i would have liked a bigger laundry room with a few more washers and dryers.

needs better cleaning in rooms and laundry facility cleaning

can highway, walk in shower with dual heads, friendly staff, microwave & fridge in good shape, wifi, good

good location. reasonable price, good parking, comfortable rooms.

parking wasn't the best and our room was a bit small

negative was the laundry, only 2 machines, one was not working and the other one was only partially working

laundry - not efficient with one appliance not working

the room was next to the hotel laundry and the washing machines were very noisy

in a dungeon (102) it was clean and nice but the location at the very end of the hall with the laundry and office

didn t have laundry or a laundry service so i had to travel across town to do laundry :(

the dry didnt work which was a real bummer for me since i had a load of laundry & book this hotel for sole

the value was the right price and having onsite laundry service was a bonus

was a faint laundry smell along the hallway and i hope/guess it wasn't the usual - i asked the others if they

laundry and ice machine not working

didn t like how the food for breakfast came out of the same area as the laundry

room renovation, wifi, convenience and breakfast. staff was also helpful and pleasant.

my purposes, parking right outside the back door and staff were very accommodating and allowed a late check out

the gym area was super hot. i had a hard time exercising as it felt like a sauna.

s no pool or hot tub

regina's comfy stay oversized gym convenient location large rooms no complaints for

at the front desk and jennifer in room service were amazing to deal with

great downtown location, close to restaurants, bars and the casino

the bar area is reasonably lively too

the lock in our first room didn t work on the door, it just smelt like used greasy laundry in there

unfortunately i didn't make it down in time for the continental breakfast so it was pretty much gone

the wifi does not work so if you are doing business don't bother trying

late check out, friendly people, location.

wifi that constantly cut out

the bedsheets and pillows are not laundry fresh. smells like it was been vacant for a long time.

wish they could operate laundry with credit or debit cards instead of coins

laundry room, free breakfast and other amenities

the laundry room was far from the suit but i made do.

good location we went to the football bus stop for game was close. hotel is close to the casino

we checked in around 4 pm and laundry was not quite done

we were pleased with all the unexpected pleasures; excellent breakfast, clean room, comfortable bed and

check in we would like to have been informed about the breakfast bar times and some of the other hotel amenities

spacious and comfortable we appreciated being able to have a late check out after a late night delayed flight

early check in, friendly staff

love the gym

gorgeous lobby bar and room. good service overall. central location. good food nearby.

beautiful building always enjoy staying here. love the spa and the delightful breakfast!

the rooms were well appointed and spacious, the decor and ambience was lovely, the service at the front desk

room service delivered in bags

the only complaint we have was the main hallway with the laundry room (we had a room in this section) was full

loved the location and pet friendly

staff was very accomodating and the breakfast selection was a pleasant surprise

pet friendly. breakfast provided.

stay and play package for casino regina not available. hotel had not received january coupons.

was pet-friendly, which we needed

pool and water sludge were excellent and the location and ease of access to the casino where we had

50pm on a saturday night or room service for beer would

were 4 of us but only got 2 bottles of water, only 2 towels & not enough spare bedding for the kids on the hide

only complaint is noise from kids running and yelling.

smell on the main floor laundry room.

laundry facilities

guest laundry, they don't make your room unless you ask for it and they don't let you know about it at

that there were no laundry services on site.

no laundry services very dissatisfied

very good location in the banff town. free parking and wifi, guest laundry are so convenient.

we did use the fitness room and laundry machines, both were working and clean

laundry facilities great addition when you ve been on the road a while

room was right across from employee's work place (laundry, janitor etc

laundry room dirty

was no good, the pool closed an hour early on the night we were there, no continental breakfast

kids running through the halls screaming at night

good parking

the wifi was horrible.

parking lot spaces seem small with little room to maneuver.

size and temperature, wifi intermittently worked, room phone did not work, room cards would work once then

parking in the back of property and very icy

pool attendant didn't care, not enforcing the pool rules, i had to discipline the kids and not just mine because

parking shcked

pool was nice for the kids

the tv was a little dated and the parking lot was quite pot holded from all the trucks

the breakfast didn't have choices for my 2 children with gluten allergies except for juice and apples

were pulling a trailer, their parking lot is shared with the husky truck stop - so ample room for us to

pavement getting into the hotel parking area is a little rough, but really, no complaints - it was the budget

it was quiet and the continental breakfast was great

laundry a little pricey. bed a little soft.

laundry room was pretty good

the hallways were constantly full of laundry bins that you had to manoeuvre around

multiple small issues with the room, very busy and facilities were not large enough (gym, pool)

everything was great. comfort, cleanliness and breakfast was really good.

who i guess was in laundry room

com i was given a room next to dog owners, laundry room, staff room and exercise room and close to where people

i was working out around 9 while waiting for my laundry to finish and got kicked out by the staff telling me

on site laundry facilities.

they also have guest laundry

the gym didn t have enough equipment.

pool was great for young kids. but a deeper end would be nice.

the pool was outstanding my grandkids and i enjoyed it so much

have the breakfast

great large parking lots with luggage carts available

disappointed that i didn t know about the laundry available on the 3rd floor

clean comfortable room with adequate parking space.

a menu for room service

location, breakfast

everything user friendly from tv to parking.

there was one nearby in a common area, along with laundry facilities

no wifi service.

is so convenient for parking,unloading car, checking in and earls across the street for dinner

comfy bed and good wifi

staff nice and accommodating, beds, coffee maker and wifi good

is ridiculously over priced for a continental -hallways were crowded with cleaning and laundry baskets

dirty room- no laundry facilities- not what i was expecting, disappointed

coffee bar in the lobby was a great service

breakfast, room, pool, staff

welcoming staff, clean rooms and a wonderful water park

the pool could use an update. but it was still enjoyable.

good breakfast, free wifi, pool, friendly staff

to the hotel and parking was a little confusing

pool was out of towels and the area could have been cleaner

are friendly, breakfast is delicous, and they helped us get my son's necklace that was dropped in the sink hole

was not very clean; found a dirty cloth in the sink; i just put it in the laundry room on the counter the hot

found a cockroach in the laundry room

maybe more handicap parking

kids loved the pool facilities

kids loved the pool facilities

we also took advantage of the laundry witch only cost $2 a load

attentive to me at some of the odd hours i was awake, and the faciities were great especially the laundry and

i also liked the kitchen with cooking utensils

water slides for kids don t open until 4pm.

the large updated rooms. the pool with water slide and delicious free breakfast

stayed there before no drama,must have changed the laundry soap to something irritable

pillows crappy, no hair conditioner or make up remover pads, or laundry bags provided.

is a laundry room but the machines only take coins and there's no way to exchange coins in the hotel

noise throughout the rlnight, sounded like i was in a laundrymat

there was no safety box, no water bottles, no shampoo, no carpet slippers or any laundry bag.

room i booked was a business room i had no love seat to my room and we were right by the laundry room

were put in a suite 2 rooms down from their laundry facilities which they started up at 9:30 at night

also the gym facilities are pretty low end

even got a hot breakfast in a paper bag so that was great

great location ample parking very clean.

laundry room is shabby, and we had people staying by us that were so loud until around 12:30am.

lastly - we were taking a day to catch up on an extended driving trip and having a laundry on-site was super

easy to use with wide countertop(we love this room countertop), mini fridge microwave etc and the laundry room

noise from laundry?

we were put beside the laundry room, it smelled with chemical and the paint was peeling off the

laundry facilities were perfect, as we were half way through a trek from bc to ns

a water bottle fill station and laundry was so welcome

loved the spacious room, the continental breakfast was good, clean, good water park

breakfast, stuffs, water park.

parking is tight when hotel is full

staff was very friendly and accommodating. the laundry feature was a bonus.

there was laundry being done at 1am

right of the highways, with amenities in the same parking lot

very narrow parking spaces for those less than confident drivers, but hotel is situated on a large parking lot

unfortunately due to covid, the gym was closed

laundry and hot tub where a bonus

oh, laundry machines on site were an added bonus and much appreciated

it was also nice that there were laundry facilities even though we didn't use them

they had laundry which was great for us since we are on a long journey

no room service i.e, beds made, then said we refused it.