pool, workout room, modest breakfast, friendly staff, and a clean room

beds comfy. staff very nice. breakfast decent. pool was beautiful

wifi connection just kept going out that's the only problem

the bed was comfortable and the wifi excellent and the price was good

area seemed very safe, and we were able to find parking near our door each time we returned to our room

laundry facility was close to our room

location of my room 113 was located beside the laundry room so it was noisy

the guest laundry was out of service and breakfast was not good.

at 3 am someone decided to do laundry so that pretty much was it for my sleep

laundry facilities are handy and the breakfast is good

little hotel, we used the pool and the room was very clean and comfortable

be aware that this is a pet friendly hotel

the pool was great for the kids and the location was close to many restaurants.

the rooms, the staff and the pool area was very nice and walkign distance to a lot of restaurants

parking lot is small.

the laundry facility was very convenient and clean

wish had indoor heated pool

bed was very comfortable. nicely decorated, kitchen was well stocked and bigger than expected.

fitness center and pool were in great condition and there was a grill and tables

parking

hotel has a laundry room.

clean comfortable beds. good price point. nice breakfast.

the breakfast and pool

convenient to many restaurants and the breakfast was awesome

large hot breakfast

quiet area; staff were responsive; laundry facilities worked fine

-the non smoking room smelled like smoke and sour laundry

the room smelled very stale and mildewed, kind of like if you left your laundry in the washer too long

laundry didn't work well, we had to beg for enough towels for 4 people

not leave the lobby with breakfast and with covid-19 i think it would be safer eating in the room

location to rtj golf courses

for wifi

hotel was so beautiful, and our room overlooked the golf course

parties going on in my room, i liked that there was a restaurant, a breakfast buffet and a nice pool and hot

rooms overlook the golf course

continental breakfast by the pool every morning, and a swim when possible enhanced my vacation

proximity to places to eat, fill up the tank. relaxing to sit by the pool. dog friendly

clean facility. nice pool.

i get the pet friendly however, rather have a room that hasn t had pets

covid regulations in place. we all miss the hot items for breakfast

breakfast was great. staff were very friendly and helpful

location, well lit parking lot.

it is six months old. breakfast was good! good stay!

the wifi did not work while i was there

great breakfast!

location was great and the free parking option was the thing that sealed the deal for me

wish the breakfast had a few more options

not enough parking

nice place for the money, plus it's pet friendly

it is quiet and clean. breakfast was

there were a laundry list of reasons i would never consider staying here next year but nothing but location to

they don t carry laundry supplies

knocking very loudly and when we told him we were getting dressed he demanded that we bring the laundry down

booked a room with 2 queen beds for 2 adults and 2 kids but only had two towels when we got there

not the staffs fought but someone was smoking pot on second floor

good location, nice breakfast bar , cheap laundry facilities.

pool

outdoor swimming pool looked inviting, though we did not use it in january

lady in the breakfast area was clean and had things out nicely, but her attitude wasn t very nice, she may

breakfast was pretty much atypical.

door coming in on the back side by the laundry mat could use some attention

breakfast was great and the location was very good

we didn't have breakfast & the location was good

the breakfast is awesome

excellent breakfast in the morning and very pleasant personnel

was not an indoor pool, which is what we enjoy most while traveling

breakfast was good.

breakfast was good. staff were nice and helpful. rooms were very clean and big.

nice indoor pool

the food was not good nor presented in a appealing manor. kids and others touching everything

laundry a bit more expensive than we have encountered before and only one washer and one dryer

laundry room didn t have washing detergent or fabric softener because the machine was broken and

parking is an issue

room was comfortable, breakfast was very good.

had a layout booklet of the hotel that stated there was a heated indoor pool and an outdoor pool

no bags for dirty laundry

love embassy suite facilities. used the laundry and enjoyed happy hour.

over charged for pet fee and parking

the hilton members free drinks happy hour and kids free snacks and drinks is a must enjoy

the rooms indoor pool the breakfast the christmas decorations the photo booth

pool and gym area. downtown location. room.

here, but upon checkout, the staff were kind enough to provide an access pass to the rooftop pool

i personally loved the bar by the pool

room service is also a snails pace - even just a bottle of wine which takes no preparation will

is so much to like about staying at the renaissance montgomery hotel & spa at the convention center

great to have guest laundry but there was no more soap for sale in the lobby

i picked the hotel because it said it had a laundry room

breakfast was very good

the breakfast was horrible

breakfast was great

very good breakfast selections allowed us to

breakfast was good, especially the coffee

the small gym was nice enough and had a peloton bike so i could do my workout

was no working wifi service the whole 4 days we were here

the room was fine, did not eat breakfast

the breakfast was plentiful and delicious,the area was clean and the staff was friendly.

breakfast was outstanding

used the coin operated laundry

bar onsite

restaurant and room service and bar would have been open it would have been exceptional

served full dinner menu at bar (restaurant itself was only open for breakfast)

connecting to wifi required too many steps. i didn't bother.

the location is great make one turn and you're at the casino in 10 minutes

was drug deals going down in the parking lot

we didn t like anything about this place other than it was 15 minutes from the casino

fact that this facility had pet accommodations, l appreciated my dog did not sleep in my car

location was perfect for the montgomery and wetumpka casinos with about a 14 mile drive to either one

love the breakfast, and wifi quality specially

in was then sitting in the lobby watching tv jumped up & yelled that we owe him another $25 for a pet fee

wifi is password protected and i was not told the password

i got woke up again being accused of having a dog there and i dont even own a pet

are drug dealings going on day and night staff try to get in your room without you knowing the wifi is terrible

was inexpensive, however you get what you pay for as service by the staff was very poor, the kitchen cabinets

went to go to room couldn't even get to room for people just standing and staring at us and our parking spot

that it was clean n had a kitchen and good ac

they were all in the bed and kitchen

the wifi and tv worked great

wifi signal for tv was very spotty.

the parking lot was a mess

love it very clean quiet and pet friendly

free parking but the parking lot had big pot poles

the fact that we didn t get mugged whilst doing our laundry. this was a welcome relief!!

they didn t change the sheets after the last people that stayed there, since they didn t have laundry

additionally, the hotel-desk-clerks are proud to give different answers on whether or not the laundry facilities

laundry facilities were available.

house keeper having sex with alot of the customers and they also have casino games hidden in the laundry room

breakfast was fair, no skim milk, no eggs, they had rasinbran cereal , white and wheat bread bagels

they only supplied one watered down bottle of shampoo to use even though 3 adults

although i am not a fan of smoking rooms

didn t like the smoking privileges because my aunt has breathing issues

man who checked us in was very accommodating to us in regards to our early check in

dryer was broken so we couldn t do laundry

the bed was comfortable. wifi worked good.

staff, breakfast, wifi, clean, close to where i was going.

not enough handicap parking

the pool wasn't available for use but otherwise everything was fine

one staff member was rude a lot, laundry facility was down so had to go hotel next door to mine to do laundry

one feature we especially appreciated was the guest laundry, which was incredibly valuable during our road trip

parking lot was dark and there were creepy people outside smoking

parking

plus the pool was amazing

not to mention the big bag of laundry in hallway as well

really needed to do laundry, but only 1 washer machine and 1 dryer worked

pet friendly, nothing against pets, but i ended up on the an elevator with a huge dog, i'm 6

best breakfast for a hotel,that i have stayed.

no hot tub by pool

the staff is phenomenal, from the front desk, laundry, room attendance and especially the breakfast preparer

the room was nice and big. the gym area was great. the breakfast was too. clean.

great location, amazing breakfast, and comfortable beds.

location and breakfast were great!! wifi didn't work.

breakfast was hot , delicious, with many options.

the pool is freezing in july. that's so frustrated, for kids.

breakfast was excellent!! my son really enjoyed the pool indoor pool.

everything was great. would have to see some potatoes or veggies for breakfast.

breakfast was amazing

very clean nice staff good breakfast

the drinking fountains and the tv did not work in the fitness room

from the front desk to the breakfast group

pool was closed for maintenance and that was main reason for booking this location

good breakfast with many choices

very clean the friendly staff and what will make me come back is the breakfast definitely and the gentleman

the bed was comfortable, the location was good for our purposes. parking was easy.

the dinner i ordered from room service was delicious (it was salmon) i appreciated the free shuttle service

she did not read what was aloud and not aloud ,only she mention was about the bar and pool times

breakfast was good. staff was friendly. bar in lobby was nice to have.

the indoor pool

the management was improving the location with new flooring, an air purifier near the laundry room

breakfast left much to be desired. pool was too small to think about getting in.

also, pool is not usable, unless you want to swim in algae

good choices for breakfast

the location was good, felt safe parking my vehicle overnight.

right infront of the room the laundry staff was going in and out of that morning

i went to do laundry and asked where it was located and they didn t tell me the dryers didn t work so i

front desk and housekeeping staff were super friendly, there was ample parking, and there are multiple fun things

this place is also pet friendly which is a must for our family

the breakfast was great

the fact that i missed breakfast every morning but it s my fault.

breakfast was not good at all

i didn't get to breakfast. others seemed to enjoy.

pet friendly

friendly staff, nice breakfast with waffles

deficient wifi lame breakfast

breakfast was good and i loved the shower

the room was ok. the parking was in the dark...not safe.

extend breakfast until 10:00 am

breakfast was small but it had to be due to the pandemic

coffee machine out of order pool out of order

that the pool was close and has been it was hot

pool closed

wifi worked well

we were able to keep our small dog without a pet fee

she only said i was working back in the laundry room and that she could not find my reservation

i don't think they provide laundry detergent for their facilities.

manager is very accommodating, caring,and helpful everything you need is at the hotel from,laundry, full stove

the laundry area, lobby & guest rooms were exceptionally clean

the laundry facilities and vending machines were right across from my room

they let us store our bikes in the laundry overnight instead of our room

they give room by laundry room and baggage room that was very noisy and the staff start make laud noise and

free parking and laundry room

hot breakfast with several items options to choose from

parking lot is

of town, gym equipment was lacking and some of the equipment did not work - room was not cleaned, laundry room

everything including the laundry room

parking

ladies of the evening working the parking lot

everything worked properly and the breakfast wasn't bad, enough to get your day started

only 1 washer and dryer for all the guests (unless you pay for laundry service)

the laundry rooms were adequate but have no ventilation and how the pricing works is totally confusing

and courteous staff, from check-in, to kick-back to housekeeping if you asked for tissue, laundry bags,etc,

kids loved it

great pools for kids, amazing suite

tammy also was rude when i came downstairs to the lobby to let them know we didn't have any dirty laundry disposal

the location and the facility. the laundry facility for guests is a plus.

pool, breakfast! kids loved it!

good breakfast, pool was nice and clean

nice room, good breakfast.

close to restaurants. and we eere glad no smoking area.

no breakfast or pool as advertised

no free breakfast as advertised

no pool as stated online. non smoking room reeked of smoke. bathroom was dirty.

requested for non smoking and smell was unbearable

great location. clean comfortable room. well-lighted parking lot.

the meth heads hanging out in the parking lot and around my car.

breakfast was only coffee and honey buns, could use juice or fruit

didn t have a real continental breakfast

room had no working phone, old tv & no free wifi as advertised

enjoyed the pool, staff was extremely friendly

was no breakfast unprofessional staff

helpful staff, check in easy, wish it had breakfast,

did not eat breakfast

can name it, staff not professional, pool was green, run had ants, key cards only work once, maid entered the

amazing and i had access to a stove & local stores the breakfast is also free and they have a laundry facility

no pool and the laundry facility was not open

laundry. shopping area

our room was clean, the laundry room was impressively clean for a laundry room

friendly staff, onsite laundry, comfy bed, clean

no laundry!

no real room service

more of a pay by the week place with suspicious behavior at some rooms and in parking lot

cars in the parking lot would pull side by side to each other, and the front passenger from one car would

the parking lot full of trash

amazon like security cameras in the halls, laundry was poorly folded, air conditioners need attention bad

the breakfast was not good for this type of hotel!

other customers parking blocking spaces.

breakfast was acceptable.

easy free parking

no laundry facility on the property, the vending machines didn t work

the use of the laundry room used to be an amenity but now it is not

asked where laundry was located, told it is only opened between 10 to 4

the laundry facilities weren't available for some reason, so we had to use the laundromat across the

on-site laundry like i think was advertised (due to some explosion of the wires some time ago that shut

kitchen and laundry.

the laundry room was never cleaned

they have a very clean laundry room and, we were in winter, but if you go in summer, there s a swimming pool

fully equipped and on site laundry facilities clean and tidy

liked the outside grill, great pool;we used the laundry facility on premises staff was just lovely, accommodating

worst of all was the gun shots while we where in the pool with our kids

was told that breakfast was just a to go bag, but the desk was busy when we were leaving and i didn't see one

the pool wasn't even filled up where my kids could swim

was a bag with a nutrigrain par, fruit, juice box, and water which my kids ate theirs and mine because it was

the kitchen was dark when i left at almost 10am

breakfast hostess was awesome

ease of parking nicely remodeled

myself and 3 others had problems accessing the pool gate with our key cards.

breakfast was good, loved the pool, rooms were great

lack of parking

nice and clean hotel with pool, workout room, business center, laundry room, outdoor seating, nice lobby, very

property was nice enough, but there were a lot of black people using the pool that were not paying guests

nice and clean hotel with pool, workout room, business center, laundry room, outdoor seating, nice lobby, very

the bar was opened, excellent bartender

i loved that there was a bar in the lobby

large room, great bed and great facilities, including a coin operated laundry

the laundry didn t offer a credit card service

great location next to a huge shopping centre. laundry facilities were really good.

kitchen was filthy

clean, friendly helpful staff, safe, nice kitchen and comfortable bed!

huge room! free laundry!

the resort style pool area always make any trip feel like vacation and i love being in eastchase with easy

throw up in the parking lot

bagged breakfast was a great idea. we love the pool area.

an inside pool was all that was missing.

wifi, easy access from highway, lighted parking, personable desk clerk, coffee pot in room and in lobby, breakfast

friendly staff, clean, comfortable room, convenient, well-lit parking.

location, customer service, peaceful, decent rate, ease of booking, early check in

strange driveway entrance. like they had a after though to add a parking lot. no big deal

wifi, easy access from highway, lighted parking, personable desk clerk, coffee pot in room and in

laundry facility needs new washers

the location, parking was abundant, staff was friendly and laundry on site was extremely helpful

room was spacious and the accommodations were excellent and the laundry room on site is super convenient when

beds are comfortable and the complimentary laundry and gym facilities are great.

the set up for the room was like a condo and accommodations for laundry were awesome

a pillow, i went to the front desk and the girl in charge, very kind by the way, told me that the laundry was

no plastic bags for dirty laundry

the information we needed we felt very comfortable, the room was clean everything in order & the breakfast was

staff was friendly. free breakfast.

the pool and the beds

money to buy the hotel which made her mad breakfast was excellent the bed was excellent the laundry facilities

now if your prices is because of the pool and gym, laundry rooms

very comfortable bed, great pool, jacuzzi and gym

excellent staff at reception desk. love the complementary breakfast.

everything except the condition of the pool. breakfast was awesome and room was clean.

hotel had laundry, which was a huge bonus

were some contractors having a little friday happy hour in the parking lot, which i found to be a little off

plenty of breakfast

it was nice and quiet, the bed was cozy and the breakfast was delicious.

breakfast ends to early....

spacious rooms, laundry facility and good coffee!

it smelled like fresh laundry throughout the whole building

they could not assist with getting change to be able to do some emergency laundry

no soap in laundry room or market staff not friendly pool was ice cold

or available windows and card reader covered laundry machine grinding and personnel just wrote it down instead

no microwave in room to heat food and no on-site laundry room if you needed to do laundry