and elevator were wet due to kids going and coming from the pool

they have free shuttle to airport, warm breakfast and parking was cheap while we were away.

not enough parking in the front of the hotel

easy parking

breakfast was good. more fresh fruit should be included

everyone from the shuttle driver, front desk, cleaners, breakfast attendants, and laundry are friendly, kind

washing machine was broken even though i specifically asked the day before we arrived if they had laundry

wifi is really bad , so my kids are not happy

only thing i have to say that could have been better was the breakfast

room was clean, bed was very comfortable and gym was adequate to get in a short workout

on site coined laundry facilities

there was no mini mouthwash in the bathroom, no bag for dirty laundry.

room wasn t thoroughly cleaned before me someone else s dirty laundry was still there between the desk

laundry room is a great idea but not selling detergent and dryer sheets or change is not.

convenient to access airport shuttle service was great people at hotel very helpful

checked and the service is great, i had to do laundry did two loads of laundry sent two letters in the ladies

great room, laundry facilities, restaurant

pretty much everything newer hotel clean great and friendly staff clean pool

children that kept jumping around late and early, perhaps it would be suggested that people with kids stay on

was great, room was beautiful, pool and hot tub were excellent

convenient location, airport shuttle and parking while we were away

our room key would not allow us access to the pool area. we had to get staff to let us in.

pool still wasn t operating and others were and no breakfast

the power bar beside the bed with usb inputs did not work and my phone was dead in the

a shuttle was arranged for the morning

to move room as too noisy over laundry area

like the staff in the kitchen band bar brandy was very friendly and very helpful it was very

spotty wifi

room service extremely poor

food to my room, i was expected to stay and sit to eat but i had wanted to grab food for me and kids before

laundry, and pool hot tub, and breakfast were all great

laundry is $5

toiletries instead of dove and other items such as a shower cap, room slippers, shoe shine and laundry bag

i landed in toronto and went to gate 9 for shuttle i waited 60 mins

because of covid the normal breakfast area was closed. disappointed but i understand.

booked because the pool, hot tub and guest laundry facilities

no laundry facilities (apparently since last august) and my room smelled like dog

also laundry was out of service

free breakfast is a plus pool very clean laundry room when you have kids is amazing

i asked for clean one and she said bring the dirt one to laundry room i said ask the house keeper to change it

comfortable clean friendly service location laundry

clean and quiet- we had a peaceful night. close to the airport with free shuttle service.

location, comfort, parking

the gym i heard was very mild as well

shuttle that ran every half hour and that there was the option to leave our vehicle in their parking for a low

no loonies or quarters for the laundry, had to walk to another hotel for change.

only thing i can think that could ve been better was the laundry costs three dollars and the front desk had

laundry facilities were questionable

the laundry facilities were convenient and clean

i thought for laundry they should have had a change machine or change. none available.

there was laundry facilities as well, however, we did not use it

the room was nice, the kitchen good and the fireplace and tv

good size room, good parking

lovely fireplace

staff were friendly and the breakfast was very good

laundry was free, pool was clean and refreshing

tub not working, laundry facilities not working, they don t post that on website before you book so you have

the pool area is very small with no restroom

better muffins for breakfast but good in general

room was fantastic and very, very, pet friendly

the reception said the housekeeping is closed and he has no access to the laundry room

only thing i did not like about the place was they don't have laundry room for people who stay longer like i

the breakfast was wonderful with many selections

they offered pet bowls

is good from room, location, shuttle, amenities to breakfast

and she gave me laundry soap and a dryer sheet

room with everything required, good night's sleep and included a good breakfast even did laundry before checking

who checked me in at night was so unpleasant, and out me in the room so close to the reception laundry room and

free laundry machines decent breakfast friendly staff quite n close to coasters pub

free self service laundry

friendly staff, coin laundry inside hotel

the breakfast and the coffee

they let us have an early check in. great location!

more staff in the bar in the evenings to support drinks and food orders.

$ from airport - didn't know that there was a shuttle when we landed

the room was across from laundry room. people woke me up early.

room was great. very friendly staff. excellent breakfast. great value for the money.

do not have a pre-made breakfast to go option for those that need to leave before the kitchen area is

wifi was very slow

motel is clean and the is lots of parking

halo bar and bistro was at times quite loud with music - but were served in the quiet library if we

room service was fast and courteous

due to the circumstances, we got room service which was amazing

there is free wifi but the staff only gives directions to use the paid version

dinner was awesome (lamb shank) and the staff in the bar were lovely

no laundry liquid/detergent house keeping every 3 days is just terrible.

they have a laundry facility for guests to use

breakfast was simple but good to have

breakfast was nice

also they said that they noted my request for the pet friendly room in the booking, com app but during check

but i could easily see hair in the bathroom and pet hair on the carpet

spa is closed, no hot tub or pool

i was travelling with my kids and they really enjoyed our stay

room service

great place to stay if traveling by air with a complimentary airport shuttle service

some guests were hanging their laundry on the fence at the boundary of the motel

laundry room

i was charged $16 extra to do one load of laundry

on site laundry was a bonus

the laundry for

pool, gym and laundry facilities are good and convenient

3) we loved that we could use quest laundry (2$ for a load and dryer) - so i washed and dryed all our clothes

the pool and laundry facilities were great for our multi-night stay

breakfast, laundry, clean

free parking

there is coin laundry onsite

complenmentry breckfast was nice great for picky kids

friendly staff, clean rooms and good parking

the kids loved the pool and we all slept great

during the week the breakfast dining area was not cleaned and unsanitary (messy kids)

pool was enjoyable and excellent, polite staff

lot of parking space.

food, beds, pool, hottub, location

it wasn't their fault because all of alberta is closed down but we couldn't he use the swimming pool

park in your parking lot and then go to the pizza restaurant

clean, big rooms . nice social house attached, free parking

not a complaint but would like to see a bar at the pool ud83dude09

i liked the gym and the swimming pool.

little kids running down halls while trying to sleep!

the pool was a great bonus too

they have free laundry

a very noisy room next to elevators, ice machines, and a laundry drop-off room

comfortable beds and gym had free weights

easy access. ample well lit parking. breakfast was included and had lots of items to choose from

free parking

ashwin found a ready room but was long walk down hallway near laundry & 'work' area

lovely staff, great location, loved having kitchen and laundry.

really liked the laundry facilities in suite setup - handy when traveling

massive room with king bed, kitchen and laundry facility. it was a suite.

sofa is very nice, desk is great, love love love the laundry en suite

laundry prices and the cable tvchanels

the breakfast was wonderful, staff friendly, the laundry affordable & convenient, all in all thank you very

i found someone's laundry behind the bathroom door as well

have guest laundry

laundry facilities

were great with us and with our kids

love the breakfast every morning

the kids down the hall really enjoyed the pool

3)wifi was absolute garbage and would not connect for more than 5 mins at a time

breakfast bar was good

loved having the laundry facilities, and no charge at that.

and my husband booked a night away from the kids, and it was perfect

the ac was on the floor which is a little dangerous when you have kids

clean pool, albeit a bit cold

could hear some noice and kids jumping from the upper floor, or might be from the room next door

clean central and great shuttle to airport

the comfiness of the beds, the gym and the cleanliness

i love everything except for no swimming pool

my shuttle driver, achmed, was very delightful!

free wifi

the laundry room was a bonus

used laundry facilities which was great for not having to find separate laundromat

washroom and sink soap containers too high for kids

the underground parking was a bonus

toilet belongs in a preschool for little kids, not in a motel, especially for seniors also need to have a handrail

bad, but i was just wondering if there's any way possible to add fabric softener to the towel laundry, towels

they had good breakfast.kids enjoyed the pool.they had laundry , gym and room service was good.

didn't like the low lighting in the bathroom in my suite, the lack of laundry bags, slippery tub (no non-slip

beds, wi-fi was good, though we didn't use the swimming pool or hot tub, we did use the on-site laundry room

antibiotics, cream and antihistaminic, also on my way back home i took all my clothes to a laundry to avoid

i really appreciated a washer and dryer being available for guests to do laundry

also, it was nice to be able to do laundry as we came through a storm and all of our clothes where frozen and

it has swimming pool which l didn t use. good for family with kids. has laundry facility.

i liked the quiet, the cleanliness, the laundry mat area

unsecured parking ( surface lot )

quiet, i did get some good rest, the staff kept it clean and i was able to do laundry.

could do with improving the laundry system.

location was good, laundry services were ok.

the wifi wasn t very good so couldn t use the internet

tho we asked for a non smoking room, the room smelled nothing but cigarette smoke

brand new beds and bedding. great wifi. good tv with shaw cable box.

wifi would cut in and out all the time, then it just went off

the wifi did not work

wifi was often down and not working.

parking

the wifi is fast

someone break into my car. the cameras wasn t showing enough to the parking

like doing my laundry and using the fitness center at the same time because it's right next to each other

the free laundry and the gym

clean, good value. home away frome home. laundry!

when i went to the laundry room in the basement, i found that there was no detergent

they have a free laundry machine in the basement next to the workout room

booked for the convenience of being able to go to the restaurant or the lounge or even possible room service

also outstanding service in all areas: front desk, restaurant and room service

room service would have been great

didn t write my name down correctly and charged me a pet fee but forgot to have me sign the pet waiver form

they could do not even something we could put on the floor,they didn’t care that i had two kids

location, friendly staff, pretty atrium, underground parking, rooms were clean and large

there is underground parking only accessible by hotel guests, which made me feel safe travelling alone with

i can not even imagine if we would have had our kids with us at his was so

breakfast was ok... and a little overpriced. service was excellent.

breakfast is only served specific days (and seemignly was not served one of the days we were there,

the amenities! pool and hot tub, restaurant in the hotel, complimentary laundry facilities.

very comfortable beds guest laundry was a life saver!

absolutely nothing we didn't like at all we used every amenitie they had the restaurant the bar the swimming

unfortunately we did not have breakfast, we didn t have time

ricky s full breakfast delicious with amazing service

laundry facilities not accessibly available..

pool, no restaurant, no continental breakfast, no laundry service

it has onsite laundry which we used while there :) we had

was able to do laundry for only $5 wash and dry

waffle makers in the breakfast room, those were sweet the fact we could do laundry to was really

no laundry on site

a very small but added thing is the typical high quality best western laundry bags replaced with super cheap

laundry services advertised - this is not provided at the hotel and had to find a local laundromat

i wish they had a laundry room on site.

the kitchenette rooms were up 7 stairs from the reception area. nothing else to not like!

in the laundry room there were two washers and two dryers, but only one each was functional

there is a guest laundry room, snacks and beverage machines

of the dryers in the laundry room wasn't working properly

not clean, poor laundry, homeless issues

no water bottle available in the building when the restaurant is not open and laundry room is out of service

out area was closed for what seemed to be no reason and the hotel didn t have change for there laundry service

hotel also has a laundry room and a small fitness

the breakfast, laundry facilities, walked through front doors and forgot about the location..

the staff was very friendly and helpful, and there is on site laundry which made a huge difference for us

the laundry was clean and new

the front desk taking cash money for laundry and stihl charging it to my room

no laundry faciallies.

there is no laundry. needs also renovation

liked that the gym facilities were open 24hrs

clean, comfortable beds, great staff, delicious food via room service.

took the room because of the bar and the saturday afternoon blues jam.

bar attached to the hotel plays loud music until 2am

due to the blues bar downstairs

bar lady was nice

the bar and live blues downstairs are awesome at the end of the day

they also do not have laundry facilities open on the weekends

my friend was attending lectures online and the free wifi wasn t quite good enough.

the breakfast

breakfast could go till 10 am. maybe 5th

location is awesome. beds really comfortable. love having a fireplace.

room as an apartment, 2 tvs, very good kitchen & laundry available

gym was a nice quiet facility

spacious room, clean bathroom, big bed, restaurants and cafes on the ground floor, gym

such a pet friendly place

location my room had a separate bedroom and pet friendly. price outstanding

having laundry facilities were an added bonus

breakfast was excellent, great options, satisfactory. feel at home

hot tub / pool are plastic and not tile so easy to use for adults and child with the stairs and bar very close

sold on this hotel by the photo of their lobby with the vaulted ceilings, along with their free parking

room service does not exist despite being advertised we called multiple times within business

we had a hard time finding parking spot near the hotel entrance and that day was raining bad

i am impressed that the bathtub/shower actually has a grab bar to hold on and a rubber mat for the floor

parking close was abit of a problem

com that i did not get the 40% off discount on the amenities - 10 people going to the water park cost me $630

to water park was our requirement

the room we had, def had issues with hearing laundry and a broken pop machine

no laundry facilities......

would have liked laundry facilities. covered designated smoking area.

wish it had laundry facilities.

trynna make my hunni move like gonna run him over with his cart of laundry

excellent value and i didn t have to do laundry to avoid fees.

laundry detergent used was strong and caused reaction and itching of skin

but thats just me i know we got what we paid for but i would appreciate if the room had a dirty laundry bag in

there was a coin laundry, which was convenient

the complimentary breakfast was the best i have ever had at a hotel

would have been nice to have a guest-accessible laundry (self serve, coin or credit card operated) but it wasn

can think of something to alleviate the congestion of guests moving luggage and staff moving laundry around

i wish the gym was bigger.

service well appointed rooms modern / boutique decor very good complimentary breakfast - hot, organic, healthy

wall with elevators well which is so inconvenient slow service response and staff too loud in kitchen and while

very clean and seemingly freshly renovated interior, laundry facilities, good location.

it was handy having the laundry room to catch up on laundry

laundry dryers need to be calibrated

staying 3 days, we asked sunday for new towels and were told they would be put in room as soon as laundry received

liked the location, room with balcony, and laundry room

room had no microwave, and no laundry room in the hotel

room service breakfast

it was for a night away from the kids and the check in process was seamless and the rooms very

the breakfast

wifi didn't work with any of my apple devices

of laundry service for longer stays is a bit of a nuisance but considering the price i can t

need laundry facility

we ended up doing laundry to take up some free time

was a bit sporadic with the temperature of the water, no pool for the kids, some beds were comfortable while

we could hear the kids in the next room

there was no slippers or disposable bags for our laundry

the pool and exercise area was well equipped and comfortable

the pool was nice and the room service was good

use of the spa is included

bed was very comfortable, room was clean, mini bar is well stocked, gym amenities were nice.

it was like having a small apartment, with both kitchen and laundry (and even the soap for it was included

suite, close to save-on supermarket and restaurants, room clean daily, laundry, tv in all rooms, equipped kitchen

also appreciate the laundry machines in suite

it also had laundry which we used twice

the suite has a full kitchen, dishwasher and laundry, also lots of room for a family of 5

kids in hotel knocking on doors at 3am then hiding

we had breakfast room service

did not like to have to pay for parking, not being able to order room service, very small bathroom, no towel

swimming pool, the bar downstairs is expensive

the bourbon, old-fashioned cocktails in the bar were spectacular

despite no pool for kids, my young daughter had a really good time at the pool

excellent service! early check in and late check out!

not enough furniture no hot water no coffee creamer room service menu was lacking 45 dollars for parking is

very accommodating with a late check out

location, 24 hour gym, pool, tv with netflix and youtube is a plus

the casino lol

they had more hotels like this minus the casino

regarding cleanliness, there was an old used bar of hotel soap in the drain if the tub that surfaced when i

rooms, casino, food

casino, hotel & events all in one place

were expecting a pool for our kids

the pizza we ordered from room service was delicious

no bar in the hotel where you could watch sports and eat dinner. i was forced to go to the pub.

good gym, awesome staff.

front desk was happy to accomodate with a late check out and advice re parking and amenities

room was booked and charged for 2 adults and one kids, but the service in room was for 2 people

the property was clean and very quiet. there was also a pretty view from the pool area.

no cups for water in gym no towels in hot tub area

they only one pool, its heated pool, my kids didn't enjoy because they can't soak in for longer time since its

the under ground parking for extra security, the decor, the view, the staff, cookies for the kids

the public paid parking fees. no onsite laundry facilities.

perfect location pool abd hot tub where great

staff were nice, room was upgraded, pool and gym area looked great but didn t get a change to use it

pool water temperature was cold

wished we had time for the pool

to celebrate our 10th year anniversary, upon arrival, they had upgraded our room and had rose petals on the bed

has great amenities, like underground parking, restaurants and a pool

room service was great, definitely paying for convenience but it was so so delicious and hot

the staff treated us with respect , from the valet, front desk to the room service.

hotel bar was awful

the evening staff helped with a laundry situation

had a bar on site

one bar of soap only and half-full shampoo pack

start with -- friendly staff , they accomodated me with late check out and check in was express took only fee

is very kind and hardworker, check in time is at 4 pm i arrived at 2 pm and was considerad as an early check in

it had lots of free parking and the bathroom was very clean.

staff friendliness good parking space hotel location

beds sucked and bar was sub par.

no pool or free breakfast

there s a bar with vlt s and off track betting if you re into that sort of thing

the laundry facilities

to the hotel all in a row, right next to each other, on the north west bottom floor, by the laundry room and

was a lady asking for trolley and she said there wasn't one even though i saw it sitting in the laundry room

were put in a pet friendly room which smelled really bad, and it was near all the maintenance and laundry

no laundry facilities

on-site laundry is only $1

only 1 laundry room , 2 washers and 2 dryers which are quite old

operated laundry was fair price and the front desk supplied detergent and dryer sheets

the laundry facilities were cheap and siap and dryer sheets were complimentary

ordered room service, which is on the hotel description in every elevator, and dinner would be brought to

it would be better if there is a shower cap or laundry bag in the rooms

bedding smell like fried food not the normal laundry fresh smell i couldn't use the

of food very poor, cleaning service is bad, gave the hotel t-shirts for laundry and after 2 days when checking

breakfast was brilliant, the laundry facilities were excellent and the beds were comfortable

i decided to use the laundry as advertised which cost $3

the laundry facilities are old, and in an unsupervised basement, which could worry anyone

facilities especially the pool and hot tub were well kept

lastly, the suite didn t come with any kitchen equipment, so we had to ask for everything

the whole pool area was well equipped as was the gym (one of the best we ve seen as a hotel)

the view of a parking lot

laundry has a token of $2.50

laundry facilities available

the sign in the bathroom bosted about being environmentally friendly by saving energy on laundry but the coffee

location, laundry facilities, bed,room, parking all good.

enough staff to keep up with laundry or restocking of rooms

love the in suite laundry, lots of room for family of four, close to mall

laundry wasn t ready yet during our stay but other than that we had a good stay at sandman

no laundry room

only thing i didn't like was that i didn't realize there was no laundry detergent available for the washer/dryer

washroom floor, no kleenex, no knives, no popcorn supplied in room, low towel supply, no dish or laundry soap,

also liked that it had a laundry facility

my kids enjoyed the pool and i loved how clean and sanitized the hotel was

the cleanliness, the breakfast, , the parking, and the friendly staff

kids were really happy with all the current it connections (lots of plug ins and usb plugs etc)

my kids had lots of fun

on site question laundry

the water park is a hit for us

kids loved the waterslide

water park

pool was great for 2 small kids

the staff were fabulous. room was comfortable. food was delicious. parking was was great.

good area, lots of parking, clean, nice staff and good value

especially after working out in the gym made it unpleasant

gym, spa restaurant room facilities

staff , location and service at the bar and restaurant

toilet paper nighttime, overcharged for laundry services $5 to wash $5 of dry, my time you got your breakfast

was available room was clean reasonable rates lots of pillows free parking pleasant staff laundry coffee, tea

location, laundry, friendly staff

free wifi was nice

location, staff, good breakfast, size of room

laundry room, good

staff was helpful with figuring out laundry

they even have laundry machines available

underground heated parking was a nice bonus.

the wifi is unstable, shower water is hard to adjust to the right temperature.

on site laundry room was a

and next time would like to use the cooking area as i now know that i can use the kitchen and laundry services

cleanliness, laundry room

location, free laundry , rooms well maintained

free laundry services where u can do your own laundry 24/7.

location, clean, cozy, nice pool and hot tub, quiet

the wifi was not working and the lou he staff were very slow.

the fireplaces

plus pet friendly with decent amount of grass

extremely hot, parking was not very well

liked the underground parking option and guest laundry facilities

also sounded like we were right beside the laundry room

i would also highly recommend the guest laundry be cleaned

i hope it was just a bad housekeeping day but other common areas were dirty (laundry room was excessively

we got a big comfy sectional in the living room which kids loved it

were not booked close together as requested as we have 3 kids age 14,10,and 4

chlorine smell was very powerful when we went to the pool

pools where always full of kids even after 20 pm too noise ddnt even get the chance to enjoy our anniversary

, clean space for the family, staff very nice, and accommodation perfect, location easy access, pool, exercise

pools where always full of kids even after 20 pm too noise ddnt even get the chance to enjoy our anniversary

that was the only problem i seen no kitchen open kitchen open for meals

i was traveling with my 2 young kids and they were excited to use our vouchers for a nice breakfast the next

parking a little tight

in addition to the neat and clean space, the spacious kitchen with large cabinets that added ' a home away from

know the hotel is pet friendly, but they need to do something about owners picking up after their pets

between the broken laundry machine, broken vending machines, cleaning staff touching my belongings and going

was on the first floor and required your room access card to gain entry which was also the laundry room

from dogs and cats which i'm allergic to, the hot tub was extremely dirty, there was no guest laundry like

laundry services

breakfast was terrible. laundry was broken. a lot of questionable clientele.

the cleanliness of the pet friendly room

bar has great cocktails, breakfast buffet is also pretty great

was somewhat dated with ripped carpet wifi tempermental no fridge and ice machine did not work however the staff

not like the wifi connection

and in the three nights we stayed there one elevator was out of order twice no hot tub, but great gym and nice

they don't give a kids menu in room

at the hospital close by and the mall was right across the street, due to covid it restricted room service etc

if you go to the pool early you’ll get there before all of the screaming kids

parking lot was a little cramped.

the pool was great, a lot of fun

due to high volume of use of laundry facilities, suggest regular cleaning throughtout the day is

every room in the property like fitness centre, laundry room, common washroom need a card to open

the laundry facilities were a great bonus

the laundry, the pool, the room everything was perfect

long wait for laundry housekeeping did not come to clean the room

free laundry and the great breakfasts and the bbq pit was great loved it all smell pool but still

used their laundry facilities

free usage of laundry room was great

the facilities (pool, laundry, great room, hospitality room) were perfect

free laundry! room was great, comfortable beds, excellent breakfasts

room 343 was very noisey and could hear everything from the pipes to them doing laundry all night long

and with the supermarket next door, laundry on site, and solid amenities it made for a really convenient

basic toiletries provided (no toothbrush & toothpaste, no cotton buds, no bodywash soap), no laundry bag, no

there was 2 laundry rooms next to us so you can hear laundry at 10am and the maids talk very loud down the

bad point was we tried to order room service for breakfast sunday before we left but was told we would have to

the laundry was free and everything was very clean

long wait for laundry

laundry was free (you just had to

one laundry machine available at a time, in the 6 nights i stayed, never got a chance to use the

staff, very central location, clean as per covid requirements, on-site restaurant for takeout, laundry facilities

would rather have been in main building had room service and food was not

the food from room serviceg

lots of free parking

i also went to the bar to eat

the staff were very nice and the wifi was pretty strong.

the bed was comfy and laundry was accessible and parking.

breakfast were surprisingly ddelicious

that the breakfast wasn't hot and i had a kitchen in my room but no cutlery or pots or plates

helpful staff, convenient parking, nice and spacious room.restful

parking spots right in front of my room

the laundry facilities didn't work. tv: no movie channel, not even an option to buy.

lots of parking, friendly staff, had a pool, and there was a restaurant on site

its nice just the parking space no enough space

rooms were very clean, pool was great and the front desk staff were helpful!

was only there for a short time and didn t have a chance to have breakfast or use any facilities but would

laundry machine was broken but repaired promptly, and they recommended a nearby alternative

clean room, great location, very good breakfast

we asked to be checked into a different room farther from the lobby/kitchen elevator, upon our next check in

pet friendly so had to listen to dogs barking in the morning

your gym is poor

convenient having laundry inside the hotel

we needed to use the laundry room (one washer and dryer)

location for driving, on site coin laundry, convenience store, restaurant, gas station

it s linked by a corridor to a gas station and full-on truck stop (showers, laundry, etc )

laundry facility was poor