fireplace and spacious rooms.

lots of towels and pool towels provided

pool wasn't open. it isn't ideal to walk across the parking lot to play pool, work out etc...

had to stay there on easter unexpectedly and my kids were thrilled to see the easter bunny, i was so happy they

had to stay there on easter unexpectedly and my kids were thrilled to see the easter bunny, i was so happy they

fitness center. hot tub was large and great!

bed and laundry

the bed and the guest laundry

laundry only takes quarters and there was no change at the front desk, or at the bar and

nice lobby and snaks/drinks room as well as the bar area

hot tub and pool is amazing, and shuttle service to the ski areas is timely and professional

the coin operated laundry was useful

better suited to drunk college kids who don t care about where they stay just where they drink

the facilities are great, however, there is only a small pool

middle of a snow storm and the lobby was so welcoming with the christmas tree sparkling and the fireplace lit

everything except the pool rule

i must praise the evening manager, glenny, who went out of her way to help me using the laundry facility

laundry facility in this hotel which is operated by payrange

after being nickled and dimed fur everything i was disappointed to learn that guest laundry wasn't included in

horrible bar service

the breakfast was absolutely fantastic

above re drawer, some of the utensils, no map of the property, no instructions for the kitchen items or coffee

only prob was room service was arbitrarily cancelled for 1 morning due to lack of staff and one of the in house

they also had a shuttle to take you to ski/board at lions den which was awesome too

staff was exceptional! loved the wood burning fireplace!!! plenty of logs provided!

close to great restaurants, shopping, ski rentals and gondola. spa was amazing

thought the cost of bringing the pet was too high

was great, with a stream you could hear from the pool

room service cleaned it out but it started the vacation off

the cookie decorating event was a big hit for my kids

my glasses at the spa in my robe- went down 10mn later and they were never to be found again

the residence was missing basic items like laundry detergent and most basic spices in kitchen.

wasn't informed that the laundry bag on the porch was clean towels every day

laundry detergent, broken hairdryer, bedroom got really warm at night

& upgrade to the next condo which was incredible updated with beautiful furnishings & renovated kitchen &

spa closes at 6 pm and only adults

there was a distracting sound in our room. the spa needs to be updated

loved that there was a spa (hot tub, sauna, steam room) to unwind after a long day's skiing

technology in rooms out of date - tvs etc spa closed (covid restrictions)

wish they had a pool and parking lot.

the included breakfast was phenomenal

coin operated laundry machine on site was convenient

the hallway has strong smell from the kitchen

marjorie was sooooooo helpful getting us set up with a very necessary late check out

not only did we have a table for four to play games on we also had a fireplace, coffee bar and balcony

needed a bit more space for our kids gear in room. maybe heated lockers in the future?

the on-site laundry facilities were also a nice amenity

the pool and spa were well maintained and wonderful

you had to go down to the pool area down in the basement

very large room with kitchen

enjoyed the hot tub and pool

pool be cleaned more but the cotton wood were bad so it s ok, did not mess up our trip

while the suite we did up with was great we were hoping for the larger junior king suite with the fireplace but

heated pool and hot tub a plus

the fireplace in our room was enjoyed nightly after a day in the ski slopes

hottub breakfast breakfast area with fireplace

lobby sitting areas are comfortable, the hot tub was very nice, the massages at the spa were excellent, gambit

hotel gym and pool were great

expensive pet fee for one night

one front desk person said maybe the room service wrote a tip in themselves

pool and jacuzzis are the reason why we chose this hotel as we were traveling with our kids

sorry i didn t get the full experience of the nice bar because of covid

the pool could have been open a little later and a little earlier.

so room service was eaten on the 2x2 mini table in front of the couch after we cleared decorations off

well a group of eight kids all under twelve were running around using all the hot tubs and pool plus being loud

my kids cleaned the pool themselves with the net

fireplace in every room

the room was very comfortable, breakfast was great and the staff was really nice,

it was construction noise in the room, at the pool, spa - no way to avoid it

confused on most aspects of what the hotel offers there is no service for food or beverage at the pool, we were

it doesnt have a breakfast offer with room fare as most hotels would.

the kitchen is well equipped

comfortable and clean. the shuttle and the parking garage.

private shuttle service makes our ski trip much easier

then downstairs is another room, living room, kitchen and bathroom

the pool floor has some defects and were harsh on the kids' bare feet

there's a great pool that i wasn't even aware of when booking and was an amazing bonus

beautiful condo with gas stone fireplace, nice kitchen, comfortable furniture, balcony

i had a cozy condo with all the things i needed, full kitchen, gas grill, gas fireplace, et al but it also

asked the front desk guy can you shuttle me to avon can t do that ?!? .. very weak

ski butler room serviced daily free parking well stocked kitchen

we loved the pool area and the access to epic discovery

the gym was good shuttle car was great mostly friendly staff

the location excellent and the car shuttle service was great

kids were everywhere, which means the area is safe, but it made things very loud at times

they have a free shuttle that takes you anywhere in vail and a number to call for a pickup

guest laundry was good. location was excellent. no air conditioning. clean but dated.

easy access of freeway. nice large spa and saunas.

pet friendly

kids were allowed to run up and down the hallway screaming and dogs barking up and down the hallway

luckily the kids didn’t injury themselves, but it could be fatal for the feet

also, on our first attempt of trying to do some laundry, 3 out of the 3 washing machines were not working,

bar and grill was terribly disappointing

from the valet service & front desk check-in to the restaurant & pool staff we were pampered

lobby bar was insufficiently staffed, and the staff were rude (maybe because they were overworked)

staff very friendly and helpful, spa and athletic facilities great, quality breakfast buffet (not included but

position laundry pool and spa nice staff- ski valet service amazing 5 star

complimentary breakfast was very nice

hot tub was too small and too hot. pool was too cold. pool closed too early. bar was closed.

the breakfast options were limited

the resort has a lovely pool to enjoy for relaxation

pool is very small and your view is a concrete jungle

great amenities (hot tub, pool, steam room, sauna)

wifi had to be logged into every-time ......which wasnt a real issue

solid covid measures in place, sleeper sofa is extremely uncomfortable, kitchen has no dishes or utensils and

suite with fireplace was lovely. staff very accommodating.

there was even free do-it-yourself laundry

comfortable and clean; very helpful desk managers; access to shuttle service; beautiful property

creek village, pool and jacuzzi, fitness room and steam room, free daily water jars in room, pet friendly

if you don t have a car, the village connect shuttle and core transit buses made it easy to get around beaver

big room, great for a family with 2 teens. . full kitchen was nice. great amenities.

room design, over priced, breakfast, expensive parking fee

breakfast wasn't anything special same powdered eggs,sausage with extra grease,and waffles same as

free shuttle to resort, comfortable room, breakfast.

breakfast was great! room was nice!

it's always clean, and breakfast is great! price is right.

we think it was the staff-emptying waste, the laundry, or just their staff room

cleanliness, room layout, amenities, laundry facility, kids activities

staff did not give us any info about breakfast and wifi etc

great room. also, hot tub and pool are nice amenities.

breakfast was wonderful!

very nice pool and relaxation area

we waited 45 minutes to get our food- when i got my food it was cold, my hash browns were in a pool of oil the

kids were very loud and unattended throughout the hotel

room service is extremely limited after then

there s only a hole in the wall sports bar open in the whole town that serves food after then, so if you have

shuttle service to the mountain was great too

loved having a hot tub and pool so close to the

all the other facilities such as the gym were closed due to renovations

the room layout was good too as it provided separation between us and the kids

plenty of kitchen utensils, garbage bin separated waste and recyclables has lid to keep any smell out of it

love having the kitchen and laundry amenities so we didn t have to buy them

the game room has a pool table and a foozeball table

the place had everything one would need, a large bed in the bedroom, huge bathroom, a beautiful kitchen (that

our family would have liked to have seen a pool, but the spa was fun also.

the one downsized was there really is not a pool

our kids loved swimming in the heated pools after a day of skiing

many kids at the pool, very rowdy, no one told the parents to control them

had a fantastic time enjoying our porch, the heated pool, jacuzzi s, live music, fire pit and s more making

pet fee was a little high!

staff was super helpful & friendly at all times, sitting around the outdoor fireplace making s'mores was a hit

was alone and i actually enjoyed the noise but the laundry room was on all night and morning

workers were so courteous, from the grounds keepers to the laundry to the front office

self laundry on second floor

although not needed, there was a laundry facility down the hall from room

we like a motel which is pet friendly.

the amenities are just right: freshly cooked breakfast every morning, guest kitchen and laundry for your use,

and this is the only place we have been to that let's you do laundry for free

breakfast is 5-star

lots of room to sit and relax; kitchen for guests to use

everything was perfect from the crocks to the fantastic breakfast

spa is onsite and has a 15% discount for inn guests

there s also a spa with massage services

facilities are great - eating area, hot tub, game room with pool table

friendly staff, made-to-order breakfast, onsite spa, great location

there is a spa also on site with excellent massage therapist

no laundry service.

room had fireplace, full kitchen, large walk-in shower, tub & a balcony overlooking downtown with private access

no view, no spa tub and patio was horrible.

was very small, cleanliness was meh, had to pay extra for parking, no breakfast, no wifi, no hot tub as advertised

wifi very spotty

facilities were shotty and out dated. the laundry equipment destroyed some of our clothes.

it was nice to have guest laundry access although the machines were old and came close to damaging our clothing

staff was helpful with laundry and bike storage

pet friendly

ac doesn't work, wifi doesn't work, tv has only local channels

needs a laundry facility

trash, food dirty laundry

no laundry facilities either

the free breakfast was awesome and much appreciated

economy option to be sure, but location is very good, comfortable bed, wifi, good shower and very friendly staff

coin machine for the laundry room was out of quarters; 2/3operating washers and only 1/3 functional dryer

no pool or hot tubs as advertised. east wing smelled like weed the whole time.

the snow was not plowed in parking lot

pool was green and unkept

iceno pool hot tubno phone no blow dryer no hand or body soapfirst roooms thermostat not working 2nd room

continental breakfast and laundry room

continental breakfast, and laundry room.

the laundry was open 9-7 and we had to leave early so we had to stop somewhere later on

laundry facilities

i asked about laundry services, but was unable to use them as she said she was using them

thought it was functional, clean, laundry facility was useful, amenities room was good

beds were so comfortable, the decor: mountain modern, the coffee machine and trail mix bar in reception, the

bit better coffee bar, gym was too small and in adjacent building, route to hot tub and pool was less than ideal

nice room; easy parking and great coffee machine.

great pool

no chair in laundry room

laundry was not working, which is what i needed after several days traveling

dryer was not working in laundry room

-small amenities like a hair dryer, fridge in the room, on-site laundry, and iron were nice touches

room and everything in it smelled like dirty, sweaty laundry

excellent laundry accessibility onsite

the facilities (pool, hot tub, laundry room, etc) were a plus, the room was clean and spacious, and the

we were pleasantly surprised that the family suite had an actual bunk room for the kids

the listing, it said ample parking

the pillows felt like bags of golf balls