guests seem to hog the hot tub (trivial) the laundry room is on the second floor at the very end of a very long

the view - but i had been charged for this. there was a laundry .

the view was awesome of the beach and hot pool was best part about staying at the hotel.

the bartender at the tiki bar outside was exceptional

location was in a very crowded area- very hard to find parking spots when going out for the evening

the restaurant wasn't open and we couldn't use the laundry as it was undergoing renovation

there s also a fitness center and laundry room

also that breakfast was provided and that they provided laundry soap

could have dropped towels by the room instead of guest having to go down to laundry to get

the guest laundry facility was not available for use.

cockroaches found in laundry back upon returning

i would suggest they upgrade the laundry facility since it is used as a selling point for guests on the

laundry room needed repairs.

we had some hiccups and he gave us free breakfast and free drinks while we were there

river, fire pits, hot tubs, hammocks, bar and restaurant

there is a huge hotel laundry container, and i had to literally dive with the whole my body into it to reach

they never had laundry soap for their facilities for the entire stay and the parking was horrible

to the lobby to ask for towels and things for our room because they never brought them to us -laundry machines

there is a huge laundry container, and i had to literally dive with the whole my body into it to reach the

laundry room dirty

laundry room facility s inadequate

housekeeping always said they were in the laundry

it is pet friendly as well as people friendly.

love the beach and the golf cart ride services

we loved everything - there was nothing we did not like maybe add a bar at the hotel

standing water in laundry room in front of ice maker x 2 days.

laundry facilities on site

location, good facilities, guest laundry

about 100 steps from the beach the breakfast was ok and has guest laundry

location, bed was great not hard as rock, ac worked wonderful, breakfast was great, loved having laundry area

was a laundry fire, and it was stressful for our dog, as well as us, and we felt the handling of

they had laundry facilities on site which was perfect for our family

would have liked to have laundry facilities on the property

huge room, mini living room, kitchenette, clean, new, pet friendly!!

back door going out too the pool and back parking area slams shut too often making a loud noise

laundry room needs two

wifi didn t work, tv didn t work, the bathtub was black with dirt, the toilet paper was not

very quaint small pool was clean rooms were clean

parking for the premium king is a bit tight, and next to the pool

there is a grill, pool, vending machine, and is centrally located

there is a self-serviced laundry mat

the location, guest laundry and pool.

room was clean & well stocked, nice pool, on site laundry, & great

open pool

used the gym equipment while our swimsuits & towels tumbled in the guest dryer

front desk service bad, not explain well no laundry service cafe service way too long

no washer/dryer in room or available on site to do your own laundry

no laundry facilities

no laundry facilities

there were laundry bins full of dirty towels and linens in the parking garage that i would have preferred not

no laundry facilities was inconvenient.

there was no laundry room

it was a big disappointment to find there were no on-site guest laundry facilities

we loved it all- except we wished there was a laundry room inside the hotel

no laundry onsite

washer and dryer did not work, lied to my wife about it getting fixed, had to take clothes to laundry

nice explaining everything from the times for breakfast in the morning to how to access the wifi and where to

location and breakfast

the view of the parking lot

then was told i would have to wait another 30 min with my kids

i ended up going to the laundry room and an employee was doing towels and he gave me them

had laundry facility

definitely needs a little more updating, better laundry room

a full hotel, parking was somewhat inconvenient

outside of hotel needs refurbished--painted etc, especially in the outside areas leading to the parking lot

had to shower with tiny bar of hand soap

that the bar was closed & that the pool wasn t available after 7.

not enough parking

surrounding with bar and restaurant easy crossing to the pensacola beach

very welcoming, staff available for problem solving, pool was at a perfect temperature.

breakfast was excellent, most staff were exceptional, it was clean and in a great location

nice property and accommodation, great staff. breakfast very nice.

room was huge, the kitchen was equipped with everything you could possible need

excellent full hot breakfast

the kitchen is well stocked, the bed is comfortable, the towels are decent, housekeeping is thorough

parking

came off the street that was not staying at hotel and would use pool and pool restrooms

parking is a little far but the whole staff was awesome so it made up for the walk from parking lot

we also enjoyed the breakfast before we left

poor wifi in my room

the wifi wasn't

didn't have wifi info in room or on key jacket

the laundry machines were okay, was able to get some laundry done

dedicated laundry room , just dryer lint and people doing laundry in a breezeway second floor

the motel didn't have a guest laundry.

the laundry room was hilarious

the security man that walks around the property at night is rude to kids that was in the pool.

didn't have breakfast some days always out of towels ice machine broken laundry machines broken fryer down no

there are zero signs indicating where the laundry facilities were

last thing, guest laundry was disgusting

you had to log in to wifi every time you went online. the atm did not have any money in it.

indoor pool big restroom good breakfast

no laundry room.

no laundry in bldg

service , had to ask for towels and then wait til 5pm to get them because they weren't done with laundry and

room was across from laundry room where maids would yell down the hallways

it was dirty and the breakfast was not good enough. there was not a laundry.

in the hallway to room were worn and dirty, probably because the laundry room was next to our room

arenunder a huge renovations and construction on the entire property no breakfast no laundry facility no notice

the laundry facility was basically not operational

responsive employees, size of the room, the pool area, the dining area, the breakfast offerings, courtesy shuttle

i loved the pool and the room and the breakfast.

beds,pool,breakfast, laundry room..

have supply of laundry detergent available for doing 1-2 loads.

the doors were to the laundry, maintenance,, not quite sure but staff doors for service

laundry room needs to be updated

the guest laundry was clean and nice and easy to

the laundry facility had three washers and four dryers all fairly priced

no coffee pot on room no laundry bag

laundry available, good parking, close to what i needed

laundry room had garbage about and did see a

beds could be more comfortable! the wifi didn't work most of the time!

the pool was nice

when i asked for the shuttle to get back to the airport in the morning it was a big deal

location very clean friendly staff and helpful and the breakfast was great

breakfast was excellent , very clean.

the hotel provides a free shuttle which is very handy

pool and grill area was nice rooms were very clean the guys in my family loved the free breakfast

the breakfast was the bomb, kitchen staff was very nice

very nice older lady that served us coffee and breakfast was more like a friend and we really appreciate her

everything! breakfast ad well

the breakfast was the bomb, kitchen staff was very nice

location to the airport. laundry facility. home baked cookies in the lobby. good bath supplies.

wifi setup could much better.

it was all nice and clean. snack and bar counter close for convenience

lack of daily room service

they are also pet friendly

there was laundry room on each floor and the picture on website made it seem like the hotel was right on the

we also took advantage if the laundry facilities and found everything top notch

laundry was broken and i spent 15$ trying to dry the clothes, the staff was so unprofessional and

i was able to purchase detergent and the laundry area was handy

i loved that there was laundry facilities

the laundry facilities were costly

was good , little selection but good- room amazing- parking amazing- snacks available-staff very

breakfast left a lot to be desired, the wifi went out often and i have yet to have the money that was held for

clean, lighted parking

friendly staff, very clean rooms, great pool area, very organized hotel has towel wrack setup when you get out

the laundry is closed and also the continental breakfast was just a bag with a muffin water and granola

the laundry room was out of order for few days. the hotel did not fix it quick.

the pool was under construction

crispy clean and neat rooms, staff was great, pool was clear and clean.

i realize they were kids and excited so i didn't bother the desk but my 4 hours of sleep was

staff were really friendly and kind, the grab and go breakfast was convenient, and there is a laundry room

in laundry was very courteous and explained to me about the check in policy

the room was very clean, smelled sanitized, fresh and clean laundry smell

the kitchen in our room and laundry facilities made our stay more comfortable and convenient

they dont have a designated person for each task, such as house keeping, front desk, laundry, kitchen etc

we loved the little gym and laundry room

pool location, it s in front of the parking and entrance of the hotel, it s too exposed to everyone from

there was no dish soap or dish rag in the kitchen.

bigger parking lot in the front would've been nice

location, easy parking, awesome staff and really good breakfast

laundry room was clean- again because it is a new hotel

location is pet friendly, but other people's pet hair was all over the place when we first got to the room

kitchenette did not have any dishes or utensils, but not sure if you gave to ask for it at the

breakfast was just coffee,packaged muffins, oatmeal packages, granola bars and yogurt.

no breakfast

plenty of parking availability made unloading and loading the car easy

breakfast and the staff

the price was a bit high for the location but the free breakfast and free wifi made up for it

swimming pool was ice cold. we weren't able to enjoy it because of this.

no accommodation for toiletries or room service

close to food options and store s laundry mat

breakfast was poor and cheap. laundry was not done well.

laundry room door was open and visible behind the check in/front desk

the wifi was terrible!!

of the machines were out of order in the gym

more than right breakfast and commodities like laundry room and swimming pool

no fire alarm, no breakfast, no laundry available

laundry room on the third floor was not very well kept but we only had to use it one time before we

descent stay and laundry (bring your own soap though)

room was clean, as was the pool and laundry room

the laundry room was all coin operated, but they did not have a change machine and

we were too close to the laundry room n the smell of fabulous or whatever cleaning products used in the room

trash around property ,laundry room machines didn't work.

the laundry and outdoor staff pretty noisy before 9am carts rolling by several times and employees

laundry also not functioning, no machines working

this really helped with the long trip and so much laundry

especially the room and laundry attendant

laundry facilities were out of service.

enough wash clothes, three people and two wash clothes, no dirty laundry bag available in the room, nothing to

there were a few young men hanging on the stairs and laundry

treadmill was great and very nice laundry facilities and free coffee all day/night

beds,kitchenette,laundry, gym, large parking area

free washer and dryers and very clean gym and laundry area

liked that the laundry was free, the pool was very clean, and the room was very clean as well

nice gym & laundry facilities

leave bad reviews for miserable npcs, but i went tothe front desk to ask for quarters to do my laundry and

swimming pool had green water no refrigerator or microwave in the rooms no table or chairs in the laundry room

ir was clean and there were laundry facilities.

had to wash our own towels because the lady doing laundry was always late

also make sure ice machines are working and some lights on laundry mat

pet friendly. clean nice staff. pool laundry gym.

lady at desk in the evening lied to us we asked if they had laundry detergent she said no later on i went to

pool was very clean and the staff was very attentive to our needs as well as very polite and

wifi didnt even reach our room, extended my stay and the dude at the front desk couldn't do his job

wifi, no tv don t work

happy we got some laundry done

we never received room service

wish they had a full kitchen

breakfast

friendly staff, convenient location, room size and pet friendly.

excellent service, mariah helped us thru a laundry crisis, she was very nice

the only dryer on the premise did not work. had to go a laundry mat to dry my clothes.

coffee maker did not work and the wifi didn t work either

room, breakfast, pool

super clean, pool and jacuzzi open so was the fitness room

we used the laundry facility and it was gross, there was no change machine

desk staff, when asked where laundry room was

hot tub and pool

spa didn t work whole time we were there

i was super tired so i didn't bother calling room service

laundry don't dry my clothes

parking full , no carts when leaving

parking

breakfast was not hot

need more handicap parking spots.

couldn t get no change from staff to wash clothes in their laundry mat when i checked in the room there was

the air conditioning and wifi worked well.

nothing the tv channels and wifi

booked no smoking but got a smoking room

i asked for a non smoking and on the night stand was an ash tray and the room smelled funny and also the

breakfast and that it has a laundry room

location laundry and pool

we used the laundry facilities and they were fast, clean and easy to use

my picky kids actually ate a big breakfast

there were no towels in the cubby at the pool, and we had to ask 3 times for towels to our room before we

dryers do not work in the laundry room

love the location, the privacy the parking

pet friendly, breakfast, close to interstate, spacious room

a complete venue of breakfast choices and really taster!

the kitchen was nice, they had a table in the kitchen

bed, shower and the posibility of make your laundry.

i didn't receive breakfast

booked a king room smoking, upon check-in they informed me they did not have a single room available, and tried

i saw a drug dealer go down the parking lot so i ve put my stuff back in my car and i left

room was clean and parking lot was safe. price was good for room

the pillows were not comfortable and really flat, the sheets had stains and the laundry room door entry went

did not have quarters for the laundry

i do believe that if an amenity is offered such as laundry and only coins can be used the hotel should stay

have my room cleaned bc they knocked as i was getting dressed and they never returned asked for laundry bags no

the amount of black mold on ceiling in laundry room was horrible

had to finish some laundrybon the day of checkout and got a late start

is easy, onsite laundry is convenient, rooms are recently refurbished and do not smell

they have laundry facility with detergent location is great staff is nice

laundry little expensive.... no supplies in kitchen. .can opener. spoons. etc

pool was nice and laundry room was clean

no laundry bag

suzette in the laundry

even the on-site laundry was clean

pool gym location

we also enjoyed the pool and the workout room

and no laundry available

spent $20+ on laundry; clothes stayed dirty

the front desk was extremely nice, friendly and helpful, laundry room was helpful

i also enjoyed the fact that i could play video games for awhile during my stay with the wifi

strange things happen in the parking lot during the night, seems like some sell drugs

advertised a laundry but only had one washer and dryer

close to everything customer laundry

website says free laundry, was not

laundry services available

guest laundry was not working

my family was comfortable with was the lady and guy that works the front desk and ms peanuts the laundry woman

room was not clean. dirty laundry from previous guest in bathroom. no towels and roaches

blankets were stained with what looked like paint, but no dirty laundry

s was a laundry lady that was working that helped me out with extra towels when the room we had didn t

the staff was super sketchy, it s ran down, the entire place smells like dirty laundry, sewage and mildew

the swimming pool close proximity to useful shops clean guest laundry

the next day the chargers were gone and my old laundry

laundry workers loitering outside smoking with my disabled son having to go through it

the pool was open and very clean as was the laundry room

the pool area was very lovely and the breakfast was wonderful too

they had a laundry center which was perfect for beachwear!

thing i didn't like bout it was having to go to a store to get change to was h close in the laundry mat they

location was not bad there were people begging for money in the parking lot, worried my car would be broken in

no mention of pet charge until arrival

noise and people in the parking lot at all hours

house keeping staff and laundry staff should be totally replaced

the parking situation is absurd, and i struggled to carry, the little few bits of things that i needed

booked a king size smoking room when i checked in friday

the parking lot was full of loiterers

the parking lot had a great visibility enough lights were on

pool shower didn't work

a refund immediately due to roaches, leaking ceilings, missing ceiling tiles, and drug use in the parking lot,

smell of marijuana was present in the parking lot

i only have one observation and that is that they can improve the breakfasts since their variety is very limited

clean comfortable rooms at a good price and an they have an outstanding staff, plus a hot breakfast you can't

breakfast needs to be full breakfast not a continental breakfast.

updated clean rooms with kitchen.

very modern and very clean. staff was great and breakfast was delicious and well attended.

(read through) it s overpriced, breakfast was ok but they consistently ran out of things like whole milk

the jacuzzi was broken and the pool was too small for that many rooms

told they wouldn't have any clean towels until after housekeeping arrived at 9 am and started the laundry & then

laundry room availability

breakfast

everything thing was great from room to breakfast !!!

the other is the pool hours

laundry room on the floor

had laundry facilities on each floor

parking was very good

hotel employee at the night desk was helpful and friendly and hotel employee who works the breakfast area is

easy access. clean. breakfast was good.

we did our laundry which was much needed on a cross country road trip

our king room was fantastic. comfy bed and spotlessly clean. guest laundry was a godsend.

clean, nice staff, great breakfast

i didn t understand why the gym was open but due to covid other things were limited

with the hospitality there staff was very nice n helpful but they really need to upgrade the wifi it was horrible

veggie breakfast. no meat offered. laundry facilities on 3rd floor

pool on the property and guest laundry facility

the elevator was kinda scary and the main stairs didn t go up to the floor with the laundry

no breakfast,pool closed to early

the pool should ve been cleaned & serving breakfast

there was no laundry facility

advertise laundry on site

hair in bathroom,coffee is finished at 7 am,workers forgot make more. no laundry

didn't like the breakfast choices and that there was no laundry room

no laundry facility on site

no available coins for the laundry

the faucet not dripping the whole time in the bathroom. was loud. no soap to do laundry.

laundry room available. breakfast was good.

2nd day i did laundry but 1 machine is not working after putting money so i went to the front desk to address

the laundry room was decent ($1

i think they should have a chair or two in the laundry room.

staff was so friendly, the continental breakfast was so good, my boyfriend really enjoyed the oatmeal raisin

i choose hamptons for the gyms and early breakfast

wifi was horrible and didn't work t all on most devices

i knew about the pet deposit but i didn't know about the room deposit

laundry not working

i asked for a non smoking room but i smelled smoke in the room

location, not enough towels for 3 guest, potholes in parking lot, trash etc around the building, house keeper

located around everywhere, staff very professional, good breakfast, beautiful pool.

parking right by the front door since they didn't really have a lobby.

very roomy, clean. lady at front desk went way above and beyond to help me with our laundry.

the pool was not very well kept up. the laundry cost $3.50 per load.

linens were clean but had that hotel laundry soap smell. all good otherwise.

alot of noise from those going in and out the door to the ice machine and laundry and pool area

wifi is worthless

lamp on left side of bed didn't work, ironing board no iron, leaky tub, 1 tiny trash can, no laundry bag,

were right next to the utility/laundry room and around 7:30/8 we were woke up every morning by the staff being

zero roaches , zero smell , no noise out side my room , restaurant close by , laundry in building and a nice

laundry was not working

to elevator, laundry room, absolutely filthy, smelt like garbage

not much. restraunt advertised was closed with. it heads up. wifi didn t work the entire stay.

didn t like the barbecue smoke coming from the restaurant in the middle of parking lot

open a parking lot room and friendly staff

was supposed to have a non-smoking room this is definitely not a non-smoking room i have a reaction to smoke so

parking at my door.

close parking, cleanless of the room and beds, breakfast area and food choices.

the breakfast wasn't great, but okay.

also the parking lot was extremely dark

we always pay in advance and for our pet

i prefer bacon over sausage for my breakfast. everything else was good.

pool was terrible even for just sitting

staff should have been in place at the appropriate time to prepare breakfast on tim for the quest

room was updated, breakfast was nice

everyone was kind and the breakfast was great!

there were lots of items to choose from for breakfast

they need a quarter machine in the laundry room but the laundry price was fair

it was very clean and the staff was friendly. i liked that it had a laundry room.

full trash, no change machine in laundry room, no room cleaning.

pool and gym.

bar was nice