loved this resort. great pool, good restaurants and lovely rooms.

golf course was a mess and full of ants

are a couple of tiles that are loose in our villa, had to place our bag over so wont risk kids loosening it up

were placed in a villa, not the main hotel, so long walk to amenities with kids

carpet in the villa stepping into the kitchen was all broken away leaving it all open full of food debris and

it had a laundry room. after traveling for weeks, it came in handy.

close to the golf course

front desk staff gave the kids a little toy to play with at check in as well

to 3 golf courses i played tournaments at was excellent

traveled with our 2 young children and we love to have the kids sleep on the pull out bed while we slept in the

laundry machine on site came in handy and was only $2 to wash and dry a load

did give us new towels and asked us to leave the dirty ones outside the room in one of the hotel laundry bags

pet-friendly and very nice property. clean, quiet and comfortable.

it had a nice bar which served breakfast and dinner foods and cocktails

the bar and the amenities.

gym and breakfast area were all very clean

breakfast was not good the bacon had no flavor and the eggs were too dry but the biscuit and gravy

breakfast offering was excellent

breakfast was decent

amazing hotel, clean rooms, comfortable beds, & nice selections for breakfast.

the laundry needs newer

great room, laundry & staff very nice.

breakfast was really nice

the breakfast was cold it could have been hotter.

the kitchen was perfect for a long weekend

i thought maybe it was the laundry or elevator

laundry room dryer, did not work on 2 attempts

laundry available onsite

the gym was close no indoor market place

it would be to add pool towels by the pool

chairs by the adult pool weren t very comfortable and the couch in our suite was very hard and lacked throw

the entire hotel lobby area smelled like rotten fish there was a lifesaver floating in the pool

room service is

room we were given, 308, is located right next to the adult pool

the pool grill server kevin was sweet, the lounge bar server upstairs was so friendly

- kitchenette with cutlery and dishes - in room laundry - separate living space - screened in balcony, although

stay, but the reception desk kept everyone appraised as to possible danger & temporary closure of pool, etc

the pool was fabulous

could use a deep clean in rooms. picking up parking pass turned into 10 minutes sales pitch.

had to get parking pass from time share people who wanted me to commit to 9 am appointment for free stuff

3) vending machines for laundry detergent and fabric sheets were not operational

like breath old breath and when i asked for fresh ones they smell the same so i am guessing the laundry is being

the room service gentleman was very combative and argumentative

size of rooms , view and location . i can watch my kids at the pool without leaving the room.

our kids really enjoyed the view from the balcony and the swimming pool

is good and the dinner staff were very friendly they have laundry room

one laundry station in the whole hotel

had to use the on-site coin-operated laundry unexpectedly and there was no change machine available and the

room smelled like spoiled laundry

outdoor pool and hot tub a real plus for the kids

even the laundry room was a huge plus to be so convenient

nice amenities and a lot of machines in the laundry room

i wish they had an iron in the laundry room

property was clean, the laundry room was clean

clean and well designed rooms and set up (laundry etc) for the traveler who needs to be careful with money

was very disappointed with the high noise level of the construction going on at the golf course

the spa leadership was poor

i made a reservation for the gym and was not told it was closing every hour for 15 mins

we enjoyed our ocean front room, lunch by the beach and the spa facilities are top notch

golf course and staff

stayed two nights and didn't get room service the second day

it had the full package: food and bar with drinks.

love the location as a professional truck driver we were able to park our bobtail on the property

we didn t receive room service after our first night, we left around 2pm that afternoon, staff was still

liac disease) informing the cook

location and laundry on site

clean, spacious rooms. small but nice pool. decent breakfast.

swimming pool was kept satisfactory maintained

breakfast was a plus

pool was clean

proximity to mayo, fitness room, laundry room, mobility accommodations, pool

the full kitchen in our room was lovely to have, and the cleaning staff was so wonderful and efficient

kids unsupervised in the dining areas and pool who were not stopped or disciplined for their terrible behavior

was beyond kind and respectful however there were a couple bad kids in the dining area and pool; who hit my

a few drinks at the bar to unwind and we were even able to enjoy a nice dinner without ever leaving

love that it has a gym and also laundry area

i tried to do laundry and they didnt have detergent and told me to go to market

noisy due to being close to laundry and external door

had they locked the laundry room the second day i was there

laundry was on 2nd floor

laundry facility had mold/mildew in washer, dryer smelled, wall vent in laundryroom had mold around

friendly staff, clean rooms and on site laundry

2 miles to walmart and target ruby tuesdays right at hotel backlighted mirror, awesome on site laundry friendly

location, clean, value, staff and shuttle to mayo

nop pet

no room service

pool was ud83eudd76 cold

no one picked up room service phone after a 2 hours went down to order room service, no towels in the room had

the hotel was good but the restaurant & room service food was not good at all!

the outside by the pool area was very nice.the rooms was very clean.

gym and indoor pool

first thing we noticed was the floor in the kitchen area was not cleaned well

our beds was so comfortable and the gym was amazing

love that it was close to restaurants and stores and that inside the hotel it has a bar and free breakfast and

breakfast was great and the kitchen staff were friendly and accommodating

, the laundry was not working, the gym was being repaired, the a/c was not cold, the wifi was so terrible

laundry room was out of order, we were staying here because we lost power during the hurricane and

breakfast was hot and good, even the laundry was a plus to have

wifi was actually working ( a real plus) so i could work on my laptop

also would appreciate pet free due to allergies

breakfast could be improved, no wifi in the gym neither in the swimming pool area

no shade in pool area

the bar they had was also closed

property was perfect, the woman serving on the bar was rude and ignorant

com but i heard nothing about it , so i was there to check in at 11pm with two kids and couldn t stay

everyone was nice and accommodating, the hotel is clean and the gym is great

great bar, lounge area, pool & rooms

the hotel had ev chargers for vehicles

everything is brand new. conveniently located. the pool was amazing.

the sleek modern design of the lobby, bar, pool and rooms were so

nice pool, guest laundry facility, and fitness center

the pool hours

was a quiet night and wonderful beds and breakfast that morning before our cruise

com, it states pet free

stuff was friendly breakfast was good need more security cameras in the parking lot

they have a coin laundry room on site

to check out a laundry room key to do laundry and only able have it for certain length of time

the laundry room needed a key and had no windows

cost of the laundry and have to reprogram our card key to get back in our room every two days when they cleaned

ice machine broke, swimming pool closed, spa closed, laundry room broken and closed you can

kitchennette with utensils

well, due to covid 19, no breakfast , which is always quite tasty.

safe location, clean property, spacious room, friendly staff and pet friendly

spacious rooms. comfy beds. yummy breakfast

the gym had exactly the right and enough equipment to get my training

friendly laundry room location

dirty laundry

i like the smoking handicapp rooms but the staff wasnt very helpful or kind

well lit parking lot

wifi didn't work the greatest and the ac really didn't work well either

everything and great bar tenders and food

for room service to clean behind the desk areas in the room we found a bunch of dust and trash behind

the hotel was great! very pet friendly. the room was clean and the patio and pool were perfect.

excellent service! pet friendly with no fee. good bar and restaurant. clean and quiet rooms.

i witnessed a waiter at the breakfast bar taking great care of an elderly couple who griped about everything

think the rooms need updating, bed cover were old, bathroom floors were old and the laundry are was not clean,

they put us in a handicap room next to the service area and had laundry stuff where my 8month baby could hurt

breakfast buffet was excellent the bed was very comfortable and the room is spacious kitchenette was a bonus

kitchen and the look of the hotel in and out. breakfast.

breakfast and location

laundry facilities in the 2nd floor

we were able to use the laundry facility as a last minute need and were very grateful that we had the option

the variety of food since both of my kids eat differently

staff was amazing the lady that does breakfast in the morning is sweet heart she makes you at home and you could

the pool was closed and limited housekeeping

check in, you are responsible for anything you may want or need from toiletries to doing your own laundry even

asked the staff for more towels we were told we had to wash the provided towels with our regular laundry

laundry was a pain due to having to download an app in order to wash clothes plus on some machines

i had to dig through a nasty bin with other dirty laundry to prove to her about the number of

she also has a blatant disregard for providing quarters for laundry

the hotel advertises a heated pool but it was very cold.

best breakfast of any chain i ve stayed in

pool was full of screaming kids

also, being that we are pet lovers not having pet restrictions and only having a one time pet fee was definitely

my kids loved the breakfast in the morning

fantastic breakfast and the kids loved the pool

if you are going on a cruise and have 5 people (2 kids) the couch bed was terrible and not fit for sleeping on

that the location was very accessible to all the shopping locations and fun activities that my kids enjoyed

fantastic breakfast and the kids loved the pool

breakfast was a little limited due to covid but it was still delicious

everything except experience related to interaction with your laundry room.

vending, ice, and laundry product dispensers were all broken without signs

offered to do our laundry when i asked for the location of a laundry mat

not a big deal to pay 5 dollars for the laundry but please make it easy without 25 cents coins, omg no one is

recommend things in the area for kids as it was going to rain the majority of the time we were there

laundry room

check-in, comfortable bed,laundry facility on site, fantastic location: supermarket, pharmacies, gas station

bugs everywhere and left over laundry from previous guest. pics are not of rooms they have.

enough parking space

room on me and it was not a well maintained room it smelled of smoke and was supposed to be non smoking dirty

their laundry room was high priced and the ice machine was always broken 3

professional staff and housekeeping etc, location, on-site laundry, close to local transportation if you need

the laundry comes back still stained and dirty

if you're looking for a peaceful, family and pet friendly hotel, this is for you

tv was fuzzy no wifi bathroom dirty headboard broken

there was no guest laundry

the parking lot is well lit and secluded - i felt safe walking at night

the parking lot feels safe

consistent quality every time we visit. good pool and gym.

pool was too small and right beside the parking lot.

property, extremely up to date, kitchenettes, decent size refrigerator, filtered water, heated pool, gym,

breakfast was ok, but not something my kids would enjoy

loved our stay ❤ the staff was amazing and the kids enjoyed the pool

rooms are provided with a fridge, a microwave, coffee maker, and has a kitchen sink

wifi was a decent speed

the gym was utilized by my husband, and i was happy to wash clothes with the guest laundry

great oceanfront room with suite/balcony, prime location, very comfortable, nice to have a guest laundry, nice

pool could have been clearer

staff was extremely accomodating to me, my husband and our pet

breakfast was very good

highlight of the trip was the laundry service its $2 to was and $2

i believe it needs a little renovating. it also needs more lights in the parking lot.

pool could be bigger, but can't change that now.

rooms were so clean and inviting; staff were friendly and helpful; the free breakfast was delicious and offered

nice staff, late check out, breakfast was all prewrapped items, and room was clean.

laundry facility has 2 dryer, one wasn't working and the other one was busy and didn't not dried

was near the laundry room, i could hear people slam the dryer doors shut but they finished their laundry before

insects in the room, overall dirty feel, terrible laundry facility. the added charge for safe.

friendly and helpful staff clean on site laundry and restaurant nice pool area comfortable beds

the laundry's prices due to the hign cost of inflation!!

remove it - it was likely masking some undesired scents though i didn't smell much of that, the laundry area

laundry guy never gave me one when i took the one to him to get washed

the nicest person i ran into was the laundry worker in the back

down and washers broken couldn t do laundry was sent to another hotel to do laundry one of there competitors

i saw laundry carts everywhere but no workers

dryer in the laundry room are my quarters, not a huge fan of the breakfast included, not the greatest selection

pool, laundry area, gym, and breakfast were really great

of the staff was very nice and helpful- the breakfast was good- i liked that you had a laundry but more machines

was no one who answered my call between 10-11 pm when i tried to inquire about the laundry facility so i had to

breakfast was very good

self laundry costs 3

friendly staff clean facilities nice breakfast choice laundry facility pool area clean and tidy

staff, great room accommodations, laundry, workout center, pool, breakfast 24/7 coffee

bed still had dirty laundry from previous stay (we realized once we opened it) and from 3 days, 2 hot breakfast

laundry room and gym accessibility. free coffee/tea all day. pet friendly.

the small kitchen area was unkept

kitchen in the room

kitchen was sufficient but

breakfast was okay, room very clean and comfy

size and cleanliness, comfortable bed and pillows, very nice in room kitchen space, delicious breakfasts with

all guests could see into the laundry room

even the laundry attendant and custodian was kind and held open doors and gave extra towels

everything, convenient location, clean, comfortable, nice breakfast

the pool was very dirty. they hotel needs to clean it.

location parking staff

it made it easy for doing laundry and organizing the car post-camping trip

the laundry room was so convenient

i used the laundry room and the washers didn't spin my clothes out all the way, tried several times to spin

all machines in laundry room were out of service

the laundry machines were out of order

was great, laundry onsite, breakfast, and pool

the laundry facilities were out of order

the staff kind polite and attentive to one's needs, excellent laundry facilities

front the front desk to the laundry people to the cleaning staff

good facilities on hallway -laundry and ice machine and vending in lobby

the pool was clean hot breakfast laundry on site

i only booked this place to have access to laundry

was very nice laundry is very convenient, looks like it has had a recent renovation very up dated and modern

the laundry facilities weren't working

needed to do laundry

i also used the laundry room being that i didnt want to travel back with dirty laundry

they would have a menu in room, but they didn t, there was no phone list in the room, the laundry didn t

i also loved the convenience of the beach and my kids loved the pool

breakfast was excellent!!! staff was even better!!!

her smile and energy got me and my kids smiling

the hotel had a great set up with pool, room, laundry, gymn

staff and customer service. hot breakfast every morning. quiet. indoor pool. on-site laundry.

-the mini fridge didn t work -the dryers in the laundry room were out of order -it didn t feel like any of

the workout room had a disabled treadmill and the laundry room had a broken dryer

indoor pool, very nice breakfast, laundry on site

to pay extra to do laundry, should be included in price of room

laundry

laundry's on the second floor. nice people and place!

pet friendly also helped us out

with a service dog, yes i know he can pretty much everywhere we go but it was nice to stay at a pet friendly

had laundry mat

there is everything you need: laundry, ice machine, computer with printer

liked the receptionist, breakfast, hot tub, pool, laundry, and that they are pet friendly

was good, clean room, vending machine, laundry, some formal breakfast

it was very clean, they have a playground and little dog park, the pool and hot tub, a gym and laundry facilities

there was dirty laundry under the bed that was not ours and a blood stain on the bathroom door

in the room, dirty floors, untrained desk staff, seems like an overnight for workers hotel laundry not working

they only have one person to do everything as in front desk clerk do front desk and laundry and everything else

laundry

nice exterior; nice front desk receptionist; full kitchen with stove, fridge, and microwave; laundry; fitness

price point for basically a studio apartment love the kitchenette and also the fact i can do laundry in my

laundry washer didn t work

i appreciated the laundry and balcony for fresh air

room was nice and included a kitchenette and laundry, though we only used the fridge and coffeemaker

love how clean it is, and easy plentiful parking, love the gym, and how lovely the lobby smells

when i went to the shopping area to find laundry detergent, the clerk on duty told me that it was complimentary

hotel was clean, there was a laundry facility, and it was located directly off a major highway for convenience

they also had a guest laundry with a washer and dryer

longer pool hours

hot tub by pool. bar in the lobby. you could also get starbucks (which please my wife.)

did not have a business center or guest laundry - both of which were listed on the website - we would not have

hotel is nice but no laundry facility which is nice when you re traveling for work purposes

no self serve laundry or complimentary breakfast no deal breakers

no laundry facilities

no laundry facility or pool

thats laundry didnt work!

they had a lot to offer if you were looking to socialize with others downstairs between the bar, pool table,

fact i payed almost six hundred dollars for two days and had to pay for my cereal and milk for breakfast

the day that my husband and i stayed there they were too many kids, and no parents to discipline them so needless

also can get inexpensive cooked to order breakfast

they have an on-site self service laundry facility

many restaurants around the area, one of the receptionist help me how the laundry works that s so

initially book my room because online it said it was pet friendly once booked i received an email detailed my

the room stunk,the wifi was spotty, no breakfast

we have to pay for parking.

laundry services were not available

i spoke to staff who said the laundry room was backed up like always

the staff providing the towels and laundry were nice and accommodating

housekeeping using elevators during busy times. the laundry carts made a long wait.

there is a laundry (washer & dryer) on the 7th floor, so there was no ice maker on that floor

laundry only takes quarters

we smelled smoke twice and couldn t figure out if it was workers in the laundry room

bathroom exhaust fan didn't wotk. laundry facilities limited. too expensive.

no quarters for laundry at front desk. door didn't lock/shut securely.

the pool. the location. the breakfast. liked the laundry

laundry machines were a disappointment.

pool was closed and that left the kids with nothing to do.

the kids did not get to go swimming because of the weather but that was the only dislike of the stay

parking is often difficult as the hotel seems to be busy and full

the pool wasn t open for use

the laundry was very confusing

lots of things available (food, drinks, laundry)

however, i was under the impression that it was a pet free

kids friendly hotel

if i would have had my kids with me, i would definitely say something

i did not like the fact that some of the front desk staff lied about not having a laundry facility for guests

excellent breakfast

my children were going to sleep in that part of the room but since the tv didn t work the kids had to use

if you have kids and they have a tendency to sleep late

pool very small but clean. hot tub was great. room was great

nice to have laundry facilities

no towels in the pool no shade area for the pool the pool water was super cold

i didn't get in the pool, but my granddaughter did, and said it was quite cold

breakfast was okay

pool was nice, enough sits and beds outside

laundry was broken and too far to walk to a restaurant. but close drive to anything you need.

reception was very friendly. refurbished rooms were good. on site laundry a bonus.

parking was awkward

had no free wifi due to there being no signal for those of us at the ends of the hotel

no wifi... musty... horrible place

there is also a laundry

the pool was perfect

very confortable. the room is big and have a small kitchen area. breakfast was nice too!

location is in the middle of jacksonville very pet friendly.

like the location & the deal i got on the room with the spa tub

laundry and breakfast and office space with computers

ice machine and laundry services down. plus room service every other day.

we could even walk to get ice cream, which my kids really enjoyed

use to breakfast buffet

the kids loved the pool and hot tub

daughter didn't like there was no pool the free laundry and grills made up for it we have a beach don't need a

liked the free laundry facilities and just the cleanliness of the room

the laundry facility was clean, the kitchen in the room was well-stocked with cookware/diningware, and

we also loved that there was laundry and gym for public use

we're very friendly housekeeper had everything i needed plus more wonderful idea about the free laundry part of

next to loud laundry room

they also have 24 hour coffee in the lobby and a nice pool, guest laundry and a very well lit property

staff was wonderful. laundry facilities on site. nice variety for breakfast.

change machine in the laundry was out of change

staff were friendly, free shuttle into downtown and onside laundry facilities, microwave in room

i really liked the laundry lady

glad there was a guest laundry available

laundry facilities

the laundry room could use a lot of tlc

laundry on site

my laundry was stolen from the dryer and that my room was filthy but i was comped 1 night so i

need to wash your towels (hotel towels) in the laundry $3 per load and $3 to dry, there is no breakfast available

finally tracked 2 employees down in laundry room having a good time and one was front desk employee with bad

the laundry did not work and clerk do not have the care

the staff were very friendly and helpful. liked that there is a laundry room for guests.

was amazing the staff is amazing and so friendly and have a amazing breakfast every morning the rooms was clean

the breakfast lady with the ponytail looks like she s from india needs to be removed asap, she s

breakfast was good

breakfast was terrible

some of the parking spots the pavement was all broken up and rough

the location is perfect and the breakfast was pretty good

location. staff and breakfast was great. has a wonderful stay. love the place.

the shower never stopped running which kept my kids who are sensitive sleepers awake

she was kind and professional from the moment i met her and asked for an early check in

truck parked in the front parking lot which blocked about 6 spaces and caused me to have to park in the back

staff was helpful when we had to move a lot of belongings with laundry cart, because luggage carts were missing

exercise and laundry facilities

the parking lot is well lit

$75 pet fee was unexpected and totally out of line considering no areas were provided for pet walking

the kitchen area in our room had a bit of syrup still stuck to counter tops and even chairs.

it s above some machinery, laundry or the ice maker machine and the noise is unbearable all night long plus

we definitely appreciated the coin guest laundry machines on the second floor and made use of them

carpet smelled and was humid and the lighting was very dim in the hallways especially near the laundry room

the laundry room has someones garbage on the folding table it was dirty

parents do not want that much sugar for their kids

room service was fast and delicious

the lobby bar was nice at the end of a long work day.

the bartender at the bar was amazing i can't remember her name i want to say it was amy but she made

comfy and the bar downstairs

booked a double bed but the staff gave it away so i was crammed in the room with three kids but other wise the

laundry machines takes money and do nothing, when you approach the hotel to report the faulty

knew the room had not been cleaned properly and there are complaints all the time, also it stated laundry and

there was not a laundry room and it was under construction

freeway very clean bed and updated interior big hotel with goood facility from fitness center , laundry and etc

knew the room had not been cleaned properly and there are complaints all the time, also it stated laundry and

if you go in the laundry room have a sign that says you can get changed at the desk when i got to do desk they

laundry room was the only nice thing

great place to stay and pet friendly

location is convenient, staff was friendly, needs more amenities & security cams in parking lot

in the parking lot and there were druggies scattered throughout the parking lot and very sketchy people

good laundry

clean and well-maintained, staff helpful, room very quiet- even though ground floor next to laundry, great

it was fine but nothing that appealed to kids

the pool and hot tub were both very clean and enjoyable

very poor wifi and noisy aircon

seems the laundry machines were inoperable.

was disappointed the pool area was closed

the included hot breakfast was more than adequate compared to many hotels we stayed in

pool area was clean with great fluffy pool towels and a heated hot tub

the free breakfast bar there was an elderly man who was coughing and sneezing all over the food

as clean friend attentive and my pocket isn't broke by the time my stay is done so fair price the laundry is

breakfast was nice had a laundry if you needed i

you're looking for a quick last minute place to stay with basic amenities ie: pool, laundry facilities, handicap

breakfast, laundry on site and the friendly peopleqqq

laundry facilities

elevator could have been working and it would ve been nice to have more than one place for laundry

there s only one floor for laundry

neil the new young lady with the red hair i didn t get her name ouuu and the house keepers and laundry staff

and guest laundry was out of order the whole time we have been here

are there homeless people hanging around the property and come inside to use the laundry facilities at will

i asked if i could do laundry, she treated like we are a thief or something and telling us, don't go anywhere

appreciated the laundry facilities

to come vacuum our floors 11pm at night and we had to take our own sheets downstairs to laundry room and

was loud, laundry room wide open with a party going on in there while we were trying to rest for our trip

you can do your laundry pretty cheap here.

i want refund for laundry, room service and pool not working

also, reported no plastic bag for laundry first morning and it was never replaced

laundry facilities only accepted quarters and when you ask one of the front desk clerks they were

this place was filthy. from the carpet to the elevator to the guest laundry.

sheets, smelled great, laundry facility within hotel, breakfast was pretty good, coffee available 24 hours day

are no laundry facilities on the property

the pool could have been a little more cleaner, clearer water

good size room, nice breakfast, tv and wifi work consistent.

breakfast was wonderful! the room, bed and bath were excellent. staff was very courteous!

nice lighting, pool was nice

the gym and he laundry facilities were good as well

small, but nice gym, nice pool, free laundry and always free coffee in the lobby

spacious room able to wash and dry laundry free if charge

had to wait for my then when i came back to take a bath because there was no towers available and laundry

i also liked how they had a laundry room