smell of chlorine from the swimming pool in the reception withheld us to swim in the indoor swimmingpool and to

the food bar area in the restaurant was too small, which resulted in almost constant queueing which was

on wifi in the room.

no wifi in the rooms & limited parking close to the hotel.

breakfast ocean view hotel is located in beatufil place very large room big free parking there is pr19 and pr2

the town is very quiet, you can park near the hotel in the parking lot or on the nearby street (100-200m)

it's on ground floor while the bar and reception are on the 3rd floor

real air condition would be nice, since it was very hot in the room - limited space at the pool

for me it wasn t a problem as it was easy to find parking near the jardim do mar, but you should keep it in

parking is at 1min walk from the hotel

spa wellness center only do massages - wanted a pedi

two exterior pools and an indoor pool plus a jacuzzi and spa facilities

spa needs improvement, the walls and ceilings are old and do not look well

spa facilities are old and tired

the spa and the pools are great

[ ] the laundry is ridiculously priced : 7

gym is small but could be a little better equipped with some free weights and perhaps a pull up bar

my child loved the kids club and we all loved the activities from the entertainment team

there was a kitchen but with an all inclusive package i find it an unnecessary use of the space

there was also snacks available but we didn't even need them, all staff from reception to bar to restaurant

also the pool was excellent,

the little kitchen area was very well equipped with a coffee machine with free capsules

a kitchen with everything you need

each room is equipped with a kitchenette (plus all the things you need to cook), a beautiful bathroom with a

the owners are really kind and friendly, the pool(area) is really nice and the beds are very comfortable

everything was perfect! breakfast is amazing! fully recommend! and laundry is super fast!

i organised a birthday cake for after dinner at the hotel restaurant, which the kitchen staff were more than

i would suggest the kids club is updated to accommodate for older children (over 3) too, and it to be manned

also very friendly to families (kids room, kids pool), our room had a mini kitchen (kettle, microwave, fridge

we had to have room service a few times, as we unfortunately, got very sunburned but the staff were so friendly

holiday home with everything you need for comfortable living: relaxing, cooking, doing laundry

brilliant kitchen for self catering

kitchen with all the necessary equipment

more than fully equiped kitchen (including a dishwasher and a juice squeezer)

parking on a very quiet street just outside the house

additionally, they advertise a laundry service which, to give you an idea, is 2

it had a nice pool and spa on the first floor

wifi not in rooms

buffet style - kids really enjoyed the food selection

gym

- the gym (officially there is none) is very small - parking can be gillingen - the route to the hotel

location , gorgeous pool and spa facilities

location , gorgeous pool and spa facilities

nice design hotel nice and comfortable room good breakfast very fast wifi

gym was a bit small and not enough parking space

we also used the laundry service and they did it the same

lovely breakfast, very central

breakfast had meat, cheese, eggs, bread, cereal and milk

pool could be warmer and lightning as well

perfect, beautifully decorated, the room we had was an amazing suite, we got the use of the pool, there was a

wifi on the rooms, staff not friendly, reception desk was always empty, free parking only at

porto moniz is beautiful - swim in the lava pools if you can, if not watch the amazing waves with a glass of

free breakfast was delicious

the natural pool was in front of the hotel

next to a supermarket and close to city attractions (natural pools, aquarium, viewpoints

location, rooftop pools, gym, personel

breakfast was outstanding

nice rooms, welcoming staff + the spa and breakfast

friendly staff, good wifi, great view

perfect view of the bay and easy parking in front of the hotel. close to the natural pool.

cleanliness, comfort, breakfast, the view and everything else

no additional fee mentioned for room service but were told it was €10, this should say additional fee on

it's just a shame that the weather conditions prevented us from enjoying the lava pools

would have been nice to have an indoor bar area for people to socialise after their evening meal overlooking

in front of the natural pool, one of the best view from the room i have ever seen, very tasty breakfast

laundry service was too expensive, the wifi was available only at the reception and it was

run down, room was very basic - had to ask for towels & only pool towels were available due to “laundry

good sized, spotlessly clean; on the rooftop there's a bar open till evening with a small plunge pool and free

parking, no wifi in the room, loud (karoke bar or sth at the ground floor in the same building, just below the

roof bar was closing very soon, we didn’t get chance to visit when we were hiking during the days

there are many chill out areas where you can really enjoy the stay, not only at the pool or jacuzzi

the pool was quite cold, due to the weather.

sheltered parking was a bonus given the narrow, steep roads all over the island

great spa facilities too as we did quite a lot of hiking so the jacuzzi, sauna and pool were very much

the quietness and zen athmoshere, the spa area, the views

car is absolutely necessary, but the parking is directly on the property

we didn't get a chance to use the pool, but it looked splendid and clean

has good private parking, you ll get the gate key with the room key

clean. beautiful view. near restaurants. friendly staff. pool and secured parking

beautiful property with its small vineyard, avacado trees and other fruits and flowers, fantastic pool and a

but the surrounding gardens, the pool and the magnificent trees are more than a compensation

great spa area: pool, sauna,

exclusive help from reception staff with cancellation of parking fine

the bar vas closed. !

comfortable hotel with nice swimmingpool, garden, jacuzzi, spa the breakfast is amazing

there is even a parking garage under the hotel

kittens; delicious and all you need breakfast; lovely terrace to use for breakfast; poolside bar if fancy a

always enough parking spots, close to funchal but also all other ways to the other parts of the island

parking lots in front of the hotel (if ever full, there is also public parking nearby), bathtub,

really liked the rooms because i was able to access my kids

wellness hotel=pool three temps long with a depth of 90-130cm + paddling pool for kids with a depth of 30cm

not a cosy bar for evening

very nice dining room and swimming pool

was absolutely amazing, dinner at the restorant was deliciuos - must visit, breakfast, room & spa was lovely

amazing setting in the mountains, gorgeous views. the kids loved the swimming pool.

the sun terrace was spacious with a lovely pool plus a supply of pool towels for guest use so no need for wet

we also loved the location (the town is very cute and scenic) and the daily happy hour at the bar with a view

the hotel had a bar next to the reception with happy hour from 6 to 7 pm, with some tasty drinks for bargain

we loved the hotel. the location, the view, the pool, the personel.

staff were wonderful both at the reception and in the bar and restaurants

we enjoyed the breakfast as well, very nice selection of available food

that swimming due to stones and rocks should be very dangerous here, but you can use swimming pool

the pool has perfect water temperature

daily room service

the breakfast the dinner the room was amazing

the hotel is out of town but has free parking for your rental car and a bus stop into funchal nearby

good parking spot

air conditioning and wifi did not work.

i expected a mini bar in the room but there was none available at the moment

nice breakfast with ocean wien (i would only add vegetables) cozy room, clean

good coffee shops, hair dresser, laundry, pharmacy in the close neighborhood

there was no proper place to work in the hotel, the wifi was poor in many areas, and in the room, there was no

the pool bar should be also open longer than 17

juices for breakfast were too sweet.

kids club was very entertaining

service in the restaurant and in the bar - very helpful, running around all the time vigorously but not

gym is not great (only a few cardio machines and on the first floor landing (so no separate room)

no mini bar in room

fresh orange juice might have been nice at breakfast

very good breakfast exelent location

room service wasn t clean, theyd leave empty water bottles, forget to pick up laundry

the laundry service is quickly and very good

wifi signal was weak, specially in the bedroom and bathroom

:) also just an idea for improvement - since it is family friendly hotel - they could make some kids playground

breakfast was wonderful, wifi was great enough to work remotely, sauna and pool for free

wifi

lovely breakfast excellent staff and facilities- great stay all over

sometimes wifi was poor!

it was so cold, the kids couldn't use it at all

when checking under the bed for items the kids may have dropped, i found maltesers

the mixer tap in the kitchenette was plumbed the wrong way round so hot flowed cold and vice versa

it was lovely packet in the kitchen, there was even a thermos with hot coffee when we came home late at night

quite and large room with kitchen

great breakfast great facilities swimming pool & sauna great helpful staff

the breakfast is excellent continental style with a la carte menu.

laundry service

laundry was cheap enough and delivered promptly back to us the following morning

location, clean hotel all around, copious breakfast, large room, excellent wifi (signal was even available

suite, spacious, clean and functional, balcony with ocean view, wifi very good location near shopping mall forum

they don t serve snacks at the bar ud83eudd2d

lack of contact in bathroom to charge the teethbrush and shelf to put your cosmetics and laundry bag, drawers

not a playground, jungle gym or water slide in sight

the pool was well-maintained, with towels and deckchairs readily available at any time of day

the swimming pool and the gym are in good condition

a quiet location, excellent staff a short taxi ride will take you into funchal or you can use the shuttle bus

great building and supuerb rooms. lovely spa and pool. breakfastfast was excellent.

should be more sunbad at 6th floor pool. more range of cheese at the breakfast.

amazing location; facilities: breakfast buffet awesome; wonderful staff; great pool and loungers

decorated, excellent location, super friendly and professional staff, excellent restaurant and spa facilities,

indoor pool and sauna were great

laundry service at super speed!

laundry service was awful

cute touches every day with a snack left in the room together with room service

it didn t seem that any of the gym equipment worked (running machine etc)

was very neat, the buffet, the restaurant, the pool, everything was great excellent

a little surprised that so few people used the bar later in the evening, however we have never holidayed so

roof terrace for breakfast, we enjoyed the variety of food of the breakfast, we love the swimming pool

nothing to dislike. the wifi speed could be a bit better, but that was no issue for me.

everything and adults only option is a blessing.

staff, location, bed, breakfast, view, pool

laundry service very expensive, nowhere to dry clothes after rain or a hand wash

the included buffet breakfast offered a great choice and also included portuguese custard tarts, pancakes,

we had room service one evening as we have two young children and the dining room had a dress code which

the staff was very friendly and service-oriented, especially in the pool bar and the reception

the room had very bad access to wifi too

the laundry service they offer means you can t just borrow an iron to do it yourself.

super friendly girls at the reception were very helpful and patient with us (motorcycle parking, laundry service

the gym was clean and well equipped

were open and we were melting inside the room until early hours of the morning when we called room service

indoor pool could be a little warmer.

laundry service was patchy

no kids making noise

diogo and the team are amazing, doing a great job entertaining the guest with portugues classes, kids club,

food (24 hours), drinks, kind staff - especially barkeepers, very good spa, evening program, free parking in

a very good all inclusive hotel. bar staff were great

laundry wash prices were high

the gym was great, big space and enough equipment

very good and tasty breakfast

car parking available

breakfast was very tasty

and kept calling to follow up so i attended all my events in rumpled clothes embarrassed and no laundry service

does not work as other customers just help themselves in the laundry storage room which was open

the beautiful breakfast, the v helpful staff, the facilities were fabulous

the staff was very helpful in taking care of our luggage and giving us access to the gym facility to

they also supply massages and a spa at the basement and also a gym that can be used

i was happy with my room on the 10th floor it was very spacious and had a little kitchen

entertainment or bar daily

would have been nice to have a bar area and lounge

wasn't very varied, but very fresh and tasty); availability of parking and playground for kids; good location

clean and well maintained outdoor swimming pool, breakfast fresh and delicious

well equipped do be a bit more self catering, close to everything including bus stops and a great laundry up

stayed late in the season and the outdoor pool wasn't heated

we didn t went for any treatment at the spa but i m sure is lovely as well

there was live music every night just under our balcony which made it hard for the kids to sleep

the spa pool was warmer on cooler days eventho i used the outdoor spectacular infinity pool almost

to ask blue towels twice before we get them - they didn t have enough of them, was waiting for laundry to

very expensive laundry services

we had no towels on arrival, there was an issue with their laundry system and we had to pay for pool towels to

place and other rooms are super clean, there was never a lack of hot water in the shower, the breakfast buffet

excellent room service

clean and comfortable spacious room with very good housekeeping every day great views from room location all

spa lady disappeared in the afternoon, though it was during her working hours

delighted with the option of a pool, ping pong and with beautiful views of the city of funchal and the sea

room service (3e) for breakfeast include only cheap juice and crossans, if you want to eat what is

comfortable, acesible and lovely pool

apparently a laundry delivery issue

was at the end of the corridor just by the domestic room where they kept passing through with the laundry service

warm, friendly staff, particularly those working in the poolside bar/restaurant

gym and indoor pool perfect

the smell at the indoor swimming pool

location was good, near shops, restaurants, laundry mat and 3 mini grocery stores

food at the pool bar was good too

to the city centre), nice view from the hotel window, good international breakfast offer, fast wifi included in

can be a little noisy outside also the gymnasium needs some air freshener!

- i don t know - similar to penthouse seaview, featuring huge window and terrace with ocean and pool view

there were no pool towels available as they hadn t come back from the laundry

there is not really a laundry service, as it is more recommended to use a laundry nearby

indoor swimming pool needs updating perhaps separate area for the kids

wifi in the rooms

and clean room, very tasty breakfast with good variations, free private parking, helpful

next to the laundry room (think washing machines which are on day and night) and b

i used the pool and gym and both were excellent

staff was just fine, great facilities swimming pool and jacuzzi excellent

adults only garden deluxe room , modern and comfortable plenty of sun beds good choice at breakfast

would have liked gym to be open at 7am

some amenities should be available like iron in the room and laundry.

stuff nice breakfast really good position of hotel bed fantastic/comfortable mattress laundry excellent garden

because i have to pick out something that was wrong, i'd probably say the wifi in my room specifically was poor

it is really great to use the pool and jacuzzi after an exhausting levada walk

location is quite a way from the city centre, some places would need updating (spa area, bathroom in the rooms

room, clean laundry and towels

the convenient location and very customer oriented reception and laundry service i would even forget the exhausted

when my partner asked for information on laundry service he was directed to the info card in our hotel

room service but i didn't need it two chairs with a table on the balcony i didn't use ac because i

our room 903 (i guess), the drop off rate of the wifi connection was higher than usual and it was time consuming

unfortunately our room did not provide a menu for restocking of the minibar or room service (we didn't bother

the hotel also was kind enough to provide free parking based on availability, but there were plenty of (paid)

too many kids in the pool and in hotel making it noicy

would have to try very hard to find something negative, but one point is, the parking is a bit on the expensive

they remodelled the spa area and could simply have put in a small change room too

happy hour at the bar from 8 until 9pm

nice swimming pools with bar & towel services

buffet breakfast with lots of choice

great location - cool view out - complimentary fruit in a room - friendly stuff - great buffet breakfast & dinner

and corridors was a bit outdated, when compared to the very modern style of the back building pool for instance

beautiful pools , nice beach fair price for snacks and drinks near the reception cheap price for laundry and

if you need to do laundry, service at a hotel is very expensive, but in building #2, they have a washer and

i was charged for laundry although i didn't use that service, i emailed client service and

the gym was also great and liked the sea diving experience

the choice of pools and the spa resort definitely a plus

the pool is so quiet and relaxing, surrounded by those beautiful plants

the pool and area was superb

would like to have seen a cross-trainer in the gym

truly beautiful, including a mini botanic garden, beautiful historic house , wonderful pool and spa area

breakfast was fine, even if i would have preferred to have the buffet instead of a la carte

hotel fantastic staff from reception to cleaners to restaurant and bar staff wonderful breakfast plenty of choice

breakfast had a great variety of what to eat

gym facilities were a little basic and could be impoved with a few other pieces of equipment such

stayed for a week half board,pool view room

pool was a great bonus, open to the outside

exterior space for breakfast

breakfast was very good

location breakfast

the breakfast is not very rich and it is same every day. in the room there is no hairdryer.

there wasn't any room service for ice etc

cost of laundry has high. otherwise could find no fault.

good pools, but a very dated gym

i wish the the outdoor pools had been heated. it was just too cold to swim in them in december.

think that the free wifi in the room have to be improved

wifi was good

fridge didn t keep drinks cold, expensive laundry service and internal phone wasn t

the spa and pool area was also amazing

the breakfast buffet in the rose garden was exceptional especially the fresh fruit (including local

spa breakfast (food quality) location wifi access beverage selection

room had two huge beds, bath, shower, mini bar and safe

view from the room, the room itself, clear and safe access to the ocean, helpful staff, beautiful breakfast,

infinity pool with loungers and bar never busy

high quality of service in all areas of the hotel - reception, spa area, room cleaning, restaurant and pool

the menu of the main restaurant. breakfast was good, but the evening menu is not so good

seaview, amazing infinity pool and excellent and affable service

did find the breakfast selection not that good either

there was also table tennis, which our kids really enjoyed

heated outdoor pool. pool bar closed

from a personalized check-in - where fabio was absolutely amazing with my kids - to a wonderful birthday

poor cleaning and room service: we had room service lunch one day, and they forgot to

gym very poor. old hotel, not antique, and there is a difference between those two

spa was fantastic, expensive but good value

we could choose the continental breakfast room service, or a sumptuous spread down by the pool

we could choose the continental breakfast room service, or a sumptuous spread down by the pool

personal like an english country house superb spacious suite overlooking sea really excellent room service

the vasco da gama bar served also lunch and dinner anytime during the day

i definitely recommend you to try the spa - such a relaxing experience

loved that the parking was for free and that we got a free room upgrade

the spa needs improvement

there is weekly free yoga class and a well-equipped small gym

things were given to laundry for cleaning, but white shirts became yellowish

thanks to the big windows in the room, but also the restaurant and spa and swimming pool

the pool bar food and drinks were really nice and cheap enough considering its in a hotel

the breakfast buffet was delicious and plentiful and they served it early too which was great for when

love the spa and gym

one day none of our dirty towels, garbage or laundry wasn't picked up and the staff was indifferent when i

3 although our room was spacious and basically clean there was dirty laundry from the previous guests in the

strict about not allowing kids in the hot tub even when it was empty (no adults) and not actually very hot

the spa also offers amazing massages - tried and tested

breakfast was well served and had everything you could wish for

the room was a haven of comfort, featuring a private swimming pool with ocean views

the private concierge messenger was a bit late with our room service at the day of departure but they made up

i faced ac and wifi problem

rooms had indoor small kitchen that we didn't use but if anyone wanted, was useful

kept getting wifi security at risk notices! tv was also patchy at times.

breakfast had a wide selection to put on ones plate

loved the ground floor room we had opening onto the garden and pool. staff were excellent.

rooftop pools are adults only, so if you are visiting with kids, like we did, you are a bit limited to downstairs

the fried eggs, even when just delivered from the kitchen were cool to cold

as it was close to perfect) i would say the lack of vegetarian options in the restaurants and for room service

perfect for a family with small kids

pool beds were not good as they didn't have any cushions

far the biggest issue was the cleanliness of laundry

i ordered a laundry service on the telephone

nice and varied breakfast

room itself was really nice - there were a coupe of things that were not so great 1) the rooftop bar was on the

everywhere is spotless, from the rooms to the corridors, the pool area and the gym

balcony no iron( they have laundry but at a very expensive price) mattress hard as a rock pillows terrible staff

although there apparently was a list of cost we decided not to check before asking for laundry service

unexpected small charges such as tea in room not free and forced laundry service for pressing as iron and

however the hotel has its own restaurant which is handy and an over the bridge pool, with kids facility

lovely traditional setting with access to pool and sea at penha mar

the bar was lovely, the breakfast was great and the staff were wonderful

could have been more wifi and power plugs (wifi is only in the lobby)

the lack of wifi in the room was also not ideal

difficult to park near by. lack of parking space

wifi in the rooms did not work well, but it was possible to use the library for work and occasional

there s no common room, no (real) bar and the reception is a simple desk

breakfast was very good quality, very delicious

the breakfast was also very good with a wide variety of options to choose from

wifi reception on the 4th floor was so poor as to be unusable

kitchen in the room

the infinity swimming pool is beautiful and just the correct temperature

lovely pool and gardens and leisure facilities

for a 5* hotel by having a pool, jacuzzi, excellent view over funchal, nice gardens, a casino, wifi in the rooms

does not swing out making using the bath/shower very awkward and unsafe - so for anyone with kids or mobility

indoor pool and spa is nice, although for me the water was a bit cold

the lady showed us parking spots and where to do our laundry, super nice

is really good, the relation with the staff was perfect, the laundry service was an unexpected good surprise,

and moreover the balcony was literally 20 cm apart from another one and right on top of some laundry and garbage

inside they also have laundry machine and strings to dry your closes

great place to stay. loves the kitchen and facilities. large room and bathroom

perfect, breakfast perfect however it says outdoor pool adult only by end up with kids in the pool

the pool on the roof was great

all the staff were superb and very polite, especially up on the rooftop bar and at the spa

free water dispenser, comfortable bed, great breakfast, helpful staff

the breakfast was fantastic offering, cereal, fresh fruit, eggs, bacon, coffees and my favourite

can t think of anything unless the gym maybe which hasn t that much to offer.

parking spaces are quite scarce, so you have to park your car inside in the area along the wall

the welcome glass of champagne at the bar was a lovely detail

the gym was unventilated (but the whole funchal is one big gym if you move

wifi was not that good

loved watching the cruise ships come snd go from the hotel patio bar breakfast best i have had in a hotel for

little hotel,amazing staff,great breakfast cater for all-health fanatics ,fry up addicts, best mini portuguese

fa ntastic breakfast

staff, rooftop swimming pool, wifi

i love the fancy style of the facility and also the deck with the pool and spa on it

we used the laundry service after travelling around the island but thought it was extremely

we used the pool and it was very nice as well

no parking. can't get drinking water after kitchen and bar are closed.

also very clean and the wifi was very good

wifi was not working

we had rented a car from the airport (the hotel also offered us rent a car), there was a parking with enough

the hotel restaurant is great, and amazing breakfast interior design felt fresh and tasteful free parking

there is also a gym with a few equipments

were very nice room had a lovely view and was quiet except for first night with wind no big deal breakfast was

the spa and sauna experience was very disappointing

and a laundry room 4 mins away

room is comfortable and clean the breakfast was really good and you can also enjoy the sun rising behind the

the roof terrace and bar was closed, only for smoker guest during the day; but if you came to chill out there

location, clean rooms, good breakfast, and over a very nice stay.

relaxed atmosphere at breakfast--loved the pastries & the walnut & raisin bread was a real treat

they could send one up to the room, we were told they do not have any, and that we had to use the laundry service

there were laundry facilities but not right away and expensive when all you wanted to do was press a simple

clothing iron available which was shocking and frustrating since we arrived after the laundry service closed

kind staff, spacious room, delicious breakfast, located in the city center.

we really enjoyed the spa and they even surprised me with a birthday surprise ud83dude0d parking was available

i have never asked but i think laundry room was next to mine as i could hear spinning and similar noises every

location, friendly staff, great breakfast and clean room

the host had breakfast ready for us earlier due to our early flight. extremely accommodating.

we had to leave at 8:00 by taxi (was ordered by the staff) and asked for a bit early breakfast

next to the window with a half wall separating it from the bed area) and had good mattresses, wifi and shower,

localisation laundry service good deal

not the other as it was facing only one way and could not be adjusted really really need a little bar fridge or

very clean quiet while in the very centre comfortable bed fast enough wifi (60 mbps)

the room - spacious, quiet, spotlessly clean, with great wifi

our room was very clean; the beds were comfortable and the wifi worked perfectly

perfect location, clean room, a well equiped kitchen, comfortable bed and very large shower

location and clean studio with equipped kitchen if you wanted to cook something

emergency numbers, first aid kit, oven, kitchen utensils etc etc

had kitchen facilities and a small balcony

equipped kitchen, although we didn’t use it, with oven, kettle, coffee machine, etc

signs everywhere like not to take long showers, not to wash laundry in sinks, not to leave rubbish etc

she gave me coffee, wrote down stuff for me to visit, helped me with my laundry

for example, the hostel does not offer laundry service anymore (which is a shame considering most people come

however, upon loading our laundry into the machine, we were unexpectedly asked to pay for its use and also

great that they have washing and drying laundry service ( no folding) which was helpful and i used it twice

staff even surprised us with flower petals and bubbles for our anniversary

the roof top bar was great with nice views of funchal and the harbour

great buffet breakfast with hot and cold food available and healthy options

rooms clean and comfortable with a mini kitchen area and good shower

indoor pool was not heated, that would have been nice but a great spot for photos

on the rooftops you can find a washing machines and place that you can do laundry as well as nice area to just

very friendly, even provided laundry and was very helpful.

was told laundry services were free of charge, but was charged 5 each time laundry services were needed

there's a small kitchen which was great for me as i prefer to make my own meals

there is wifi, towels, toilet paper, a small tv and a self-catering kitchen - you can do it yourself

laundry service is a bit odd

laundry service was a bit expensive (46 euros for a small bag of clothes).

friendly staff nice bar and amazing comfortable room

poor wifi connection breakfast had limited options no fruit available

early check in and late check out. bag storage.

clean room and a large breakfast selection

the location was good and they offered free parking

with a view is so cool we arrived quiet late and was no extra charge, it was so nice of them parking is free

didn t work at 4 pm, the bar too

nice room. swimming pool very good

wifi was awful

heater, wifi not working which is important for next bookings and check inns, no shampoo or something like

friendly staff, spacious room, nice breakfast and good location.

no wifi/pool

old furnitures but the bed worked out well and couldn't complain for anything exception from the wifi

breakfast was below average,no fresh fruit and only rolls,ham and cheese

breakfast - very poor (only bread, some ham and corn flakes, no cheese, no vegetables, no fruits

beds a little too firm, limited breakfast buffet

reception friendliness, and help. good breakfast choice.

breakfast was not very pleasant

you can remove the mask around the pool , and obviously in the room and when at the bar

thanks to this hotel we spent a wonderful last day in funchal breakfast was delicious

great common areas, big bar and separate restaurant

hotel staff - beautiful view over the city from the rooftop - tasty breakfast - gym and swimming pool - comfortable

the front desk lady was not very warm and friendly even with the kids.

couldn't get a late check out, i checked in at almost at 00:00 and i couldn't get a late check out it was a real

breakfast could have had bit more variety, but this could have been due to covid restrictions and

liked everything: the location, the room, the staff's attitude, the cleanliness, the breakfast

restaurant at lunch, no room service, when we called reception they asked to reach the 7th floor to take water

we really enjoyed room service, location and helpful administration.