very clean. parking lot was well lighted. felt safe during my stay.

i don t eat breakfast

the location was excellent!!! the breakfast was great, good, and awesome.

only have one waffle griddle available at breakfast

and most of all: pet friendly which is fantastic for us fur babies

breakfast was awesome

the breakfast, the beds, the room, and the parking were also great

to property from the highway was a bit difficult-one side of the parking lot was fenced off from other ways in

breakfast could have been a bit more varied throughout the week, bacon was just on sunday

only problem i had was wifi disconnecting constantly.

this didn't bother my wife or kids

awesome people work there and breakfast was great

love love love the huge 1ft kiddie pool being i have 3 kids ages 5 & under

breakfast servings

pool needs to be refurbished and jacuzzi doesn't work.

very comfortable beds. great bathroom and shower. peaceful. guest laundry.

housekeeping, laundry didn t work, didn t look like the add

asked for fresh towels and was given damp towels like they wasn't done drying crazy had a laundry room for guest

the laundry facility

the laundry room dryers price was raised while we were washing which was frustrating

we removed the towels to the laundry room & sanitized the floor with household disinfectant wipes i had

plenty of parking

floor that we were on someone was smoking and we had kids with us who has a breathing problem

and while the parking lot was well lit, the trees dropped sap all over my car and we did have to find a car

the indoor pool was nice and heated even with it being 45 degrees outside

i had to go to the laundry room

laundry room door was open when i checked in and was still open when i left

my dirty laundry disappeared from the room and was never returned.

the parking lot was too little.

cars revving engines, and honking in parking lot behind room bordering adjacent hotel

no trash bag or laundry bag

thankfully, my family lived in town and we bathed our kids at their house for the remainder of our trip

i like the feeling of home with the kitchen area.

the trash in the kitchenette was full when i checked in, otherwise everything was grear

the location and my kids liked the pool

across the sink no lights other than one in room and one in bathroom worked no fridge in room laundry locked

pool was nice the manager was nice and didnt have any additional deposit or anything

pool looked clean and nice, although we didn't use it

the pool was shut down and absolutely waste of money and time there were big holes in the walls as well

outdoor pool was available but did not try this due to the time we got to the property

parking lot and property is brightly lit at night and makes you feel safer

my kids couldn’t sleep

very comfortable bed, well lit parking lot and spotlessly clean

children yelling and crying and parents yelling at kids until 12:30 outside my hotel door

good breakfast

no breakfast option

they have bugs and pet oder

one staff member was very rude. the person who put out the breakfast during the week.

parking lot was a lil unsecured.

the breakfast should include more hot food and a larger variety.

the hotel is modern and spacious and it has a bar b que grill, laundry and a gym

the possibility to wash laundry :-)

laundry on site

there was a $75 non-refundable pet deposit which seemed steep considering our room was already dirty

was perfect for our needs, staff was very friendly and the hotel was extra pet friendly

dryers in guest laundry were inoperable.

house keeping staff whose laundry or supply area was a few doors down from our room were very loud both nights

the third room was ok next to laundry room which was noisy

room they first provided was right across from the laundry room

great location, quite, clean and friendly. enjoy the laundry room, gym and pool

the location is great an that it has a laundry facility on site

wifi was never able to be use but charged $2 a day for it

be more clean, really noisy at night at times, too much traffic in parking lot that doesn't pertain to paying

the staff. it was hot. their wifi didn t work

the wifi was not working well and the staff could have been more hospitable

easy access. clean. plenty of parking. nice room and accommodations.

the pool area. someone took our chairs and no one cared

was clean, beds were comfortable & pool was fun & clean

parking was very tight and limited

i didn t eat any breakfast, but the fact that it was available was a plus!!

the laundry equipment was functional

parking isn t the best

very easy to locate & no pet fees

it had a kitchenette and was pet friendly

had a laundry

close to the freeway and where we wanted to visit. inexpensive. laundry facilities.

the breakfast was good

limited parking

good location. lots of parking. no noise. large rooms

plenty of room and kitchen for staying a while

price/great location/easy check in with booking dot com/nice amenities like hand soaps and kitchen items /

i didn t think there was enough parking close to the front entrance

parking was a bit inconvenient due to limited spaces in the area you check in

king suite, you could have made bath a little larger and used some wasted space between bath and kitchen

indoor pool was closed.

food back to their rooms, rowdy kids from pool got elevators soaked, lots of homecoming kids in parking lot next

location, breakfast was satisfying, cleanliness of the hotel

pool was closed ,still because of covid 19

very clean breakfast very good staff is very friendly

and laundry facilities available to wash clothes

so the plentiful outlets and the wifi was a

wifi does not work

on a different side of the building my second night and the wifi did not work that night either

one washer and dryer and someone left their laundry in the dryer for hours

the bed was very comfortable. the decor is refreshing. breakfast was very good.

pool was closed but it was too cold to swim anyways so not a big deal.

pool! employees very friendly!!

breakfast was really good

this hotel was very clean. great location and friendly staff. free laundry service was great!

it also has free guest laundry which is great as we are on an extended trip

the kitchenette needed restocking with flatware, dshez

thanks for being pet friendly and having waste bags and an area for the dogs

we thought $75 was a tad bit high for a pet fee. it was almost as much as the room.

bedtime was terrible doors was slammed all nite even kids running on the 4th floor

would like to have had bacon or sausage with the breakfast

the umbrellas on the pool tables were missing

pool was not clear. (a little green)

i liked everything including the pool and especially the outdoors patio

perfect , very clean room, green and clean area, great service, great bonus - laundry, staff was very nice and

pool and landscaping; restaurant and bar

nice pool, easy parking, comfortable beds, great wifi, and nice staff

parking was easy and accessible to the room

evening some guests in the parking lot drinking beer at their trucks

the wifi was surprisingly fast

don't stay in a room near laundry or elevator. too much noise.

im happy we were right by the pool

there was no parking places available to park

breakfast not great and air conditioning vent noises.

wish that the pool had been open & late check out had been available.

pool was closed ( covid) should not advertise free breakfast since there is no breakfast served

pet smell in the rooms.

location to expo center and ease of getting in and out of hotel parking lot

desk hosts and kitchen manager were extremely polite, helpful and engaging

we had to evacuate for hurricane laura and chose this particular hotel because it was pet friendly and in an

no laundry mat

there was a laundry room also the breakfast bar was good and it was quiet

love that there is guest laundry.

very clean room and the breakfast was great

large rooms, free breakfast good nightly rate

the room service didnt leave laundry bag and took the rubber bath mat to keep from slipping and falling and

no laundry to wash soccer uniforms

were overpriced for hyatt with box breakfasts, no laundry, no pool, for the closure of all amenities there should

laundry room

it wasn t enough for everyone they were very short staff in laundry

that is hard...the menu could be expanded. it would be nice to offer a laundry service.

i had to use my cell to call hotel in to order room service

breakfast buffet (not included -bargain at$14

maybe build a indoor pool

the breakfast buffet was great, the gym well-equipped for a cardio workout, and we even used the conference

pamphlet said they had laundry service like dry cleaning which is not true

access, laundry facilities, free wifi

the guest laundry machine was not clean. the breakfast sausage was greasy and soft.

it had laundry the beds were comfortable big bathroom

very clean and pet friendly

no laundry room..

room had an awful smoking odor despite a no smoking sign on the door

there was a car jacked up in the parking lot

was a smoking room just because we had a pet

only problem was communication with the receptionist and we couldn t connect to the property wifi

but the broken dryer in the laundry area

we saw all of the dirty linens in the laundry and no one was there to wash anything until sunday

ecifically) i went to see where the attendant was and found him mopping the floor in the laundry room

the only thing was the breakfast menu i have had a lot better.

the swimming pool was extremely slick, very dangerous.

his sleep in while he could before returning back to work we came back to the room after doing laundry and it

laundry on site was great

the 200.00 non refundable pet fee.

asked for a non smoking room and definitely gave us a room that had been smoked in

only the main door key pad worked so literally every guest was fighting for parking spots on that side

having a laundry on the premises was a plus

they didn't keep change on had so you can do laundry

because the other kids was acting so wildly

drugs being dealt in the parking lot, garbage thrown all over the grounds, housekeeping workers very

the breakfast was fully stocked and delicious

has gym,pool, laundry that you can use for free

ud83dude10we were there for our son's little league baseball world series championship and the laundry facilities

the laundry was great

kitchen facilities free parking breakfasts nice close to mall & nice restuarants pool nice free laundry

there was ample room and the kitchen area was very useful for our stay

were so nice, room included dishes and pans, free laundry

no parking

it had a whole kitchen but we were only there for a few nights so didn t need it

the kitchenette inside the hotel.

pool

went downstairs laundry room full of fresh towels folded on the shelves

the lil lady over the laundry department was very friendly and helpful

liked the handicapped parking space near front door

broken chair. located on kind of a sketchy area, but well lit parking area.

it took me about a dozen tries to connect to wifi

convenient to everything, staff was great, laundry available. overall pleasant.

only thing we had gone bad was they showed a indoor pool but failed to notify it was not heated and kids could

the pool and fitness room were not clean, not functional, and there's usually a 5 to 10 minute wait at the

breakfast and good parking

to leave before breakfast because the parking lot was starting to flood during the great flood of

lots of parking pet friendly close to restaurants

smoking rooms, cleaning daily

always have a extra roll of paper 3)i have never had to pay a deposit in any hotel unless i had a pet i still

it was listed as a non smoking room

parking was easy with a trailer

ac worked well, beds were comfortable, and breakfast was fine

very clean and comfortable. breakfast was very good.

was large, spacious, comfortable, good wifi, decent breakfast, and great staff, specifically amber who was at

i enjoyed the breakfast and the cleanliness of the hotel.

people hanging in parking lot, drinking

no laundry room

the wifi connection was a little poor.

smoking room still smelled like smoke because ventilation still brought in smoke from outside

not enough parking

and drinking in parking lot not a motel you could bring your family to

my room was 116 next to the laundry room worker was talking loud

laundry -soap did not dissolve

no workout facility no laundry

there was not tub for small kids

it was great. location, staff, breakfast and pool,for kids

bathroom view walkability breakfast housekeeping not now provide a few words describing your experience using

breakfast was not as advertised

was not a complimentary breakfast but it said there was one when i booked

to this hotel specifically because they advertised free breakfast in the morning just to find out that they dont

no breakfast included even though it was advertised and the tv in the room did not work.

my book then book again for a week so i can get microwave and ref then i try to get change to do laundry but

believe the lies,there is no breakfast,no coffee maker,they lock the laundry room randomly despite it supposedly

there was always someone hanging out in the parking lot

the pool looked refreshing put we didn't have time to get in it

pool was green , no frig , no microwave , no water pressure , no coffee , room was dirty , had a

one laundry room for 5 floors and it s not serviceable at this time

desk he wasn t even there, he was at the bar getting something to drink, i asked where was the laundry and he

the breakfast was very good. the staff was great. nice accommodations!

the bar tender and cook were awesome. he gives 5 star service.

i didn't like it that there was not free breakfast

laundry the washer was fine but the dryer didn t dry our clothes and there were children running

first room i was shown was on the first floor and next to the laundry room

laundry facilities were clean

we couldn't tell if it was a mildew smell or what, but it smelled like dirty laundry

only thing i disliked, was several nights, on the 1st floor, near laundry room, it smelled like weed, someone

laundry room also got exceedingly hot

laundry washer n dryer new

the staff was friendly and even allowed me to log into my email and print out the parking pass

the gym was unusable as it smelled like a musty moldy garage without air circulation

pool was a nice touch, i loved the outside modern look , the hotel itself was very comfortable

hotel employee at the front desk and in laundry are so sweet, friendly, & helpful

detergent vending in laundry area did not work

needed to wash our clothes and the laundry room was very hot and very dirty

staff should avoid using the elevators with large laundry baskets during peak elevator hours

was up into the am hours setting alarms to go do laundry

laundry room is clean with newer machines

place was super clean, we could use the laundry, which was fundamental for us

the entrance and parking are works in process but not problematic.

it s a great place for anyone traveling for work, the kitchenette is a luxury these days, it saves you from

good wifi

wish that the pool would have had certain hours where they allowed kids to swim

called before booking to make sure there was room service being provided

pool was bery nice and we enjoyed the sport bar and grill

kids liked the bathroom and freezing cold pool on the rooftop

the hotel pool isn't kid friendly. no entertainment for kids at all

the pool and fitness center are good and having an on site laundry is a plus

it s great to have room to move about also the onsite laundry

kids in the room next to us

grill didn t work pool wasn t open nothing for kids to do

the kitchen was cleaned

great and understanding staff. quiet, homey place, laundry on site and very accommodating!

wifi didn't work

ice machine; room came with kitchenette but no pots; elevator sticks which is a little

and the free wifi set up is weird but we

cameras not working in parking lots

were on a long trip, and we selected that hotel because it had a laundry

pool was very very slippery

breakfast was great. kids loved the pool

a little noisy. kids in pool

kids running around without there parents

the guest laundry was on thr 2nd floor on the other side of the hotel

laundry room was available

the laundry facilities were broken and the hotel didn't offer change or laundry soap that would work in

very frustrating for someone with two young kids trying to sleep

breakfast was good, staff are absolutely amazing! very clean.

size room on 1st floor next to laundry laundry wss very convenient

reserved 2 rooms for 2 nights for my kids with grandkids

my kids and i had to share towels

wifi isn t free, unless you are a member

luckily we had 1 blanket from home and just had our kids use it for the sofa sleeper

we were on a road trip so it was disappointing when we were wanting to do laundry

the gym, i had trouble using the tv remote, and the step up to the bike was not easy to see

we live in lake charles and had no internet till yesterday so the free wifi was great.

the breakfast was good and the staff was excellent

not enough parking , chair in our room was broken

free wifi is not secure and that is a negative

the rowdy guess that we're at the pool

pets should be secured on one floor

the pool area was small but very romantic and so that made up for the space

a room at holiday inn with a spa tub in bathroom, got to baton rouge and holiday inn was close and was directed

does not have guest laundry.

wifi is not free until the 10th night, no microwave.

pool is big and nice

very clean and the pool was clean and warm

was a little disappointed that the bar and restaurant were closed on sunday but we were able to visit it on

gym looks good although i did not have the chance to use it

comfort, room size, and breakfast options.

we were the only people in the restaurant and we were told there were a number of room service orders ahead of

were two parties, both full of teenage kids, booked during our stay

pool

didn't like that i had someone else's bath water left in the bath tub and dirty laundry was in the closet of

very close to our dance event, clean has smoking rooms! great breakfast. easy parking

even the parking and outside was well kept

being on the sixth floor when parking lot had few cars.

pool was closed while we were there, which we had been looking forward to enjoying

free parking, friendly staff and good amenities, including a laundry

friendly, comfy bed, fast elevator, free laundry facilities, very affordable suite w/ kitchen & all necessities

diy laundry facilities a boon mid-trip

location, free gym & laundry.

big room with great kitchen an clean laundry.

were placed right next to the laundry room

the laundry facilities were broken at the time of our stay

laundry on site

staff were great. location was perfect. full breakfast and room was clean.

and pillows,staff seemed very distant, gym was not kept in good shape, a lot of broken equipment and not

of room the staff very knowledgeable and friendly full size refrigerator love that there s a laundry room that

the laundry room was a plus

don't clean the rooms housekeeping won't give u clean sheets or towels i have to wash them in the laundry room

parking lot needs serious work

i cooked my own in the full kitchenette, and i enjoyed it

loved that it has a real kitchen with a full size stove and refrigerator in it

found live roach in kitchen area

i didn t have breakfast. i didn t have a kitchen!

parking was very easy and internet was easy to get

no iron and the wifi didn't pick up good

i also enjoyed convenient available parking

no bar and no bistro

parking lot always full

cleanliness of hotel, breakfast bar and friendliness of staff.

soft bed, hair dryer, shampoo in the shower, outlets on the bedside table, internet access, close parking, door

perfect location - clean rooms and enjoyable breakfast.

staff could have had more towels for the pool area.

clean, good pool, ok breakfast, very quiet.

fitness center was a nice bonus

excellent breakfast choice and friendly staff.

even for a fussy person, rooms very very clean as well as the whole place at all times, the free laundry room

laundry was free

loved the suites, plenty of room. loved the complimentary laundry as well.

friendly staff. location is very close to lsu and downtown area. hotel has laundry facility.

the laundry room. please check that all machines are all in working order.

there is free, secure parking at the location

the wifi was not working at all even if we could connect to it

in and out the parking lot is sketchy

very friendly staff and big parking space for cars.

there is only one way in and one way out of the parking lot

the laundry room in our building was not open

it was great to be able to use the laundry facilities there too

the separate spa at the pool area was broken

bar & restaurant had limited hours

a wedding that was all-inclusive from rehearsal dinner to spa morning to wedding to the most unbelievable

free laundry nice towels comfortable beds

i like how they have renovated an old historic building into a comfortable space with laundry room, exercise

clean rooms with fridge & microwave, free laundry room & free breakfast

room was sizable and comfortable. laundry facilities were free.

we really didn’t dislike anything. i wish the bar had been open later than 8.

parking

casino was not up to date with others that we have been in

no room service

building was fantastic, loved it the food at the bar was good, i ordered the louisiana omelet, i would order it

is a hotel/casino on the mississippi in downtown br