only downside was that the wifi did not work great

convenient parking

the parking limits to when you can use your car. but it wasn t an issue for me

free breakfast, comfortable bed, clean bathroom, quiet air conditioner, free secure parking

very comfy. loved breakfast in the courtyard.

wifi unstable

the wifi was not great

parking is located about a block away at most and is in a secure parking structure

since we had kitchen facilities, it would have been nice to have a few dishes.

everything was nearby and also great parking

same-day laundry service is terrific

wifi barely worked in my room

everything about this hotel was fabulous . breakfast was good. location.

the free breakfast was very tasty and filling

large room very clean excellent service great breakfast

breakfast service could be improved

everything except service for breakfast.

the continental breakfast was exquisite and not what you would expect

i had breakfast there the they didn t have a menu to look into

breakfast was excellent

excellent reception in the patio/breakfast area, but in the rooms it was hit and miss

no wifi in the rooms as described.

noise from the road; dark rooms; old bathrooms; bad wifi in the room; overpriced

breakfast included was not

stay in morelia pet-friendly & well-located

saturated parking

ended up being overcharged for room service and the wifi cut off a lot.

the hotel also has self parking for free but you need to leave your car keys if you get late since the parking

ended up being overcharged for room service and the wifi cut off a lot.

we ate in the dining room one morning with our pet

that they don t have parking on site but understandable because of location.

noise from street, no parking

parking its away from the hotel but not to far of you don t mind walking.

wifi seems to depend on what room you have

no wifi access

wifi service is poor in the rooms but fine in the halls and downstairs in the lobby

restaurant staff not very kids friendly, but we could see they made some efforts. no baby crib

room , no amenities for the price , bar staff was rude , service awful

the service all around from front desk to room service to the restaurant needs to be improved

wifi was poor, water pressure very low in shower, otherwise ok.

spotty wifi if at all active

only issue was hat the wifi did not work in my room, the guys on the front desk were very supportive and kept

we have two kids and they couldn't sleep well because of that

different wifi networks depending on where you were, restaurant, room etc.

we couldn't get a table at the downstairs brasserie as it was too busy and when we asked for room service

the explanation was they do not have any room in their hotel that would fit 4 adults + 2 kids

the wifi was much , much slower than just using the data in my phone

only issue we had was with the wifi in our room - we weren't able to get netflix working on the tv or access

wifi wasn't connecting in the room

great location and really good option if you re traveling with your pet!

wifi was terrible, but then again we were out most of the time.

i liked the location, they were very pet friendly. the bed was comfy and the room was large.

great location, cool old hotel. pet friendly for an extra 50 pesos/night

everything was super with the hotel itself. the only problem: the car parking was a bit far.

kitchen was nice, but no towels, washcloths, or dish soap for cleaning in the kitchen

improve wifi, close off the patio by the room

the free breakfast was delicious fruit snd toast so it's a light breakfast but good

the breakfast is not good. the wifi sometimes does not work.

free parking and very helpful get the car out.

i wished the hotel bar was open

on site parking was good too

very well located with underground parking. clean and comfortable.

no wifi password ud83dudd11 no free break fast although i could swear it was included

the courtyard is comfortable with wifi

the price for our two-night stay was extremely affordable and included breakfast, which was delicious (fresh

and good wifi

wifi in our room was on and off but was strong in the courtyard

catedral right across from hotel and bar on the third floor.

the music from the bar below played until almost 5am.

room was dirty , it wasnt worth the price. bar staff unfriendly

room was changed to a small room on the floor where there is a bar with music, loud enough that i heard it until

the music coming from the bar at night. it was noisy and we had no view

access to laundry facilities for free was very appreciated

it sounded like people were cleaning floors and possibly doing laundry, all while chatting away throughout the

laundry facilities on site were very convenient

wifi was disappointed. didn t work

location close to the big cathedral, parking available (a few blocks away), stylish hotel, big comfortable rooms

breakfast area on the 5th floow has a wonderful outdoor terrace with good views

the breakfast was great and everything else was perfect

the breakfast buffet was good and they even have a gym

excellent breakfast

breakfast was very good, great quality and variety.

also be aware that the parking is a block and a half away from the hotel

i did not have breakfast

noise from the bar at night

thing is the parking is at one and a half blocks from hotel, but this is because is at the heart of the city,

breakfast was great

wifi can be bad depending upon which room you get

good facility and breakfast

the wifi was bad most websites were not accessable

we enjoy the breakfast and personnel

the breakfast buffet was a welcome gesture and delicious

the breakfast was excellent with a wide variety of mexcian foods

good wifi

i first arrived, there were some times without wifi, but it got sorted out and became reliable in subsequent

the breakfast was also high quality and the wifi was really fast

breakfast was large and delicious--several choices

it is close to an area of bar and restaurant that makes it practical to go out at night

of been better, vallet parking so far for the employees that have to go park our vehicle and do laundry

linens, toilet paper, and laundry was too heavily fragranced

heads up no gym or pool or jacuzzi, but who needs that anyway

no pool

parking is valet parking

late breakfast

enough staff in the restaurant and the servers are running around between the tables and the in room service

no breakfast served! a coffee machine in the room would be nice!

the wifi didn t reach our room

they need a valet parking service asap

oh, the wifi worked quite well

parking is not on-site but it's around the corner

parking is off site

and they have a deal with the parking lot nearby, so we even could leave our car there

the parking was in a nearby private location

dog-friendly (there is an additional fee of 250 pesos per night), which made traveling with our pet much easier

wifi and warm water was unreliable

the wifi was a bit iffy.

large bed, the room had a refrigerator and microwave, good wifi, good location

the door looked like it was kicked open at one point, no wifi in the room which was really disappointing and

the wifi was not working good and the water it was cold

wifi was awesome, the hotel has good location and the staff was friendly

liked the location, breakfast and coffee was really good

game played by kids very early or late at night

hot water, room next to street, extremely noisy from 6:30 am, didn t have wifi or cel connection on my

wifi worked good

good breakfast

the staff were helpful and were able to arrange a laundry service during our stay for a very reasonable price

restaurant or room service at night

, hotel breakfast on point

only disappointment was restaurant and bar were closed.

wifi did not work, neither the tv

wifi in rooms

really nice, small hotel with super friendly stuff. breakfast was included too!

fast and pleasant check in, super clean room, confortable bed, nice decor, nice terrasse, good breakfast

equipped kitchen, good room service, terrace

breakfast was good and healthy, excellent location

the breakfast was amazing and the staff extra friendly

good breakfast buffet and bar area

clean and comfortable bed and room. nice pool, bar and restaurant.

hotel is a bit old and gym is very very small

maria bonita spa ladies were fantastic

bar area was separate, cozy and music in evenings

showers needed more love (little dirty) no phone in the room wifi out of range

breakfast was delicious and added value.

breakfast was very good.

i loved the breakfast it was very good.

they offer a fair breakfast

the spa is also beautiful and so relaxing

the swimming pool that s it

should be included some breakfast package

i sorry but i couldn't get the breakfast in the hotel

bar and restaurant service was otherwise excellent

the wifi was not very reliable and made it difficult to stay connected with family.

the breakfast was delicious and each day the menu was different.

helpful staff. excellent location. very clean. tasty breakfast.

breakfast was late

everything was excellent, especially breakfast and also in the downtown area.

the hotel should include a room service option

no vending machines, their wi-fi password wasn't available and when they gave me the password the wifi just didn

wifi slow, couple days with no cable service, shows parking available on post, and when doing final

good wifi, lots of pillows, nice staff, and we feel very secure there

wifi, at least in the room, was awful, it fails a lot

which room you stay, the wifi connection varies

room that we were staying at didn't have very good wifi and i was there for work so wifi was a must

good wifi signal

wifi disconnects after 10 minutes and you have to login again with the password

wifi was not working on the top level and so wasn t the hot water

wifi at the top floor is poor. hot water does not make it to the top either.

a room with cigarette smell, 1 towel for two persons (no towel for hands, nor for feet), one used bar of soap

good price-quality relation for 1 night. location and parking were good. staff is very friendly.

location great best parking in the old town if parking is high on your list this is the place

close to town/cerca del centro de la ciudad, parking lot/ cochera.

from front desk to kitchen to spa services, best vacation ever

the older gentleman that helped with bags & parking and cleaning staff were very friendly

small parking lot, use valet parking

secure parking on site

the staff selected the room with the fireplace

the lady who did the laundry was prompt and patient, very nice

no pool towels

some rooms located right in front of the parking can be noisy during the night

we were able to pay for late check out

the pool at the facility was not available

and a pricelist for the laundry service too

the pool and grounds are gorgeous

next to the hotel, breakfast buffet not included and loud music in the swimming pool area

the first day the pool was a little chilly but i believe they warmed it up after.

wish it had an indoor whirlpool since the weather didn t allow us to use the outdoor pool.

pool was too cold swim, even with sun out

sold with pool that was closed for a day because of a event, we have not been notified

it s a sprawling complex, prettily designed with pool area and gym

very poor wifi

the facilities are amazing: the gardens are lovely, the pool is comfortably sized and moderately heated while

private parking available, close to downtown and the zoo

parking was included. beautiful interiors.

location, pet friendly.

wifi in rooms

basically in the parking lot, so much vehicle noise at night and early morning when people are leaving to go to

it's noisy and beds are not comfortable the pool is ridiculously cold

oh and there's a pool

room is small, the wifi signal is weak on the second floor, and breakfast isn't worth the money

location is excellent for us and the breakfast was outstanding for the whole family

nice breakfast.

didn't stay for breakfast we left at 5am

not enough parking lot

requieres more parking space

great value, early check in not an issue, very friendly staff.

the parking lot greater was super nice.

centered and there always were parking places

the room service was very fast and the food was tasty

pool - this is was the main reason to reserve, in your website i read heated pool and the water was

very nice value , clean and modern with pretty rooftop pool

roof pool with view of the city was lovely in the sunshine and i had it all to myself

the mid century furniture should have come home with us and the roof top pool and breakfast area were lovely

son was excited about using the beautiful rooftop pool shown with colored lights and spectacular views

free parking ok

fresh fruit at breakfast

i chose this hotel for the gym and it was kind pf disappointing

is a little far from downtown, where all the tradition is. not very good dor kids.

the pool was not indoor, and pool was not heated

clean room, friendly staff, great breakfast. located not too far from the center.

arrived after midnight after new year celebrations and the security staff made sure we had a parking place in

pet friendly, spacious room. friendly staff. parking.

this hotel has its own parking we lived in a villa- we had a 1 floor (dining room with a small kitchen, refrigerator

staff very gentil and educated!. parking space.

nice breakfast, huge rooms with iron and iron board. decent sized swimming pool

pool was very cold

the swimming pool was not heated and was incredibly cold!

the pool area very clean

breakfast was not so good i think can be improved

clean and breakfast was enjoyable

convenient location, great breakfast buffet on weekends included, very comfortable beds.

the room view, and also that you don t have room service 24 hours

saying that if one room is in air condition mode no other room can use heater mode included breakfast is very

the breakfast options are limited.

breakfast ok, location regular

breakfast wasn t ready on time but it s okay

my kids loved the breakfast buffet

the parking lot

maybe the breakfast include, was a little portion

by the friendly, attentive staff, the clean spacious rooms and the central location to access our golf destinations

not instructions to start the walk machine in the gym

only thing i could say to get better it's a rooftop in the parking

super clean water in the gym

the wifi is weak in the bedroom

wifi isn t super great, but this is a place to come and relax more than to work in my opinion

the grounds are nice. breakfast was good. overall just ok.

enjoyed the indoor pool, the spacious garden and grounds, and the light in the room

to leave because the staff is so amazing that they make you feel like home, the hotel is pet friendly so that

parking

bad signal for wifi

the wifi was almost non existent

very clean comfortable and delicious breakfast

she scheduled a shuttle to take me the airport

very close to airport with free shuttle. husband enjoyed breakfast. i had to leave too early!

free shuttle to the airport as well was very helpful

there really is no pool, it should perhaps be transitioned to a fish pond

i was disappointed with the size of the pool because it was way smaller than i thought and it was standing

i loved that it has a luggage drop off! love the location and love that it has a parking lot

no personal staff available to help with luggage or take guests to airport shuttle service