location, the swimming pool in front of the fort is amazing

the breakfast was lovely too

the wifi is good

the wifi worked very well

the breakfast, the pool, the service

the road was very noisy the laundry service was extremely bad and

the helpfulness of the reception staff: they helped us get laundry done and organise drivers for some excursions

no choice with the included breakfast, lack of bar and laundry services was disappointing

room and bathroom were on the smaller side and pool was not very big but it did have an amazing view

wifi was awful

pool, location, deco, bed

not the mention the pool and it s view

i love the pool in the roof top, nice view. the rooms were amazing, everything clean.

everything, amazing views from the roof top pool and jacuzzi, super friendly team, very clean and spacious rooms

views from the swimming pool were great

excellent laundry service (by the kilo)

laundry service is very good and not expensive

there's a juan valdez cafe round the corner and a tostao bakery and laundry 10 minutes walk away

suggest only putting laundry in that s not white or likely to shrink.

amazing staff. extremely cheap and great laundry service.

good service (on short notice booking of extra night and laundry service)

laundry service was quite expensive

no front desk, no room service, no laundry service

laundry was done within a day for a fair price

handy and reasonably priced laundry service

very friendly staff, two pools, laundry service

the advertisement states laundry is available, however it isn't.

swimming pool, breakfast and laundry service

handy having laundry service done there for a pretty good price

the pool is such a nice little shaded oasis from the midday heat

kept our luggage while we traveled to paso del mango for a few days, and they have laundry service

the bed was comfortable, breakfast was simple but tasty, and we were able to do laundry for a small fee

provided a laundry service and returned our clothes folded and clean same day

place - very nice and helpful hosts and staff - delicious vreakfast - nice rooftop terrace - good laundry

only thing is that the wifi wasn t as strong in my room, but that could have been my device s issue and

laundry service very affordable and very well priced

the women at breakfast and who helped us with laundry were also incredibly nice

staff was nice and helpful, cheap laundry service

laundry services available: great and cheap

staff worked hard to look after the staff the hotel has a very efficient, cheap guest laundry service

is close to the center, wifi signal was okay in our room

no wifi in the room, we stayed on the groundfloor just next to the

breakfast was ok

breakfast was really yummy and filling, scrambled eggs, platacon, fresh fruit, fresh juice

breakfast is delicious, not to fatty in comparison with other restaurant options

served up on the roof terrace - coffee, cereal, eggs - and there was a good, reasonably priced laundry service

the staff is really nice and helpful, they offered laundry service as well

laundry service was a bit expensive, but that s the only criticism i have

laundry service stain some of my clothes.

got laundry service with reasonable price

on the same street is a laundry mat and convenience store

no laundry service available at the hotel directly, but laundry was just around the corner

no laundry service but that wasn t a big deal

the street can be a bit sketchy during the night they don t have laundry

breakfast

staff were delightful; it was quiet respite from the busy streets outside; i nice roof top pool dunk when it

nice welcoming staff, pretty rooftop with little pool, overall well kept

location near to the nice part of cartagena we liked to explore in the evening * really nice pool to cool down

the little breakfast near the coffee machine was a little treat

good location. nice bathroom (but no privacy since open/transparent glass). breakfast included

wifi quality was at times inconsistent

traffic very noisy, casino downstairs little noisy

breakfast was good and the breakfast lady very nice

the breakfast is 1 egg and 1 sausage

breakfast was amazing and the staff were so kind and helpful

nice that there was free breakfast

we used the laundry service and they burnt one of the garments at the moment of ironing

it was either housekeeping, or minibar refill or even laundry services

pool areas are great to chill out by and the restaurant food was some of the best we had in

super new, just a year old, beautifully designed - breakfast and great quality croissants - rooftop pool with

noise at the pool , people were really noisy and playing their own music on top of the actual music already and

when we asked the front desk agent what laundry services they offered, she first said, i will ask my colleague

were loads of delicious options for breakfast, which was situated on the rooftop with the most amazing views of

the pool is always warm

the lovely roof top pool area the super friendly staff the comfortable beds

room is very small, bed minimal. no service whatsoever at the bar and pool

i could also hear everything that was going on outside/other room/people in the kitchen

the rooftop pool and bar area is sooo cute and one if the best around

), some of the staff are wonderful and the food, both room service and attached restaurant, dona lola, is very

room was very small and noisy - right across the kitchen

the rooftop pool was perfect ,can t wait to stay here again

laundry service (provided by a guest house at the other side of the street) paid per kilogram nice

laundry service was also very nice

poor wifi

included breakfast, had been newly renovated

wifi was flawless

location is excellent. breakfast was ok.

great location, nice free breakfast in the restaurant nearby

good breakfast, close to center but loud at night

also the breakfast was kind of shabby

kitchen was quite small and the fridge was always overfilled as everyone put their large 5lt water

the laundry service did not work, i asked the day before and they told me that it was possible, and it

convenient affordable laundry

used laundry service and they gave clothes back dirty

closing properly - room was not very clean - towels and blanket were stained - we gave them the laundry, they

wifi reception non-existent in my room - no windows in my room and hence some mould on one

facility, strong wifi, ample breakfast and friendly staff

near the clock tower and on the street of the hotel, there are good restaurant and bar

although room service for breakfast was offered, not that we wanted it, there would simply been no space

the wifi works 24/7, the pool is always clean, and at night, we settled in watching netflix (smart tv)

i was excited when i heard there was a pool but it was just a kids pool

place and good location but very very very noisy room right on the street, and next to the staff/laundry room

location in getsemani and easy walking distance from all the historical sites and amenities (the laundry just

laundry was quite expensive

delicious breakfasts and wonderful laundry service

in room, unclean bathroom, very noisy (no insulation), no extra amenities (like a laundry, bar, social place),

laundry service was very reasonably priced

they also offer a laundry service

helpful staff perfectly situated in the getsemani area laundry service

my room was cleaned and tidied up every day and they took care of my laundry at a very good price

our internal room had really good ac and a window that faced the patio next to the kitchen

we had a lower floor room facing the pool area

pool is lovely and clean and the beds are nicely located

pool is amazing

the room had a big comfortable bed and wifi was excellent

pool is small. no designated smoking areas

additionally my friend was charged for laundry twice

they did a nice job with my laundry

breakfast was good and the staff were friendly and helpful

the wifi was a bit unreliable.

the breakfast could be improved.

light at the bed does not work, there was no iron in the room as us was told, fridge very loud - laundry service

a little but was that i had to ask three times for my laundry to be brought up to my room, again this is just

laundry service very expensive , and in the first room the sound when the people walk in the second

beds, rooftop pool, great location, good breakfast and outstanding customer service by all

clean rooms, comfortable beds, beautiful rooftop with pool, big breakfast buffet, convenient location for

restaurants,the clock tower, laundry next door, etc

good laundry service right downstairs for a reasonable price, too

beside that in a very central place, with an affordable laundry beside to it

the laundry connected to the hotel was very helpful and delivered my clothes to the reception

it is actually alright , just keep your eyes opened well worth for the money it cost and the laundry service

good location good breakfast comfortable bed

location, a little hard to find. i rented a car, not a lot of parking.

great reception, helpful friendly staff,, amazing breakfast, and large comfy bed

breakfast was delicious, usually an egg-scramble with toast or waffles or similar, juice/coffee/tea

room, awesome bathroom, good breakfast, nice area, quiet

we came back one afternoon to no water, every day i had to get my room rekeyed, no dirty laundry bags or wet

the laundry service was turned around in half a day - which we desperately needed post san blas sail

the rooftop pool and bar were a big hit in the late afternoon and evenings with both the adults and kids

the breakfast at the restaurant was included and was also excellent

the spa and its services are absolutely stunning

hot water for shower wifi doesn t work noisy room facing the street staff doesn t speak english not cheap

nice location, friendly staff and good breakfast

great air-conditioning and bathrooms and lots of variety of breakfast

really big room with air conditioning and the wifi was great throughout the building

clean room, good location, friendly staff, comfortable bed, nice breakfast

breakfast was excellent

believe this is a new hotel and as a result, they don't yet have a breakfast service

loved the huge room (a suite, really) and the lovely communal area around the swimming pool

pool seems hard to use wish it was on the roof wish room had a window and a credenza

in room was dirty and no room clean during stay (only 2 nights) - basic continental breakfast would be a plus

and his wife were so helpful to us, sorting us taxis, printing our plane tickets and doing our laundry too

they also do laundry and have a fully stocked kitchen for your use

laundry was washed and dried within hours

the breakfast for cop10,000 is good too

nice and friendly staff; breakfast was good; the room was clean and comfortable

responded two days after it s happened ) so he just sent the clothes that got wet to the laundry, it felt

breakfast was included and it was delicious

breakfast was great and freshly made

breakfast as well was delicious, a spread of fresh fruits, cereals and yoghurts + coffee, tea and

they cooked us breakfast every morning and answered questions about local tours etc

the room had no windows, it overlooked the laundry room.

staff was fantastic. breakfast was exceptional. room was comfortable. loved it

breakfast could be better like to offer other things rather than eggs and bread, but overall it was

staff could have helped out a bit more especially when the wifi did not work

breakfast was a tad simple, although it was free so cannot complain too much

laundryservice was fast and clean. reception was very friendly. beautiful service

nice decor , clean rooms , they have a laundry service which we

they were willing to accommodate our requests and they were willing to do a load of laundry

the breakfast was amazing, some of the best food we had in all of colombia

cooking a fresh breakfast every morning was wonderful start to the day

kitchen missed some key elements such as enough cutlery, a kitchen towel and some extra plates

the kitchen was directly outside the apartment and was not air conditioned

we were two adults & two kids, plus two more adults (a babysitter and a friend) and there was tons of space

we were two adults & two kids, plus two more adults (a babysitter and a friend) and there was tons of space

kitchen is very well equipped

like the location, friendly staff, the wifi, excellent air conditioner ( a plus for cartagena hot weather),

the hotel advertised a pool/hot tub which was not in working order

wifi was fine and the location was good, but so would anything be inside the city walls

bed could be more comfortable, pillows as well. during my stay wifi didn't work

was in the second floor, they didn t help us with are carry on ,i miss my reserve in the sky bar because when

laundry service was a rip-off

the laundry prices are daylight robbery

the hotel has a beautiful roof top with pool and bar and a shady courtyard where you have breakfast

breakfast was a full spread, can't say enough good things about this place

the wifi was decent

the laundry service is poor despite quick

took about 25 mins to queue to ask about something simple eg: laundry had to pay to leave bags for 2 days in

clean hair in the shower drain, roof was leaking and filler my backpack with water so had to do laundry the next

they also did same day laundry for you

oh also, the laundry was not free and quite expensive, but i guess you're also paying for convenience here

i think the facility needs a laundry to meet all traveler s expectations

cute patio, nice little terrace over the street ; lent us towels for the beach ; good breakfast

bar, not that noisy, small safe, nice people, very good breakfast, good ac, satellite tv, good wifi

breakfast was amazing, great value for money in catagena.

amazing location nice staff good breakfast comfy bed good wifi

there was no laundry service offered however beer and laundry was only a short walk away offering a great

laundry of our clothes wasn t great

in the room there are a lot of amenities: a rope for drying laundry, an adapter, a quality dryer, bathrobes,

the rooftop pool was small, but comfortable with lots of nice lounge chairs

water was a bit random and the wifi was not strong enough for the zoom conferencing i needed

service, breakfast, clean, everything was excellent

the breakfast skip the breakfast

every bunch of rooms shares something that earlier was a kitchen

bit dark, there was only a small window for a big room for five, the kitchen was not really useful

massive room and bed with kitchen and lounge and great aircon, no

the only downside was the laundry service we received our clothes later than expected and they weren t

location, friendliness, cleanliness, staff, helpful, and free breakfast

pool!

central location; clean, friendly staff, breakfast was delicious

they also offer a free breakfast included in your stay and there is a wide variety of options and it was

we particularly chose this hotel as the pool looked nice, however, it s was so hot it was out of the question

the pool terrace is a wonderful addition, providing a calm and inviting space to relax

air conditioning bed shower clean pleasant staff breakfast

with a fantastic english speaking staff who were extremely helpful and friendly, the included breakfast in the

wifi doesn t reach the rooftop. the access point was broken up there.

good kitchen

or getsemani but of course you could grab a cab to be faster :) simple apartment, you can use the kitchen as

you couldn t fit 2 suitcases in the room - in the morning you could hear the people at the pool talking like

daniela allowed us an early check in with no additional cost

are rather thin, therefore it was especially hard to sleep as some guests were really loud at the pool

limited staffing so bar on roof not staffed and limited support at times

no hot water, wifi went out, no elevator, doors did not feel secure.

they have the option for laundry, but

did laundry here

there is a nice open courtyard in the middle of the hotel, where the wifi is very good

the rooms are basic but spotless and cleaned every day and there's a small bar with drinks which was handy

great value for money, good wifi

a guest self laundry would be handy too

we also handed in laundry to be washed, we each had a small plastic bag

we also used the laundry for a few items that got dirty after a bootle leaked in our bag

requested a laundry service and put our clothes in after travelling for two weeks

30 to ask if we have laundry or need the room cleaned - better to wait until at least after breakfast time is

can do laundry including machine dryer (smaller places often don't have one)

5 the kitchen is very very small, and it is together with the laundry room, with a total of about five square

staff, drinks in the reception were very reasonably priced, and the laundry service was efficient and also at

you get a towel and the laundry service is super quick

laundry service on site and last the location

a lush pool with an underground jacuzzi

location, swimming pool, room

there was a small pool on the roof which was closed for refurb, would have been amazing if open.

the pool has a cool vibe and the sauna with its eucalyptus leaves is just so relaxing

amazing breakfast and lovely staff, great location, very safe and friendly!

they stored our bags before and after check in and arranged laundry for us

the lower level room is loud you can hear the staff in the laundry room early in the morning

we also got laundry done which was returned to us the same day for a fair price

amazing location nice private pool very friendly staff.

good breakfast