accidentally locked both room keys in when i went out to my car around midnight (i grabbed the laundry key by

loved the pool and beds were so comfortable. a/c worked wonderful and tv was amazing.

friendly staff, clean rooms, clean hallways, good curb appeal and decent breakfast.

'free' wifi was a joke

coffee and tea around the clock and ample parking

i originally liked that they had spa suites but once i got to see it no way!

there was nothing available like it said no breakfast the restaurant and bar was close

the shower ud83dudebf never got hot and the spa tub didn't get hot

rooms needed paint. rust everywhere. pool roof ripped

oo a day per person for parking, wifi, gym and pool

approximately 45 minutes later, when i came down to grab my laundry, the spill was not cleaned up yet

and they had social gatherings three days a week which was a bonus and we loved the complimentary laundry that

the laundry is complimentary which was very helpful during our stay

gym and laundry room.

the price for the room, the cleanliness and the polite staff! and the free laundry use! ? ?

location and parking

pool area was dirty

are renovating at this time so there was no parking and room smelled musty and tub no that clean

room was very close to parking lot. very convenient for us. bathroom nice and large.

like the cleanliness of the parking lot & entrance

the rooms are so nice, the staff is awesome and the breakfast was really good.

breakfast - the little omelets were delicious and i ate too many

nice big room, hot tub by pool with awesome jets, great staff.

some of the support staff was ok. loved the abuelita who worked in the kitchen.

hot breakfast is provided by the hotel plus suites have full kitchens

booked the hotel so we would have hot breakfast and a pool

they were courteous and were able to get us extended checkout and early check in for my son's birthday

breakfast was a bit lacking.

pool was also a hit with the kids

breakfast, but with covid i understand. also pool could have been heated.

we were onsite for a week attending a football tournament, and the free laundry was a blessing

one staff was great a male the laundry room and fitness room

didn t like the fact that my room card didn t have access to the laundry room and having to wait on staff

the property was good, and love the free laundry

spacious room, full fridge, complimentary daily breakfast, free laundry. very clean.

we did not get to use the amenities (pool, gym, laundry) but they looked nice and clean, and the gym had a

i didn t have any cash and asked could they give me 2 bucks for laundry machine, and charge to my room

laundry facilities and a small but sufficient workout room

everything was so clean, even the parking lot

great breakfast

only complaint was there was no pool or laundry facilities

it also does not have a guest laundry room

it was a very well kept hotel breakfast was very good beds comfortable it was worth staying

breakfast coffee was great, muffins and rolls lacking.

the breakfast area was kept clean throughout breakfast and breakfast was good

was perfect only except the self laundry machine

pools heater was broken, laundry room was down

clean, missing laundry bag, sofa bed bedding, some lights didn't work, water heater didn't not strong, toilet

every area was clean, the elevators are clean, the gym was clean,the breakfast was fantastic

also the breakfast wasn't good for an american standart breakfast: no eggs( just once a week), no bacon, no

cable tv was intermittent and freeze up and wifi was the same.

pet friendly which was great since we came for the dog show

our favorite lakeland hotel, excellent condition, great staff, beautiful pool! great time

breakfast was plentifull

$70 pet fee for a small dog that's clean , and doesn't make a mess...

the pool was perfect for the evening and the breakfast was delicious

great room. great breakfast

family next our room wee very loud couples was fighting and kids were running up and down hall way for two days

staff were so friendly and super accommodating in attempting to coordinate shuttle services to a local wedding

accommodations were great. quality breakfast food. friendly staff and convenient location

just that theres no laundry on site

staff was pleasant, allowed us an early check in

didn't have any amenities such as a gym.

wifi was unstable because it goes through a problematic hilton gateway

delivered our dinner on a cart that is supposed to be used for taking dirty dishes to the kitchen, and we were

laundry for guests on every floor

great breakfast either way many options eggs, sausage, bacon, home fries, pancakes, bagels, freshly

plenty of onsite parking

big parking lot, friendly staff, clean, comfortable & spacious room with complete amenities

the pool wasn t as clean as it normally is, but it had been raining daily

nice room, nice little pool. the place is close to a lot of restaurants.

no privacy around the pool area.

plenty of on site parking

although the wifi was fast it needed logging into regularly

the swimming pool was very small.

him papers then he still denied us this hotel isn't kid friendly at all claim in website there's laundry and a

you ll love everyone is so nice from the owner the front desk skylar malissa all housekeepers laundry

could have been better laundry facilities

ample parking space. it was clean.

great place they even allow pets

motel had a decent sized parking lot if you're bringing a car

room service

wifi was slow and needed a booster; lots of road noise

location, nice parking lot, safe

hatch was bothersome one night and they swarmed the bright lites in the parking lot but it was only for one

beautiful pool, lovely view of the lake, and the office staff was very friendly.

i chose this location because they allowed pets

pool looked clean

location, very friendly customer service was amazing the breakfast was great loved it here will come

had a great time with my kids

breakfast was horrible not enough food and what she finally put out was frozen solid

lori and the rest of the staff are phenomenal! place is clean and the breakfast is really good!

the stay includes breakfast and it was very good

we were next door to the laundry room and the machine was very noisy

one night we got late from work and i needed change for the laundry their , front desk offered to wash

the location and that the parking was easy.

no breakfast

everything was great except i couldn t go to the gym because it was close temporarily.

also be laundry facilities are all out of order for most of the time i was there and had to do laundry in a

rooms, gunshots in middle of night, police calls more than one time, people sleeping in the ice/laundry facility

they great service group's great the rooms were clean and the laundry machine worked p

the vending machine area/laundry had the security removed from the door so anyone could just walk in

room could been cleaner. laundry should be updated

large rooms and hotel has full size pool and laundry room

place had everything i needed, big rig parking and laundry

bathroom shower didn't work and there was a used bar of soap on the counter in the bathroom

breakfast was great

service of the front desk and the free breakfast, the wifi was faster then ever

dark parking lot, homeless sleeping in a car

room was clean and comfortable. easy parking. elevator

don't work very well, and i did have laundry stolen, but i left to get more quarrters

had an accident in on set of sheets, she said she would but that her sheets were still in the laundry room and

also, my family had laundry to do

enough onsite laundry machines

also the dryer in the laundry room doesn't dry clothing at all

location was great, near shopping and places to eat. loved that there was a laundry facility.

also hotel had a permanent resident living there dragging laundry on the floor bragging that she don't pay

pool was closed and limited parking

pool only open for 6 hours a day

easy to find, clean, good breakfast

had all facilities needed, laundry, ice machine

we used the guest laundry and were able to get soap powder and change from reception

also had extras at reception such as toothpaste and washing powder for the guest laundry

don't like the rooms by the parking lot

cleanliness, fast check-in process, free parking and employee's attention.

the ac, the workers very rude, laundry facilities were gross.

front desk came to the laundry room at four in the afternoon asked me if i've been on my phone because the room

nice to be able to open big window. laundry room good value.

are not working and it takes weeks for repairs the ice machine on the first floor and the laundry

wifi was weak

when i booked, i expected a gym, breakfast, and laundry

was a laundry room we used

he was making it difficult for most guests to enjoy their stay because i would go to do laundry and he would

) was told people usually go to a nearby laundry

the laundry room is closed because the vendor needs to come remove coins

didnt like the fact that the lady at the front desk would not give us change to do our laundry

cookies at end of day, full free breakfast, waffle cooking lady was very friendly and nice, chaise lounge in

the breakfast was great, more than expected

parked on the property of other guest taking up extra parking but this is understandable

the size of the room, and the free breakfast

laundry room only had 1 washer working

kind and aware of my petition to have a private non noise room out of elevator, ice machines or laundry noises

the facilities, the rooms, everything is so new and modern. rooms are spacious and have kitchen.

the room was very spacious, loved having the kitchenette

very comfortable bed and bedding, the kitchenette and closet were amazing, would be a great place to stay for

room was not ready, no toilet paper, partying and music in the parking lot into late hours

kitchen area had no pot pans or cup and plates

laundry services were not working

i had to take my towels and sheets to the laundry room

can't go up in the elevator from second floor, forcing guests to carry laundry up to the fourth floor via the

full size beds were lumpy and uncomfortable. advertised guest laundry was out of service.

i also tried to use the pool but it was impossible to be there with the laundry room venting right at it

when i got to the car i realized i forgot my bag quarters n room that i had got night before for laundry

laundry cheaper than going to laundromat

the laundry room was very dirty.

plenty of parking

shower have no water pressure; the breakfast have a waffle machine im excited about it but the mixed is ruined

wish the laundry was complimentary for guests and pool was opened until 11

drayer was broken on the floor i was and i have to go to the next floor to do my laundry

i guess because of the size of the gym and you have to walk through the gym room to get to the laundry room

good hot breakfast, laundry facility, exercise facility, pool area, hot coffee 24-7, comfortable lounge area

i also used the business center, fitness center, and laundry room, and found them all clean and useful

i didn't like the fact that the laundry machines were dirty.

i appreciate the laundry availability

breakfast. laundry services, not soap products acailabley

no laundry soap

had to find laundry cart to get linens, towels,shower curtain etc and prepare our own room

the laundry facility was clean and easy to use

laundry room only had one washer and one dryer which didn't heat very well

not a lot dirty from parking lot to room

hotel as clean, service was friendly, breakfast was yummy, pool area was nice

pool was great

room was near the laundry, it was very loud during the day, it smelled and overall it was not the best experience

the pool did not have heater

everything from the breakfast to the room to the restroom. to the pool. the staff were awesome.

breakfast was ok, parking was provided

parking lot full of large uhauls, large work trucks

the washing machine was broke and i was told to go to a laundry mat which was located in a bad part of town

yes, laundry is too expensive.

wasn't sausage available at breakfast on monday, tuesday as wednesday and laundry facilities need updated

the laundry lady was nice nasty because i requested my room to be cleaned.

nothing was available no breakfast no laundry room through covid-19 other hotels offer

no housekeeping or fresh towels (they do this weekly and i stayed a week, i had to bring my own laundry down

homeless people in the hallway using the laundry

had dead bugs and my boyfriends clothes was stolen out of the dryer in the laundry room

you a lamp to see by give you a remote for your television bring you a roll of toilet paper and pet your dog

paint many people stay by the month people walking around most of the time working on truck in parking

i was buying new clothes from the walmart across the street rather than doing laundry, and at least 8 pairs of

my kids loved it, too

nice and clean place very convenient if you go to legoland with kids!

the room smelled like old gym socks. the rug was filthy and it made the entire stay unpleasant.

the heated pool was a great feature.

laundry facility was very poor and dirty looking, but it was indoors

they have laundry for guests, too

waz next to the laundry room n could hear everything...

laundry had only 1 washer working

the breakfast bar was nice. the staff was very helpful and friendly!

i liked the laundry facilities and pool area they were clean

the laundry.

we used the laundry room, which was extremely convenient, and the pool was lots of fun for the kids

spent a nice night here after visiting legoland with the kids

the pool closing at 10

what was missing laundry

nothing, no microwave. no laundry, not as clean or well maintained as other hamptons

laundry facilities

their sister hotel next door, holiday inn, has a laundry facility we could use, all the machines were out of

i was placed in the back of the building, with access from back door with the laundry staff personnel (which

the area is very safe and the parking lot is safe

pet policy

parking could be better, but never had a problem parking

the parking and how loud other tenants where

good location complementary laundry service. great evening social.

clean and spacious rooms. great gym, breakfast was good and free laundry service was brilliant.

breakfast was good as expected, and to have the possibility to use laundry for free was amazing

there was water, coffee and ice all day long and free laundry

kitchen has nice size fridge, cookware and tableware

one thing there is not much parking n my driver was yelled at for parking in the only avalible parking spot at

cabins looked old and furniture;s were old. pool was too small for small kids.

parking spots very small.

9 times out of 10 i have the pool to myself

well stocked kitchen for the essentials to prepare a few meals

nice pool and docking area

small parking lot is all

is good for us, we had 2 rooms and a full kitchen which is nice as we are visiting relatives in the area; don

parking spaces were small and close together

parking lot was very very tight parking

bigger laundry room would of been better there is just one washer and dryer in a very small room and each

the laundry facilities was cheap and quick

rooms aren't maintenanced very well the beds are very loud no ice machine no laundry

made a reservation and checked in with 3 people and a pet

parking

i did but didn't do laundry

no refund there either, lied and said missing and dirty linen so they charged me 150 to do the laundry

nothing it stunk and you can tell they don't clean and they don't do the laundry! disgusting

of the reason for choosing this hotel was that a continental breakfast was included

the other good thing is there's an ihop at the hotel but they lie when it says free breakfast

breakfast wasn't the best but not the worst wish they had more fruit options and yogurt machine

comfortable and good location. breakfast very good.

breakfast was tasty

pool close to early 9pm i believe when you're on vacation pools should be open late-night for

i wished they had an indoor pool.

nice size laundry room

we really enjoyed our breakfast

no dishes and utensils in this room with a kitchen ...

the breakfast was one of the best

breakfast was great

laundry room is top notch

the parking was a serious problem, we drove around for 20 mins trying to find a parking spot.

all the kids and adults were pleasantly surprised as they dipped a toe in

parking

property offered a bar and restaurant area with a star bucks that was a surprise

breakfast bar was great and i slept like a baby

we loved everything. the pool was very clean.

not enough outdoor lighting in parking lots

the person from room service was extremely rude and nasty

great pool and hot tub...really good room service for dinner.

wish the pool was heated and better breakfast options

so many options for all tastes and even for kids

drinking alcohol by pool

staff was nice todd and stephanie were great the pool was nice and the rooms were great

plenty parking and nice location plenty things within a mile

the most pool and the gym

wifi did not work at all

nice clean and comfortable hotel. good worthwhile continental breakfast.

parking was readily available

swimming pool and gym facility were dissapointing

a bit too pricy. some better breakfast options would be nice.

free parking, good location, could be better breakfast.

have known better when we pulled into the parking lot and the neon name of the property was flashing

free breakfast had items i have never had on a free buffet

pool was not heated. gfi. tripped in bathroom no lights at midnight.