the laundry ladies could not understand when i said i needed more towels and wash clothes

what i don't like is that they dont tell you on any website that there's a deposit for a smoking room

there was ample parking and wifi; the tv had lots of channels

wasnt aware of free wifi cleaning could be better micowave was nasty old food stuck in it hair in tub on

the wifi

was close to laundry room and that woke we up

the mexican restaurant in the hotel. huge parking. walmart nearby.

to go to sleep and watch tv also the guy who says am i checking out or staying and ask for laundry and the maids

to stay it's in a good location, there is also a lot of things close by, stores, restaurant, laundry mats

doesn't have a laundry room

of loud noises from highways, noisy guests, workers, and laundry room

not enough parking

there's only one set and people who use it don't seem to bathe or use laundry soap because it stinks really

laundry onsite is a plus with long cycle times, don t hesitate to book your stay

online it's said it had a pool get to property no pool false advertisement

old, everything was unplugged when i got inside, wifi wasn't very fast, pool is shared with two other hotels,

there was not coffeepot in my room. my next door neighbor was clearly smoking weed.

check in/out process and even though my room had no smoking signs, it had 2 ashtrays on the table

the breakfast was great

also, we woke up late, uncertain of breakfast time, we called the front

they pool is cleaned everyday and was very pleasant

pool closed too early.

requested prior to my arrivalfor my room not to be by an elevator or laundry and on a higher floor

the laundry does not have detergent and needs coins

room was right next to the laundry room so we could smell the detergent chemicals at times and the slamming of

oh, and there was no room service or kitchen service

website still has amenities and services listed that they are not doing anymore such as the free shuttle it

you have to pay for laundry machines

was no hot breakfast phone lines were off when i went to laundry to wash my clothes my clothes are soaking wet

staff and the front desk to the bar area, and the housekeeping staff were all so wonderful

the morning server for breakfast bent over backwards to accommodate my family

it was 2 adults and 5 kids had 2 rooms on the opposite side of the hotel staff was mad the kids was going from

pool area is very poor, lacking in any character. no laundry services available

each day, the laundry dept was out of face cloths and we had to wait for them to come available

quality of the breakfast, had to ask for milk, butter, no toast,

location,location,location! johnnies restaurant bar and staff were outstanding!

nice room comfy beds good pool and breakfast was good

i was walking from my room to the laundry room and it fell, someone picked it up and never turned it in

and close to downtown, either walking or via sky rail good laundry

the breakfast lacked protein. the laundry room had not detergent dispenser.

laundry staff dragging dirty laundry of the elevator on the floor with ripped bags

the laundry room was without any soap

doesnt gave a guest laundry. would have been of benefit as i was on an extended trip.

this includes the front desk, the cleaning staff and the breakfast staff

you have to pay for wifi

the pool was easy acces and the gym was good

no shade around pool

no housekeeping due to covid no tub no laundry no issues though- would def stay here

my daughter was in hospital, so it was helpful to have hotel room so close for my other two kids

this time i plan to pick the riverfront view and take advantage of room service

the restaurant & bar closed too early

and people and kids in and out down the hallway running very late after 10pm

i ordered pool service and waited almost 30 minutes for a beer and then got charged like $8 deliver service

river view choice this one because it offered free wifi

linens dirty, carpet stained, wifi not user friendly, location is kinda sketchy

loved the room service

the gym is serviceable but quite small and crowded by 0830 the wifi was atrocious

the vending machines don't work, the laundry stinks

breakfast was nice had a laundry if you needed i

breakfast, laundry on site and the friendly peopleqqq

as clean friend attentive and my pocket isn't broke by the time my stay is done so fair price the laundry is

you're looking for a quick last minute place to stay with basic amenities ie: pool, laundry facilities, handicap

area for pups to walk and easy parking

kitchen in room

i can't really complain. breakfast was standard, not awesome, but good enough for our needs.

love the clean rooms, nice kitchen, hot breakfast

we had concerns about the security in the parking lot, but nothing negative happened.

and guest laundry was out of order the whole time we have been here

there s only one floor for laundry

are there homeless people hanging around the property and come inside to use the laundry facilities at will

elevator could have been working and it would ve been nice to have more than one place for laundry

neil the new young lady with the red hair i didn t get her name ouuu and the house keepers and laundry staff

i know they must ve washed those in the new bath& body works laundry detergent or the new dupe for baccarat

laundry room dryer did not work

the pool was nice and clean

conveniently located by restaurants and plenty of parking

room smelled like i was sleeping in the kitchen

desk staff was borderline rude, the room was not clean, and the dryer in the guest laundry was not working (and

pool was not clean

the pool dirty and cleaned while i tried to use and hot tub ph wrong and we could not use

for this time and age, free wifi is quite bad.

pet fees *may* apply, they definitely do

are no laundry facilities on the property

the gym had some sort of weight machine that was broken and dangerous and no one made any attempt to

easy check in and pet friendly

nice lighting, pool was nice

the pool needs to be heated

staff was helpful when we had to move a lot of belongings with laundry cart, because luggage carts were missing

exercise and laundry facilities

had a nice little gym

the parking lot is well lit

was next to the parking lot

this place was filthy. from the carpet to the elevator to the guest laundry.

also, reported no plastic bag for laundry first morning and it was never replaced

had to throw dirty laundry and towels in hall cause room never got tended to even after we told the desk on 2

but the laundry staff were rude and

big rooms and guest laundry

i also liked how they had a laundry room

free laundry!!! the rooms were clean and the staff were outstanding!!!

very poor reception laundry machines were backed up for hours as people left their goods inside the machines

spacious room able to wash and dry laundry free if charge

had to wait for my then when i came back to take a bath because there was no towers available and laundry

had a pool

was pricey and it would have been nice to have a hot tub by the pool since the water was still pretty chilly

no hot tub with pool.

pet fee was outrageous at $150

the hotel was beautiful itself. love the stairs and the pool area.

laundry room available with good machines

freeway very clean bed and updated interior big hotel with goood facility from fitness center , laundry and etc

laundry machines takes money and do nothing, when you approach the hotel to report the faulty

there was not a laundry room and it was under construction

knew the room had not been cleaned properly and there are complaints all the time, also it stated laundry and

was loud, laundry room wide open with a party going on in there while we were trying to rest for our trip

to come vacuum our floors 11pm at night and we had to take our own sheets downstairs to laundry room and

convenient location, ample parking, mini fridge with freezer, laundry in lobby

you can do your laundry pretty cheap here.

appreciated the laundry facilities

breakfast was good

the wifi was probably the best i've ever experienced at a hotel and i was in room at the far end of the

had an oily film so couldn t let kids access

great staff, beautiful facility and amazing pool

they were so kind that they provided us with muffins because they knew we would miss breakfast

great pool

trash in the pool.

my kids were tired after a 3 hour drive and they had to be on the vball courts in a few hours

i also liked that there was plenty of parking close to the entrance

location, spacious rooms, free parking, staff

was amazing the staff is amazing and so friendly and have a amazing breakfast every morning the rooms was clean

breakfast lady with the ponytail looks like she s from india needs to be removed asap, she s

breakfast was terrible

the breakfast lady with the ponytail looks like she s from india needs to be removed asap, she s

some of the parking spots the pavement was all broken up and rough

finally tracked 2 employees down in laundry room having a good time and one was front desk employee with bad

the staff were very friendly and helpful. liked that there is a laundry room for guests.

laundry room was open but only 1 out of 4 dryers was working

the laundry did not work and clerk do not have the care

need to wash your towels (hotel towels) in the laundry $3 per load and $3 to dry, there is no breakfast available

laundry and breakfast and office space with computers

ice machine and laundry services down. plus room service every other day.

the pool and hot tub were outdoors and well maintained

the kids loved the pool and hot tub

great room to accommodate 2 adults and 4 kids

there is also a laundry

only downside was a slight smell in the room because it allowed pets

clean, breakfast the lady was awesome

one was hair in my spa tub

parking area

daughter didn't like there was no pool the free laundry and grills made up for it we have a beach don't need a

we're very friendly housekeeper had everything i needed plus more wonderful idea about the free laundry part of

outstanding accommodations! comfortable, clean, free laundry, nice exercise room. a+++

all the facilities including laundry and gym was great

liked the free laundry facilities and just the cleanliness of the room

breakfast was delicious and the laundry facilities were free to use

a small pool

this hotel is amazing! lots of room, a nice kitchen and free breakfast.

there could have been cups in the gym

breakfast was not so good

they have an on-site self service laundry facility

many restaurants around the area, one of the receptionist help me how the laundry works that s so

initially book my room because online it said it was pet friendly once booked i received an email detailed my

pool looked green.

the pool area is awesome! it even gets sun in the evening. the staff was very friendly.

thats laundry didnt work!

the staff was friendly. enjoy the breakfast

sushi and starbucks in the parking lot

they had a lot to offer if you were looking to socialize with others downstairs between the bar, pool table,

parking is a little weird because it is shared with other businesses but not a big deal

laundry room was the only nice thing

if you go in the laundry room have a sign that says you can get changed at the desk when i got to do desk they

the kitchenette vent was not working

the front desk wasn't open so we checked out and gave our key card to an employee cleaning the parking lot

kids running up and down the halls, people hanging out in the parking lot (smoking, grilling, meeting spot)

no laundry room

hotel is nice but no laundry facility which is nice when you re traveling for work purposes

no laundry facility or pool

no laundry facilities

no self serve laundry facilities but they do offer a laundry service

price point for basically a studio apartment love the kitchenette and also the fact i can do laundry in my

i appreciated the laundry and balcony for fresh air

room was nice and included a kitchenette and laundry, though we only used the fridge and coffeemaker

laundry washer didn t work

parking was excellent, and quiet area

staff is very friendly and helpful they have a gym here there's a laundry facility on every floor and the pool

nice exterior; nice front desk receptionist; full kitchen with stove, fridge, and microwave; laundry; fitness

there was dirty laundry under the bed that was not ours and a blood stain on the bathroom door

they only have one person to do everything as in front desk clerk do front desk and laundry and everything else

in the room, dirty floors, untrained desk staff, seems like an overnight for workers hotel laundry not working

laundry detergent caused a f ace outbreak in which i wished to not be seen due to lip and eye

laundry 1st floor only

we only wished the pool and jacuzzi were open at least till midnight, 10 pm was a bit early.

parking lacking

liked the bar and bistro, was good, very convenient and good prices too

wanted to do laundry and to wash one load of clothes was $4

parking at night was difficult to find due to renovation trailers parked in lot

good location and trailer parking

breakfast and the pool was amazing. room was really clean.

letting you use the parking lot for extended time

staff, location, gym, laundry can't be beat. spacious, clean room and bathroom

the fact that the laundry and gym were connected made for a great opportunity for a workout while waiting for

the fact that the laundry facilities were free.

laundry facility

staff, close to grocery market and several restaurants as well as shopping, laundry facility, full sized fridge

must wash towels at laundry mat between

staff and pet friendly

there were people doing drugs in the parking lot of the hotel

floor was ripped up so you tripped on it and drawer in kitchen fell off and lights were all dim and messed

also the wifi doesn't doesn't work so i wasn't able to get anything done on my laptop

sheets smells good like came from laundry

room had several bed bugs they were all over my kids bitten my kids i wouldn't advise no one to book no room

the gym was nice

my family and i definitely enjoyed our time at the pool as well

liked pretty much everything! loved the pool front desk lady was great along with manager!

we were able to use the laundry facility as a last minute need and were very grateful that we had the option

laundry facilities in the 2nd floor

while using the pool at 230 in the afternoon cleaning guy put cleaning products in while kids and adults were

my kids enjoyed the pool and hottube

everything was great from the grill,pool,and breakfast.

staff, the smooth check in, check out process, the breakfast lounge personnel and the best shuttle driver ever

the comfort of the beds and amazing room service.

beautiful! nice pool & rooms. restaurant food was great and so was sean!

staff the hotel in general was nice my daughter enjoyed the pool

location pet rules bar patio

pool was full of screaming kids

tried the bar on the first night and there was a hair in my drink

the pool was warm. gym was awesome. room was beautiful.

great location, clean rooms, plenty of parking room, and the breakfast they serve is good

too many pet dogs at hotel. hate to think they sleep in by beds.

there was no guest laundry

the bar area was generally unattended

consistent quality every time we visit. good pool and gym.

was noisey, doors slammed kids running till after 11pm, next door got busy at 3am so that woke me up, not sure

the parking lot feels safe

nice laundry facility and nice staff

she also has a blatant disregard for providing quarters for laundry

i had to dig through a nasty bin with other dirty laundry to prove to her about the number of

the pool was not accessible, and the laundry room was way to small for the amount of people here

laundry was a pain due to having to download an app in order to wash clothes plus on some machines

having a kitchen inside your room is unbeatable

pool was clean

think the $75 for having a pet with you is pretty steep

kept room, breakfast bar is impressive, accommodated our early check in

was fairly noisy with the pool by my window

the laundry comes back still stained and dirty

their laundry room was high priced and the ice machine was always broken 3

professional staff and housekeeping etc, location, on-site laundry, close to local transportation if you need

didn t have breakfast

the non smoking rooms still smells like smoke

bugs everywhere and left over laundry from previous guest. pics are not of rooms they have.

check-in, comfortable bed,laundry facility on site, fantastic location: supermarket, pharmacies, gas station

laundry room

the wifi

enough parking space

fantastic breakfast and the kids loved the pool

plenty of free parking and located near shops and restaurants

the swimming pool is not that clean.

enjoyed brittany, she was a pleasant person. i also enjoyed the fitness center.

breakfast was a little limited due to covid but it was still delicious

think the rooms need updating, bed cover were old, bathroom floors were old and the laundry are was not clean,

they put us in a handicap room next to the service area and had laundry stuff where my 8month baby could hurt

i didn't like the breakfast staff at all very rude.

loved the kitchen and so spacious the room, perfect for family!

hotel is located near restaurants and shopping and very easy to get in and out of the parking lot

friendly laundry room location

dirty laundry

parking right outside our door

the wifi connection. i couldn't get connected more than i could.

wifi didn't work the greatest and the ac really didn't work well either

very clean was worth it the money my family and i love it ud83eude77ud83dude4fud83cudffb good breakfast ,good

was kind of disappointed because the pool wasn't in use

having a bar and the staff were very courteous and professional

lots of different parking spots. very clean and nice people.the breakfast was great

breakfast could be improved, no wifi in the gym neither in the swimming pool area

great bar, lounge area, pool & rooms

the sleek modern design of the lobby, bar, pool and rooms were so

the hotel had ev chargers for vehicles

everything is brand new. conveniently located. the pool was amazing.

everyone was nice and accommodating, the hotel is clean and the gym is great

was kinda disappointing and i had called for room service but they never showed but it s

the bar an food was great

breakfast was phenomenal. keyless entry...

breakfast was very good. the happy hour was also very good.

your gym where people exercise and sweat and do not wipe machines or door handles is open

television was good and laundry room was a blessing

ice machine broke, swimming pool closed, spa closed, laundry room broken and closed you can

the laundry room needed a key and had no windows

marijuana in the place(i didn't feel specially when i took me late to do the laundry someone strange called me

hotel employee recommended places to eat and laundry services

breakfast was hot and good, even the laundry was a plus to have

, the laundry was not working, the gym was being repaired, the a/c was not cold, the wifi was so terrible

laundry room was out of order, we were staying here because we lost power during the hurricane and

missed breakfast so i'm not sure how it was

didn t like the fact that parking wasn t enough

the hotel is in a shopping area, movies and gym and a couple of bars

parking lot dirty

wifi wasn't working, bathtub was up ankles in water as i took a shower, furniture needed to be

i pulled up to the hotel it looked abandoned as there were two cars in the large parking lot

wifi went down. it was also very slow

location and laundry on site

breakfast because of covid

pool out of service for how long

parking was a bit rough with the remodel team using the parking lot

didn't like that it wasn't any parking spots ,and big over sized vehicles and 7 spots or more taken up and the

the next morning we ordered drinks for room service and never received them because they forgot what room it

parking was free but hard to find

finding a parking spot due to a party going on

was no coffee in the room and we didn t get room service

the free wifi was great

laundry machines were a disappointment.

my kids love hotels

pet friendly and accommodating. friendly helpful staff.

didn t like the smell of the room, it smelled like a gym locker

the property has a swimming pool it can be used

we smelled smoke twice and couldn t figure out if it was workers in the laundry room

didn't have quarters for on site laundry

laundry only takes quarters

the pool. the location. the breakfast. liked the laundry

plus if u want to any laundry in thier laundry facilities which consisted of one old small an outdated washer

clean and well designed rooms and set up (laundry etc) for the traveler who needs to be careful with money

laundry room on site and we were able to change out dirty linens/towels whenever we needed

nice amenities and a lot of machines in the laundry room

i wish they had an iron in the laundry room

even the laundry room was a huge plus to be so convenient

breakfast was great

breakfast was amazing!!

clean, comfy and lovely breakfast

on parking

hotel had a pool, gym and the entire hotel was very well maintained with cleanliness

the laundry room was broken

staff was friendly we loved the laundry room on the same floor.

breakfast

the pool wasn't clean

if there were more cars, i may have been annoyed with parking.

no laundry available

parking lot was a little small

parking

i liked that they were pet friendly

bed spreads r very dirty can see dirt on them never been washed carpet is very nasty i have stayed here three

no laundry facilities as advertised

staff on the whole is friendly and there was even laundry fascilities

there is no laundry room only one washer on the outside

no wifi..dirty, lazy staff

the rooms pool

nice pool, guest laundry facility, and fitness center

trucks with trailers took several close parking spaces and left little room for cars

$30.00 for pet fee but no pet zone or baggies

breakfast was amazing, quiet, friendly staff every one greeted me, also the kitchen staff was actually introducing

the room was quited, easy parking in front and back of the hotel

of the staff was very nice and helpful- the breakfast was good- i liked that you had a laundry but more machines

dryer in the laundry room are my quarters, not a huge fan of the breakfast included, not the greatest selection

pool, laundry area, gym, and breakfast were really great

was no one who answered my call between 10-11 pm when i tried to inquire about the laundry facility so i had to

very good breakfast but iam vegan..hard to find.

parking, for sure

not enough parking.

our kids live in jax and live in a small home. this is our

breakfast could have been better but its good for free breakfast.

very clean, new, good breakfast, staff friendly.

2 miles to walmart and target ruby tuesdays right at hotel backlighted mirror, awesome on site laundry friendly

friendly staff, clean rooms and on site laundry

laundry facility had mold/mildew in washer, dryer smelled, wall vent in laundryroom had mold around

less than 10 minutes from the mayo clinic and a free shuttle too

close to mayoa ? ? s and had a shuttle to and from mayoa ? ? s

must use debt/ credit card to do laundry, no quarters

all vending machines are empty pool is broken

very clean, indoor pool was cool

not bad for a pet friendly place.

the pool was closed, but we knew that due to covid.

down to the quality of the breakfast bar, i was very impressed

the ud83cudf71 breakfast was amazing

eggs at breakfast were not very good, that was the only bad thing i could say, and i wish it were under 100

the quality and cleanliness of the hotel, staff, breakfast, and rooms can vary greatly based on the locations

the only option was illegal parking in the street which was clearly marked with no parking signs

charges for housekeeping services fees for towel replacements ice maker didn t work laundrymat is/was out of

clean towels or clean sheets, sheets were itchy and stiff, there was a horrendous smell in the laundry room to

cleaned and when my wife asked about some clean towels at the very least, she was told to use the laundry to

at the laundry mat the hinges were rusted the door was leaning and it was heavy rust and dirt on every

pool was unusable for my entire trip and the washing machines kept breaking down making doing our laundry

the room smelt musky and the laundry room was broke

the laundry room was very clean too

good value. good breakfast.

room was okay the staff was really nice but they told us they had a pool and a hot tub they did not have no hot

staff, great location, conveniently located just couple minutes from jax naval air base, ample parking, nice

pool and hot tub was out of order there were piles of laundry and trash all over the hall on the second floor

everything was perfect , i just said the weather for the i travel , i don't use the pool

lobby bar un-inviting

granddaughters loved the pool

in door pool.

laundry facilities

no laundry facilities.

parking was an issue, if you were earlier you had parking, if you came in late you had to park at

parking i felt is limited

breakfast area can get cramped on a busy day

were put in i believe room 127, it was just past the laundry area so during check out we couldn t get the

beds were very uncomfortable, laundry room unclean, and bath towels were dingy.

wifi not work

the breakfast was amazing! the staff was nice and informative.

parking was difficult

i tried to do my family's laundry

was a bit dated, rooms smelled like burning dust, pool was under the building so it was ice-cold from no sun

the price for pets a day i think is a little bit too high

breakfast was hot, fresh and delicious

great breakfast

loved the self clean laundry option for washing and drying clothes

clean, friendly and convenient. the bar was great and the food was outstanding.

need to offer happy hour at the bar for guest.

plenty of parking

in the parking area meant parking a little further away to the main entrance and then dragging all our

thought it was in carpet but as we laid in bed, i realized it was probably the laundry detergent

pool could have been cleaned

the breakfast was good

breakfast too early

miss the old breakfast

laundry machine was down

room was spacious, clean, nice, very comfortable bed, had a cafe for breakfast, nicely decorated

clean, good location and free parking.

guest complained about my kids making noise on christmas morning

no complementary breakfast

having laundry locked was nice

laundry machines worked good during my stay

and they said the room was supposed to be fully empty with everything you need to use for your kitchen use,

there is a small kitchenette but no supplies such as flatware/plates/soap

the kitchenette.

breakfast was fabulous and the staff was very friendly and accommodating

couldn t get into the pool area in the morning at 7:30 said 6:00 am - 9 p m

the pets are everywhere

great clean hotel, with good breakfast, clean rooms, pool and gym

with toaster available;kept clean and neat; rooms large , clean and beds comfortable ;slept well parking safe

the tub was slick, had no shower mat, and the safety bar was located at the shower head end of the tub

food & need better lighting in parking lot with possible patrols

no good channels in room for tv, pool was not heated. went out of our way to find heated pool.

no room service

no one picked up room service phone after a 2 hours went down to order room service, no towels in the room had