the pool

gym, pool, food. hospitality

gym, pool, food. hospitality

the main pool was in construction and we were informed by the time we arrived.

advertised laundry facility and restaurant but neither were available

the pool area is nice and big, perfect for children and families also and kept very clean by the

1. no wifi 2. no cable tv 3. bed was broken 4. toilet was broken 5. door lock was broken

pool was dirty but we weren t really looking forward to that.

ample parking

also, if you like casinos there was one right next to hotel

to see the entrance from the main highway, as it is behind the casino and the entrance road looks like a back

swimming pool

great service restaurat pool

room was down the hall toward the main road which didn't have road noise, but the casino below had loud music

nice room and shower, hot water, laundry service

it would have been nice to have somewhere to do laundry but that's my peeve

it was clean. some hot water. wifi.

kitchen very dark

our room was very noisy so don't stay on street level. kitchen needs utensils and upgrading.

great staff, food is good, bar is well stocked.

we had the opportunity to meet his beautiful family at breakfast

i like the room, the customer service, the food, and the pool.

nice view from the pool area

place with amazing view. room very spacious. food delicious & big portion. breakfast very nice.

i didn't get to use the swimming pool but it looked very nice

the environment, beautiful garden, serene pool, cute bar area, big and peaceful rooms, plenty of extra facilities

hosts, private rooms with patio in a fantastic garden, great birdwatching, excellent pool area for relaxing,

the gardens are beautiful and the pool, refreshing

great garden and very nice pool setup

excellent and beautiful place for rest. the nature and pool are gorgeous.

where without a car) we almost saw

place for a rest with kids even ud83dude09 the owner of this lodge is very helpful and friendly

he was lovely with the kids and very helpful and supporting by traveling around

a/c in room with access to a kitchen, patio, views to die for

his dog logan and the cat djinn had a great time with our kids

we enjoyed the convenience of the laundry service too

we appreciated the laundry service, the ability to have massages in our suite from their 3rd party providers

laundry service, top notch

i used the laundry service and customary bike, which made for a relaxing stress free holiday

friendly staff efficient laundry service their in-house massage service were incredible

they didn't seem to sweep the room properly and their laundry for 30 pieces of light clothing cost me 127

perfect for families with kids

food and pool

perfect for families with kids

options snacks where the same everyday, flies again on the salad bar, fruits where in bad shape parking situation

nice quiet location. nice pool.

breakfast included, sooo many dinner options, beautiful view, helpful staff

nice pool and beautiful grounds (gorgeous flowers everywhere

nice quiet place, good breakfast included. close to town. peaceful!

friendly staff and a fun pool

breakfast, warm swimming pool compensating bad luck with the weather, cocktails on the house,

the spa is

nice hotel. lot of art and warm pool.

concierge in particular went above and beyond a standout employee who deserves recognition spa was beautifully

good restaurants; breakfast was a treat

pet charge too expensive

wifi was down for almost two days during our stay

food offerings after breakfast

very pretty, spacious room, excellent breakfast

and the hotel is pet

we could have our laundry done and use the dining area to play boardgames

3 nights at the refugio with my family ( 3 adult children) and my brother's (3 children and a pet)

beautiful place in the nature, plenty of parking place. basic comfortable rooms

excellent wifi that was highly appreciated by everyone

no wifi,

we were offered laundry service which was great

the restaurant has a variety of options for breakfast

room service was ok but no one ever clean the service during the 2 days i was there

very good and unique view in the valley. good breakfast~

landscape, comfortable beds, enough room size, quite and relaxing atmosphere, and breakfast at las nubes was

only 2 staff members seemed to know about the laundry service, so make sure to train them on this knowledge

need better room service and basic house cleaning.

not possible to make the reservation of teetimes for golf in advance before arrival to the hotel

gym as well as basketball and tennis courts available during a during the day, easy to book, though

wifi is also good

laundry service is expensive

the kids pool could be cleaner.

the complimentary water is not brought to the room so guests must get them from the lobby bar

the bar areas were difficult to get service

: a kids club, beds way too small, our room could have been more clean when we arrived, but the

the breakfast, there is no restaurant.

is no parking space

loved penny, the home pet

it's nice that they have breakfast

the breakfast is relatively basic and could be more creative

staff has excellent attitude, the breakfast is very good, is very comfortable and the drinks at the pool were

spa was disappointing even though massage was great

is a great resort, including a top notch golf course

staff, good facilities, amazing golf course, great spa, cool little area outside the hotel for groceries and

for those who like to play golf, here you will find a high level court

the wifi was very unreliable

bed, dirty bathroom, site offer wifi and it was not available, offer parking and it is in the street taking risk

bed, dirty bathroom, site offer wifi and it was not available, offer parking and it is in the street taking risk

parking was on the street