breakfast was delicious. a varity of food was offered. friendly staff.

for the price, the breakfast buffet is ok and the room service food is very expensive for what you get

the gym could be bigger and a pool would we be ideal

brand new. great location. shuttle to the airport included. great breakfast

they do have an expensive outdoor bar which is probably usually nice but it was super windy

there is wifi, although at times a bit slow

good secure parking and clean room

we came by car, so we appreciated the parking lot

love the laundry service

king suite beside the kitchen

don't get the king suite as it directly beside the kitchen which you can hear until they close

the facilities are ok, there's a nice garden and easy access self-parking.

lock the parking gate ate night

parking place its good

great garden with pool and very friendly staff.

book a spa treatment and eat by the pool

spa wasn t open and the door to the garden area wasn t secure.

we loved that the facility had onsite parking

the parking, the pool, the wifi

2) there was a party in the first floor (or perhaps the bar was still open) until 2am with high noise and people

to the city center, good restaurant, beautiful inner court with garden and swimming pool, free on site parking

lots of space in the room, beautiful pool and great location.

the facilities are good, especially the pool and play area for the kids

nice rooms, easy parking, good restaurant and excellent pool.

i did laundry and i felt that someone was taking care of me, i am in a long trip and moved a lot from

may be able to get breakfast if you request ahead or if they are busier

a problem with the payment so i went to bed and we sorted it out in the morning, there is a light breakfast and

hotel provided a very nice breakfast

we had a simple breakfast with fruit, hotcakes, and coffee

high price for laundry 3 kilos for 60$dls ?? most expansive expense in my whole trip!!

prices for laundry were ridiculously high, like, for

pool was cold, kids were frustrated.

and when i asked for a late check out

wifi was not strong and didn't work in my room

close to the hotel is also a laundry

near the pyramid and near a lot of local bars and restaurants. super nice garden. parking easy.

only thing was that i couldn t get food there after breakfast, but it s not on offer so, i don t blame

very small breakfast but ok

conmfortable and good wifi big parking place

spacious and very clean rooms, indoor parking for our motorcycles, super friendly staff, and rooftop terrace

is good, very close to the pyramids, secure parking right in the courtyard

secure parking and walking to tons of restaurants

tv reception not great, wifi kind of slow

- helpful staff who helped us find bus connections and left us food in the fridge in their kitchen - working

super secure parking, you can see the pyramids from upstairs or just open the gate

super location, cosy bed, very quiet, very friendly, safe parking lot, 100 % revommended

parking inside the property with enough space to maneuver

hot shower with water pressure and good wifi

secure parking and a small internal garden area

good parking

lot of parking

lots of mosquitos. weak wifi

all the staff are nice and polite, 24hr check-in and fast wifi

great kitchen- enjoyed the breakfast and lunch. hosts are very friendly and accommodating

there is free parking within the property as well on a first-come-first-served basis

the rooftop is lovely, the staff were friendly and helpful, and there s parking available

lovely breakfast and good wifi

wifi, good location, friendly people - they even let us do our laundry free of charge

the shower was not very hot. would have loved access to a jacuzzi or pool.

location, friendliness of family, free secure parking, comfort of room. family run business.

20 mins to gate 5. safe parking. huge bed. breakfast. safe parking. absolutely good.

accommodation, perfect service, excellent breakfast, good for price, close to pyramids-6km

the gym is very small but has the essentials.

room service - dirt dishes on the hall

the night outside it s so dark but once you re in you can feel safe because they also have a parking spot

breakfast, tv, parking, spacious hallways and room, kind staff, dog friendly and clean.

breakfast was very good

breakfast, tv, parking, spacious hallways and room, kind staff, dog friendly and clean.

i would like room service available during late nigth

breakfast is very poor, coffee was most likely a water. not tipical for mexico.

also the gym is ok for this kind of hotels

modern, restaurant (although expensive), underground parking, elevator

the staff at the parking lot and the restaurant.

the staff was very nice and room service was great.

need free weights in the gym!

decent internet, close to taquerias open late and farmacia, pretty furnishings, good price, good laundry

the booking platform showed the reservation had breakfast included but the hotel did not receive that requirement

breakfast not available on monday

breakfast was excellent, the staff was exceptional, the room and overall hotel was beautiful

is only one staff member in the hotel no bellboy no one to help there is no room service and restaurant closes

friendly service, the delicious meals at the restaurant, the great rooms and gym/pool

the food is probably the worse i have tried in a long time, i had one time room service and couldn t eat it

because it was being cleaned it s wasn t, it was room 607, then once in the room with the kids ready for

the gym it is small need more equipment

parking is shared between a plaza and hotel and its open to public.

the location was great and breakfast was very nice

asked for a breakfast to take out to be ready at 6 am, as we had to leave early, and we accepted a sandwich

breakfast was good but could have more variety of food options specially breads.

it is located in a very nice place near restaurants the staff is really nice and helpful anthe breakfast is

the breakfast was very good and had variety

the pool was freezing - unusable

was not working just ventilation and you can not open the windows pool was not clean internet is slow because

breakfast staff was extra cordial

one staff member was rude when it came to giving pool towels. everyone els was great!

also, the breakfast is more expensive than shown on the booking

there s no elevator from parking to the rooms

a strange feature is that the elevator doesn t go to the parking garage below

parking lot

hotel with stylish rooms and confortable beds, good shower as well, great breakfast selection, parking available

in the pool was cold, my daughter couldn t enjoy it as planned

very clean, free parking, exceptional breakfast (dine in or room service)

great place, love breakfast!! the best...

no pool and no 24hrs room service

the parking lot was a little tight but other than that everything was good.

there is no room service (no food except for the breakfast in the restaurant downstairs) the bathroom smelled

to the bar only to find there was no beer for sale

excellent location and includes parking

water offered at the front desk, doorman took care of luggage and showed us to our room, included breakfast was

everything is fine. even the parking was fine.

the two extra days that we added included breakfast

the parking lot too small and it was very difficult enter and get out of there

is not in front of the clock tower and the parking space is

it was very comfortable, with good wifi

) breakfast was usually good, although occasionally we arrived when most food had been taken and some

good breakfast and wi-fi

there is also a popular restaurant in the hotel itself, especially for breakfast

on site parking was a huge plus

enjoyed the breakfast, lots of choices, attentive wait staff

wifi, basically useless

location, free parking under the hotel and the staff are all excellent

parking was a little tight

the parking lot terrible

on the streets blocking traffic for them to finally open the gate to enter their very reduced parking area in

there is a lift and parking spaces for whoever has

is isolated, literally in the parking lot of a big shopping mall

gym although very small,swimming pool looks good.

comments that if you want to go to the hotel by taxi, the taxi has to pay to enter the mall s parking lot,

i would've like for the bar to have closed a bit later than what the current close time is.

the parking lot they broke into my car, they stole my lights and side rearview mirrors

only reason i'm not giving this hotel a 10/10 is the wifi in our third floor room was spotty

bathroom was very incovenient, very poor wifi

breakfast was not included, but it was possible to order room service from the serranillo restaurant or go

the wifi network, which i found to be weak.

wifi needs little boost! it was ok, but not stable.