location, bed was great not hard as rock, ac worked wonderful, breakfast was great, loved having laundry area

the rooms were clean and had laundry room on site

laundry dryers made the breezeway more humid than it already was

but there is a 24 hour laundry mat 3 mins down the main road

about 100 steps from the beach the breakfast was ok and has guest laundry

laundry room facility s inadequate

housekeeping always said they were in the laundry

wifi was good

the bar closed too early

the breakfast was good.

there is a huge hotel laundry container, and i had to literally dive with the whole my body into it to reach

they never had laundry soap for their facilities for the entire stay and the parking was horrible

laundry room dirty

there is a huge laundry container, and i had to literally dive with the whole my body into it to reach the

to the lobby to ask for towels and things for our room because they never brought them to us -laundry machines

cockroaches found in laundry back upon returning

laundry room needed repairs.

i would suggest they upgrade the laundry facility since it is used as a selling point for guests on the

not enough tube's at the lazy river, plus kids running and diving into the water.

only drawback is no daily room service due to covid but understandable

everytime i had to go to the office, the office person would be doing laundry

laundry facilities but they were being installed 'tomorrow' which never came

also that breakfast was provided and that they provided laundry soap

lady at the front desk working nights at desk and doing laundry was very nice and helpful

could have dropped towels by the room instead of guest having to go down to laundry to get

guests seem to hog the hot tub (trivial) the laundry room is on the second floor at the very end of a very long

the view - but i had been charged for this. there was a laundry .

parking out front

free breakfast was good

breakfast was delicious, and the 3 pools couldn't be beat

no laundry facilities

no washer/dryer in room or available on site to do your own laundry

no laundry facilities

there were laundry bins full of dirty towels and linens in the parking garage that i would have preferred not

front desk service bad, not explain well no laundry service cafe service way too long

there was no laundry room

no laundry onsite

no laundry facilities was inconvenient.

we loved it all- except we wished there was a laundry room inside the hotel

had to leave and go to a laundromat one morning because there isn t a laundry room for guests to use

laundry room needs two

adequate parking spaces

we enjoyed the pool daily and used the provided grill

publix across the street, waffle house and mexican restaurant in the same parking lot as hotel

wifi doesn't work at all

was a laundry fire, and it was stressful for our dog, as well as us, and we felt the handling of

they had laundry facilities on site which was perfect for our family

would have liked to have laundry facilities on the property

clean and beautiful. great staff- especially michelle.. great breakfast.

the location was phenomenal from pensacola beach and breakfast was awesome

the location, guest laundry and pool.

room was clean & well stocked, nice pool, on site laundry, & great

there is a self-serviced laundry mat

was very nice, clean; parking was easy, neighborhood was nice and quiet but convenient to restaurants (walking

it was so cold and the kids couldn t even tolerate it

washer and dryer did not work, lied to my wife about it getting fixed, had to take clothes to laundry

nice explaining everything from the times for breakfast in the morning to how to access the wifi and where to

location and breakfast

the view of the parking lot

then was told i would have to wait another 30 min with my kids

i ended up going to the laundry room and an employee was doing towels and he gave me them

had laundry facility

definitely needs a little more updating, better laundry room

a full hotel, parking was somewhat inconvenient

outside of hotel needs refurbished--painted etc, especially in the outside areas leading to the parking lot

i wish the fitness center had a chin-up stand.

the pool was very enjoyable, except for hot concrete

it had a pool with a firepit and lounge area where we were able to sit and watch our kids swim

parking not that close.

oh and i almost forgot the cookies and popcorn was delicious lol my kids loved that

bathroom and kitchen were clean, plenty of outlets

breakfast, no coffee available downstairs on weekends

the pool was small. a hot tub would be nice.

breakfast was excellent, most staff were exceptional, it was clean and in a great location

nice property and accommodation, great staff. breakfast very nice.

very welcoming, staff available for problem solving, pool was at a perfect temperature.

location. clean. quiet. breakfast. parking. front and back views.

pool, beds, and staff

had to shower with tiny bar of hand soap

the hotel room was nice. the house keeping and bar staff were very nice and friendly.

the wifi wasn't

didn't have wifi info in room or on key jacket

the laundry machines were okay, was able to get some laundry done

dedicated laundry room , just dryer lint and people doing laundry in a breezeway second floor

the motel didn't have a guest laundry.

the laundry room was hilarious

the security man that walks around the property at night is rude to kids that was in the pool.

laundry room was clean- again because it is a new hotel

great parking, good service

spacious room plenty of parking grab and go breakfast nice staff

the room was advertised as a kitchenette which is what we look for when traveling

location is pet friendly, but other people's pet hair was all over the place when we first got to the room

tried to use laundry facilities and put money in and 2 dryers just took our money

didn t like the temperature of the laundry room and i didn t like that they had dirty dishes left behind

room had roaches, also noticed them in the laundry

no fire alarm, no breakfast, no laundry available

more than right breakfast and commodities like laundry room and swimming pool

was very friendly, and told us about surrounding locations restaurant and walmart and laundry room on

this really helped with the long trip and so much laundry

the onsite laundry was better than most coin-ops

there were a few young men hanging on the stairs and laundry

enough wash clothes, three people and two wash clothes, no dirty laundry bag available in the room, nothing to

the only dryer on the premise did not work. had to go a laundry mat to dry my clothes.

excellent service, mariah helped us thru a laundry crisis, she was very nice

parking lot had dumpsters and rolls of carpet setting out front

really nothing but the side door to the parking lot was difficult to get back in so me and my husband had to

comfortable bed, great breakfast and friendly staff.

service , had to ask for towels and then wait til 5pm to get them because they weren't done with laundry and

no laundry room.

stained they need to get them some power packs from ecolab i'm really do some washing of their laundry

it was dirty and the breakfast was not good enough. there was not a laundry.

no laundry in bldg

in the hallway to room were worn and dirty, probably because the laundry room was next to our room

arenunder a huge renovations and construction on the entire property no breakfast no laundry facility no notice

the laundry facility was basically not operational

great location, amazing breakfast, great staff, and the remodel of the rooms was really nice.

staff was very rude at check-in. the shower needs to be redone. parking lot didn't feel safe.

didn't have breakfast some days always out of towels ice machine broken laundry machines broken fryer down no

there are zero signs indicating where the laundry facilities were

last thing, guest laundry was disgusting

you had to log in to wifi every time you went online. the atm did not have any money in it.

staff offered a king room which would put our kids on the pull out bed

bed, shower and the posibility of make your laundry.

breakfast offered

wifi for the first to nights, not cots according to manager and when i say very sketchy place

they need more parking available, if you have olan to go out and return late night you might not be able to

to the covid, there was no breakfast options available

breakfast could be better

the hotel provides a free shuttle which is very handy

breakfast was great. staff was fantastic!

on duty, when the manager did get there she assured me i would be moved to another facility by shuttle and stay

ev charging stations was a bonus. not overly strict about checkout time.

very nice older lady that served us coffee and breakfast was more like a friend and we really appreciate her

everything! breakfast ad well

the breakfast was the bomb, kitchen staff was very nice

the breakfast is amazing the staff are sectional

breakfast was great as well

location to the airport. laundry facility. home baked cookies in the lobby. good bath supplies.

the pillows, the pool and spa area...

wifi didn't work good

didn t like the fact that there was a pet there

a breakfast bar included with the room charge!

the guest laundry was clean and nice and easy to

coin operated laundry onsite for guests was very

located hotel with very good facilities inc bar and games area rooms very comfortable it had a laundry which

the doors were to the laundry, maintenance,, not quite sure but staff doors for service

laundry room needs to be updated

the laundry is closed and also the continental breakfast was just a bag with a muffin water and granola

the laundry room was out of order for few days. the hotel did not fix it quick.

booked with courtyard because they had a restaurant and bar and pool none of which were open was very disappointed

pool and hours of operation

indoor pool and gym were next to each other with a floor to ceiling window to look into the pool area

the laundry facilities were costly

easy access to pool and parking

very nice room nice breakfast buffet

the wifi could have been a bit better.

i had a hard time connecting to the wifi.

we loved the little gym and laundry room

the kitchen was great, i like that it provided pans and plates.

it was a great size for me and my kids .

location, easy parking, awesome staff and really good breakfast

plus bad kids running wild outside and in the hotel, yelling, screaming, running up and down the stairs

good breakfast, clean room, nice pool, housekeeping came by every day

the pool was closed, along with the gym and they switched breakfast to a grab and go bag

good breakfast, clean room, nice pool, housekeeping came by every day

parking lot was a little dim an didn't seem secure

for wifi

staff were really friendly and kind, the grab and go breakfast was convenient, and there is a laundry room

they dont have a designated person for each task, such as house keeping, front desk, laundry, kitchen etc

receptionist was friendly. ability to do laundry

in laundry was very courteous and explained to me about the check in policy

the room was very clean, smelled sanitized, fresh and clean laundry smell

the beds were comfy, they have onsite guest laundry facilities

is easy, onsite laundry is convenient, rooms are recently refurbished and do not smell

laundry facilities only had 2 washers and 2 dryers, but only 1 washer worked and both dryers were

to laundry

they have laundry facility with detergent location is great staff is nice

breakfast was poor and cheap. laundry was not done well.

close to food options and store s laundry mat

laundry room door was open and visible behind the check in/front desk

breakfast was awesome

be nice if the pool was heated.

laundry also not functioning, no machines working

the laundry room was all coin operated, but they did not have a change machine and

laundry

i liked that it had a laundry facility on-site

the laundry facilities and staff were great.

lady at desk in the evening lied to us we asked if they had laundry detergent she said no later on i went to

pet friendly. clean nice staff. pool laundry gym.

left tampa for hurricane milton monday night, booked another hotel which didnt tell us they had a pet limit when

parking is around the entire building and it could be right in front of your room, short walk.

. kid friendly clean pool conviently located to downtown

couldn t get no change from staff to wash clothes in their laundry mat when i checked in the room there was

nothing the tv channels and wifi

booked no smoking but got a smoking room

our blankets had holes in them from smoking but we stayed in a non smoking room

smoking room

dryers do not work in the laundry room

no pans for kitchen

the breakfast was outstanding

love the location, the privacy the parking

pet friendly place that is actually friendly with your pet

suzette in the laundry

no laundry bag

even the on-site laundry was clean

we also enjoyed the pool and the workout room

the wifi had issues and was not functional 80% of our stay

happy we got some laundry done

kitchen was fully stocked with dishes, coffee cups and utensils (which came in handy for my

pool attendant was rude and unprofessional.

running all throughout the night, some of the breakfast, more parking spaces, && other than that it was great

was good and the staff helping out in the kitchen were awesome especially shelita , she had excellent customer

had to wash our own towels because the lady doing laundry was always late

ir was clean and there were laundry facilities.

swimming pool had green water no refrigerator or microwave in the rooms no table or chairs in the laundry room

dirty, laundry machines broken,i even had to go up front to get my own towels

also make sure ice machines are working and some lights on laundry mat

we used the laundry facility and it was gross, there was no change machine

desk staff, when asked where laundry room was

breakfast was great with a good variety of choices.

spa didn t work whole time we were there

parking can be an issue if the hotel is full. not for anybody who checks in before 6:00 pm.

liked that the laundry was free, the pool was very clean, and the room was very clean as well

nice gym & laundry facilities

treadmill was great and very nice laundry facilities and free coffee all day/night

free washer and dryers and very clean gym and laundry area

room was very big cozy and loved that they offer free laundry use as well as a loan area

laundry don't dry my clothes

nice variety of breakfast available; super clean room and comfy mattress.

breakfast was better than best western. less restrictions and better offer

no continental breakfast. grab and go microwave breakfast sandwiches, muffins, coffee and juice.

wifi was easy to access and a good stay

breakfast and that it has a laundry room

we used the laundry facilities and they were fast, clean and easy to use

location laundry and pool

price was competitive and breakfast is included which is a big bonus

pool wasn t clean

blankets were stained with what looked like paint, but no dirty laundry

my family was comfortable with was the lady and guy that works the front desk and ms peanuts the laundry woman

room was not clean. dirty laundry from previous guest in bathroom. no towels and roaches

s was a laundry lady that was working that helped me out with extra towels when the room we had didn t

the tub was needing a good cleaning and the laundry didn't work so said the

they had a laundry center which was perfect for beachwear!

thing i didn't like bout it was having to go to a store to get change to was h close in the laundry mat they

was a basic place with a nice pool and separate bathroom area not just separate toilet and shower

nice pool area

loved the size of the room an bathroom,an the pool.

house keeping staff and laundry staff should be totally replaced

garbage in parking lot

clean because i was there with my 3 year old for 2 nights not only that we did not receive room service/housekeeping

room was dirty, bathtub was dirty and plugged, smelled musty, towels had stains, never got wifi, it was in a

no phone to call room service

no hidden fees for my pet and best friend

prostitutes roaming parking lot

a refund immediately due to roaches, leaking ceilings, missing ceiling tiles, and drug use in the parking lot,

recommend this place anybody come to pensacola florida great place great breakfast and great

the swimming pool

laundry room had garbage about and did see a

no coffee pot on room no laundry bag

the laundry facility had three washers and four dryers all fairly priced

laundry available, good parking, close to what i needed

pets stay free and they give them a treat

the front desk was extremely nice, friendly and helpful, laundry room was helpful

and no laundry available

spent $20+ on laundry; clothes stayed dirty

was loud and uncomfortable, at least 2 or 3 times in week there were loud guests in parking lot until late at

you could bring your pet.

we also took advantage if the laundry facilities and found everything top notch

there was laundry room on each floor and the picture on website made it seem like the hotel was right on the

ice machine was broken on our floor, the common spaces were dirty and staff were folding laundry in the dining

i loved that there was laundry facilities

complementary breakfast,laundry,late pool hours,friendly staff

breakfast needs to be full breakfast not a continental breakfast.

i didn't actually eat breakfast, but was impressed with the in-room coffee

children that are picky eaters but they have such a variety that it was easy to accommodate my kids so many

children that are picky eaters but they have such a variety that it was easy to accommodate my kids so many

updated clean rooms with kitchen.

laundry room availability

told they wouldn't have any clean towels until after housekeeping arrived at 9 am and started the laundry & then

eggs and all of the breakfast food was great and the worker was very helpful

the room was very clean. look the breakfast

they could definitely use more parking

laundry room on the floor

had laundry facilities on each floor

breakfast was awesome, they were very accommodating

pool was freezing

just renovated very nice everything was great, bed, breakfast and indoor heated pool.

the pillows were not comfortable and really flat, the sheets had stains and the laundry room door entry went

i do believe that if an amenity is offered such as laundry and only coins can be used the hotel should stay

have my room cleaned bc they knocked as i was getting dressed and they never returned asked for laundry bags no

did not have quarters for the laundry

the amount of black mold on ceiling in laundry room was horrible

veggie breakfast. no meat offered. laundry facilities on 3rd floor

the elevator was kinda scary and the main stairs didn t go up to the floor with the laundry

pool on the property and guest laundry facility

a little steep but the staff is amazing, the facility is clean, the room is comfortable and it is pet friendly

wifi didn t work unless you were on the the bottom floor

we did our laundry which was much needed on a cross country road trip

our king room was fantastic. comfy bed and spotlessly clean. guest laundry was a godsend.

great location and parking, convenient to i-10

window had no blackout curtain so light from the parking lot made the room very light throughout the night

parking lot was very well lit and i felt safe compared to other parts

advertise laundry on site

didn't like the breakfast choices and that there was no laundry room

hair in bathroom,coffee is finished at 7 am,workers forgot make more. no laundry

there was no laundry facility

no laundry facility on site

laundry facilities, indoor pool

no available coins for the laundry

liked having laundry on property

2nd day i did laundry but 1 machine is not working after putting money so i went to the front desk to address

laundry room available. breakfast was good.

i think they should have a chair or two in the laundry room.

the woman who works the breakfast area is so kind as is all the staff

clerk was very helpful, room was very clean, breakfast was very good,

$100 charge for a pet friendly hotel!!!! should be a disclaimer upfront.

we liked having the kitchenette for food storage

laundry not working

staff is pleasant pool view

people smoking crack outside of my room

terrible smell of cigarettes in non smoking room dirty floors

cable, no working wifi, no phone in room, no alarm clock

to elevator, laundry room, absolutely filthy, smelt like garbage

lamp on left side of bed didn't work, ironing board no iron, leaky tub, 1 tiny trash can, no laundry bag,

were right next to the utility/laundry room and around 7:30/8 we were woke up every morning by the staff being

zero roaches , zero smell , no noise out side my room , restaurant close by , laundry in building and a nice

rug dirty. room alway damp due to sharing a wall with hotel laundry.

alot of noise from those going in and out the door to the ice machine and laundry and pool area

the pool was not very well kept up. the laundry cost $3.50 per load.

linens were clean but had that hotel laundry soap smell. all good otherwise.

very roomy, clean. lady at front desk went way above and beyond to help me with our laundry.

kitchenette sits right under the smoke alarm and just using the toaster for poptarts set it off

hit my friends car with moveable laundry tub no damage was done she just wasn t paying attention

the guest laundry is convenient and clean

advertised a laundry but only had one washer and dryer

website says free laundry, was not

close to everything customer laundry

laundry workers loitering outside smoking with my disabled son having to go through it

the swimming pool close proximity to useful shops clean guest laundry

the pool was open and very clean as was the laundry room

the next day the chargers were gone and my old laundry

a kitchenette would be nice

it was very clean and the staff was friendly. i liked that it had a laundry room.

full trash, no change machine in laundry room, no room cleaning.

they need a quarter machine in the laundry room but the laundry price was fair

need more parking

the pool and place was clean. i enjoyed we had parking

parking at my door.

paid online a week in advanced for a 1 bed, non smoking room

there is a decent barbecue place in the middle of the parking lot.

not much. restraunt advertised was closed with. it heads up. wifi didn t work the entire stay.

staff was friendly. ample parking.

the pool was fun and had nice waterfalls

great hot breakfast that is continuously replenished diligently by the staff through out the breakfast hour

it was remote. spacious parking.

we always pay in advance and for our pet

even the swimming pool was inviting and

better selections of breakfast foods

the gym which is one of the reasons i booked the treadmill, was no longer working

there were lots of items to choose from for breakfast

large room, great breakfast

parking could be better and the hotel is dark for visually impaired people