the management was improving the location with new flooring, an air purifier near the laundry room

pool was filthy due to major construction next door but all the patio furniture was unusable so you

everybody and everything was great parking and access to everything.

the location was good, felt safe parking my vehicle overnight.

breakfast was fine

location, pool, restaurant

the pool, the gym, and how clean it was

they had a breakfast/grill available; we arrived late and hungry

breakfast was good. staff was friendly. bar in lobby was nice to have.

rebooked to stay at this hotel because of indoor pool

they are pet friendly

the closed swimming pool outside our room was a slimly green petri pond of bacteria and floating trash

breakfast and when booking the room through y all u ask did i want a room near the pool i check yes when i

bed and pillows, free parking, relatively quiet, good shower pressure and temperature, and overall good value

ample parking close to interstate

very clean the friendly staff and what will make me come back is the breakfast definitely and the gentleman

nice staff, great shuttle service to airport and relatively comfortable.

pool & hot tub were closed for inspection so my children were disappointed

location, pool.

pool was down bad

deficient wifi lame breakfast

breakfast was small but it had to be due to the pandemic

space was cramped in area where breakfast was provided. little noise from room beside us late.

a comment: your order hadn t arrived for the meat for breakfast those are things that sometimes cannot be

room smelled smoky and i got a non-smoking room

all was great. grandkids enjoyed the indoor pool. so close to everything we went to.

the indoor heated pool wasn't heated it was ice cold.

kids loved the pool. staff was very friendly and helpful.

everything was great. would have to see some potatoes or veggies for breakfast.

a simple breakfast, it was good

in was then sitting in the lobby watching tv jumped up & yelled that we owe him another $25 for a pet fee

are drug dealings going on day and night staff try to get in your room without you knowing the wifi is terrible

wifi is password protected and i was not told the password

i got woke up again being accused of having a dog there and i dont even own a pet

love the breakfast, and wifi quality specially

no bags for dirty laundry

love embassy suite facilities. used the laundry and enjoyed happy hour.

pet friendly for a small fee

room service is not good. they did not pick up the phone

kids ran free and loud

deck was being renovated and it is a bit of a walk from the main hotel to the parking garage and gym

i personally loved the bar by the pool

the pool was also smaller than it looked online

lack of options for room service or food

the pool, the spa and the staff were all excellent

i appreciated the beautiful lobby and breakfast was very decent situated in a somewhat formal dining area

i came, who explained about the hotel, the area, and was very accommodating when i asked about early check in,

they moved us around so we could early check in. very friendly

breakfast was as is the custom with hampton inns wonderful

the small gym was nice enough and had a peloton bike so i could do my workout

great to have guest laundry but there was no more soap for sale in the lobby

i picked the hotel because it said it had a laundry room

the breakfast was horrible

in town for a funeral, needed a early check in so that i could view the body

only complaint i have was the breakfast options

used the coin operated laundry

dirt and grime in the bathroom and kitchette area and i really wish there was a trash can in the kitchen

loved the bar in middle of lobby

down the third time to request bedding and told them i felt our room had not been cleaned as the kitchen and

the fitness center was dingy & there were no towels in there

the breakfast was plentiful and delicious,the area was clean and the staff was friendly.

breakfast was outstanding

laundry facilities were available.

no working ac units in two rooms so had to be moved rooms three times, no pool, no working guest laundry,6 out

the fact that we didn t get mugged whilst doing our laundry. this was a welcome relief!!

house keeper having sex with alot of the customers and they also have casino games hidden in the laundry room

additionally, the hotel-desk-clerks are proud to give different answers on whether or not the laundry facilities

got kitchenette but no utensils had to pay 10 to take trash to dumpster

i hate the wifi is trash the t.v has no guide

that it was clean n had a kitchen and good ac

i like the fact of having security present after hours in the parking lot

was inexpensive, however you get what you pay for as service by the staff was very poor, the kitchen cabinets

the parking lot was a mess

love it very clean quiet and pet friendly

wifi signal for tv was very spotty.

free parking but the parking lot had big pot poles

husband wouldn't let the kids get in the pool due to the color of the water(

i don't stay in hotels a lot but my grandkids do

gym very grubby, pool closed, bed not overly comfy

disappointing factor was the pool was 'out of order' and that was one of the activities for the kids where i

difficult to open back door to parking lot. and it needs to be cleaned or painted.

one feature we especially appreciated was the guest laundry, which was incredibly valuable during our road trip

one staff member was rude a lot, laundry facility was down so had to go hotel next door to mine to do laundry

the staff were all very nice and helpful. the pool was clean and enjoyable!

dre was wonderful at the bar and made us good drink and told us some places to visit

went into bar and kitchen area at 6:00 when it opened

really needed to do laundry, but only 1 washer machine and 1 dryer worked

not to mention the big bag of laundry in hallway as well

really nice hotel hot breakfast

location, the facilities, free breakfast but i never got up early enough, the gym, and the staff

my room, i walked into the kitchen area,the floor had alot of water standing,so saw a worker outside my door

friendly staff, onsite laundry, comfy bed, clean

no pool and the laundry facility was not open

laundry. shopping area

pipes were really loud all night, i don t know if they were from other showers or from the laundry

outdated, broken furniture, elevator dirty, pushy employees, raggedy luggage carts, laundry room not 24hrs,

tammy also was rude when i came downstairs to the lobby to let them know we didn't have any dirty laundry disposal

the location and the facility. the laundry facility for guests is a plus.

family gathering areas , gym , pool , full breakfast

breakfast for the kids

car was broken into in the parking lot, dining area a little difficult with toddlers and babies- no high chairs

right infront of the room the laundry staff was going in and out of that morning

i went to do laundry and asked where it was located and they didn t tell me the dryers didn t work so i

our stay was wonderful with our pet.....nothing we did not like.

great breakfast even let us eat early because of a tour bus full of people would come down to eat at

excellent parking

the parking seemed safe, the staff was nice at check in

didn't eat breakfast. but the stay was very please in.

hot breakfast! ??

i didn't get to breakfast. others seemed to enjoy.

were not aware that the breakfast, pool and gym were closed due to the pandemic

the laundry area, lobby & guest rooms were exceptionally clean

i don't think they provide laundry detergent for their facilities.

manager is very accommodating, caring,and helpful everything you need is at the hotel from,laundry, full stove

the laundry facilities and vending machines were right across from my room

she only said i was working back in the laundry room and that she could not find my reservation

they let us store our bikes in the laundry overnight instead of our room

free parking and laundry room

they give room by laundry room and baggage room that was very noisy and the staff start make laud noise and

the room was clean, i didn't get a chance to visit the pool, but the gym was nice

were two boarded up hotels next door, and i wondered how safe the area would be, but the parking lot was well

of town, gym equipment was lacking and some of the equipment did not work - room was not cleaned, laundry room

everything including the laundry room

during the night had trouble with tv and wifi not working, tried call service desk , phone out

the pool was out of order/closed in june and over 90 degrees.

the breakfast was amazing as was the parking and the room was very clean.

bed bugs everywhere. mold in the room. smelly. drug injections in the parking lots!!!!

did not eat breakfast

enjoyed the pool, staff was extremely friendly

was no breakfast unprofessional staff

didn t eat any breakfast.

hotel has a laundry room.

clean comfortable beds. good price point. nice breakfast.

pool was in the shade so the water was never warm enough to swim even though the temps outside were

very clean inside and out. great hot breakfast.

outdoor pool was nasty. looked like algae growing on the sides.

nice big room with golf view. rtj is definitely one of the nicest hotels in alabama.

beautiful view with golf course around the back and fire pit on patio

hotel was so beautiful, and our room overlooked the golf course

wifi was great

location, it was right there at the golf course

no laundry!

place to stay for a night and the place has alot of outside light, but there were people in the parking lot

no real room service

the parking lot

cars in the parking lot would pull side by side to each other, and the front passenger from one car would

location was perfect for the montgomery and wetumpka casinos with about a 14 mile drive to either one

fact that this facility had pet accommodations, l appreciated my dog did not sleep in my car

was drug deals going down in the parking lot

weren t willing to work with me on switching the days, i booked the room online in the parking lot

roaches in room, the location, the layout of the parking lot

and courteous staff, from check-in, to kick-back to housekeeping if you asked for tissue, laundry bags,etc,

the laundry rooms were adequate but have no ventilation and how the pricing works is totally confusing

only 1 washer and dryer for all the guests (unless you pay for laundry service)

when traveling with a pet, it's the best

the front desk and kitchen staff ( i should have gotten their names) were very pleasant and helpful

fully equipped and on site laundry facilities clean and tidy

liked the outside grill, great pool;we used the laundry facility on premises staff was just lovely, accommodating

they have a very clean laundry room and, we were in winter, but if you go in summer, there s a swimming pool

kitchen and laundry.

the laundry room was never cleaned

the neighborhood was not good, creepy looking people were hanging out around the parking lot

other then that everything was fine ohh and just a little fwi wasnt much for breakfast but im not a breakfast

was no breakfast but also covid19 going on so to be expected

desk clerk attempted to add pet fees to the price i was quoted

the meth heads hanging out in the parking lot and around my car.

few snacks and breakfast consisted of the heat and serve sausage biscuits, and prepackaged little muffins

no pool as stated online. non smoking room reeked of smoke. bathroom was dirty.

great location great breakfast

no breakfast or pool as advertised

requested for non smoking and smell was unbearable

amazon like security cameras in the halls, laundry was poorly folded, air conditioners need attention bad

breakfast was delicious with a good variety of options

very clean. ample parking. easy to find.

wifi needs to be improved!

in the parking lot, there were people sitting in their cars

the laundry facility was very convenient and clean

staff was good, breakfast was good, location was good.

pool, was the only downfall

parking

out of the disposable earbuds for fitness center

laundry closed too early

the laundry facilities weren't available for some reason, so we had to use the laundromat across the

on-site laundry like i think was advertised (due to some explosion of the wires some time ago that shut

no coin machine in laundry room

asked where laundry was located, told it is only opened between 10 to 4

very nice gym and swimming pool

free wifi but it sucked

parking lot is small.

very nice gym and swimming pool

free breakfast/coffee and a better gym

i didn t like the lack of a breakfast meal or the wifi service hard to connect!!!

your fault i am sure but the area around the parking lot was very messy

location to golf

pool was awesome

i liked that it was pet friendly. very nice hotel. would stay again when we are visiting.

good location, nice breakfast bar , cheap laundry facilities.

pool

lady in the breakfast area was clean and had things out nicely, but her attitude wasn t very nice, she may

pool was very dirty not sure the filter was running

the pool was not kept up and dirty and could not use

location of my room 113 was located beside the laundry room so it was noisy

laundry facility was close to our room

the guest laundry was out of service and breakfast was not good.

laundry facilities are handy and the breakfast is good

at 3 am someone decided to do laundry so that pretty much was it for my sleep

we ate breakfast as soon as we checked in

breakfast was full of options and good food

not the atmosphere we wanted for the kids

very nice workers. very clean!! good breakfast spread

room were very spacious and clean my wife and kids thought i had done a great job choosing springhill

door coming in on the back side by the laundry mat could use some attention

were very accommodating in allowing us to park our camper since it was very cold and hotel not very full

a little difficult to get into parking and not too much parking space but ok.

no breakfast

we didn't have breakfast & the location was good

knocking very loudly and when we told him we were getting dressed he demanded that we bring the laundry down

they don t carry laundry supplies

there were a laundry list of reasons i would never consider staying here next year but nothing but location to

smoking room available.

they have bed bugs an still tried to charge us for the room an my kids have bites all over them.

laundry a bit more expensive than we have encountered before and only one washer and one dryer

laundry room didn t have washing detergent or fabric softener because the machine was broken and

pool inexplicably remains closed

not their fault had tornado damage and the pool was closed ud83dude22

didn t have trouble parking but it seemed parking could have a problem if the hotel were full

no microwave in room to heat food and no on-site laundry room if you needed to do laundry

dryer was broken so we couldn t do laundry

no late night pool access

staff, breakfast, wifi, clean, close to where i was going.

only sad the outdoor pool was already

adequate parking. helpful staff.

since couldn't go through lobby had to walk around side of building with limited parking

# a little bit far from city center # no lots of things at breakfast

the breakfast choices were limited.

as this room popped up for 2 adults one child

breakfast was good

quiet area; staff were responsive; laundry facilities worked fine

the room smelled very stale and mildewed, kind of like if you left your laundry in the washer too long

-the non smoking room smelled like smoke and sour laundry

laundry didn't work well, we had to beg for enough towels for 4 people

everything from service to cleanliness and even the breakfast were just wonderful!

the parking

the rooms have no carpet and plenty of grass areas for them to roam

good parking area

breakfast was lacking a little, but considering the past year, it s to he expected

great location, close to a variety of food. pool was clean

the wifi did not work while i was there

happy hour and breakfast.

breakfast was great. staff were very friendly and helpful

i knew the hotel had breakfast but it also offered a micro dinner (i think that s what it was called

very clean breakfast was awesome the bed was comfortable

had a car hauler on our truck and it was nice to have plenty of parking to crosswise park it

ms mary makes the inn all staff is great breakfast is awesome rooms are great

breakfast was unexpected and was great. wonderful bonus.

parking was always taken, and there were no handicap signs in some of the car windows

the breakfast could have been better. i m not a fan of eating off of paper plates.

large room, great bed and great facilities, including a coin operated laundry

the laundry didn t offer a credit card service

great location next to a huge shopping centre. laundry facilities were really good.

pool needs to be cleaned did not get in it

kitchen was filthy

clean , comfortable circled location to my event. plenty of parking spaces

breakfast hostess was awesome

ants near the swimming pool area. food had previously been dropped. ants plentiful

lack of parking

was nice, breakfast was great and room was very clean and bed and pillows were very comfortable,near good

nice and clean hotel with pool, workout room, business center, laundry room, outdoor seating, nice lobby, very

the pool was too cold to enjoy.

the bar was opened, excellent bartender

property was nice enough, but there were a lot of black people using the pool that were not paying guests

nice and clean hotel with pool, workout room, business center, laundry room, outdoor seating, nice lobby, very

huge room! free laundry!

kitchen, vinyl floors, cleanliness, breakfast

need more parking spaces for people who travel with utility trailers

throw up in the parking lot

great breakfast

now if your prices is because of the pool and gym, laundry rooms

money to buy the hotel which made her mad breakfast was excellent the bed was excellent the laundry facilities

my kids was really looking forward to swimming

the pandemic restructure. miss the warm breakfast.

it was very hot in the pool area

and comfy beds, free laundry, pet friendly

free laundry

loved it was pet friendly and the laundry is free

the location, parking was abundant, staff was friendly and laundry on site was extremely helpful

the set up for the room was like a condo and accommodations for laundry were awesome

location, customer service, peaceful, decent rate, ease of booking, early check in

$15 charge for pet

breakfast could be improved. coffee is good.

was very kind-allowed us to wait comfortably while our room was getting finished for early check in

lit parking lot, awesome guy working the desk

a pillow, i went to the front desk and the girl in charge, very kind by the way, told me that the laundry was

no plastic bags for dirty laundry

the fitness center was blah and none of the equipment was inoperable

tv in fitness center was hard to operate

the breakfast wasn't that great but i understand because of covid

or available windows and card reader covered laundry machine grinding and personnel just wrote it down instead

don t like that there wasn t a place to get change for the laundry services, the hallway had an odor leading

spacious rooms, laundry facility and good coffee!

no change for laundry use.

they could not assist with getting change to be able to do some emergency laundry

hotel had laundry, which was a huge bonus

we arrived at check in time specifically for our kids to have time swimming

not easily located when entering the hotel parking lot.

breakfast was good and conveniently located. comfortable beds.

we arrived at check in time specifically for our kids to have time swimming

the staff is phenomenal, from the front desk, laundry, room attendance and especially the breakfast preparer

breakfast due to covid but the gym and pool are open, makes no sense

breakfast due to covid but the gym and pool are open, makes no sense

courteous & helpful staff, good location for our needs; nice complimentary breakfast; good wifi and internet

pool