no fridge no wifi no cable no v

the room smelled like urine , felt like the shower was going to cave into me + dirty and the wifi was horrific

unsure, but in other resorts, provided dishwasher detergent and one laundry detergent have always been our

the walls are absolutely paper thin as we could hear others moving around and doing laundry in the middle of

clean and spacious and we appreciated all the little extras like laundry detergent, washing up liquid and coffee

the cafe in bowling were little pricey which is to be expected but was very welcoming enjoyed the pool and the

the added bonus of all the fun activities kept my kids entertained during bad weather

laundry facilities is good provided that it works (both washers were out of service so couldn t

too long to get hot water, housekeeping left laundry and bags of trash in the hall all day

rooms were dirty, trash and laundry left in halls all day, fridge broken, entire hotel very hot.

the laundry room for guests' washing should have proper instructions on operating the machine.

not enough trash cans/laundry bags.

the pool was warm

i also liked the complimentary breakfast

breakfast was shut down early each day due to staffing issues

great room, excellent breakfast, upbeat lobby, friendly staff

wifi worked great and fast, parking was free and safe, there were pool and fitness centre too

family sizes; 2 bedrooms, sofa bed, 2 bathrooms, full kitchen, dining area, patio, access to free laundry machines

they even stocked a several cleaning supplies including dish soap, dishwasher detergent, and laundry detergent

2 bdrms, 2 baths, a kitchen, and an accessible free laundry

there was even a teapot which made me happy ud83dude03 having in unit laundry is always a plus- there was even

laundry is located in a shared hallway of the units

staff at front dest didn't know where the guest laundry was

the housekeeper said i needed to wait as the extra blankets were all in the laundry

was remodeling and the laundry room had furniture in front of doorway

desk clerk on duty sent us on a wild goose chase to our room in the pouring rain and to the laundry room

i would of rather slept in my car and everything in my luggage will go straight into the laundry

loved the fact there was laundry soap and washer/dryer provided with each unit

laundry machine was messed up from previous vacationers and the downstairs vacationers

laundry not in room and no stove with oven.

with a beautiful dining room table that would seat 6, a spa tub, a working gas fireplace, laundry, balcony, two

to go to the 2nd floor for laundry use which was awkward since it was right next to someone elses room

the spin cycle on the washer would make the washing machine bounce all over the laundry closet

they have many amenities and we were pleasantly surprised by the free laundry machines right on our floor

loved having a kitchen in room and laundry as well

there are laundry facilities in each building (free)

most comfortable bed i've ever slept on, lots of hot water, was able to get several loads of laundry done a

pet friendly room smelled good despite being in ratty condition. bar and laundry on premises.

we had a great time at the pool while we were here

pool was not working, not good for the kids

the wifi would go in and out, so trying to do things on my laptop or phone would take longer due to the

lastly they bring their kids to work with them while they are servicing the rooms so the kids wake you up a

and the location the staff was very nice and willing to help the lady that ran the kitchen for breakfast

free breakfast, location, cleaniness of the room and price

the beds, floors and tubs are clean and breakfast is great

did not like that there was no breakfast

pool wasn't open

laundry on site and comfort of bed

i liked that they had laundry soap and tooth paste at the front desk when i needed it.

there was no change for the laundry

sheets or switch rooms and was told there wasn t any clean sheets available because no one did laundry that

no dirty laundry bags

laundry was helpful

our room was right next to the laundry chute which woke us up every morning

pets are allowed in the entire hotel

parking, conveniently located, and pillows, bed comfortable!

the property offers an indoor pool, small gym, a tiny, two-computer open business office and free wi-fi

because we were traveling with six kids i really appreciated that they had board games you could check out as

a few broken/loose tiles in the kitchen

the mini golf was fun

closed the pools, due to lightning

and of course the pool(s)

the staff is very friendly to us and our pet

so again, as this (the pool) was the biggest part of our trip for the kids we were extremely disappointed

it would be nice if there were umbrellas around the pool for people who are there to watch the kids, but not

perfect for us with our pet

afternoon snack kids loved it/ location

laundry facilities were lacking

laundry machines and hot tub not working

we used the coin-operated laundry which was right on our floor and so convenient

great, friendly staff. nice space in room. laundry very close by.

i was very great full they had laundry facilities

the elevator wasn t working. and the laundry room was out of order.

laundry room dryer didn t work

the room service was phenomenal!

very convenient location and a pleasant staff. karen served us at the bar and she was wonderful.

no room service the second night, no clean towels, when i called down and ask, the kid replyed

the laundry was a bit unclean but i was able to do what i needed.

no chairs in laundry room

rooms breakfast laundry facilities fridge and freezer in room microwave in room location

laundry facility only accepts quarters

i had to go to the laundry facility to get it myself

the front desk, all very cute, very friendly, especially a young boy was very kind to us with the laundry, we

having availability to fitness, pool and laundry facilities!!

i was already going to a company party but would have enjoyed staying in and sitting at your bar

the pool is great for kids, the breakfast is wonderful, and of course the complimentary drinks durning

exceeded expectations and the room service meal was great with a lot of choices available

sparkling clean, they have a laundry, fantastic caring staff

friendly staff, clean large room, great price, good size pool.

indoor pool was so cold even the kids didn't want to swim in it

of the hotel guests were inconsiderate in the morning around 730-830 am allow the kids to run the hallways and

a wonderfully sweet staff member, greeted us at breakfast and gave helpful advice about touring around williamsburg

also the guest laundry didn't have a change machine or a machine to buy a small box of laundry soap

the facility is aged and outdated however the pool was nice for a cool down and the laundry room was appreciated

can walk to the movies, put put next door, laundry matt close by, and right many places to eat within walking

laundry services could be smoother and the detail cleaning could use a little more attention, but

in it, breakfast is cold only according to the sign but never even served that, couldn't find the laundry matt

parking a little tight

no hassle with parking

gym facilities seemed a bit basic.

parking is right outside rooms

having a kitchen to fix breakfast and dinner was a big plus

it had a pool, gym, laundry and hot breakfast

first night was a little noisy with workers/guests doing laundry which was right across from our room but it

everything you need is available, from laundry to fitness center.

such as rumbling,the entire stay etc; however did not realize that we were 2 doors from the laundry room

great room close to everything (laundry, elevator, ice )

no continental breakfast included but both of my kids ate free for breakfast and

were blowing the parking lot off and they got leaves and debris all on my car

i called for room service at 8:30, no answer, so i left a message i never got the food i ordered

limited parking

and the front desk people did not speak and i was paying for a room with living room and a kitchen and that did

used laundry room, front desk had quarters available and gave a complimentary box of tide

we could here someone doing their laundry until 1am when the washers and dryers finally stopped

there is laundry, a pool, a gym with an excellent amount of free weights, and a great grab-n-go breakfast

laundry facilities excellent

room was right by the buildings laundry room, the smell of wet laundry was constantly in our room and smelled

there are 3 washers and 3 dryers, all large size, to accommodate your laundry needs; they are coin operated

we were put on the first floor by the laundry room and the breakfast area, so it got loud

breakfast was awesome and the staff were polite, courteous and friendly

the kitchen floor needed a good scrubbing, but other than that, the room was great.

advertise hot breakfast but bag breakfast was given

only one set of laundry machines and the dryer was not working properly.

indoor pools and laundry facilities for guests

guest laundry facilities were not accessible on account of repair work that was needed

needed more ice machines and laundry machines.

the laundry dryers did not work well

was not a guest laundry room

also the entire lower level where the laundry is located those too as well were covered in mold that area should

very clean, stuff is nice i didnt expect laundry room which was great!

no trash has in the trash cans and no fresh laundry

outside grounds especially back parking and laundry room were not cleaned up during my two day stay

the guest laundry wasn't working. using the key card in our door was like playing roulette

like that it has both an indoor and outdoor swimming pool, spa (though not working) and laundry facilities

staff were helpful, breakfast is free, and we were able to use laundry facilities

also add a atm machine and coin machine for the laundry

there was mold almost everywhere, our room, the pool and the laundry room was especially disgusting, mold was

beautiful room , very clean and quiet. great breakfast! highly recommend!!!

wifi was horrible didn't get service in the room

kudos to the kitchen staff

close to colonial williamsburg in a beautiful location. very pet friendly.

clean and pet friendly

was no laundry facility on the property, and none of the vending machines were working properly

there was a good laundry and business centre on site

laundry room! after a week traveling it was great to have the possibility to do do laundry!

another small but important thing: since the guest laundry requires quarters, the hotel should really have

laundry facilities good

the guest laundry room was not cleaned the time we were there

the parking and location for fine restaurants and colonial williamsburg is terrific too

pretty, had pool,gym, breakfast, and extremely comfortable beds

breakfast could?ve been better, but was adequate.

wifi supposed to be free but in order to connect to it you have to register with hampton giving

very close to colonial williamsburg and the other sights. good to be able to do laundry.

early check in and shelter for parking

the wifi worked slow and kept disconnecting.

very friendly hosts and covered parking

make in the provided little coffee maker was awful lol would have preferred a king room but chose smoking instead

i had to go to the laundry room and take soiled towels and ask for fresh ones

food sucked, ice machine out of service, laundry machine not working and bathroom door didn t close

parking was some what of a issue

pet friendly with a first floor room

it was stuffy in my room and slow wifi but other than that great

i wish there were a few more dishes in the kitchenette.

best part was that our pet was welcome and could stay with us at no extra charge

parking and breakfast wasn't bad.

pet friendly and good breakfast

the room was fully equipped with a kitchen and table.

the location, the hotel facilities, the golf course

access to the main inn and its facilities: dining, bar and swimming pools

swimming pools at the williamsburg inn were great for kids and adults

from having a working fireplace in our bedroom and the comfortable yet historical accurate furniture- we had

i did appreciate the manager who walked me to the bar at the golf course area

patrons in laundry area having sex and front seat said we could go to another building and they wouldn t ask

also used the laundry room

laundry only hot water

place needed a bit of love and attention, walkways were dirty, laundry room needed to be cleaned and machines

hotel was very dated, musty, beds were like cardboard, laundry area was dated, breakfast was all carb (grab &

my kids outgrew out the small woodlands rooms a long time ago

the location is fantastic and the fact that the spa, pool, and fitness center is at the williamsburg in and

the surrounding area was beautiful, salon, golf, hiking, staff and size of our room were great.

huge room with giant bathroom, fireplace, beautiful carpet. was perfect for me and my pet.

my kids loved the pool, and the grounds were well maintained and enjoyable to wander through

it is one great hotel. it has a laundry facility and a great location to everything.

musty entry way by laundry. would have preferred king bed but appears none available

our room was near the housekeeping and we believe the smell was just laundry facilities

we were in the back of the building, bottom floor near the laundry

no soap dispenser in laundry facility…but not a big deal

free parking

clean and pet friendly

riverfront view, onsite restaurant, pool, and marina facility and boatlaunch for those who need

wifi and tv was stinko

late check out

was laundry carts everywhere

location, continental breakfast, parking, laundry room

the 4th floor hall smelled of mildew, either coming from the damp ac unit or the laundry room.

i needed assistance with laundry during our stay, and staff promptly guided me on how to get it done

we were able to use the laundry faciities. there were lots of choices for breakfast.

enough parking

my kids had a very hard time trying to sleep on it

great location to busch gardens. friendly staff. awesome pool for the kids.

great location to busch gardens. friendly staff. awesome pool for the kids.

breakfast needed more options for kids.

friendly staff, laundry facilities, very nice breakfast included

they had a laundry room but just a few quarters at the desk so i had to go to the mall for change

location, staff, room, laundry machine, over all great hotel.

i could understand about the laundry

didn t have dirty laundry bag, had to ask for a hair dryer and there was no iron and the phone was broke

rooms, lobby, and laundry area was clean

wish they had a coin machine in the guest laundry

laundry machines all worked perfectly fine

i was surprised to see a laundry facility and the pool area was clean and inviting

no change machine in the laundry room.

there were some dangerous situation with the elevator and laundry room and they weren't properly addressed

no microwave in the room and laundry machine only one is working

we was placed beside the laundry room and it was loud all night and morning

wifi was not consistent

rooms, poor breakfast, noisy pool, gym too small and missing weights and music

awesome coffee bar with great selection, good breakfast and convenient location

the pool was closed...i understand why though.

friendly staff. continental breakfast was nice. pool was very clean.

parking lot was under repair and there was no parking available at night.

breakfast was filling and tasted very good

bed bathroom laundry attention of mrs ornella

the attendant let us use the breakfast nook for our dinner, just asking us to clean up after ourselves

the breakfast was fresh and offered a variety.

good breakfast

breakfast wasn t great

initially we had to park at a distance from our room, and the laundry room was extremely hot.

on site laundry facilities.

on site guest laundry $2 wash $2 dry

a guest laundry 24 hours

laundry room is a plus

good location. staff were nice but not helpful. parking lot was well lit.

sink leaked on the floor all night the bathroom door didn t close there were potholes in the parking

the parking lot had a big chunk taken out that you had to navigate around when leaving

were in a non-smoking room and i noticed a few smoke burns on the blankets, but they were not bad to the point

the no smoking rooms felt like i was sleeping into an ash tray

lie too trucker saying they have truck parking an they don't

lie too trucker saying they have truck parking an they don't

stayed in a smoking room and it didn t have that lingering smell

no wifi!!

people hung out in the parking lot blaring their music all night long like a party was going on or something

i accidentally, on my part, got a smoking room

wifi and tv service were great

the wifi was only available for 2 devices

the person obviously selling stolen goods across the parking lot

there were no pans or pots for the kitchen

didn t like that the laundry cost $2 for the washer and then $2 for the dryer

was very nice they provided towels for the pool, theres a fitness center, business center, and laundry machine

she even gave us laundry soap so my son could watch his military gear at a local laundry room because the one

heard water running on and off all day and night, i believe we were near the laundry room

gym facilities were not very good

had anytime to use laundry room

the laundry room was easily accessible,

everything was great....the bed the cleanliness ,pool,laundry facility and the bar ..,

i did not have a chance to check out the pool

the gym ! i got a great work out !

not laundry yet

room smell like smoke but it was clean look like someone pet chew up the door but all in all the room was nice

was on the first floor which is weird because when i got a spa room before i was not on the first floor

pets stay for free on every room regardless of the day

good location close to parks and shops and of course the ocean/beach, friendly staff, free open wifi, and a

75 which is great because to wash in guest laundry is 3

inadequate laundry facilities

however, i had to have three separate transactions, one for the room, one for the pet, and a $100

the kitchen most part

every inch of this hotel was filthy the gym only had an elliptical and a treadmill that's not a gym this was

the pool was clean and the laundry facility was also clean

nice staff, clean, gym, laundry, breakfast excellent

bedding, shower was really nice, breakfast was yummy

good bedroom, excellent shower, good breakfast, nice wifi and good parking lot.

staff were very friendly. breakfast was great!

was very close to my work area and it was a lot of things for kids did we were close to where the hotel

breakfast was great. staff was great. i m

great customer service, cleanliness, and breakfast (and staff).

no wifi information was given at check-in either

needs to be replaced - perhaps a keurig should be considered instead of what's currently in the kitchen area

the outdoor pool was a plus for the kids

breakfast was good easy and fast. we appreciated all the choices!

great breakfast, friendly staff, not affraid to smile, great rooms

sufficient parking lots and they have a nice pool

there wasn't anything we did like. the variety for the kids was really good.

had to bring our own towels down to the laundry room to be able to get clean towels

there was no laundry bag, no coffee pot

not sure if it the laundry detergent they

playing loud music outside on parking lot fighting the bed is so uncomfortable you could feel the metal springs

better selection on breakfast items

she came to our aide in the third night with the laundry facilities

great family and pet friendly location

wifi signal was weak

dog friendly, on site parking, free breakfast and close to many shops and restaurants

wifi not working....

none of the breakfast options are gluten/wheat free.

there was breakfast ? liked the room size and layout. the kitchen was great.

never disappoint depends on the room you get a water view if your 207 this last time 208 had parking lot viee

you get a water view if your 207 this last time 208 had parking lot viee but loved the option for kitchen

only thing i would change is more breakfast choices but understandable with covid

we were also not able to do laundry because someone had multiple loads for the one set of machines

laundry room was spotless

after driving 10 hrs with 2 kids we were exhausted

the wifi didnt work. the tv wasnt able to access netflix. the

would suggest you put grab bars on the shower wall as the tub floor was a bit slippery

fantastic rooms were exactly what we needed and they have a laundry room which was great

laundry room was a little expensive

i also liked the laundry room hours as well as the indoor pool hours

hotel employee serving the breakfast. made us feel like family and the food was excellent.

pool is super clean, staff is super friendly there was a pretty good selection for breakfast

pool was a bit small. laundry was a bit expensive for the size of the machine

was told the reason the hotel bar was still closed was covid, although everything in the neighborhood was open

facing the parking lot.

clean, ample parking, parking lot was easily accessible and clean

parking

the laundry needs to be a bit more picky with cleaning rooms thoroughly and cleaning/bleaching linens

dirty tubs, wall paper peeling, dirty curtains, thin walls, you can every thing dirty laundry room, they dont

when you enter you are fooled to believe it is clean because they keep the laundry room open to circulate a

is out dated and not very cheery and needs more for the customer who has an extended stay, like laundry facilities

mattress was broke down laundry was out of order and hot tub was closed

they also offer laundry which was helpful

kitchen area was disgusting

i also liked the fully equipped kitchen, and close proximity to the local

no indoor pool

i used the fitness room a few times and was glad that it was there

it was pet friendly and offered free laundry.

the room layout, perfect bed for sleeping, full size appliances, laundry basket for clothes, fully stocked

environmentally conscious with recycling stations on each floor guest laundry facilities and gym were nice

room location was horrible and loud due to it being by the laundry room

environmentally conscious with recycling stations on each floor guest laundry facilities and gym were nice

more bed pillows & shower curtains & continental breakfast stunk nothing but cereal no milk no bread

we killed at least 6 roaches some knobs on the spa tub were broken only hand soap was provided towels and sheets

the spa tub

parking was a pain, room was a little gross

a smoking room online, when i got there they said they had no more smoking rooms available

and snack machines, coin laundry, ice machines, luggage carts

didn t have breakfast like it s advertised or a laundry room for customers that s was in working order

other than that the front desk and laundry attendants were very friendly

laundry

other than that the front desk and laundry attendants were very friendly

could not use excersize room or laundry

the laundry area was gross- filled with trash & spit-out sunflower seeds

didn't drain well, guest laundry room dryer was broken, pool was filthy, and the card scanner on our door was

laundry room wasn't cleaned at all and we were there for almost a week the outside hallways were

minor room issues, such as laundry appearance, floor uneven, and closet door handles broken.

we were hoping that the pool and the bar were open but totally understand why not.

the pool was closed and i was charged more than i was told

expensive breakfast for a family with kids

only if you have a gym or pool give one or another for the guests

the wifi was not free?! they charged for it.