and wifi is not clear

breakfast, dinner was good

it was inexpensive. there was a pool. the breakfast was good. ac worked well.

within walking distance to the local town good wifi in the hotel good seafood available to order and eat on

there is free wifi

breakfast portions were a little small and staff couldn t speak any english which made

also had breakfast included which was nice

laundry service wasn t on time

that's not the reality, everything has adittional charges(cafeteria, room service) there were bad smells into

lots of mosquitos in the area, everything is far and is not convenient if you travel with kids

the new bar above the spa is a good addition during holiday weekends

had to change the sofa in which they pretend my kids slept, i asked for beds for them, and they change ,however

breakfast was spectacular the facilities are modern and beautiful, and the staff was very attentive

in general, i would suggest updating and upgrading the breakfast offering

the breakfast was wonderful , the pool was beautiful and clean.

- the pools and beach we are also quite good - the kids club activities were awesome for our 6 and 3

adults like to play pool / snooker and board games too

they did not meet the expectations for the price, no elevator, lazy staff, difficult access to parking lot, it

are several issues, it does not have secure parking, it is completely alone without surveillance and the place

the hotel was clean, the pool was good.

staff was very nice and helpful pool was very nice

breakfast every day was the same, people need variation

the breakfast was great, the ac was cool, the bed was comfortable and we couldn't have asked for more

room was really nice and the staff service impeccable, i asked for a laundry service and it was done on record

we used the service of laundry - it was expensive

the breakfast was really good and fresh

location by the best beach in the city, nice swimming pools and a nice spa (additional charge)

parking and security is available

breakfast buffet worth getting

bar was right next to the pool and the beach

mini bar water is twice the price of room service

we loved the pool, the location, the weather and the staff.

had to order from room service

the water in the pool was too cold, only few people swam in it), amazing rooftop jacuzzis, good gym, nice

clean, good staff, well kept. rooms are set for working. spa is expensive but awesome.

breakfast cleaness facikites

nice spa & whirlpool on the 10th floor

the staff, breakfast, spa area, bar, cleaning service in general all the hotel.

don t use plastic material to wrap or protect clothes sent to laundry.

spa services were excellent

sports bar is inactive

pool and all activities for kids

great gym

of the room, comfortable beds, great food/ room service, friendly staff, they helped us with everything we needed

love the sauna, turco room, mini-golf, adults' only pool and buffet breakfast

so the movements were not tailored for water gymnastics

the wifi was a bit spotty in the far end of the hotel where we were staying, that would be my only

the pool ,restaurants .

i asked for laundry service

had a small shopping bag of laundry done and did not ask the cost

they then tried to further charge a daily laundry fee; never heard of this before

breakfast was ok. didn't have a variety of juces gave a tamarindo juice that was no good,

beach close, restaurant, clean rooms, pool, close to airport

smallish room but a good bed and airconditon and wifi worked well

the wifi didn't work well at all. the pillows were horrible.

good wifi and clean

no parking.

staff was nice and laundry service very fast and good

simple but very clean. staff was very nice and good breakfast!

the breakfast was delicious and the people in the kitchen are very nice, the bed was wonderful after a

the spa the jacuzzi the staff as a solo traveler who doesn t speak spanish i would highly recommend

great breakfast, great room, great location and great staff.

the wifi connection could be better

they also did not have a laundry service

do not do laundry here

wifi is weak so not good for working

the hotel also comprises a small parking space in front of the hotel, and they let me park under the terrace,

there is neither wifi nor mobile service anywhere

breakfast was included throughout our stay the entire week & was made by a very kind hearted chef

hotel can be very noisy, we had some family with small kids staying at the same time and even when those kids

beautiful little hotel, clean, helpful staff, lovely breakfast and just a few minutes walking distance from the

room service was offered every day at flexible hours as well as separate sets of towels for the

there is a sweet pool area as well

we needed laundry

laundry service is missing

to getsemani or san diego- the food is great, great breakfast buffet and drinks, they even have laundry service

literally twice tried to charge me for things i paid in cash, tried to charge me for laundry

breakfast was awesome

great and reliable laundry service; very friendly staff

opened the door early in the morning asking if we had any laundry to be done found it intrusive and

had a problem with laundry services

design, each and every room of the hotel is sea facing and facing the west, you could be in the pool or balcony

nice staff and great swimming pool for kids

i would also have liked to have a laundry facility

laundry service is overpriced

they overcharged me for my stay and my laundry service cost hundreds of dollars! why!?

although they offer laundry service it is very difficult to get it, it seems that the front desk guys don't want

no room service

we also got our laundry done whilst there which was great

breakfast and clean rooms

wifi did not work in my room - very very slow

others a balcony, tv, kettle and airconditioning -decent bathroom with very good+warm shower -wifi worked well

breakfast was perfect location and food

did laundry here

they have the option for laundry, but

the wifi did not work well in the room

additionally, the wifi connection was very poor and unreliable, making it difficult to use even basic internet

the rooms are basic but spotless and cleaned every day and there's a small bar with drinks which was handy

good kitchen

or getsemani but of course you could grab a cab to be faster :) simple apartment, you can use the kitchen as

the roof top pool and bar is amazing

from the front desk to the breakfast the service is amazing if you dont mind walking 10 minutes along the beach

you should open the pool earlier. the pool is open at 10:30 am.

no hot water . pool closed early in my opinion

the pool was closed for an entire day, a bit disappointing. also the beach is a wild beach.

the the price included using amenities at the hotel santa clara across the street (breakfast, pool,

breakfast could be better.

breakfast at legends santa clara (which was included) it s top tier and more like a brunch, totally

it s great value, considering that you can use the santa clara facilities- the pool, restaurants and staff

the best part was the buffet breakfast(across the street at the sofitel santa clara hotel)

lost a shirt in the laundry

staff very helpful, breakfast delicious and great facilities : pool, roof terrace, chilled water

breakfast includes a lot of options - everything we tried was delicious

the pool is a bit small, but it s alright for the price of the stay.

small pool

breakfast buffet quality declined a bit

gym was rather small with running machine looking at wall and not much equipment

pool: gets very crowded and loud (many small kids)

everything from the entrance, the pool, the two restaurants, the staff, the services (spa and gym) are great

is fenomenal and delicious, rooms are very comfortable and the swimming pool is ideal for your kids

loved the huge room (a suite, really) and the lovely communal area around the swimming pool

the pool on the ground floor was v appreciated by all esp our kids, they wanted to stay there all day

the pool didn t look the cleanest hence i only sunbathed

is a recently renovated hotel that doesn t have breakfast or dining available yet, but i can t wait to come

breakfast was excellent

handed in my laundry for washing and got one top back ripped

the laundry service is useful in principle, it took much longer than initially stated, which affected

comfortable and large bed, friendly staff and good laundry service

we could do laundry and get back the clothes within the same day

the hotel is very pretty and they did our laundry in just a couple hours for us

2 luggage racks, laundry line in the shower, stocked mini fridge

they gave me both and early check in and late check out

pool

the rooftop pool and bar were great

it was awesome! loved the room and pool

daniela allowed us an early check in with no additional cost

are rather thin, therefore it was especially hard to sleep as some guests were really loud at the pool

you couldn t fit 2 suitcases in the room - in the morning you could hear the people at the pool talking like

the pools are also super nice

no hot water, wifi went out, no elevator, doors did not feel secure.

breakfast was delicious with lots of options

the breakfast could ve been better. however it s free so they just needed more options.

wifi was strong

the mexican huevos ( breakfast ud83dude0d ) the shower the view the pool everything

the bar & restaurant very busy

there was no laundry service offered however beer and laundry was only a short walk away offering a great

laundry of our clothes wasn t great

in the room there are a lot of amenities: a rope for drying laundry, an adapter, a quality dryer, bathrobes,

wifi signal needs strengthening in some corners.

the breakfast was great

the laundry is literally next door and they provide excellent service

this is not a luxury hotel, however the service (front desk, proximity of laundry) is good and the people are

there's a laundry place connected to the hotel, which is handy (and good value)

beside that in a very central place, with an affordable laundry beside to it

it is actually alright , just keep your eyes opened well worth for the money it cost and the laundry service

like the location, friendly staff, the wifi, excellent air conditioner ( a plus for cartagena hot weather),

no pool or hot tub. no bar at night time.

the breakfast was a little bit. also the watermelon juice.

everything was amazing, the staff, central area and the breakfast was super good!

the terrace and the bar lacked some comfort and sophistication.

they did let me do a 2-hour late check out at no cost

breakfast is incredible - avocado toast is a good order

the staff is very friendly and the breakfast is great

great location!!! excepcional breakfast

wifi doesn t reach the rooftop. the access point was broken up there.

building has been beautifully renovated, with open-air spaces, a stunning rooftop, and a relaxing pool

breakfast that was included was amazing

the gym may need a slight upgrade but this is minimal problem.

in our room, a/c and hot water worked well and we had no issues connecting to the wifi

great location. beautiful pool and bar area. wonderful staff. nice breakfast included.

i think the facility needs a laundry to meet all traveler s expectations

there s bad connection to wifi. the bathroom is very small.

we had wifi connection only very rarely in our room. bathroom was very tiny.

breakfast was amazing, great value for money in catagena.

amazing location nice staff good breakfast comfy bed good wifi

wifi coverage,,,,english fluency of staff

there was a small pool on the roof which was closed for refurb, would have been amazing if open.

we also enjoyed the rooftop pool and got amazing massages as well

one day three hand towels, another day none, one bathrobe for two persons, no dish for the soap bar (always

my only improvement suggestion would be to have either someone behind the bar at the pool or someone to come

the lower level room is loud you can hear the staff in the laundry room early in the morning

we also got laundry done which was returned to us the same day for a fair price

they stored our bags before and after check in and arranged laundry for us

the indoor pool could have been nicer.

excelent breakfast

the roof top patio, pool and bar were a nice escape for the hub-bub of cartagena

rooftop bar was only ok

almost panoramic view from the rooftop pool

the pool was just big enough to dip in to cool down

wifi was sometimes unreliable.

no laundry service

wifi was fast but on the second floor sometimes

the common kitchen in the first floor was unexpected and really nice to heat up leftovers

the staff, the breakfast, the location, the rooftop jacuzzi were all great!

wifi was really bad or not working at all

had our own kitchen area too

staff on the front desk and in the kitchen and dining

the room service is good

not airconditioning in the kitchen/living.

location and very clean, nice big comfortable rooms, great rooftop space, good wifi and nice

staff offered a laundry service, but ended up never cleaning our clothes - we chased countless times the

amazing breakfast. very cool ambience. great location. nice staff.

fast wifi

bad smell from drains, bad wifi connection

the wifi was good and the breakfast was great