amazingly delicious breakfast pool laundry room genuinely caring and friendly staff

i felt unsafe walking to the other side of the hotel to do my laundry, and worried about my car being broken

there is a nice pool

nice breakfast. nice room

one of the highlights was the free parking, which made our visit even more convenient

the non-smoking room smelled smoke and marijuana

grass was not cut, and they offer smoking rooms

i entered the parking lot at the back entrance and thought the place was closed

the room was supposed to be non smoking only had a smoking room available

wifi worked everywhere but inside the room! heater blowing out cold air all night!

these items, since the only microwave in the entire hotel to use, is on the 3rd floor in the laundry room

the hotel doesn't even have a decent laundry room

super friendly staff at checkin and answered all our questions about laundry and food delivery.

location room comfort room service

name z , she was exceptionally friendly and took awesome care of my entire reservation room service was

the parking lot lights were bright. grab & go breakfast. laundry facility.

was no quarter machine or cash at the desk to get change to do laundry, and the vending machines wouldn't take

i knew the sheets were clean as the hotel's laundry room was right behind the front desk, the door was open

to leave i went back to the front desk, there was a gentleman coming from what appeared to be the laundry room

comfortable beds. laundry facilities.

everything was perfect enjoyed the seclusion private entrance breakfast laundry room

laundry facility housekeeping. no washcloths

up charges up charging for parking and pets

very convinience, friendly and helpfull staff member, and they over early check in

the room was very nice and comfortable the pool was very nice.

the sheets for the bed were not folded up, instead they were balled up inside a plastic laundry bag in the room

the guest laundry room was small considering the size of the hotel.

only one laundry room

laundry room was very disappointing that s sad it s too small it was stank and nasty i couldn

the laundry room is very small and just 1 wash and 1 dryer

need to offer a coin machine since you have to pay for laundry

room is a bit small, so is the gym

staff is very friendly and the shuttle to the airport and back was perfect

it was advertised as a restaurant and bar at the location

a bar would be great!

laundry room on site

that i had to use a credit card for the laundry facilities

i went to front and saw that she was folding laundry and didn't have the top blanket ready yet

self service laundry.

you do nowhere nearby to buy food or amenities without a car front desk only accepts cash for laundry

no laundry facilities that actually operate

it's pet friendly

no microwave or freezer in mini fridge, wifi had bad connection entire time...

the staff is excellent! very friendly and helpful! also have a pet friendly policy!

room was clean, bed was comfortable, heater worked well, free shuttle to airport

laundry, mice (i have videos), bad light in room (not bright enough) bad smell of

dont pay too much mind to if the room is sparkling clean or not and i really liked that they had laundry machines

people were hanging up their laundry on the staircase rail

urine in the bath tub the bathroom was filthy and smelly there was rat pooped in the drawers the laundry room

areas were dirty especially hallway/steps/laundry area to room

no laundry on the facility if you needed to extend your stay..

free breakfast, pool, gym. friendly staff.

and the breakfast was delicious

unfair to charge guests parking fees

we were told the gym may or may not be functional because it was undergoing renovations

my order is in for two washcloths but they are backed up and doing laundry

the pool and laundry was shut down. but overall good experience

shuttle was prompt even at around midnight, thank you

the room was homey and clean. the gym and swimming pool were awesome.

following kids around

you need to have a way to get detergent and fabric softener near the laundry room

the hotel offers laundry and dryer room and although it works with coins we never got our clothes completely

laundry facilities bland front lobby was very bland as was the breakfast area very bland.

the breakfast buffet at 9:30 noisy renovation project early in the am washer/dryer were broken in laundry common

has a laundry room, parking and vending machines

could offer free laundry service for long stays

coin laundry was available and helpful

was great, just the location of room wasn't , especially it being across from laundry room

we checked into room 228, laundry was on the fllor the bed was not made

when we requested new towels upon our return (after 5:00 pe were told that the laundry was in the dryer

friendly and clean i want to come back again would recommend this place to friends and family pool was never

no breakfast and parking is 14.00

was able to get a nice hearty breakfast bagel sandwich early in the am - great service

was no food at the bar and the walls were paper thin so we heard kids running up and down the halls the whole

airport shuttle

lacked room clock, luggage rack, laundry bag

pool

allowed pets, free 24h shuttle service to the airport.

the staff was super helpful and very nice. beds were really comfortable. free wifi.

menu at the bar was limited

the room very clean and staff they are very helpful and easy to find parking

the wifi was fine, too

easy to get to, clean, plenty of parking.

breakfast was great

staff was very friendly & breakfast was good

share the ice machine and laundry with the hotel next door

place was clean and comfortable and has a shuttle to and from the airport, perfect for an overnight layover

the shuttle...

airport shuttle works very well, esp

free wifi

is spotlessly clean and all the stuff are very helpful, they have a laundry room

the breakfast cleanliness of room and small kitchen the location was great nice and quiet and laundry facilities

kitchen well equipped

the hotel, room and shuttle was clean and nice staff.

phone didn't work so no wake-up call, towel bar loose, door knows defective, pool not in service, the place

for fold out couch an i called front desk they never brought them up but said they would my kids had to lay on

they had a free shuttle to and from the wells fargo center

staff at front desk and at the bar were friendly and excellent service.

park: 20 min walk, parking wait lines if you drove to the show, taxi was expensive, and navy yard shuttle

just a little bar that offers food at various times of the day

wi-fi wasn t enough to even allow the kids to play on tablets so we could shower, the site said laundry-no,

the laundry man with dreads was very rude

said had laundry facilities and it did not, the tub did not drain, cereal on the floor, nasty stuff on

easy access to the philadelphia airport with shuttle

the staff was exceptional - shuttle service, front desk, gen. mgr. housekeeping...

when we opened the door their laundry and personal belongings were everywhere and the room wreaked of marijuana

other guests tended to slam doors and stomp the floors, rodent in the laundry room

i once had no tv, another time no remote, laundry facilities didn't work

change rooms second room you couldn't cut the air off it's nothing to eat right there but denny laundry room

for extra towels and wash cloths and never received them after being told that they were in the laundry and

laundry room

laundry on cars to dry

cleanliness and staff and minor things no laundry soap no microwave no refrig no coffeepotp

rooms were very clean, wifi excellent, they have 2 ice machine locations,and laundry facilities just in case

curved shower rod caused water to soak floor when showering, laundry dryer didn

clean fresh room. pet friendly. very nice breakfast. laundry and gym. easy access to airport

having the laundry room vacant when i had to wash my clothes.

excellent shuttle service for laundry as well as to and from airport as well as the sister property on the

the front desk told us out of service the laundry area but there is no notification posting at the door

in but showed no care to quiet unruly families in the morning,safety doors did not lock broken laundry,filthy

sports bar with very attentive staff

room service came to my room an hour before checkout and started coming in my room when i herd the

didn't enjoy the room service my ,was not clean for the two nights i didn't get breakfast,i call the for room

the bar broke was thin enough/small enough to break the only shower i took

nice basic with easy access to beach dollar store casinos

cleanliness and guest laundry

they had no detergent to wash laundry

the bar and bistro wasn t open

no breakfast, no bar stools at the bar. standing and drinking is no fun.

no pool and no bar due to covid 19 restrictions. but this hotel doesn't have a pool at all.

soccer team venue, with kids running through halls and lobby at all hours with no supervision

the shuttle drivers andrea was very friendly, great attitude

weren't a few more choices at breakfast, the fire pit didn't work, and the pool opened after open time

i used the gym and they had everything you needed to make the stay comfortable

the breakfast was great , many choices!

they had breakfast and a gym and laundry place

seemed to have a laundry issue

they had breakfast and a gym and laundry place

free breakfast every morning 24 hour hot tea or coffee offered

liked the indoor pool and the fact that complimentary hot breakfast was served

room was impeccable, only 4 minutes away from adelphia restaurant, free breakfast was convenient, i would

the food was great, pool entertained the kids, beds were comfortable

the food was great, pool entertained the kids, beds were comfortable

need to change their breakfast up a little bit

the kids had lots of fun swimming and playing on the basketball court

we were able to do our laundry and pack up the night before heading for home

the fact that there were laundry facilities and the big screen tv.

there was a laundry room and tons of parking

the laundry facility was convenient and affordable

access to the pool was a bit limited and the laundry costs was very high

was told they would bring up to room in about 20 min once laundry finished

nice and cosy. laundry was a cool addition. for only 3$ per a wash and drying

the laundry wasn't on time, i had left for church saturday morning returned 2pm and my dirty towels was

in large bags outside of my room and also the hallway did not look good with trash bags and laundry bags up and

great staff, modern clean and had guest laundry.

bad hygene, lots of broken stuff inside and dirty laundry and beds.

area , laundry on site

drug addicts yelling, dogs barking, and hookers, car horns all night, plus crack head rolling a laundry bin

it had a laundry room , we had a problem with the tv a person came within 10 min

they were pet friendly

no laundry facilities!

the laundry room needs cleaned

that the laundry didn t have detergent to purchase

there was noise from laundry room through wall near by.

i liked the breakfast setup very much. being able to make your own waf was awsome.

the location, the laundry on property. that i was able to open the window for fresh air

the bed was really comfortable, and i appreciated the free wifi it made it easy to get some work done

wifi never works

room smells cigarette even though it was a non smoking room, a/c doesn t get cold and noisy, wifi not working

breakfast was decent

very welcoming and friendly. very clean too. asked for a smoking room and it was accommodating.

there was ants gathering around the breakfast area but they cleaned it up quickly.

in parking lot

parking lot was not taken care of after a snow storm

did not eat the breakfast.

the exercise room is open and you can do your laundry for free, you just need your detergent and things

i love the fitness center and laundry room.

i enjoyed the kitchen and the free laundry facility especially

the beds are great, love the kitchen! it was pretty clean. free laundry was awesome!

you have to offer laundry, exercise, food and snacks and you have access to i 95 and the surrounding areas love

kitchen was fine and stocked well enough for two nights

parking

careful parking in the back, as the parking around that area can be pretty tight

was limited private parking available at the location, which is disclosed on the website, but something i had

kitchen sink really only had hot water no cold water , other wise place was clean and nice

it appeared to be laundry detergent stains, but there were burn holes in the spread

i also tried to use the laundry, but it only takes quarters

staff was nice laundry was cheap not 5 stars but comfortable and affordable

convient laundry room

laundry facility

that they had a lot of spots for my dog to go to bathroom. that they had laundryroom

no bag to put dirty laundry in

we were put in one of the rooms not yet done, i believe because we were traveling with a pet

more breakfast choices need to be added on to the menu, even being continental breakfast.

the pool wasn t open had to use the other hotel pool

lobby wasn't that clean or laundry room

rooms were dirty and smelled off dirty laundry and dogs

some were unnecessary for a short stay but if it was an extended stay the room kitchen and supplies would be

continental breakfast was fantastic

great location loved the fully stocked kitchen

the one laundry facility seemed wonky, i skipped using it as there was someone else trying to use the one

i liked the amenities- they offer a breakfast buffet, pool, laundry services and a gym

if advised of all services ie laundry

the eggs at breakfast.

omar at the front desk was very nice. the gal in charge of breakfast was also terrific.

no buffet breakfast like the marriott in pens.

breakfast was really good

breakfast

christmas eve and christmas day due to flooding where we had been staying for a visit to see our kids and

was rude, terrible parking, lots of noise from wedding parties and college kids + trucking revving their engine

wanted to do laundry and the washing machine was out of order..

no pool no gym

breakfast was great ud83dudc4d

accessibility from the parking lot to the side entrance could have used some steps leading up to walk way

because of the pool and gym but didn't happen they were closed for renovation if i new that would have stayed

closet hangee bar unusallt high

,quiet neighbourhood, very close to the train station, complimentary parking, facilities like gym

bar closed very early

location, ease of parking, restaurant and bar on premises

location, ease of parking, restaurant and bar on premises

the laundry room dryer didn't work.

self-serve laundry

police and informed them, and they started looking at other places and eventually found it in a laundry room

old drug paraphernalia by the night stand and missing the iron, blow dryer and the laundry facilitys were

room which was a little cleaner and smelt a little better vending machines don t work guest laundry don t

cleanliness. fridge and coffee. ice and laundry available on site.

the room was small. it smelled like smoke and dirty laundry.

i walked to office ( but met office rep near the laundry room) and reported what was wrong

laundry is convenient, rooms are quiet and comfortable

free snacks, convenient laundry, close to my work so it's its been nice

yummy breakfast, lovely afternoon snack bar!

breakfast was all it needed to be, varied, fresh, & tasty

there's a great bar attached to the hotel and the bartenders are excellent

the room was perfect-elegantly furnishing with a fireplace, the bed was very comfortable, and the linen quality

we were told about the speakeasy bar but couldn t get a table for 6 when we tried so sadly couldn t try it

the laundry is not working

she was still there when we returned from the show and excitedly asked the kids how it was

procedure to get to wifi was cumbersome.

wifi didn't work and there was no desk in the room as specified when booking.

i was also allowed a late check out, which was appreciated

also has coin-operated laundry room

i was also told to reuse my wash cloth and towels to save down on laundry

the hotel had self laundry room the lobby is very nice staff are very friendly and helpfull, especially stephen

also, i asked the maid for another bath towel and she dug through the dirty laundry and handed me a towel from

gym & laundry facilities excellent.

we stayed on a sunday so the hotels restaurants and library bar were closed

room service

the spa is also spectacular

price of room and room service

they have a huge treasure chest for kids to pick out toys when you walk in

nothing, everything was perfect. laundry for guests might be good, but it's optional)

also no coin laundry in the hotel, but there is one nearby

enjoyed the bartenders, carlos and a young lady forgot her name

i m not a gym person, but went to the gym anyway

i really liked early check in & late checkout, the concierge stood by the door to assist all day which was great

this hotel has a laundry facility inside which is clean and accepts credit cards

the halls were filled with trash and laundry that stayed there most of the day

i also appreciated the laundry room and the small shop that also sold detergent and fabric softener along with

not being able to get coins for the in-house laundry on site, no hairdryer in the room

lobby bar was great- good food and great service

the property doesn't have laundry .

gym not functioning and laundry difficult.

super location, clean, quiet, laundry.

location is great and friendly staff. i also appreciated the free laundry facility.

room at low level next to laundry, noizy fridge,

laundry available if needed

i appreciated the laundry facilities because we needed to do laundry

there is a gym on

clean place, friendly staff, good breakfast. it was noisy at night, but the location was great!

everything was fantastic, staff, housekeeping, hotel rooms, breakfast, location, cleanliness

the breakfast could have been better

but don t select an extended suite thinking you ll have kitchen facilities - it had no toaster, no kettle

great shower and lovely breakfast included in your stay

the history and the history tour uniqueness the breakfast

spa bathrooms with quality toiletries, towels and bed linens

no laundry room and valet parking only

i would have liked a robe in the room rather than on demand, and i would have liked a plastic laundry bag,

didn t try the food there but the bar area looked nice

the common areas are quite nice - a library where you can sit for drinks or just chill, a cool bar and a large

room service came fast and food good but people answering phone rude all 3 times every other person

has this hotel heard of laundry softener

traveling with our infant daughter and they provide with the pack and play, little slippers, a kids activity

wifi ever in a sofitel

room service was among the best i have seen

i also appreciated the fact that it was pet friendly with no additional charge

room comfortable, all amenities worked , good gym

the convienance!!!!!! of having the bar & restaurant... great

i love the text messages for room service

like that the gym was on the same floor; also it was quiet

was wonderful, from the valet, to the front desk, to room service

should be explained more about things in the hotel that guess can use and floor tht it's on ex: laundry facility

the laundry room was convenient

big room suite with kitchen, microwave and fridge, free wifi, quiet and clean,friendly staff

i have kids, i specifically wanted to stay at a hotel with a pool for them

the breakfast was good

very spacious and came with a washer and dryer so you could do laundry.

the apartment had every necessity for living & working in philly for a week - kitchen, laundry, desk, etc

great location, roomy accommodation with modern kitchen and full laundry

breakfast is served; a fully equipped kitchen is provided

really exceeded expectations especially the kitchen amenities

business center,laundry facilities

laundry facilities on premises. great gym and pool staff was amazing

clean towels, clean sheets and regularly cleaned dishes (and laundry if requested)

we really enjoyed the fact that hotel is pet friendly

the gym had a surprisingly

on a roadtrip and only stayed 1 night in this hotel, so we were very happy that they have free laundry service

laundry facilities and detergent were free

we had the ability to do laundry, which was amazing

so convient, we were on a 2 week vacation around the wast coast and was going to try to find a laundry mate but

laundry facilities for guests and continuous free tea/coffee were excellent

small so instead of sleeping in the same bed as my husband we each had to sleep with one of our kids just to be

free (or actually built into the price of the room)wifi

staff is wonderful and the place is so comfortable : rooms, lobby, bar and restaurant

i also needed a very late check out and the gm colleen perez did me a huge favor by letting me check out at 3

then the valet took forever to get our car because he was helping a family with kids and multiple suitcases

kids enjoyed it though

the location is perfect for historical landmarks. nice gym.

the hotel was pet friendly. the room was nice size.

room service poached eggs were like over cooked rubber

room service most likely due to covid, we just asked for fresh towels daily

on top of that all night we had terrible noises coming from above sounding like a laundry machine

restaurant kitchen closes early, no streaming services

wifi was not a solid signal off then on , workers knew what my room could hear through a vent but

the pool was a big hit with the kids

the spa pool

the in room dining and the gym and the space of the room was good.

to pay $13 a day for wifi, which is pretty unforgivable given this is not a cheap hotel the pool area was very

the pool area and room.

amazing views. loved the rooftop pool. was a treat to have a spa too.

we liked the pool and wet bar area. the gym was also very nice.

breakfast was very good. nice laundry facility. great location downtown.

it comes with guest laundry and a nice gym

even has a guest laundry

gym was better than most hotel chains

great service, room, breakfast, location. gym looked nice.

do not consume the alcoholic mini bar items

the gym is located on this level and is incredible

nice boutique hotel attached to a high end gym/social club in philadelphia

the pool was wonderful

it is fully equipped with free weights, cardio equipment, lap pool and hot/cold plunges

around 12 on saturday and was very happy to get into my room (thank you) but there were piles of laundry all up

the bathroom wasn t clean, a bar of soap was left in the bathroom that didn t belong to us.

room service food quality completely sucked. food was stale and petrified.

last but not least the breakfast was great and the service too

me with what is quite possible the worst bottle opener in the world from what looked like a kids fisher price

were scratchy and light, seems like their sharing supplies and laundry with marriott facilities across the board

price of breakfast ..

great location and liked that the gym was 24 hours though a little dated.

we had to wait 3 hours before the kids bed (sofa) was made

room service (cleaning service) is not up to the ritz level

they had a swimming pool, a laundry room, and a gym

friendly staff. good facilities including laundry.

i wish there was a microwave to warm up my food and a coin machine to do laundry but other then that, awesome

advertise a laundry facility but only have one washer and dryer for the whole building and never have quarters

franklin at the art bar was very nice and fun to talk to

no free bottled h2o or laundry bag

same in the gym

gym was nice

excellent gym

the staff were amazing from the front desk to the bar and breakfast team, everyone was warm, welcoming, and

no sour dough bread for breakfast

very cool hotel. the pool and the bar are stand out!

the spa and the pool were super nice

not have breakfast, but the gratis coffee was delicious

top draw large crowds on friday and saturday nights leading to lines for the elevators and the bar being completely

things like laundry detergent, soap, wine bottle opener, salt & pepper, trash bags, could be left in the room

apartment was spacious, comfortable with full kitchen and laundry

would also have expected some way to buy/get laundry powder given the unti has a washer/dryer, and for my keys

the basics you'd need for a comfortable stay there (living room, bedroom, full kitchen, bathroom, laundry

have a few items for guests - such as a toothbrush, toothpaste, razor, shaving cream, laundry detergent

laundry service was fast and efficient , overall staff were very good

that there was no laundry facilities and no pool

wifi didn't work as well as i would have liked.

so my 3 kids and i use only one bed

didn t have a mini bar, the spa tub wasn t really a spa tub more like a plain bath tub