poor sound proofing you could hear people outside the room talking and the noise from the laundry room which

location of room 123 is right by the laundry or management area so all we heard all night was the door opening

great pool, location was very safe, and staff was very friendly

both my husband and my kids are lactose intolerant so it would’ve been nice, other than that it was the

wifi was the worst

laundry area, ice machine, snack machine room smelled very bad

the only washer and dryer was left unattended by a guest that left wet things , hogging up the laundry facilities

don't use the laundry machines: they eat your laundry

cute little pool, good ice and vending, laundry facilities etc

breakfast

breakfast, staff and plenty of parking.

was a little noisy, but there were lots of kids

we were told that the pool was closed and was growing algae

you might have some mini cereal with mini milks (kids & adults love this

the pool was green. our room did not have soap. there was a dirty sock on floor.

the milk at breakfast was bad twice in the same week.

i enjoyed my stay! good luck on breakfast, you better get in where you fit in! ud83dude01

horrible breakfast. minimal offering at best. no elevator.

breakfast was sad. milk was sour and roll we re out of date.

were no plates or napkins out to eat the breakfast with

i had access to fitness the fitness center and laundry room so i didn't have to take home dirty clothes

small pool area

cleanliness and staff was friendly shay at the bar was so nice

you could hear kids in the rooms above you running and

the only reason i gave them an 8 is ,the pool was closed, the bar was closed, and because of a party they had

we were by the laundry room and pool

the shower wall, no bag for the ice bucket, room was half vacuumed, bathroom wasn t swept, no laundry bag for

staff was friendly and helpful, breakfast was great!

the pool was broke and being repaired really could have used it to relax and become stress

plenty parking areas

breakfast, room, and gym was good. staff was welcoming.

i appreciate the good parking as well

everything. breakfast and clean rooms.

the pool was still closed...

there was plenty free parking

room had a kitchen

kitchen inside the room

was poor no kitchen ware rooms wasn t close tub was stopped up cleaning had a hole smelled like smoke it was

me and my kids had to sleep in my car

there are no curtains so the room is extremely bright because the parking lot lights shine directly at the

the same night, we attempted to use the laundry service down from our room (although, i will note when booking

was also located next to housekeeping so saw dirty laundry every time i entered an exited

parking was fine

pool room.

didn't like the pool was closed and that there wasn't any breakfast the next morning

i had booked a non smoking room with two queen beds when we arrived the whole room smelled of smoke cigarettes

wifi worked well in the room

there was a hole in the wall by our bed, there was no wifi and there was bed bugs eating us up

there were stray cats all over the parking lot

the staff was pleasant the location was okay parking lot okay near highway and local restaurants and

didn't provide change for laundry, day time valet drivers were cold and quiet

for keurig machine, maid said they were all out of regular coffee pods; washing machine in guest laundry out of

room was dirty, the pool and hot tube was not usable and there were dirty laundry left in our room from another

to use 18 quarters to wash & dry laundry cleanliness at the hotel was not to the standard i would expect from

laundry facilities were not working which was

only room service was available for soft drinks or water

the indoor heated pool was awesome as well

only include a cold inside pool

i loved everything about the westin hotel. the food was delicious and the spa was superb!

spa is lacking

it was untidy around the pool area

room service didnt come replace towels or straighten up bed, microwave needs to be in room as

to pay for wifi that should be free but the free wifi is hard to connect too

staff not friendly at all, no room service with out a phone call to front desk, but phone in my room did not

good to have a gym

the breakfast was really nice, i have never been to a facility that you get a menu to choose what you

incredible southern breakfast included; guest pantry - fully loaded, utilizing honor system; cozy bar with

limited parking 2

we will definitely be staying here again, and i hope to get to experience the spa the next time we stay

delicious complimentary hot or cold breakfast served in a dining room

also the laundry facilities are not working as advertised on the website

make sure they had towels needed in rooms but not this hotel it look like they didn't even have a laundry

laundry room was out of service

breakfast was included, don t consider a muffin and juice breakfast.

parking

towels when we arrived had to go to laundry room and wait for towels had to ask for hair dryer

had no quarters for laundry facility

extremely rude staff, dirty laundry in the hallways, foul food at breakfast

stay and breakfast

the parking area.

i needed to use the washer and dryer but the laundry services noted were only for the hotel

there was no alarm clock in the room or laundry bag

but house keeping never came to my room and i had to take my used towels to them in the laundry facility to

in covid-era hotel stays, the laundry department was very considerate and patient when swapping out linens

when they simply had to walk a few feet to the laundry room and retrieve some

was a man sleeping on the floor of the laundry room preventing us from doing our laundry and creating an awkward

we were able to do laundry on site, get a good night's rest, and get our pets out of the 100+ degrees we left

the breakfast was so convenient and delicious

kitchen sink had no plug. shower head could be on a hose.

very nice room, very spacious and clean, including kitchen and great location.

the parking was very limited but the motel it s self is nice and they have redid them

parking was not available in overflowing lot

had a laundry

breakfast provided was fabulous considering the fact it was a hotel with no restaurant on site

too complicated to get on the wifi

the desk chair fabric needed a refresh. handicap parking was past hilton gold members parking.

clean, comfortable room. great breakfast!

good place allowed late check out

good beverage, breakfast bar

the wifi was a little slow.

we don't eat breakfast any day there.

area was horrible , the grass was overgrown , there were homeless people sleeping in the parking lot , there

location was great. the manager was nice. the parking was good.

wifi didn t work for laptop

in a quiet part of town. the two room suite was spacious and perfect for a stay with three kids.

asked to purchase small carton of milk from kitchen and was told they didn't have milk. come on.

included sitting room and kitchen

pool

since it was a halloween weekend, the attached bar music was loud till 2am, i booked the room to get rest and

was no breakfast,no wifi, no heat,an the price i was supposed to pay wasn't what i paid for and no tv

wifi was not working

and we hoped the microwave would work so we could make our breakfast but it didn't work and the wifi was very

no wifi no tv no cell service

there were clean towels and soap, and the laundry facilities were reasonably priced

laundry facility was on site so i was able to take care of my laundry from our 2 week road trip to

pet friendly. clean. price.

felt very unsafe with all the people coming in and out of the parking lot and walking up and down the stairs,

they are currently under construction so the parking lot is a mess.

great location next to chili s, ihop, gas station, laundry center and

motels on our 3 months roadtrip :) we felt very welcomed, it was super clean, comfy, even the laundry/ washing

no onsite laundry

only hotel with laundry and have a separate space to keep food

desk and requested more towels and were told no additional towels were available because the laundry had not

front desk had me put them in another dryer but the cloths still smelled bad so we took them to laundry

also, there was no on sight laundry facility

you had to exchange your laundry; check out pots and pans as if it was a library of sorts

gave me one face towel four big towel i called soon as i got in they said they didn t have any laundry i called

laundry room

walking distance to coin laundry

didn't have complementary breakfast, nor laundry room ,pool or gym

to walk to coin laundry in light rain, because facility laundry was out of order

there was a laundry hamper with a man s shoes, pants, and hats in the closet of our room

they should give everyone a refund since there s a laundry list of complaints

he stated that the housekeepers hadn t come in to do laundry, so nothing was clean

advertised breakfast no

the breakfast wasn't what i had expected

breakfast: really awful coffee, toaster waffles, some cereal, apples/oranges; yogurt once, mini

there doing remodeling. breakfast should be told it is offered.

great staff very welcoming. good rooms and free wifi

the comfortable bed & that they allowed my pet to stay with me.

that my room was on the third floor i'm handicapped but luckily there's an elevator i guess the smoking rooms

i got a smoking room so i wasn't expecting thier flag ship room but it was bad

pet friendly

no laundry (broke); pool is poor condition.

laundry room and gym wasn't included, and we didn't know they were remodeling, so we couldn't clean

at the bar was poor at best

bad wifi

had maintenance issues: broken towel bar, no side wall bar in tub, tub floor very slippery, without rubber mat

the laundry room was right above our room. too loud!

no bags for laundry

the gym was good and laundry room perfect

the laundry room was down.

dryer in guest laundry didnt work, after 40minutes clothes still wet had to hang them up in room room bathroom

friendly staff, clean rooms, convenient location & the kids loved the pool.

the parking lot was to small concrete problems

the breakfast was good and the location was nice as well.

not sure sure that there was security in the parking lot, but i did notice a man sitting and driving around the

the shuttle bus parked right in front of the door. had to walk luggage from parking lot.

you can t stand next to it you have to angle it into the bathroom - sheets were stained, no diy laundry faculty

microwave, old chipped furniture, small room, outdated, no free wifi unless booked directly through hilton

liked the overall location of the hotel, the parking was very convenient

fact that a cop car is constantly patrolling the parking lot with his lights on, give a beautiful hotel a lurking

great all the way around except the pool.

space, pet friendly and free guest laundry

i enjoyed the breakfast. and the laundry was convenient and free.

the decor was pleasant and the free laundry was great!

all of the little extras like the meet and greet and free laundry were totally unexpected but appreciated

the room...the kitchen..the laundry

comfort of the suites, full kitchen, access to laundry room, and less then a mile from the mall

overnight laundry staff was a bit noisy with careless shuffling and music

the light in the kitchen area didn t work.

the parking lot was a little dark.

didnt like that the parking like was dark

so with travel plans ahead, i wanted to do laundry

the laundry room is small and not secluded for an extended stay hotel and has been out of order for

that the parking lot was getting repaved when we arrived and was not informed.

the staff was very friendly. plenty of parking.

because of covid-19 pool was not open and breakfast was very limited

think the only thing i d have something negative to say is the pool was a little underwhelming

our room had electrical & wifi connection issues.

clean large rooms with kitchen the rooms are big enough to fit eight and i was in a single king which had a sofa

breakfast bags only until 9 with minimal options.

great rooms with full kitchen

morning peak check out time the elevators are tied up by cleaning crew with trash cans and laundry carts

couldn t use the laundry as receptionist couldn t give us any quarters

breakfast was wonderful

i loved the pool i didn t have a chance to get breakfast.

they didn't have cranberry juice in the juice machine for breakfast..

loved having laundry facilities and the room was spacious

the location was great and the breakfast was fine. really appreciated the laundry room!

very quiet, easy parking lot access, restaurants just across parking lot

and super friendly, hotel was phenomenal, clean, beautiful property, excellent location, good breakfast, great

it was great being able to walk across the parking lot for a quick bite to eat and the pond was beautiful

it is very clean and well kept. the breakfast was awesome, with a lot of variety.

we also had to pay $100 pet fee which is twice as much as other hotels charge for a pet

sleeper was very uncomfortable, employee in the parking lot smoking marijuana and wreaked of it when walking in

the parking was fine.

there was a bar at the lobby

the fire place outside, the gym area

but no, you have to come into it thru the back between two parking areas for other businesses and there was no

had a nice kitchen area.

tried to hook up to the free hotel wifi, but something made my internet on my computer sign out and i had to

ev charger is posted on the website but the hotel does not have one.

i did not want to clean all day so my husband and sun spent more time to with my clients and her kids in their

i always love the hotel bar and made to order omelets

the evening reception drinks and the breakfast plus daily amenities

parking could be better

it was a family trip with 2 small kids and they gave us a room with a shower instead of a tub

laundry area should have some written rules on how to take turns etc.

the eating area was not available, and the laundry machines were not working

the pool was kind of in a weird place right up against a storefront of another, busy business, but we

no breakfast and the pool wasn’t open. pool needs a lot of tlc before it can be opened.

pool was cloudy and smelled

small pool

parking was limited, some people staying with me had to park in neighboring business parking areas

customer service from front desk and kitchen staff upon check in and during breakfast

plenty of options for breakfast

the pool was small.