wifi for duration of our stay; no information on local tourist attractions, no games etc in cottage

location and facilities in the property plenty of space specifically for families with kids

plenty of parking and the noise wasn't too bad, considering the proximity to the road

spacious, bright and warm property with plenty of parking space.

there were kids and adults and everyone loved it

they do offer laundry, but the machines just down the road at the petrol station are very convenient, and

safe and secure parking with or without garage parking

food superb staff very attentive and attentive decor in dining room, bar and lounge

bar well stocked and reasonable

bar was great

bags of laundry on the landing and in the corridors on arrival and in the morning

parking was possible either just a few steps from the entrance to the hotel (free of charge only

the bar was good as

modern clean large rooms. comfortable lounge area to enjoy in the bar area.

cosy room, great bar area, authentic decor, fabulous staff

room , great to be able to take our little dog into the bar area to have a drink, brilliant access from the

friendly staff and very helpful warm and comfortable rooms pet friendly nice menu and meals

wifi password not in room had to go back to reception to get it as phone wasn't working

room service and food selection was good

a excellent find, large room, very well furnished, fast wifi, good breakfast, will stay again when in the

the down side of the location is the awful wifi connection

building, friendly staff, very comfortable beds, spacious room, ample parking, very good (full scottish) breakfast

from decor and finishing touches in the cottage, to breakfast at the hotel, it all felt beautifully wholesome

we were given a bottle of prosecco, sweets and rose petals on the bed

no internet on tv and wifi didn't work on our laptop.

lovely hosting, amazing food, comfy beds, amazing spa garden

do not have anything but the room at night got very hot but that might be because it was over the kitchen

food: we ate there for dinner and breakfast

staff were great especially dora who served us breakfast which was exceptional

breakfast was exceptionally good

the only problem is the my room i had alot noise from the laundry room aprt from that alls well

wifi very slow

in very good condition, nice bar area with comfortable seating

only gripe and it's a very first world one is the wifi was not powerful enough to react the bedrooms

nice friendly welcome, great breakfast.

proximity to the golf club

breakfast was excellent the choices of food was excellent service was also excellent the staff very

amazing staff, pulled out every stop and a great hearty breakfast too! 5 star treatment

location was what we were looking for as we were there for 2 days golf and it was within walking distance into

the parking was good

hot water, a comfortable walk to town, was able to do laundry there, the housekeeper was very sweet

wifi had a choice of 3 networks, worked fantastic

(but my room was absolutely fine with good bed, shower, tv, kitchen area

parking space available, spacious rooms and we had all we needed

nowhere to sit! no chairs. no kitchen facilities. the premises look very unfinished.

stains but later told rust marks from laundry provider on bed sheets

and welcoming, excellent parking, excellent food and very reasonably priced

was in a quiet setting, surrounded by lawns and gardens, with excellent parking and level access from the side

30 to 9, asked if we would be able to get anything to eat, restaurant or room service, we were told no, nothing

he made us feel comfortable and also assured us how pet friendly the hotel is

the only thing that was good very disappointing unclean rooms that require updating the bar was a laundry keep

also - lots of laundry bags in the area on the approach to the bar- the area looked messy

the bar closed at 9pm but i imagine that s determined by staffing/occupancy

hotel is ideally located with plenty of car parking

very clean and comfortable great location with parking on site plus very good breakfast

guest kitchen/laundry provided which was very handy

room was really warm, as we were next to laundry room. a fan would be a welcome addition.

the wifi was also very good

no wifi

on site parking

was so friendly and wsrm and as an expat revisiting my home this is important, thanks for the laundry

was amazing, a huge help and did a bit of laundry for us after a football trip which was greatly

location was fantastic the staff were so very helpful the room was so comfortable and very clean breakfast was

breakfast was lovely

the breakfast was exceptional and the staff serving it where very polite and helpful, also the parking at the

pool and restaurant were excellent room was satisfactory location superb overall a wonderful night

nice to have a pool for my two kids

we opened the door of our room to see a four posted bed with rose petals on the bed and two small bottles of

good facilities including pool, jacuzzi, steam and sauna

lovely hotel,with a great spa area

parking, can t think of anything else, unless 24/7 very heavy traffic

the bar area is also great

we got room service one of the evenings and ate in the restaurant on the other evening and the food and

, plenty of space outside to have a drink, and a lovely wooden play area off to the side for kids

plenty of parking right outside reception and the grounds were well maintained

breakfast was a generous scottish breakfast along with tea/coffee and cereal and juice available

food served hot fantastic breakfast

staff, centre location, lovely bar with pool table and darts and comfortable seats, brilliant breakfast made to

first class service, spotless, delicious breakfast,friendly staff, not one single complaint

fantastic breakfast

i couldn't connect to the wifi on neither my tablet or my phone

ample parking on site and easy to get to

there is an onsite bar and restaurant which shows the football games

nice large bar and restaurant area as well and outdoor seating areas

car parking available

no guest laundry facilities, a takeaway service was available, but not on weekends.

wouldn't book that room again as the daily laundry delivery was so noisy outside window it woke us

laundry facilities in the hotel

ideal location, games and books in the small bar great to entertain the kids.

wifi and phone reception

limited close parking

breakfast and price were all excellent, will definitely stay again when i'm back working in annan

friendly felt safe nice breakfast safe parking for my motorcycle close to main street for shops places to eat

excellent bed and breakfast

room very comfy, wifi good and tea etc provided

dirty laundry was all over the floor

on floor to use it as the sockets was on the floor pretty much the hall ways smelt like dirty laundry the hot

ld them but they said it just came from the laundry)

nightmare, fan in room blade missing and vibrating, hot above laundry, no kitchen, social tenants from council

the wifi was okay. bedding smelt and looked clean. staff were friendly.

bar was not atmospheric ( we went to the pub next door) no laundry bag in the room or safety mat for the bath

all fabulous free wifi would've been nice though

spa excellent,especially steam room.staff very well trained and well mannered.

loved it. excellent breakfast & decent price.

the room, facilities and breakfast are fantastic

music being played at around 4am-7am sounded like it was being played int he kitchen/laundry

ample free parking (just remember to enter your car reg at one of the many screens in reception)

free parking with registration but ev charger is allowed just for 90 minutes and is payable

great for kids, outdoor and indoor play areas. nice location and very quiet.

very clean, plenty of things for keep kids occupied & lovely location.

laundry, wi-fi, breakfast

parking on side road

everything. parking was good. location. cleanliness. staff were polite and helpful, friendly.

free wifi and smart tv with youtube and netflix made the stay even better

nice stay; parking at rear was great, huge parking area

downstairs the wifi was quite weak and the room was a bit cold, but it wasnt too bad.

not for family with kids good for friends to stay

a big shoutout to the receptionists they were especially great with my kids

absolutely no wifi access

gorment burgers my wife had the veggie burger then breakfast was amazing the chef joe and his fiancee were there

fast wifi, good heating, clean room.

staff , cleanliness, room service, and location.

gave us early check in and late departure as they knew we were going the courteeners gig that

free wifi is a bonus too

switching off wifi was bad

there were marks all over the walls in rooms and corridors, mess on the carpets, dirty laundry left outside

great swimming facilities and gym, noted it was a birthday weekend and decorated with some balloons which was

room service was not every day due to covid

wifi not good

pool was amazing

great location, and facilities were just right. breakfast was lovely.

gymn a bit disappointing. the shower gel was used before.

limited 'comfy' seats in the bar but it wasn't really an issue as it was quiet when we visited.

incredibly poor wifi and the tv having no signal.

i'm honest- that you weren't able to get at least a sandwich on room service late at night

fantastic free laundry in the basement (buy wash tablets at reception) and tumble driers

laundry, big room, free coffee in the lobby, a kettle in the room, large shower cabin, very

free laundry and big room

to main city centre, lift, laundry, drying rack in bathroom and other useful amenities like iron, ironing board

for a room at the back of the building, was put in a deluxe room at the side overlooking laundry bins and

badly laid out i had made a request for early check in and a member of staff rudely said requests mean nothing

were lovely and great with our kids

complimentary late check out by an hour and then £10 every hour after, the guy at the desk explaining it was

the gym was also top notch

gym on site

filter water on tap on every floor was amazing, the gym was huge, all the staff were incredibly friendly and

pick & mix bar, gym, friendly staff and the beds were amazing, so comfy

nice drinks at the bar and upscale restaurant on site

the staff were amazing, little things that make it exceptional- they remembered my kids names and took time to

quirky and friendly, very comfortable beds and a good inhouse bar and restaurant

hotel laundry was quick and efficient

room 625 - right next to one of the laundry pantries, housekeepers constantly banging the door shut which woke

no waffles available for the kids at breakfast ud83eudd5e

only thing i would change is kids sleeping together on a double bed

breakfast wasn't as the photos shoes, no to many options, nit kids orientation

without prior authorization or explanation after explicit assurances that only laundry fees ( 160 from

couldn't get adequate support on the laundry process.

we accessed wifi through asking a staff member but we thought we had to pay when we initially came to the hotel

staff were friendly, late check out was handy, room was clean.

great service, the bar manager param was amazing

breakfast, early check in, late checkout

lovely hot breakfast and fruit and yogurt

wifi was too slow

bar open till 1am for a drink on return

this room can be used for families with kids

stinginess - had to ask for room service, had to ask for shampoo, website said laundry service but staff were

also that it s pet friendly and our boy enjoyed his stay as much as we did

staff were nice and there was a mini gym

was unable to connect to the wifi on any of my devices during the stay, which was frustrating, but not really

large secure carpark. close to trafford centre and david lloyd gym. 10 minutes cab into central.

the laundry was plentiful and very clean

gentleman behind the bar i found to be very serious which is a little off putting as personally i think a smile

the bottle bank at 0945 (just got kids to sleep) and again at about midnight

  the staff are friendly to my kids, which is important to

great room service and excellent staff and customer service. great food.

noisy, sounded like the rook was above a busy laundry room

limited menu both restaurant and room service

also, the breakfast was delicious

wifi in the room seemed to work only if the tv was on

building, great location, staff were very attentive in the bars and restaurant, quick early check in, cosy room

no laundry facility

wifi is very fast

amazing bar area with a great vibe

the bar was amazing and not too expensive, rooms were clean and comfortable. location was good

the drinks were reasonably priced in the bar and they facilitated our luggage pre and post arrival

customer service skills, had to walk through a back alley stairwell outside and through the staff laundry room

resorting to use the stairs which took you through laundry stores into unpleasant back areas of the hotel

- finally, although it isn't a cheap feature, it would have been made better if there had been a laundry service

staff refused to let me leave a bag of clothes at reception for collection by laundry service

dirty room, other people s laundry left in the room, fire alarm set off by someone at 6am