evening meal was delicious, and breakfast was varied and plentiful

spa bath did not work

very good breakfast and the food in the restaurant was superb

facilities are too simple for the price of the hotel, no spa, no gym, small tv

opening times for the spa and the gym are subjected to the opening times of the restaurant

beautiful location along the douro river with excellent parking facilities

restaurant is closed one night in the week, but they served bar food instead which was

knew there wasn t room service so it s not that i didn t like it, but it would be nice to

bar food was poor

parking is a little tight.

staff were very helpful, especially for sorting laundry which was returned within a couple of hours

was fine except evening meal ,restaurant closed and just a few tapas available at the bar

wifi good

was relatively low reflecting the location but the bedroom, the cafe and gym were all very good

restaurant closed at 4pm had to make do with a sandwich from the bar only to find out that the bar closed for

wifi ok

there was a fan, a fridge, wifi and charging points

wifi connection didn't have signal in the room where we stayed so every time we wanted to catch

i couldn't connect to the wifi.

an extremely well stocked bar and a mini bar in the room that, for a surprising change, wasn t a rip off

location, have stayed before, lovely staff, very accommodating, breakfast was lovely, the bar and terrace are

wifi didn t work initially for me, but some friendly ladies at the front desk fixed that

huge room, huge bathroom, excellent breakfast, friendly staff and lovely bar terrace at the

only thing i missed to be the perfect place is a gym to do some export.

great location, very spacious, mini-kitchen, friendly helpful staff

good wifi-connection

found it difficult to operate the kitchen facilities some staff weren t very helpful

sized fridge and kitchen was a nice surprise

the very heart of the city, next to number of bars and sightseeing locations), the breakfast and the absolute

the breakfast was phenomenal and all the staff were truly helpful and pleasant

nice bars and restaurants, just next to the cathedral, rooms are bright and sparkling clean, breakfast and room

and restaurants, just next to the cathedral, rooms are bright and sparkling clean, breakfast and room service

breakfast was expensive so we went to a local bar for tea/coffee and toast

the bar wasn t open but they very kindly us ice.

the concierge gave my kids chocolates when we checked out

the concierge gave my kids chocolates when we checked out

very atmospheric scene, just steps to great bars and restaurants, including piscolabis in the fantastic pasaje

the location! the balcony, and the wifi was good.

the rooms were spacious and comfortable, the kids really enjoyed our stay here

the mini bar had nothing to offer

bar fridge

the water switch unless you are actually in the tub, which is not comfortable when giving bath to kids (we had

wifi worked 15-20 minutes then there was disconection for 5-10 minutes

there is a bar to have a drink, but not late into the evening when arriving back

great breakfast, room service was fast and the food was pretty good

poor wifi connection

the welcome drink and snack at the bar is also very positive

there is free wifi throughout

laundry service, however, my white pullover came back (washed) slightly blue

laundry service was awesome

the bar had a great menu with good breakfast

great location, nice rooms, good wifi

comfy bed, good wifi and good shower

we were there over the ascension day holiday in mid-may, so it was very quiet and we ate in the bar for dinner

place very clean lovely location young bar tender was very helpful had room service the food was lovely didn

we were not encouraged to explore food and bar options.

no bar or evening food but plenty of places outside

also the restaurant, bar out outside cafe was closed

location, cleanliness, good-sized bedrooms, nice gym

wifi in the room for the very expensive price i paid

elegant hotel with modest but working gym facilities

there was a varied and tasty breakfast and the bar was useful for use during the day

bullish welcome but maybe a language barrier

the pool isn t a swimming pool

advertised as rooftop pool. it just about comes to your knees

central. clean. comfortable. excellent breakfast. lovely staff. would definitely stay again.

the pool on the roof is rather shallow as well

the location , design, cleanliness, lighting was immaculate. very good fitness suite.

staff ere brilliant including the guy behind the bar who was quite a character

the kind woman on duty friday afternoon helped with wifi big help

staff very helpful. very pet friendly. good parking facilities. good central location.

noise as i was on the first floor and i could hear the restaurants at night lack of room

great wifi and pet friendly

would be good to have access to an iron and ironing board rather than to have to use the laundry service

proofing, helpfull staff even in other languages, excelent food quality at the resturant and good laundry service

i had booked 2 rooms for 2 adults and 3 kids previously and they only had rooms down for two adults

wifi kept cutting out

a kettle in the room would have been nice, and the gym was basic, but ok.

surely they should have got intouch with the kids teachers who were looking after the kids

wifi was weak, room ventilation took a smoke from other rooms to us.

the bar is lovely for a drink or good light meals too

fault at all) we couldn t get any food until after 830 after travelling all day- there was no room service

room with kids was great, breakfast was fantastic and nice terrace front and back

a private party and there are no others in the vicinity of the hotel so it was tapas in a little bar for dinner

just that its pet friendly. for 25 euros a stay........

onsite ev charger was great and the hotel was clean and well

the free wifi didn't work

very pet friendly

room and spa closed due to covid

perfect if you re coming from a long trip and just need a good bed to rest perfect for pets & kids

especialy for the gym we booked this hotel

perfect if you’re coming from a long trip and just need a good bed to rest perfect for pets & kids

-pity that the room service is not availlable already from friday on, especially because almost nothing

location was very good for us, the pool is beautiful, shame the weather wasn t too warm for us to enjoy it

no wifi connection without putting passport details in

the pool area. nice relaxed bar too.

the fact that the gym isn't open from monday to sunday

snack bar open late

it was easy to drive to, there ample free covered parking

just off the motorway, an oasis of extensive grounds (with free access of the pool for guests, playgrounds for

is an extra charge of about 5eu to use the pool and sporting area which is a bit unusual given the hotels name

there is a nice pool attached to the hotel but it's 5 euro each to use, hotel guests should be given discount

secure parking. dogs allowed in bar - fantastic!

beds are comfortable and wifi works well.

worst wifi ever

great location just off the highway. bar and snacks great quality and well priced.

bar prices good and reception staff on arrival very pleasant and

where you can eat other than outside with pets, shame as bar is nice and you would certainly spend more money

car parking brilliant with choice of underground parking at no extra cost

eating in bar not restaurant

good to have the pool open and a good size.

bedrooms exceptionally clean. underground parking very good and secure. room service good.

30 and the room service alternative options are not available between 16-20