great service, amazing room comfortable bed comfortable blanket shuttle to the airport

beautiful, clean, 24 hour airport shuttle with exceptional price for parking

i also got a room facing parking and i kept an eye on my car

the room was great. the front and room service and the pool was fantastic!

a surprise i needed a room just so i could catch a very early flight and they offer free airport shuttle

also, careful on their treadmills in the fitness center

terrible, laundry wasn t working, breakfast shut down, grumpy employee, shower barely worked

i tried doing laundry but my room key didn't open the door to the laundry room

of service free drink swimming pool you can swim in (length/depth) good fitness space free laundry huge bedroom

satisfied with my stay in your hotel : - cleanliness of the room needs to be reviewed - using the laundry,

there was a laundry basket in the bathroom, which i found convenient for wet towels as opposed to tossing them

we would appreciate some more healthy options for breakfast - ie

clean, well staffed, location, large suites, refrigerator/freezer, free breakfast.

breakfast was very good- maybe add some fruits to the menu. location was perfect for our needs.

breakfast was great

breakfast started on monday and tuesday was great

for some small wash towels and was told they didn't have anymore and would have to wait until the laundry was

room setup was good. had 2 queens. had laundry room on property.

kids we're a little disappointed that the pool was closed

small parking lot.

outrageous pet fee!

cleanliness, laundry available, less than a mile from my job, and the really don t allow smoking at the

people leaving their laundry in the washing machine for hours after it was done

laundry machines work (unlike other hotels in area), which was great for extended stay

comfortable room lovely clean hotel laundry lovely place goos value for money

the staff was very accommodating and the facilities like laundry room and exercise room where very convenient

(not sure, but it smelled like an old basement or laundry room, burning natural gas, a little mildew, etc

place needs to be updated the tv didn't work most of the time the laundry was so old and didn't wash well

instead i was put in a handicapped room with a queen and a twin right across the hall from the laundry/maid

great location and ample free parking

also that the pool was open for some of the time

the breakfast offered multiple items, hot and cold

breakfast was good. roads to site were challenging. good assisted parking.

i also liked the free parking

breakfast variety can be more.

room was clean. liked free parking.

feel wifi is a little slow.

excellent breakfast

from front desk seevice to the room n breakfast was excellent

staff was so kind. the room was great and breakfast was excellent!

wifi connection was horrible. bkfast was minimal and subpar.

wifi was very low

quality suits is my favorite it has an indoor pool the price is perfect for the quality of the place and stay

that the pool closes at 10pm! :( most people check out in the evening too, so.

free parking not far from center friendly staff

had a hard time cause there was no parking they allow big trucks in the parking lot taking over parking spaces

breakfast, something for everyone, even fresh fruit: strawberries and blueberries

didn't realize that the pet policy, the deposit was $150

ample free parking - easy check in and check out process - friendly, helpful and professional staff - large,

found hair in bathroom and kitchen

spacious room, comfy bed and delicious breakfast with lots of choice

was a mix up in the valet laundry - the service not available on the weekend - and it was inconvenient

laundry room was busy

more space, better mats, rollers, balls needed in gym.

i love the pool. clean room and free parking! i do want to come back to stay.

into the hotel then claimed you had to be 21 to stay at a hotel that serves alcohol at the bar on site in

no laundry on site. internet connection keeps cutting off.

was a pile of used linens in the hallway in the morning, it would be better if housekeeping used laundry carts

there was no guest laundry available.

guest laundry facilities

the service was excellent. breakfast was awesome and the swimming pool was beautiful.

my laundry was stolen out of the dryer and i asked the person working the front desk to check any

breakfast is just ok

- while the pool is lovely (my kids love pools) the room is too cold for a pool room, so when you get out you

the pool and staff

good breakfast, amazing staff. renee went above and beyond being kind to the kids.

everything was very nice looking. indoor pool for my kids is a must!

hotel bar didt have bartenders for lunch, so no cocktails for lunch....

didn t work, the only chair in room the seat was stained with god knows what, so called room service was a

the gym was a bit cramped, but i liked the fact that there was a yoga mat

t like was there was construction at the property the pool wasn t open the restaurant the bar nothing was

laundry situation can be a pain due to their keycards not working properly sometimes

there was a basket in the closet for us to use when doing laundry, which was free as well

free laundry is really nice..and having pots and pans for the kitchen is grateful.

my room was quiet and comfortable. i liked the free laundry facilities.

we were very impressed with the free laundry facilities and the coffee, hot tea, oatmeal and fresh fruit provided

everything was awesome from the staff to the laundry room, beds, shower, breakfast!

the gym has essential equipment, and the pool is comfortable as well as the laundry

netflix hbo were a bonus the small kitchen, totally unexpected a grill for barbecuing roomy gym round the clock

there is a gym, free parking, and continental breakfast was provided, all for a very affordable price

the bathroom fixtures were super fancy, the kitchen was all fancy, and the bed was amazing

laundry room is also free for guests to use

washer and dryer were complimentary with (cheer) laundry soap available for

laundry room was a mess

having laundry available was a plus

free laundry, fancy washing machines and dryer

no pool no laundry

laundry services

laundry ask for help for ride to airport

are doing construction and it was a bit loud but tolerable and there are no laundry facilities

great pool even had handicap accessible, rooms were very nice sized, good breakfast selection

and cancer meds after staff swapped my room without notifying me & dumped everything in a vinyl laundry bin

the beds and pillows are amazing . in the summer it has a lovely pool in winter a fire pit.

really love that parking was free (the way it should always be if im paying to stay somewhere that should

avoid facing the road, but note that the pool view can also get a bit noisy in the afternoon but is overall

itself is modern and clean with great style, there is even a bar and a small pool

2) the onsite laundry only takes quarters, so could be modernized

i was just there for the weekend, but it was also great that they had on-site laundry facilities if you are

parking was scattered about we had to walk from the back of the property to the front to enter

great stay overall, clean room, good breakfast. no complaints!

breakfast could have been a little better.

laundry room was dirty and not as updated as i would've liked

liked the pool and hot tub, useful having the guest laundry room to use

laundry out of order all week; restaurant, bsr, and facilities all closed

no laundry room

was a bit upset that there was no microwaves in the rooms and the microwave in the laundry room was missing the

the website claims they have fridge and microwave also a pool and laundry room which the pool was very dirty

i had to kill a cockroach in my room and there weren t comforters on the bed or laundry bags

door to get in broke, like key fob died so couldn't get in laundry took all my money cuz was no note saying was

laundry only has one machine, which broke down while we were there

was maintained and the room smelled so clean, our sheets smelling of fresh bleach load of laundry

not enough cameras in the parking lot. vehicle got broken into

the gym. breakfast was ok.

fabulous location and great breakfast, also nice

my only complaint is the breakfast

the breakfast wasn't bad it could be better

there is a convenient store, restaurant, and bar next door

there was no parking left because of the bar next door

banging laundry bins

didn t work at all restroom has no vent wall outlets were hanging off the wall wires exposed no laundry room

the pool was a nice option to allow some down time

there were two nights we were woke at 2 am to drunks being loud being so loud woke my kids up.

sad breakfast and wifi

pool area is great, facilities - gym, laundry, breakfast all fab

reception was able to provide coin change for the laundry room machines, and the laundry room had seating which

laundry room, very handy, lovely pool area

room/bed, nice pool area, friendly and helpful staff, laundry facilities, good gym, close to downtown and south

laundry room kept sparkling clean

had on-site laundry room

little parking and cramped room to park vehicles a lot of larger work trucks and hauling trucks parked

not much parking

we allowed my kids two friends to come back with us to hang out from the stock show, to eat pizza with us and

parking

beautiful large rooms, lovely breakfast

breakfast was excellent; the staff was attentive and responsive to our needs

the gym has a good offering of cardio & weight equipment

location, extremely friendly and helpful staff and an amazing morning breakfast

the swimming pool and the breakfast!!!

even for your pet

towels were all used and overflowing from the laundry basket onto the floor

mini shop with water and snacks, full laundry service room that takes card

one laundry facility

to complain amongst ourselves and clean our own room (upon arrival to our filthy room with dirty laundry and

not so bad at first except they're dirty, things were broken on the panels, dirty laundry was often on the

we used the pool and laundry facilities and everything was in great condition

lot within walking distance - hotel was clean and rooms looked new - i used the services area for laundry, and

continental breakfast, nice laundry facilities, clean and good sized room

rented the hotel because of the laundry room and it was not available

area, great breakfast, very clean rooms, totally equipped kitchenette, full-size fridge, 24/7 laundry

thanks to the team for getting my laundry back to me on time

it was overpriced despite the fact that they did not have normal hotel amenities, like a laundry service, and

there's a very lively bar scene and a great happy hour attended by locals as well as

situated hotel, great room service, and very hip surroundings

i liked the room service from cafe no se

there is also no everyday laundry service

seemed like i was being nickled and dimed for everything: parking, breakfast, laundry

to clean my own room and empty my own trash and bring it down to the outside dumpster using the laundry bags

the room was $300 a night with no parking no laundry bags and only one towel in the room

bonus: the hotel is on the backside of the bar crawl

location!! and complimentary breakfast. so convenient!

location is central, the room was confortable. they provide breakfast and it was good.

very clean, modern, location, good breakfast, friendly staff

close to entertain areas breakfast was good

back door opens to bar on rainy street

and open space right on south congress, restaurant is amazing, bar service and staff have been there forever

first, the pool was a little dirty

beautiful property, great pool, and amazing studio room

24 hr access to pool

be difficult to bring my elderly mom with her mobility issues and some steps to pool are uneven from front desk

laundry bins were staged outside our room. shower inside slippery tub.

the room service is an extra charge and if you don't put the

comfy outdoor seating and pool area

love the pool and the service is fantastic

location was excellent. parking was excellent. had a nice time sitting by the pool.

gym and pool fantastic

hotel also kindly gave us late check out at no extra charge

great funky vibe. the customer service was great. loved that they were pet friendly

pool bar is awesome

pool set up is great (although a little chilly-the kids didn't mind

my room was at the end and between the laundry facilities and the adjoining room (there was a door that you

free parking and good wifi

off street parking was a plus

the free parking is a big plus and i like parking in front of my room.

cannot charge pool bar to room

great gym, good wifi, friendly and helpful staff

big hit with the kids

it was a very nice breakfast set up in the lounge.

we did enjoy the pool and hot tub out on the 7th roof during the afternoon which was really nice

the buffet breakfast, canapes, dessert bar in the lounge as well as free non alcoholic drinks and water was

difficult to use the laundry. staff were great at helping out.

bath soaps delivery deal with grubhub they have gym, pool, outdoor common spaces and common laundry facilities

there are full kitchen with washing machine and the laundry in my room

simple effective gym, good size room and laundry free within room. staff lovely

we were also able to go and do our laundry which was so convenient given we have been travelling

room service good could have been better, sandwich was hard after waiting an hour for

the pool and hotel bars are fantastic and the staff is exceptional

access to restaurants with kids being able to join as well.

they needed more servers out by the pool.

spa but staff tried to make outside hotel arrangements

laundry only took coins, which the hotel is cashless,

the gym was good

gym & restaurant were not great! room was good enough, but price vs quality were imbalanced.

18th floor restaurant and bar great food and great service

the pool was very small and the water not very inviting though the pool looked really cool

more catering options; asian food preferably. self laundry facility.

kids loved being able to be almost on the top floor

we loved the workout and pool area, also

there is a nice bar in the lobby

like how parking wasn't included and that room service's menu was misleading

staff were very good, every one was polite from the check in,room service, spa staff and the cleaners

breakfast was horrible

air conditioner is noisy; the pool area is outdated; the restaurant was a rip-off; and i was charged for 3 nights

patio bar overlooks the lake/river

with lake view it was great plenty of room with a small sofa and table chair view was stunning, room service

rooms tired guest laundry used by staff (rags, swiffer floor mops); had to ask that their laundry be removed

omelet bar was a

location, price, pool for kids, breakfast

the private room (for us the adults) with 2 queen size beds in the other room big room (where the kids were)

expensive parking fee. evening bar made weak drinks the night we were there for the price.