we got a pet friendly room it was a concrete floor with no carpet or vinyl or any kind of flooring except

clean and pet friendly

wifi and tv was stinko

late check out

ice machine, not enough parking if you have a boat, rooms could be cleaned a little better and they never give

they have a laundry on the 1st floor, free, in addition to your laundry in you room

the spin cycle on the washer would make the washing machine bounce all over the laundry closet

the kitchen counters consistently boasted a fresh supply of complimentary coffee, laundry/dish detergent,

they have many amenities and we were pleasantly surprised by the free laundry machines right on our floor

most comfortable bed i've ever slept on, lots of hot water, was able to get several loads of laundry done a

the laundry room is a health hazard due to it being flooded

rooms were dirty, trash and laundry left in halls all day, fridge broken, entire hotel very hot.

too long to get hot water, housekeeping left laundry and bags of trash in the hall all day

laundry room

not enough trash cans/laundry bags.

no fridge no wifi no cable no v

the room smelled like urine , felt like the shower was going to cave into me + dirty and the wifi was horrific

room, having an indoor pool, game room and the extra little things in the room like laundry detergent, etc

room was spacious, clean and kitchen was nice. great to have laundry room right outside our door

dishes, pots and pans and silverware, along with the unexpected dish detergent, paper towels, laundry detergent

laundry not in room and no stove with oven.

with a beautiful dining room table that would seat 6, a spa tub, a working gas fireplace, laundry, balcony, two

(didn t want to pay for parking at the park)

the pool was warm

left trash sitting around and no coffee bar refills

the breakfast was good with plenty of options

breakfast had lots of choices, great. pool was fun.

it was spotless and supplied with immediately needed supplies (soap, laundry detergent)

laundry is located in a shared hallway of the units

apartment was a good place to do laundry in the middle of our vacation with children

there was even a teapot which made me happy ud83dude03 having in unit laundry is always a plus- there was even

we loved being on the first floor, but didn't like the shared laundry that came with it

unsure, but in other resorts, provided dishwasher detergent and one laundry detergent have always been our

clean and spacious and we appreciated all the little extras like laundry detergent, washing up liquid and coffee

the walls are absolutely paper thin as we could hear others moving around and doing laundry in the middle of

the cafe/bowling alley/mini golf were all unavailable during our stay, which definitely impacted our plans

i was impressed that the outside pool was open, because the weather was fantastic

was remodeling and the laundry room had furniture in front of doorway

the housekeeper said i needed to wait as the extra blankets were all in the laundry

desk clerk on duty sent us on a wild goose chase to our room in the pouring rain and to the laundry room

staff at front dest didn't know where the guest laundry was

i would of rather slept in my car and everything in my luggage will go straight into the laundry

pet friendly room smelled good despite being in ratty condition. bar and laundry on premises.

wifi kept dropping out

my room was on the fourth floor, and almost all night kids and other intoxicated guests were up and down our

filthy and suspicious activity. i definitely didn’t feel safe with my kids there.

the breakfast was delicious and good variety on the free buffet

it was convenient to where we had to go and it had a pool

the pool was closed, i couldn't find a gym area, and the rooms are set up similarly to the photos, but

the pool was closed, i couldn't find a gym area, and the rooms are set up similarly to the photos, but not

the beds, floors and tubs are clean and breakfast is great

free breakfast, location, cleaniness of the room and price

sheets or switch rooms and was told there wasn t any clean sheets available because no one did laundry that

i liked that they had laundry soap and tooth paste at the front desk when i needed it.

there was no change for the laundry

nice to have laundry on site to dry wet items

pool, guest laundry even during this whole covid mess they still gave you a bagged breakfast of apple,granola

laundry was helpful

our room was right next to the laundry chute which woke us up every morning

hot breakfast, waffles, eggs, sausage

breakfast, bed slept very well, liked it had fridge and microwave

had plenty of options and the kitchen staff ladies worked hard replenishing all the food

we used the coin-operated laundry which was right on our floor and so convenient

laundry machines and hot tub not working

laundry facilities were lacking

i was very great full they had laundry facilities

great, friendly staff. nice space in room. laundry very close by.

and pet friendly

the breakfast was acceptable and again, the staff was great

excellent breakfast, great pool, very nice staff, great location for colonial williamsburg!

should have been asked about the pet floor

we could not believe how beautiful the hotel was kept with it being pet friendly, our dog was so comfortable

laundry room dryer didn t work

the elevator wasn t working. and the laundry room was out of order.

very convenient location and a pleasant staff. karen served us at the bar and she was wonderful.

parking is weird, spread out over an area and confusing as to what is hotel property and what is

no room service the second night, no clean towels, when i called down and ask, the kid replyed

no chairs in laundry room

i had to go to the laundry facility to get it myself

rooms breakfast laundry facilities fridge and freezer in room microwave in room location

the laundry was a bit unclean but i was able to do what i needed.

laundry facility only accepts quarters

pool was great!

we love that the 2nd bedroom has two queen sized beds so the kids could have their own bedroom

were on the bottom floor and had kids in the room above us who sounded like they were in a 100 meter dash all

appreciated that they had board games you could check out as well as dvds and they had mini golf

the full kitchen had everything we needed to make meals at home

sparkling clean, they have a laundry, fantastic caring staff

the room service was slow.

the breakfast was one of the best i have ever had and it was included

the gym was a bummer

not enough breakfast choices

having availability to fitness, pool and laundry facilities!!

the front desk, all very cute, very friendly, especially a young boy was very kind to us with the laundry, we

for what you get and do not order room service

the pool area is too cold

great prices on room service

parking tight for full size trucks but manageable.

it had a complete kitchen, washer and dryer

the parking area. my room was a great distance from my car.

the houses are private but we could sit with other guests at the fire pit , mini golf, or pool

parking right in front of room, cottage style room

in it, breakfast is cold only according to the sign but never even served that, couldn't find the laundry matt

laundry services could be smoother and the detail cleaning could use a little more attention, but

can walk to the movies, put put next door, laundry matt close by, and right many places to eat within walking

also the guest laundry didn't have a change machine or a machine to buy a small box of laundry soap

the facility is aged and outdated however the pool was nice for a cool down and the laundry room was appreciated

laundry facilities excellent

we could here someone doing their laundry until 1am when the washers and dryers finally stopped

room was right by the buildings laundry room, the smell of wet laundry was constantly in our room and smelled

room was clean and we had laundry service

there is laundry, a pool, a gym with an excellent amount of free weights, and a great grab-n-go breakfast

guest laundry facilities were not accessible on account of repair work that was needed

indoor pools and laundry facilities for guests

hotel was clean, breakfast was good, workers were pleasant, pool & hot tub were good, had a laundry room,arcade

it felt clean and fresh. self service laundry was very useful. breakfast was good.

there was 24 hour coffee and a laundry room

such as rumbling,the entire stay etc; however did not realize that we were 2 doors from the laundry room

it had a pool, gym, laundry and hot breakfast

rooms, comfortable beds, friendly staff, great free breakfast and a perk that i find important - laundry room

beds are very comfy. the laundry service

great room close to everything (laundry, elevator, ice )

the parking lot was too small.

room was very clean,new and all attractive, the spa was nicely hot, pool indoor very enjoyable

lady was also very personable and great towards our kids

the swimming pool is also nice, my daughter loved it

parking can be tight if there is an event at the conference center.

we were put on the first floor by the laundry room and the breakfast area, so it got loud

there are 3 washers and 3 dryers, all large size, to accommodate your laundry needs; they are coin operated

great room! it was spacious, clean and had cute kitchen (not crammed after thought like some)

pool was very cold

pool was cold and that was one of my main reasons for booking this place

floor and the one above us weren t even plugged in, additionally multiple broken dryers in the laundry area

also the entire lower level where the laundry is located those too as well were covered in mold that area should

very clean, stuff is nice i didnt expect laundry room which was great!

the guest laundry was down when we got there and didn't get repaired, at least during our time there

no trash has in the trash cans and no fresh laundry

there was mold almost everywhere, our room, the pool and the laundry room was especially disgusting, mold was

staff were helpful, breakfast is free, and we were able to use laundry facilities

like that it has both an indoor and outdoor swimming pool, spa (though not working) and laundry facilities

air conditioners, extremely friendly and courteous staff (especially mark), comfortable bed, has laundry services

also add a atm machine and coin machine for the laundry

changing in the room was difficult as the room can be seen from the parking lot

breakfast was also very good

convenient parking

plenty of parking

didn't like tge little island in the middle of the entrance of the parking lot

we enjoyed an evening by the fire pit followed by a dip in the pool which was both warm and clean

breakfast had a nice variety

laundry mat was out of service, pull out bed was disgusting

don't plan on staying there long and having laundry done; they have the laundry bags and request forms in the

we did not have breakfast at your property.

location, clean and comfortable room, good breakfast with lots of choices, and friendly staff

didn't have access to wifi

her so low because she was in the laundry room and a housekeeper told her i needed help and she said where is

laundry facility was out of service.

the breakfast was served well and very tasty. the location is very near to where i was going.

yet kitchen cabinets

staff, wifi is decent, room size was perfect for 2

the hotel has a laundry room and a small workout room

it was new and fresh clean with laundry facilities.

2 am there was a fight in the parking lot, couldn't sleep, continued till around 4 am

parking lot was sheet of ice

it has a small kitchenette but no dishes at all to use

microwave in individual rooms my room was down two hallways from the front desk, next to the laundry room

pool was down , lights very dim in bathroom , no laundry facility for guests

laundry piled up in hallway for over twelve hours

not clean dirty laundry

great bar and very friendly helpful staff

it has a full kitchen and offers breakfast

the room was very clean and had everything we needed, as far as the sofa bed and the kitchen utensils

wry helpful staff and great breakfast.

kids we re getting complaints from playing in the pool, rooms over pools should be sound proof

pool was not so clean

the housekeepers were walking into the rooms and laundry room smoking

had to go to the laundry room for clean towels and take out the trash

good water pressure and good wifi

wifi should be free, or included in the price.

partying in parking lot

entire property and room was dirty, and dingy- trash, cigarette butts, bags of food all over the parking lot,

they will not let you stay more then 3 days with a pet

no one gave us the wifi password

due to the limited amount of guest not staying here, parking close to the room was a breeze

there's parking in the back so it was really easy to unpack into my

close to the laundry room so we saw roaches

costa coffee and breakfast were available in the reception area

pool was closed. gym was closed. the foldout bed had trash in it

the pool was cold as ice

hotel is the real deal squeaky dutch clean, nice breakfast, good price and an airport shuttle

laundry facilities

really appreciate the complimentary airport shuttle at 4 a.m.

the pool and hot tub was closed

children enjoyed the pool

i liked the restaurant and bar. the pool and location was nice

shuttle bus driver should learn that many rental car customers have to check in at the counters

the person was not helpful and hung up on me when i inquired about having the shuttle pick us up at the airport

did have a free shuttle in morning to get to

the hotel charges for parking - $10.

the swimming pool was not heated and that is why we booked this location for the kids.

laundry room! after a week traveling it was great to have the possibility to do do laundry!

there was a good laundry and business centre on site

was no laundry facility on the property, and none of the vending machines were working properly

laundry facilities good

another small but important thing: since the guest laundry requires quarters, the hotel should really have

everyone (from the cleaning people, front desk people to the laundry people) spoke to us and was pleasant

close to airport and they have a shuttle to the airport

only issue, the 2 rooms across the hall, must have snuck in a bunch f kids, there were about 15 kids in the 2

arrived very late, the bar being open was a welcome site, but the bartender went above and beyond to be

there was a soccer tournament taking place, although there were lots of kids, it wasn’t noisy

friendly, clean, laundry options, breakfast variety, price, free airport shuttle.

heard someone doing laundry in middle of night and through out night would get whiff of sewer smell which i

was close to ice machine (they shared the same wall) and hotel's cleaning staff laundry room was across the hall

also appreciated having laundry facilities

good breakfast. was able to do laundry before leaving. very friendly staff!!!

i also smelled smoke and weed in my non smoking room

the strong wifi, nice we can watch youtube, netflix with our account, google search

i should have gotten a non smoking room

ample free parking available

tight parking spaces

laundry machine didn't work.

and not a lot of parking around

the remodel job wasn't that good! no dishes in the kitchen no ice machine in the hotel

have offered a better breakfast

they were very accommodating to my late check out and always greeted me when i came and left

i was also impressed with the gym - it was large and clean

seems they are building something in the parking lot so the parking situation was a bit complicated

pool and fitness room were nice

was no laundry facility available for the customer to use

no laundry

wanted early check in they never responded to me and they didn't had laundry area so l had to go sit at a laundry

desk clerk gave no mention of fee for parking

too much light from the parking lot

breakfast was also understaffed for size of crowd and food and coffee ran out so didn t get

the breakfast choices were limited, but sufficient.

swimming pools at the williamsburg inn were great for kids and adults

we had access to the williamsburg inn s pools and gym and found all the staff to be very helpful, including

i did appreciate the manager who walked me to the bar at the golf course area

wish we'd had time to take advantage of the pool at the inn, a nice perk (although it's about 3-4 blocks distance

gym, spa, location and the view.

the guest laundry room was not cleaned the time we were there

great, comfortable rooms, indoor pool, and breakfast. really nice staff.

the gym was nice

our room faced the very well lit parking lot and the curtains were unable to be closed.

wifi is not free,

my kids loved the pool, and the grounds were well maintained and enjoyable to wander through

as we had a family with young children in the room next to us and we was woken at 7:00am with the kids running

room smelled odd. musty or a pet smell perhaps covered by carpet fresh.

just off of the colonial area, you can walk everywhere they have a nice pond with ducks and kids can roam around

beautiful grounds tennis spa golf and main hotel beautiful. spacious room but bathroom bit old.

i had to go to the laundry room and take soiled towels and ask for fresh ones

food sucked, ice machine out of service, laundry machine not working and bathroom door didn t close

bed was ok but the parking was nice.

wifi was spotty but okay. walkways and welcome mats need updating

knock i have is the breakfast if it had eggs or sausage or bacon it would be awesome

very close to colonial williamsburg and the other sights. good to be able to do laundry.

smoking room the bedding did have a cigarette smell probably from washing

the wifi kept going in and out & it wasn t working forreal

very friendly hosts and covered parking

wifi did not work on the 3rd floor

parking lot needed work

the staff was awesome and helped us print a parking pass for an upcoming college visit

parking was good

my entire family always enjoys our stay here even our pets

and the wifi service was slow

laundry only hot water

hotel was very dated, musty, beds were like cardboard, laundry area was dated, breakfast was all carb (grab &

great pool and laundry facility

place needed a bit of love and attention, walkways were dirty, laundry room needed to be cleaned and machines

also used the laundry room

laundry facilities were available

our room was near the housekeeping and we believe the smell was just laundry facilities

we were in the back of the building, bottom floor near the laundry

no soap dispenser in laundry facility…but not a big deal

musty entry way by laundry. would have preferred king bed but appears none available

the 4th floor hall smelled of mildew, either coming from the damp ac unit or the laundry room.

location, continental breakfast, parking, laundry room

i needed assistance with laundry during our stay, and staff promptly guided me on how to get it done

we were able to use the laundry faciities. there were lots of choices for breakfast.

was laundry carts everywhere

charge for parking

the pool was awesome

kids seemed to be swimming and jumping in and out of the whirlpool late into the night

was missing several things (only had a bar of soap for toiletries), bath faucet was leaking non stop, chair in

water was cold however that did not stop my son or the other kids there from playing in it

wish they had a coin machine in the guest laundry

laundry machines all worked perfectly fine

no change machine in the laundry room.

i was surprised to see a laundry facility and the pool area was clean and inviting

rooms, lobby, and laundry area was clean

we was placed beside the laundry room and it was loud all night and morning

no microwave in the room and laundry machine only one is working

there were some dangerous situation with the elevator and laundry room and they weren't properly addressed

the amenities in the hotel, like the gym, pool, and the arcade were nice touches

the balcony door kept coming off the hinges. and had to pay for wifi.

additionally, the food was good and it also had laundry service

they had a laundry room but just a few quarters at the desk so i had to go to the mall for change

the breakfast and pool were okay. free wifi and onsite laundry were appreciated.

my safe was broken the tv was broken our air conditioner broke and when i ask for change for the laundry they

location, staff, room, laundry machine, over all great hotel.