riding elevators with cleaning people with their big loads of laundry

the gym and laundry were a great value

front desk was out of laundry soap. if i have to name something

the pool

starbucks and bar immediately to your right

the laundry room & vending machines

needs to be a work center a workout room and it only has an outdoor pool and malfunctioning dirty laundry

washers and dryers weren't working and she went above and beyond to assist us in getting our laundry done since

vending and laundry was not available and very dirty

pool was very nice

laundry service..

i was always asking them for things: roll out beds, laundry detergent, extra days etc

room was across from laundry so it was very noisy

asked for a room near the laundry i got a room right across from it the machines are only $1 each the beds are

smal refrigarator lots of cable movie channels great free breakfest laundry is

a guy in the laundry room in his underwear touching himself as people go by coming off the elevator hangs out

laundry room was down, no extra pillows, light bulbs didn't work in room, door handle had to be

the pool and hot tub were open. laundry was available.

laundry out of service

hotel was very nice and clean,the breakfast was wonderful,the breakfast area was very clean and organized and

i get there and find out there is no hot tub, the laundry facilities are down and not operating, and the sauna

that the laundry room closes should be open 24/7 !

one of the dryers at the guest laundry not performing well

laundry

free wifi and several other amenities (hair dryer, room safe, gym, laundry, etc)

arianna at front desk and laundry staff very helpful and friendly

bar opening times were poor, i arrived after 10 pm and wanted somewhere to relax after the long

can t think of one thing other than the homeless people that hung out in a nearby parking lot.

has a big parking lot

the parking lot can be a little bit of a walk when its 100 degrees outside.

breakfast in the morning had little variety

was very clean, the staff was friendly and vert helpful, the breakfast was perfect and can give no complaints

breakfast is wonderful

they made arrangements for us to use another hotel s pool while their pool was closed

clean, quiet, and good breakfast.

cold breakfast. dirty laundry left in front of my room.

breakfast got cleared away by 9am on our last day which for holiday makers is too early

there were no potatoes or biscuits offered for breakfast

new property. gym and breakfast were decent

breakfast was good

people mind their own business and the laundry room.

it did not have a pool or jacuzzi. the front desk did not have change for laundry machines.

the front desk found two light fleece blankets in the laundry room

in house laundry room

there's a laundry facility, a gym, and the breakfast is stuff other than just cereal and waffles

friendly and helpful staff, comfortable, easy access to every day laundry trash ect

they try to nickel and dime everything at this property, including laundry, which is really a dollar more

angle or it doesn't work) -covid19 limits access to certain facilities (ie 2 people cannot be in laundry and we

early morning breakfast should have longer hours. fan in bathroom effective but loud

breakfast was convenienty located

people taking cloths from laundry

property was somewhat dirty, especially the laundry/vending/ice machine room

was no vending machines, you had to have them unlock the laundry room and for a place to say no pets is a joke

in the bed spread, sheets, table, burn marks on most surfaces, guest laundry closed, no trash can in room until

she was high the whole time and crying and the guy said his name was jose for the night laundry

free guest laundry is commendable

laundry, pool and beautiful outside public areas

laundry detergent could be provided in room

room was just the right size for 2 for a week stay loved the free laundry

laundry is onsite too, and a pool/hot tub

girl checking me in that reimbursed me out of her own pocket for the broken laundry detergent vending machine

would have liked to have had a coffee pot in my room and the laundry room was closed for repairs

laundry facilities down for several weeks, over a month!

the laundry room has been out of order for a long time

laundry still broke and trouble with their system communicating with booking.com!

jim was very helpful with the laundry app and getting the machines working for me

one checks on the pool at all

temps were perfect in the room, very clean, pool was relaxing location was great

they let teenagers play aggressive football throwing in the pool, so my 5 year old couldn't swim

bfast was good. kids loved the different options. front desk was helpful as well

staff and the free laundry facility 24 hours a day

i also loved the free laundry facilities

free laundry

laundry room on-site and was free to use

loved the gas station being adjacent to the parking

lady at the bar delivered the most excellent customer service

parking lot was very well lit

the ev charger.

we wish there was daily housekeeping, and extended bar hours

kids als complained

no dirty laundry bag, shower head is dirty, i think you guys may have contaminated water

no laundry service

no laundry facilities for extended stay.

they advertise room service, laundry services, a pool, and vending machines however i was never provided with

hot tub, gym, and outdoor fire place.

i really appreciated the convenience of the self-service laundry and the ample parking available on site

we both enjoyed the pool, the hot tub and found that a convenient time to do laundry nearby

we loved the fully stocked kitchen

the breakfast was just ok. lots of variety but not any flavor.

a good breakfast

i was on the 5th floor and it sounded like i was next to the laundry or furnace room

every piece of gym equipment needs some work must not be used often

cute coffee bar with mini fridge and steamer for clothes was a great bonus

the chef will not allow staff to give real silverware for room service

restaurant and bar were great

swept; people had loud barking dogs throughout the night; only one washer was working; the guest laundry room

the laundry room was down to only 1 working washer and 1 working dryer.

the one bedroom suite is like having a small apartment and it s great to have a kitchen to prepare small

light popped out in the pool and made a sound like it was going to shock someone

it had a lot of kitchen accessories which was useful

the wifi was quick and kept up with my conferences for school

the pool area was out of towels but the front desk person got us towels while we were enjoying the hot

day staff was very rude, the internet was horrible with and without their wifi, there is an age restriction

the bar was mediocre at best with its beverage selection (we were in town for a wedding & the bridal

what's worse is that i was woken up the next morning by room service trying to get into the room at 9:00am

there was nowhere to sit while using the laundry facilities, the only part of the hotel that looked nice was

some dude tried fighting me in the laundry room taking about gang stuff

overall layout of public spaces (eating area, lobby, laundry).

nice staff no laundry available

only one laundry room with two washers and two dryers

washing machine was out of order during our stay so we had to go to a laundry mat

laundry was available and exercise room available also

the places i needed to be that was good the staff was great location great had a hot tub pool laundry and was

tried to charge is $3 for a genwric laundry ppd

and not useful laundry facilities (only one washer and dryer / not way to use it as the pay method was only

to the front to get coins and then go back up to the 3rd floor to wash your clothes and the laundry room was

need to empty trash daily. i get saving on laundry, but garbage needs to be daily.

laundry room was also close to our room

how far away the laundry was

the laundry room was useful and cost $2 for a wash and $2 to dry

laundry room was not very clean but didnt change my rating of hotel at all

only thing that would ve been nice to have was guest laundry facilities

location, they have a laundry room, we enjoy the free hot breakfast and free hot food and cold beverages in the

facilities: guest laundry, swimming pool with jacuzzi

breakfast dinner drinks popcorn and pool

nice pool area and laundry facility

the laundry facility was closed and this place is brand new

very clean. easy parking. great staff.

staff was amazing, room and bed comfy, pool and area were great, food was good and we loved the bar and pool

didn t like the parking as the cars are in an area where they can t be seen and it s not well lit

appreciated our room being on same floor as laundry room

have used laundry, which is a commercial size, but the performance was not that great

the swimming pool and access to the laundry

was very rude and judgemental which made it very hard to stay when i really wanted to also laundry machines were

of clothing that were in our bathroom that misteriously vanished and when we asked if the general laundry could

was clean and comfortable and i liked that they had a laundry room to wash clothes,it made my stay more convenient

it even had a laundry room

laundry and pool closed super early

good wifi, and everything was clean and met our expectations.

breakfast room size

there is no discounted breakfast options.

the location, the room, the pool and spa, the staff, and the breakfast.

the pool echo was really hard to take, no hot tub?

heated pool

the room was clean, and the room service was excellent!

everything was dirty: towels, sheets - covered with yellow stains (looks like an old blood after laundry) the

the laundry area was available but didn't work at all. the breakfast was good

noisy next to laundry room

variety of items for breakfast

need semi parking

there s a pool, fitness center, laundry room and nice complimentary breakfast every morning

doing laundry don't expect too much from the dryer

they have a laundry room with pay machines that is available 24/7 though i did not use

rooms were really clean and loved the laundry room

they have diy laundry

was doing laundry and the lock to my room was not working properly

min to find out someone had removed my clothes from the dryer damp and swiped things out of the laundry: front

guest laundry would be great

were older and creaky, there was only one laundry machine so it took hours of waiting for it to become available

walls where very thin i could hear upstairs neighbors and kids running down the hall ways

with laundry,washing machine was not working,front desk not helpful,could not be fixed

guest laundry was easily accessible

water and coffee in the lobby, comfortable bed, clean room and bathroom, lots of tv channels, parking

coffee at breakfast was not particularly good tasting

water in pool little too cold.

free use of the laundry room

excellent restaurant, large rooms, fireplaces, quiet, clean, comfortable

loved the fireplace though it was way too hot to use it

little hotel with ample parking and a british pub

the room was generously large and plenty of parking

the staff was very argumentative not friendly $14 to wash and dry 2 loads of laundry and no outside lights very

i like the free breakfast, swimming pool option for the summer , & the laundry room options

laundry room dirty

laundry was handy

it was $50, smoker friendly, and pet friendly.

we love comfort suites the laundry had a broken machine so we didn't have time to use

road trip, booked hotel to take advantage and do laundry, but their washing machines are out of order

so room trash didn t get picked up and most people threw their trash in laundry room every night to overflow

breakfast, i did rate you high although it was very inconvenient to have laundry out of service

i also liked that there is a laundry facility on location

that i had my bag stolen from the laundry room with clothes in it.in the early morning.

the kitchen area & guest laundry was nice.

everything appears to be in order and clean at you and the facilities even the luxury of cheaper laundry service

had kitchen area

everything but the tub. i love the kitchen

not offer a complimentary continental breakfast or coffee/tea did not offer a laundry room use to wash/dry 1

no laundry facilities available

no coin op laundry, we were sent to a feces infested laundry mat which was the most unsanitary place i have

room service needs help

and outdoors the staff treated our kids like we were at disney land

laundry room was filthy it looked like it hadn't been cleaned in over a month the garbage bins are

laundry machines were not working well had to take stuff to laundry mat.

friendly staff-clean and yummy breakfast!

the room they moved us to was a cat scratch pet urine soaked fly farm

friendly staff. full kitchen. easy home to travel mode for a family with small kids.

swimming pool

the kitchen lacked a scrub brush for cleaning the pans and dishes after we used them

good breakfast, nice suite

an indoor pool would be a plus.

location convenient location appreciated that it had the 2 bedroom suite nice for families with 3 kids bed was

kids loved the pool

is no information in the room re: restaurant, room service, etc

warm and inviting entry with bar and fireplace, colorado flavor to decor, great breakfast buffet with omelette

view from the window, everything was very clean including gym and bar, the staff where friendly and accommodating

this was a staycation for us, and my kids were very disappointed

grateful for laundry machines but pool and spa were not available

they have laundry, a pool, gym, hot tub, ice machines, tvs and plenty of parking

two treadmills in gym were broken/out of service

wifi was free, which is great, but it didn't work well enough to be useful so i used my phone data

had a bit of a mixup on the room type for our kids room (my reservation was correct on my end so not sure where

cleanliness of indoor/outdoor public areas & individual rooms: a+ breakfast: a+ bedding & toiletries: a+ value

gym had over half of the lightbulbs burned out and only 1 of the 4 treadmills worked because the

easy parking, simple but convenient

breakfast was poor

was clean, rooms were very nice, breakfast had many options

clean, friendly, great breakfast and bar, laundry, live music, exercise room, walkable to restaurants, mall,

pool water was extremely cold

of the amenities bbq basketball fire pit pool place to sit down and eat as a family if you get take out

modern and clean, great breakfast, very comfortable bed.

breakfast was great

the staff was very helpful. daisy at the breakfast chelsea natalys chelsea at the front desk

location is so easy to get to, the facilities are brand new and well kept, breakfast was great with so much

kitchen staff was very helpful providing gluten free info on breakfast items

daily breakfast was very convenient

the pool was shallow and we would have enjoyed a hot tub. literally our only negatives.

at 7 am we discovered we were located next to laundry room, not desirable.

have laundry on site for you to use, it was advertised as $3/load & only payable by card

could not see the tv from the aerobic machines in the gym.

staff friendly coffee in your room good parking nice towels

that buffet comes with all menu items, including kids meal the pantry was well

laundry machines are not available.

no laundry facilities

pet fees i ve ever paid

coffee bar is great

there are two peloton bikes in the gym which is awesome

laundry facilities on site, water station with seltzer option, fun style and recommendations for

facilities were great with free laundry and gym

we liked all the cooking supplies and that there was a laundry

free laundry too

only one of the washing machines was working so we had to wait to do laundry.

in my room, the body lotion provided was opened and used, and the room service menu, was stained with food

room service unless requested

gym was okay

loved the pool and gym facilities, and the suite we had was fantastic

room and great gym facilities

great location! clean, has a pool, patio, free laundry, & breakfast served in the morning.

laundry area was clean, and the hotel felt safe

the hotel offer free laundry services (only need to buy pods)

we didn't realize there was self laundry so next time we will use that too

large unit, price, breakfast, laundry

the laundry room helpful and the gym too

was very disappointing, the ability to add more streaming apps to the tv would be nice, the wifi was not the

great amenities and excellent breakfast

last-minute reservation turned into a truly gem of a stay for me the hilton breakfast thang saved me valuable

breakfast was a little lacking.

gym is very small and not well equipped

also, room service would be a nice extra (dinner you need to order and pick up from downstairs but for

the garden bar was cozy

the gym was a bit small for sure..

bathroom gym is bigger than the gym

would not recommend if you're a light sleeper or if you're travelling with young kids

loved the pet friendly feature

the pool

you can see the stadium from the on site gym and as an added bonus, there is a starbucks on the way to the

the indoor pool was very nice for adults and kids

good pool, workout room, laundry services(except some broken

good beds ok swimming pool

have everything you need a fully equipped kitchen living room space, a bedroom swimming pool, and breakfast in

have everything you need a fully equipped kitchen living room space, a bedroom swimming pool, and breakfast in

pots and pans in the kitchen were not usable

the aesthetics were very inviting has a great breakfast

pool water very cold at 3 pm

indoor pool is small

we used the pool and the fitness center, and were allowed to use the breakfast area for family pizza one

we ended up meeting family for breakfast at a restaurant

the laundry maid in the morning was super nice and friendly

the staff, breakfast, wifi, pool and hot tub are all amazing!

breakfast including real fruit smoothies and vegetarian omelet,coffee was hot and very good,beds

pool was broken down and not available

nice hotel, the staff was nice and i love that they're pet friendly

also, hotel has laundry option if need to wash any clothes

the parking was sparse and i consistently good the last parking spot available

great breakfast & location

the pool and hot tub were nice. breakfast was delicious we went back for seconds.

bottom of pool seemed dirty

wish there was a guest laundry service with washing machines and driers like you can find at some places

location and their facilities. especially gym and pool!

the kids loved the rooftop pool

location is amazing, it s really nice in general, and the happy hour/ice cream for the kids was

great ballgame, great happy hour, great roof terrace, great gym!

the breakfast was amazing. didn't expect more than a continental breakfast.

we also didn’t like that you put a family with 6 kids above us and they ran across the floor all night and

we were a little disappointed on how small the pool was, but we still had a lot of fun in it!

little pool but oh well

bar was just right

would have liked the ability to do laundry in the hotel. also, the gym could be better.

is a pet-friendly hotel but there was zero grass nearby for dogs to do their business

no complimentary breakfast. they do have a restaurant connected to the hotel.

the fact they didn't have a mini bar in the room.

never got room service even after requesting it

went to do a bit of laundry and there was no way to get detergent in the laundry room or in the hotel shop

nice food. laundry services.

the laundry facilities were great and the workout room looked amazing

a very clean and modern feel to the rooms and lounge areas, with a great pool, hot tub, guest laundry room as

something at the snack bar you had to go clear down the hall past the workout area next to the laundry to warm

the parking lot was treacherous

huge holes in the parking lot bad

tv/wifi/internet did not work well

into an overnight receptionist, wide awake at the desk, who took the time to answer questions and pet my dog

interest to get had a huge dip all across it so i had to drive around onto a dirt parking lot to access the

centrally located and the breakfast selection was top notch

the pool water was too cold and it is an indoor pool.

breakfast only runs until 9am

we left before breakfast was going to be served

parking lot noise in the morning was audible in the room.

the room we were given had previous guests dirty laundry scattered through

the pool is great

the pool was closed

we didn't have breakfast due to our schedule

was only providing part of what they offer the breakfast that they give is not that great and the pool was not

everything because i couldn't get in my room and plus i was to far away from laundry area.

for at least an hour and 2) my neighbors playing loud music and having loud conversation in the parking lot at

the wifi was also pretty slow

also, the free breakfast is great and has several options for everyone

parking free and available

people had to get ice on the second floor in the guest laundry area

breakfast was included in our room rate, but not great

location, breakfast

breakfast

parking was easy, breakfast was provided, location felt safe

bar and restaurants are very good as well

restaurant, shopping, coffee shop and great bar area

wifi didn't work, no refrigerator, no microwave, bed lights and charging station took 15 min for

for a hotel charging luxury prices it's kind of insane to not have room service for breakfast, while also not

we got our credit card info stolen at the market because we were connected to the hotel wifi.

laundry on site..the room was comfortable...and breakfast was alright.

hallways needed cleaned laundry rm only one washer working.

used this place as a stopover, and facilities were adequate to catch up on laundry etc

not the table not the laundry not even the towel

no laundry. old blankets. dark room. only sweet breakfast.

room service food was cool, would have been great if they could keep warm, maybe serve using pre

slow wifi. clear bathroom door. not much storage.

extra pillow already in the room, great restaurant recommendation when room service wasn t available and hotel

there is no room service, and as it is a hotel that advertises for the venue, it would have been nice to have

when spent $300 per night and even more in room service and valet parking

the kitchen/living room area was nice. great value.

breakfast, pool, hot tub. our room had a full kitchen.

helpful staff, great bbq area and heated indoor pool. rooms clean with small kitchenette.

everything! quiet, clean, wonderful staff, great breakfast.

loved the selection of eggs for breakfast

more information about services available at hotel; we happened to stumble across the gym and spa - didn't know

gym was next door and hours weren't consistent- but really not a problem overall-

staff, everywhere from the front desk to the bourbon tasting, to the restaurant, and the spa were friendly,

i definitely want to check out the spa next time

no breakfast

there were no laundry facilities and that their internet wi-fi policy was you had to purchase it separately it

i hated the fact there was not a way to warm meals a microwave in the office or laundry room would of made my

parking close; provided guest laundry.

room was in a good location, close to the laundry/vending room

lock in laundry room broken

the late night room service food from elway'

the room service was excellent.

not your average hotel, so you will pay more for this hotel from the room to overnight parking to room service

room service -sarah was exceptional and anticipated our needs

i visited the spa for a massage

the laundry room had only 1 working washer and 1 working dryer

with most ihg hotels, the guest laundry is totally reliant upon a significant amount of quarters

laundry facilities were nasty

restaurant located in the lobby was good, we ordered room service from there on the first night because we were

phone didn t work, so couldn t order room service

brand new property with great lobby area, bar and restaurant; well equipped rooms

lovely hotel, rooms are really nice and there is ample chill out areas in the lobby as well as a bar and restaurant

great gym (loved the pelotons) and thoughtful touches throughout

ate breakfast at the restaurant downstairs

very nice and clean. bar upstairs was wonderful great food great drinks great atmosphere

property was consistently dirty during my week s stay (dirty floors, elevator, laundry room, overflowing

they put us in the room beside the elevator and laundry so it was noisy all night

staffs attitude when trading in laundry

pool was broken. laundry facilities broken. no dryer available.

i did laundry and it ruined my clothes

the fact there was no microwave and no laundry service for the price.

we were bummed that we couldn't get a late check out to accommodate our babies nap, but brent from the front

room service messed up

having free wifi sucked

the gym and pool made it feel like a luxury property

also my room was next to the laundry room for the entire hotel

they had a coin-operated laundry room, which i needed (and used).

they switched me to the room next to laundry room and ac didn't work

toilet tank sweated causing some water to pool by the tub

everything was good, except the fact that the cops drive through this parking lota lot

the laundry bag was only big enough for socks & undies

gives me a room in the first floor between the laundry's and the kitchen

it s located very well, breakfast is quite good, and provides complimentary parking.

reserved a suite so we could close the bedroom door when our kids went to bed, but there was no door on the

outdoor pool