friendly staff, good restaurant in hotel gym, pool table and other amenities available

shuttle

the airport parking and shuttle

room service

loved the kitchen but could use some paper plates and plastic forks and knives.

no laundry liquid/detergent house keeping every 3 days is just terrible.

they have a laundry facility for guests to use

need bigger parking lot

we used the shuttle service both times and it was on time and efficient

breakfast

the breakfast was wonderful, staff friendly, the laundry affordable & convenient, all in all thank you very

have guest laundry

laundry facilities

so i said j would gladly take them to a laundry mat, thats when the robbery happens, he says if you want to

noise also from laundry close by

the rooms are really nice and clean the pool was great for the kids

, staff very friendly, excellent coffee, adjacent restaurant has good food (barney's), free parking, nice pool

breakfast was good and shuttle to airport was a plus

we so appreciated the shuttle to the airport (one of the main reasons we chose the place)

staff are welcoming, great wifi and breakfast.

the room was across from laundry room. people woke me up early.

wifi wasn't working the 2nd night

to airport, free shuttle to airport, free extended parking at the hotel whilst we were gone out of the country

do not have a pre-made breakfast to go option for those that need to leave before the kitchen area is

ample parking, very quiet

free self service laundry

and she gave me laundry soap and a dryer sheet

com it says that they have laundry facility

who checked me in at night was so unpleasant, and out me in the room so close to the reception laundry room and

close to airport free laundry facilities comfortable beds

the reception said the housekeeping is closed and he has no access to the laundry room

only thing i did not like about the place was they don't have laundry room for people who stay longer like i

it offers free airport shuttle every 30 minutes

free shuttle bus to the hotel, and also free breakfast

staff/cleanliness of room and lobby/bathroom/great bed/grab go breakfast/ shuttle service

tub not working, laundry facilities not working, they don t post that on website before you book so you have

laundry was free, pool was clean and refreshing

of free parking, rickie s restaurant attached to building

very close to the airport, clean, quiet, decent breakfast and a good price.

breakfast were really good too

friendly staff, coin laundry inside hotel

nice suite, clean hot tub and small pool

shuttle was 15 min late then the driver didn t even get out of his seat to help anybody with

wifi and not much effort by staff to resolve the issue

clean, great gym, comfortable beds and friendly staff.

there was laundry facilities as well, however, we did not use it

no breakfast available at this location

no microwave (kitchenette suite) and there was an oven but nothing to use like baking sheets

fact that the fireplace wasn't working

the room was big and really clean. the bed was really comfortable and they had free wifi.

thing was the longer wait for the airport shuttle then expected

reception could have told us earlier that we can use their swimming pool nearby, the same hotel brand share the

the farm to fork event in the parking lot was an unexpected bonus, which we enjoyed very much

great airport shuttle service

easy to find, lots of parking

no loonies or quarters for the laundry, had to walk to another hotel for change.

only thing i can think that could ve been better was the laundry costs three dollars and the front desk had

laundry facilities were questionable

the laundry facilities were convenient and clean

i thought for laundry they should have had a change machine or change. none available.

comfortable clean friendly service location laundry

free airport shuttle

used the bar it was ok

comfortable bed and pillows. our room was very spacious for our kids and dogs.

friendly and helpful check in. excellant food . great shuttle to the airport.

room service was fast and courteous

great food and room service staff very professional and helpful

dinner was awesome (lamb shank) and the staff in the bar were lovely

we had dinner at the bar

access, friendly staff, room service available late, very clean

toiletries instead of dove and other items such as a shower cap, room slippers, shoe shine and laundry bag

laundry is $5

laundry, and pool hot tub, and breakfast were all great

easy and close parking, and close to airport and major stores

reasonable price. friendly staff. smooth check in. close to airport. breakfast was great!

breakfast room service would be nice

to take a cab from airport back to hotel to get the car as the shuttle couldn't be found

wifi is not consistent

more shuttle services to malls, casino, etc. breakfast included.

could be closer to the air port but is only a 5 min shuttle ride

great room, laundry facilities, restaurant

checked and the service is great, i had to do laundry did two loads of laundry sent two letters in the ladies

try the onsite restaurant (we used it for room service

was great, room was beautiful, pool and hot tub were excellent

restaurant was horrible, was looking forward to having room service and breakfast in bed

free breakfast is a plus pool very clean laundry room when you have kids is amazing

i asked for clean one and she said bring the dirt one to laundry room i said ask the house keeper to change it

no laundry facilities (apparently since last august) and my room smelled like dog

also laundry was out of service

booked because the pool, hot tub and guest laundry facilities

room wasn t thoroughly cleaned before me someone else s dirty laundry was still there between the desk

there was no mini mouthwash in the bathroom, no bag for dirty laundry.

laundry room is a great idea but not selling detergent and dryer sheets or change is not.

on site coined laundry facilities

shuttle service (hotel<->airport), with in-hotel parknfly option albeit a little expensive vs leduc

everyone from the shuttle driver, front desk, cleaners, breakfast attendants, and laundry are friendly, kind

washing machine was broken even though i specifically asked the day before we arrived if they had laundry

the kids had a blast at the pool

breakfast included with our room was a wonderful breakfast

price is always great, it s so convenient this hotel has pet friendly rooms without an carpet and i like that

to move room as too noisy over laundry area

only charge $5 per night for parking instead of paying $15+ daily at the airport

room was massive with two full bathrooms i was on my own this time but great when travelling with kids

they offer a free shuttle to and from the airport

wifi doent work for android samsung phones and tablets

not enough parking in the front of the hotel

the breakfast was very basic, not kids friendly (lots of sugar and salt)

that set wouldn t work on the pool door, but little kids inside the pool let us in

pool hours. maybe extend an extra hour?

booked the king suite which was huge, with a couch and chair… had my kids visit

i was charged $16 extra to do one load of laundry

advertised free laundry,we paid 3

some guests were hanging their laundry on the fence at the boundary of the motel

the laundry for

get clean bedding, or clean towels and when i moved the stand there was somebody else's dirty laundry behind it

3) we loved that we could use quest laundry (2$ for a load and dryer) - so i washed and dryed all our clothes

pool, gym and laundry facilities are good and convenient

the pool and laundry facilities were great for our multi-night stay

breakfast, laundry, clean

the kids ;) lol

there is coin laundry onsite

very spacious comfortable clean room convenient location parking wifi worked well

the pool was nice, and the breakfast had many options

good breakfast great parking nice size room with kitchen

was good, lots of parking, nice pool, good simple breakfast

park in your parking lot and then go to the pizza restaurant

lots of parking, clean and comfortable

it wasn't their fault because all of alberta is closed down but we couldn't he use the swimming pool

happy and freindly staff, fabulous breakfast

great waterslide and gym. breakfast was decent

love the underground parking on frosty days

there were a lot of teenage kids running around late at night banging on doors, but someone opened their door

the pool was a great bonus too

underground parking (which is pretty decent too) big bonus there

underground parking for winter and security is a must for the wife and i...terrific

a very noisy room next to elevators, ice machines, and a laundry drop-off room

they have free laundry

the free breakfast was tasty and the wifi was helpful

lack of parking

crazy high pet fee $75

sofa is very nice, desk is great, love love love the laundry en suite

lovely staff, great location, loved having kitchen and laundry.

ashwin found a ready room but was long walk down hallway near laundry & 'work' area

massive room with king bed, kitchen and laundry facility. it was a suite.

for a unit with kitchen and laundry - there s was no dish soap/sponge nor detergent (they did provide detergent

used laundry facilities which was great for not having to find separate laundromat

the laundry room was a bonus

not much choice with the breakfast.

big room; great big tv, good channels, easy wifi, good staff, great breakfast, good pool n hot tub, good bed,

no streaming services. my kids were a little bummed.

loved having the laundry facilities, and no charge at that.

were shocked to find out the kids ate free at the restaurant here no matter what meal

clean, spacious, lots of free parking

indoor playland, and clip ‘n climb within walking distance for fun with the kids

showed up late for breakfast, and they kindly accommodated us

bad, but i was just wondering if there's any way possible to add fabric softener to the towel laundry, towels

they had good breakfast.kids enjoyed the pool.they had laundry , gym and room service was good.

didn't like the low lighting in the bathroom in my suite, the lack of laundry bags, slippery tub (no non-slip

beds, wi-fi was good, though we didn't use the swimming pool or hot tub, we did use the on-site laundry room

antibiotics, cream and antihistaminic, also on my way back home i took all my clothes to a laundry to avoid

i really appreciated a washer and dryer being available for guests to do laundry

also, it was nice to be able to do laundry as we came through a storm and all of our clothes where frozen and

it has swimming pool which l didn t use. good for family with kids. has laundry facility.

i liked the quiet, the cleanliness, the laundry mat area

unsecured parking ( surface lot )

quiet, i did get some good rest, the staff kept it clean and i was able to do laundry.

could do with improving the laundry system.

location was good, laundry services were ok.

the wifi wasn t very good so couldn t use the internet

tho we asked for a non smoking room, the room smelled nothing but cigarette smoke

brand new beds and bedding. great wifi. good tv with shaw cable box.

wifi would cut in and out all the time, then it just went off

the wifi did not work

wifi was often down and not working.

parking

the wifi is fast

someone break into my car. the cameras wasn t showing enough to the parking

like doing my laundry and using the fitness center at the same time because it's right next to each other

the free laundry and the gym

clean, good value. home away frome home. laundry!

when i went to the laundry room in the basement, i found that there was no detergent

they have a free laundry machine in the basement next to the workout room

booked for the convenience of being able to go to the restaurant or the lounge or even possible room service

also outstanding service in all areas: front desk, restaurant and room service

room service would have been great

didn t write my name down correctly and charged me a pet fee but forgot to have me sign the pet waiver form

they could do not even something we could put on the floor,they didn’t care that i had two kids

location, friendly staff, pretty atrium, underground parking, rooms were clean and large

there is underground parking only accessible by hotel guests, which made me feel safe travelling alone with

i can not even imagine if we would have had our kids with us at his was so

breakfast was ok... and a little overpriced. service was excellent.

breakfast is only served specific days (and seemignly was not served one of the days we were there,

the amenities! pool and hot tub, restaurant in the hotel, complimentary laundry facilities.

very comfortable beds guest laundry was a life saver!

absolutely nothing we didn't like at all we used every amenitie they had the restaurant the bar the swimming

unfortunately we did not have breakfast, we didn t have time

ricky s full breakfast delicious with amazing service

laundry facilities not accessibly available..

pool, no restaurant, no continental breakfast, no laundry service

it has onsite laundry which we used while there :) we had

was able to do laundry for only $5 wash and dry

waffle makers in the breakfast room, those were sweet the fact we could do laundry to was really

no laundry on site

a very small but added thing is the typical high quality best western laundry bags replaced with super cheap

laundry services advertised - this is not provided at the hotel and had to find a local laundromat

i wish they had a laundry room on site.

the kitchenette rooms were up 7 stairs from the reception area. nothing else to not like!

in the laundry room there were two washers and two dryers, but only one each was functional

there is a guest laundry room, snacks and beverage machines

of the dryers in the laundry room wasn't working properly

not clean, poor laundry, homeless issues

no water bottle available in the building when the restaurant is not open and laundry room is out of service

out area was closed for what seemed to be no reason and the hotel didn t have change for there laundry service

hotel also has a laundry room and a small fitness

the breakfast, laundry facilities, walked through front doors and forgot about the location..

the staff was very friendly and helpful, and there is on site laundry which made a huge difference for us

the laundry was clean and new

the front desk taking cash money for laundry and stihl charging it to my room

no laundry faciallies.

there is no laundry. needs also renovation

liked that the gym facilities were open 24hrs

clean, comfortable beds, great staff, delicious food via room service.

they also do not have laundry facilities open on the weekends

fireplace in my first room didn't work, staff were very helpful in switching me to another room

there was a strong smell of gas coming off the fireplace

my friend was attending lectures online and the free wifi wasn t quite good enough.

good wifi

the bar and live blues downstairs are awesome at the end of the day

took the room because of the bar and the saturday afternoon blues jam.

of the rooms are above the bar which is open till 2am and plays live music

wifi was working bad, i was using wifi in the toilet

bar attached to the hotel plays loud music until 2am

room as an apartment, 2 tvs, very good kitchen & laundry available

gym was a nice quiet facility

spacious room, clean bathroom, big bed, restaurants and cafes on the ground floor, gym

such a pet friendly place

location my room had a separate bedroom and pet friendly. price outstanding

room service was excellent. extremely comfortable bed.

parking was an issue , not enough handicap parking and noted space were fill with vehicle that had

i didn t win big at the casino lol.

the casino lol

pool was not what i expected

i am impressed that the bathtub/shower actually has a grab bar to hold on and a rubber mat for the floor

pet friendly

the fellow behind the bar was awesome as well

valet parking well worth the

room service. food

would have liked laundry facilities. covered designated smoking area.

its sounds like someone is doing laundry or ice machine running for the entire night

no laundry facilities......

spare cots, supplies and laundry were located in the parking garage in plain view and exposed to vehicle exhaust

trynna make my hunni move like gonna run him over with his cart of laundry

having laundry facilities were an added bonus

tucked in the industrial area so less likely to have transients snooping through the parking lot looking to

nice staff at check in, welcoming and a beautiful lobby and room with amazing pool and hot tub facilities

breakfast was very good

delicious breakfast, nice room, cool pool

would have been nice to have a guest-accessible laundry (self serve, coin or credit card operated) but it wasn

can think of something to alleviate the congestion of guests moving luggage and staff moving laundry around

quite nice and enthusiastic, fantastic location, they were able to accommodate our request for late check out,

no cream for coffee no heat come from the fireplace. view could have been better.

wifi needs to be connected more than once in a day

the laundry facilities

was a lady asking for trolley and she said there wasn't one even though i saw it sitting in the laundry room

laundry and dry cleaner which is important for families

level was low first answer was no we can't (book all nights on same bill) or we don't have that (laundry service

to the hotel all in a row, right next to each other, on the north west bottom floor, by the laundry room and

but thats just me i know we got what we paid for but i would appreciate if the room had a dirty laundry bag in

laundry detergent used was strong and caused reaction and itching of skin

there was a coin laundry, which was convenient

excellent value and i didn t have to do laundry to avoid fees.

is no safety bar or mat in the tub/shower

had a pool and hot tub as well as laundry services

of food very poor, cleaning service is bad, gave the hotel t-shirts for laundry and after 2 days when checking

laundry room wasn t as clean as it could have been and the dryer didn t work which was

parking, laundry available

i decided to use the laundry as advertised which cost $3

staying 3 days, we asked sunday for new towels and were told they would be put in room as soon as laundry received

very clean and seemingly freshly renovated interior, laundry facilities, good location.

liked the location, room with balcony, and laundry room

breakfast is limited to a few items. the laundry room was in poor condition.

laundry dryers need to be calibrated

operated laundry was fair price and the front desk supplied detergent and dryer sheets

the laundry facilities were cheap and siap and dryer sheets were complimentary

only 1 laundry room , 2 washers and 2 dryers which are quite old

on-site laundry is only $1

lots of parking with powered stalls

the laundry facilities are old, and in an unsupervised basement, which could worry anyone

beds, modern design, valuable breakfast, good parking, no animals, pretty good wall insulation, clean bathrooms

i also think smokers should be in a designated place, not walking around the parking lot near the main entrance

wifi was no good

clean, cozy room, good breakfast included, great swimming pool, hot tub and gym, free coffee 24/7

of pool & laundry to early especially if we re staying there we should have access to laundry room when we

pool, breakfast and laundry

we made use of the common washer and dryer for laundry and that worked out well

laundry facilities available

laundry has a token of $2.50

also liked that it had a laundry facility

the pool was perfect for the kids

decent selection at the free breakfast

gym was very well equipped

kids were really happy with all the current it connections (lots of plug ins and usb plugs etc)

room had no microwave, and no laundry room in the hotel

expensive when you add in the prices of parking and a pet

i requested for late check out and they approved and its complimentary

a more western food on the conceiarge floor would be better maybe hot appys or breakfast

thankfully we were able to have one breakfast there but neither evening worked for us to use that room

no continental breakfast ,but there is a bar ? for the price i expected a bit more

the pool is a little bit small

was bland, took a day for dishes to be removed from room service

clean hotel with a nice gym and pool

the wifi connection is very low

clean lots of parking

late check out

the wifi is good, the location is very acceptable unless you want to be right downtown--and it's

free wifi is always appreciated

there s a bar with vlt s and off track betting if you re into that sort of thing

on site question laundry

wifi needs some work but the staff were very helpful.

near to the west edmonton mall, so great location for who is thinking going to the water park

were large and had grab bars by toilet and in shower which we needed, grab bar by coat rack was very handy, beds

the pool was great for the little kids

laundry room, good

they even have laundry machines available

staff was helpful with figuring out laundry

breakfast area is quite small for the size of the hotel and kids shouldn’t be allowed to serve themselves

the wifi wasn t working great with our devices but that wasn t a big issue for us.

of laundry service for longer stays is a bit of a nuisance but considering the price i can t

we ended up doing laundry to take up some free time

need laundry facility

couldn't get the wifi to work with our ps5's

no pool and gym was not good at all. just a treadmill, a elliptical and a bike in a small room.

we love the full kitchenettes we love having the option of cooking our own breakfast, free laundry(they provide

staff were phenomenall free laundry facilities games room self serve convenience store decent pool right behind

and next time would like to use the cooking area as i now know that i can use the kitchen and laundry services

was clean and fully equipped for our stay, the hotel offered all the necessary facilities (like laundry and etc

cleanliness, laundry room

the evening staff helped with a laundry situation

sketchy being in the back where it's not as lit at night along with being the entrance to the bar and a liquor

also being able to have early check in time and they accepted dogs

i won 600$ in the bar ka ching

had a bar on site

i hope it was just a bad housekeeping day but other common areas were dirty (laundry room was excessively

i would also highly recommend the guest laundry be cleaned

also sounded like we were right beside the laundry room

liked the underground parking option and guest laundry facilities

pool and hot tub were great

parking

kids enjoyed the pool

while the bathrooms were large and accommodating, there was no towel bar to hang towels close to the shower or

the burgers on the kids me in at the restaurant is really good! rooms are clean

we could hear the kids running above our floor but not tooo loud. otherwise it was excellent.

with full kitchen and a stacked laundry set

also appreciate the laundry machines in suite

it was like having a small apartment, with both kitchen and laundry (and even the soap for it was included

the suite has a full kitchen, dishwasher and laundry, also lots of room for a family of 5

was so well stocked, the beds were comfy, the bathtub was phenomenal for a soak, and the in suite laundry was

the coin laundry was very handy too

laundry wasn t ready yet during our stay but other than that we had a good stay at sandman

only thing i didn't like was that i didn't realize there was no laundry detergent available for the washer/dryer

enjoyed having laundry facilities on site

love the in suite laundry, lots of room for family of four, close to mall

there was no slippers or disposable bags for our laundry

expensive food and drinks. overpriced. bar area was small

location, the outdoor breakfast area and the pool.

room service was excellent. valet parking was very convenient.

the room service food was excellent

was available room was clean reasonable rates lots of pillows free parking pleasant staff laundry coffee, tea

location, laundry, friendly staff

toilet paper nighttime, overcharged for laundry services $5 to wash $5 of dry, my time you got your breakfast

the wifi connection is poor

wifi. almost felt like living in undeveloped country wifi connection

pool was shut down when the kids were ready to go in, told it would be fixed by 7, was still full of dog hair

that was the only problem i seen no kitchen open kitchen open for meals

eaely check-in but it did cost extra. pet friendly

quality of room, special price, pet allowed.

location staff kitchen

no late night room service

one thing though, is that she is first nations, i think this had more to do with the decision to bar her from

had a wedding to go to the afternoon we got there and the staff made it possible for us to get an early check

liked the location and room service

wifi did not connect with laptop

only spent one evening so did not try the food. pool was nice for the kids

often stay here very clean and great location however lately we travel with a pet and no pets allowed

no pets allowed.

hotel is very clean inside, the pool area was nice, the staff was friendly, and we were able to get an early

food in bar pretty tasty, staff great ,nice clean rooms. breakfast large

the gym/exercise area

no information provided about the pool or gym upon check in or information about the facility was provided in

charging extra for wifi and parking

despite no pool for kids, my young daughter had a really good time at the pool

no ware pool - it can placed outside in the balcony! you got space!

breakfast was terrible. laundry was broken. a lot of questionable clientele.

from dogs and cats which i'm allergic to, the hot tub was extremely dirty, there was no guest laundry like

it has nothing to do with the kitchen, but i ve been here for a month and a half and the laundry services

laundry services

was on the first floor and required your room access card to gain entry which was also the laundry room

front desk was happy to accomodate with a late check out and advice re parking and amenities

the pizza we ordered from room service was delicious

no wifi or cable, construction started outside our window at 7am. definitely not worth the money

the kids enjoyed playing foosball and shuffleboard games while we waited for our food

to order room service saturday morning, no one answered, but i do understand there were a lot of rooms

the public paid parking fees. no onsite laundry facilities.

the pool is stunning

the bed and pillows were so comfortable, its pet friendly in a great location with a nice pool and hot tub

the gym is quite limited, could get more dumbells, barbells etc.

loved the location, pool and gym

air conditioning in the gym is not working

the room was nice. the hot pool was great. the food in the restaurant was tasty.

per the above the bar could have been better stocked for some products and later opening, closing between 9

room was large, clean and had great wifi

stayed in a hotel that wont give complimentary water- found it very weird, especially with kids when they can

very clean, perfect location, great room service, nice pool, and the team there was incredible

the pool was under renovation

has great amenities, like underground parking, restaurants and a pool

was a very nice place my kids are having fun facilities are clean staff are friendly and approachable we highly

i would suggest that they can put kids area or play area.

the bed was comfy and laundry was accessible and parking.

we love cooking our foods, so we like to have a kitchen in our room.

location reasonably priced pet friendly

the staff was great and breakfast was a wonderful bonus.

good breakfast! very friendly

the warm chocolate chip cookies at check in to the pool open 24 hours and the restaurant was both delicious

they have a nice pool/gym space but no hot tub

the pool and gym are 24 hours which is super convenient

the cleanest room (counters not wiped, etc) no utensils or even soap in the kitchen to wash dishes anything or

no shower gel, who uses bar soap anymore

having free laundry was icing on the cake

we like the large suite and breakfast. also laundry facilities.

free laundry! room was great, comfortable beds, excellent breakfasts

free usage of laundry room was great

free laundry and the great breakfasts and the bbq pit was great loved it all smell pool but still

due to high volume of use of laundry facilities, suggest regular cleaning throughtout the day is

the laundry, the pool, the room everything was perfect

also it was nice to be able to do laundry in the hotel

the laundry facilities were a great bonus

long wait for laundry housekeeping did not come to clean the room

the laundry facilities didn't work. tv: no movie channel, not even an option to buy.

coffee was weak at breakfast.

having a pool and a nice ricky's as well

free wifi, free parking is all good

breakfast was a great value and the staff accommodated special requests for my wife and i

our kids loved the pool and slide

location and parking

snack bar and pool, breakfast at the restaurant was delicious

not much! pool was a bit small with a ton of kids but not much we can do!

the pool was great, a lot of fun

there was 2 laundry rooms next to us so you can hear laundry at 10am and the maids talk very loud down the

room 343 was very noisey and could hear everything from the pipes to them doing laundry all night long

basic toiletries provided (no toothbrush & toothpaste, no cotton buds, no bodywash soap), no laundry bag, no

and with the supermarket next door, laundry on site, and solid amenities it made for a really convenient

i was never able to use the wifi. it wouldn t connect

the laundry was free and everything was very clean

one laundry machine available at a time, in the 6 nights i stayed, never got a chance to use the

staff, very central location, clean as per covid requirements, on-site restaurant for takeout, laundry facilities

long wait for laundry

the walls are very thin, it sounded like there was laundry being done multiple times throughout our stay that

wifi was almost unusably slow (~20kbit/s

would rather have been in main building had room service and food was not

we had a sad view of some construction and a vacant parking lot but overall, would stay again

close to my destination, free parking

not enough handicapped parking stalls

location for driving, on site coin laundry, convenience store, restaurant, gas station

convenient having laundry inside the hotel

laundry facility was poor

having a laundry mat and 24-hr convenience store was also a bonus

could smell the fresh laundry and cleaned floors

security i found a guy in the laundry room with a safety vest on smoking crack and he had a bag full of

they have a laundry room for guest use

perfect location for all our needs and very easy to find and get in and out of parking

good price with excellent hotel. the staff is nice and there is a nice bar at lobby.

small kitchen with a lot of kitchen appliances in the room.