laundry room was locked still in the morning. unlocked around 1015am and checkout is 1100am

thank you for a wonderful stay, i even did laundry there

there was an operational indoor pool ,laundry facilities & an ok breakfast

mention the carport we can easily unload and load up out of the rain i enjoy the fact there s a pool on the

also i was under the impression it was a kitchenette, therefor i assumed it mat have had a small stove(no chance

a laundry facility was onsite

clean ...wonderful staff ...great breakfast and nice pool after long drive

have really no complaints, everything was good, the staff were friendly there breakfast was good,the rooms were

very friendly people, the breakfast area had a great attendant, the front desk employee had a caring attitude

morning there was a delicious variety of breakfast food (both hot and cold)

room was above the laundry room and the washer was very loud keeping us up at knight

i had been driving for 3 days and needed to take a shower and do laundry

only irritating thing was when i asked for $6 dollars in quarters to do my laundry an told they can only give

i take my laundry and just chill

and the laundry only had 1 spare pillow to borrow

my room was right next to the laundry room, utility room

doors to laundry room were left open as were the employee break room which was not pleasant to view

staff was great. laundry facilities were handy.

after 30 minutes i walked to the laundry room and asked for help

i had to listen to the commercial hotel laundry room on the first floor all night, it was load and i couldn't

it was a convenient, short walk to the casino

no door on the bedroom of the suite. pool is smaller in personz

liked the convience of being attached to the casino

parking here is awful. no breakfast

that it was connected to the casino.

location was good, close to many food places / laundry mat, we were there for 9 days

it was a place to rest after driving 11 hours. it is pet friendly. it served it's purpose.

thought laundry facility was kinda expensive $2

pet friendly

for a decent place to stay and that's worth your money staff is friendly rooms are clean free breakfast nice

room and was told they didn't have another room for us because we had service dogs and no other pet friendly

wonderful staff, very clean, extremely comfortable, great breakfast.

plenty of fresh towel and laundry room with two each of washers and dryers

good fitness room and laundry room

dont always follow the mask rule, there s always gonna be one kid all wet from the swimming pool walking around

lobby offers very comfortable options for for food, coffee, or a bar drink

restaurant and bar in lobby were very convenient after driving all day

no laundry room.

my laundry was taken out of the washer and thrown on the floor

laundry room needs help

guest laundry not available

in staff was rude (note: check out staff was friendly) room had a strong smell like laundry

t be back have to pay for all our laundry to be

main dryer in laundry room left black marks on some of our clothes.

could have been the labor day weekend, but we got nervous when we saw scores of families with kids and coolers

fantastic breakfast. very nice spacious room for the cost!

the wait for the shuttle was long at 1 plus hours

parking a little limited as far as closeness.

great breakfast

the room was very clean and spacious! the spa bath was perfect for two people!

parking area a little limited as far as closeness

great rooms good view nice pool and great food

convenient location and friendly service. i like the free laundry too.

parking lot

the desk staff were busy doing laundry or cleaning the floors instead of attending to the guests needs

i needed to do laundry rather badly

wifi has poor quality and there is no coffee pot in the room.

kids running through hallways; loud adults at the elevator and elevator beeping all through the

room was way small for the price, not clean, tv did not work and was told the wifi had dropped but everyone else

no dirty laundry bags

this hotel had guest laundry as well, however i didn't need to use it

the service was wonderful and the rooms were so clean and i loved the pool

the standard room at my place has a kitchenette, that is probably why the motel doesn't serve breakfast

we had an overnight stay and a great rate for a pet friendly hotel

the pool and hot tub were very cold and the fitness center was under construction

condition of the room and very clean and well maintained breakfast area with superb choices of food

very nice stay. we liked the pool hours.

kids running up and down the halls, yelling screaming, and tearing stuff up until after 1 am in the

the pool was good too & my kids loved it

the room service was a little spendy but well worth it

the staff was so friendly and gave us a credit to the bar for it being our anniversary

was very accommodating , food was good, pool area was nice

website did not show the pool and jacuzzi were closed for renovation.

the lobby is very spacious. very nice sports bar and grill.

their laundry hasn't worked in a while and their web site leads on as if it's operational

breakfast was great

weekend breakfast was good

it had wifi and a swimming pool.

it wasn't kept up very well. trash in the front parking lot/entry. dirty tub in the bathroom.

would appreciate a change machine in the laundry area.

the elevator and the washer in the laundry room need to be better taken care of.

was very good, and i especially appreciated having both a comfortable lounge area and an on-site laundry room

little kids running around like its a playground

good staff great shuttle to airport

arrival we asked about the laundry facilities

also said there was room service but no menu's so i don't understand how this would work

love the room set up, with two tvs. location was great. breakfast was good.

necessarily a negative, but its a large property adjacent to a casino

attached directly to ameristar casino with shuttle service at your request 24 hours a day to harrah's

we waited the storm out in the laundry room until it was safe enough to go back to the 3rd floor

room was clean and nice, break fast was good and the pool was great

like hot tub breakfast was good

breakfast room could be larger.

the variety of breakfast items, the staff, the location, we really enjoyed our stay.

laundry perfect

the price of the laundry..

and not too far from stores restaurants and a laundromat (hey have laundry at the hotel for guest we just chose

location, laundry room

door to back parking lot slams shut all night long

price, distance to omaha zoo, breakfast variety, fridge/ microwaves in room, laundry

i also liked the fact they had laundry facilities on site

neighborhood close in type of park lot the laundry likes a clean green philosophy

laundry facilities clean and cheap

there was also this lady but i forgot her name that kindly directed me about the laundry and was a kind soul

extra facilities like laundry room was a nice touch

laundry facility was clean

they were good to let us use the laundry cart when the other cart could not be found

dogs barking and the up price for a non smoking room.

i like having me dog with me the kitchen for prepping my meals

great staff rooms breakfast and pool. free laundry for hotel guests

i love staying here, they alot of extra amenities. free laundry

in the laundry room didn't work well and when complained that after 2 dryer cycles the clothes were still

and everything so nice, free laundry for hotel guests and nice breakfast and swimming

free guest laundry

was great, we ate a couple times at the restaurant and really enjoyed the bar and 360 steak on the weekend before

parking was a little inconvenient

enjoyed myself and felt good vibes thru my walk around the casino

no breakfast ate at casino restaurant

smoking in the casino. it was terrible.

included free breakfast and a guest laundry room

equipped with guest laundry, fitness center - but the treadmill was broken, which was ok because there s a

on site laundry and pool

the guest laundry room was next to our room and late at night and early in the morning it was terribly loud

the laundry machines, makeup towel, staff

there's too much moisture and humidity near the guest laundry area

while we enjoyed the stay overall, we booked knowing the hotel had the pool for the kids

watching your kids swim couldn t last more than an hour with how hot it was in there

not to mention it shares a parking lot with a funeral home

the breakfast was really good. my kids loved the pool.

premium price with no room service, no water in gym and poor communication

small pool and hot tub wasn't working

no room service except towels,etc,by request only

was no room service available and our room did not have a king size bed and it was over priced

for such a nice place, we felt the pool fell short.

trouble with the laundry app, wish i had understood i could use a credit card without using the app

of trash and laundry were in the hallways when we checked in and were still there when we checked out the next

hotel billed us for both valet and self park each of all 3 days and also charged for valet laundry for 2

the smell of laundry that had been sitting, staining in the toilet

wish someone would have explained the laundry protocol

no laundry facility

no laundry.

a full service bar and restaurant would be a nice addition.

nice as the rest of the hotel and there isn t hot tub that was disappointing but i like the the gym looked

wifi for some reason wouldn t connect during the night, and for the price i paid for two nights

and complimentary laundry

the breakfast sandwiches and the bar were amazing. the location was perfect for our plans.

good location, even in the winter it was a somewhat quick walk to the old market bars

shuttle to old market

hotel offers a shuttle from the airport to the hotel, we called to get picked up but the attendants forgot so

there was not a laundry bag in the room

as well as dirty laundry laying around from previous

we had a really nice stay. the whole family loved the pool!

the pool was clean and fun

lobby bar was rarely open. extra charge for parking was unexpected.

the pool! breakfast room service was excellent

the shuttle driver was awesome, so friendly and knowledgeable

the pool! breakfast room service was excellent

food for room service wasn t the best it was very salty (and i like salty food ) and their wasn t many

good bar an restaurant, employee's where helpful and friendly

were 2 broken dryers in their laundry room so it took awhile to dry items that i washed

kitchenette was nice and laundry facilities available on site, perfect for any extended stay.

kitchen was supplied with the overnight stay

is pet friendly but charges almost the same for pet as for room

supplied kitchen, large work area, large closet, etc

nice fitness center.

the pool was small compared to other hotels i've stayed at.

loved everything about this hotel, the hotel was clean everywhere, the breakfast was very good and my room was

substantial breakfast included and airport shuttle

breakfast was good

the guest laundry was definitely a plus

being told pool is out for weekend but then open the pool up when a bus load of kids came in

easy access and parking was great. quiet.

did not know i needed to specifically request for room service for towels and bed make-up.

the pool area could have been better tended to and warmer (the water was freezing) but overall this was

guest laundry room out of commission as well

the hotel had a laundry with a washing machine and dryer though it was out of order while i was there

the staff was great. the value was good. the whole hotel very clean. laundry was inexpensive.

wasn't available one of the days we stayed and laundry room service was not available at the moment of our stay

location, gym, price, big room, kitchen ...

desk person was not polite he did not say hi he just look for a room in front of laundry, so sad they would not

room service ends at 11 which is about the same time the concert ends and they don t have a

great location and wonderful public lobby and bar spaces.

location, pretty and comfortable lobby, comfortable beds, nice bar area, friendly staff, easy parking, fast

charges for bringing a pet

filthy, looked as if they hadn't been vacuumed in months, there were piles of dirty sheets and laundry still

bed were nice and comfortable. the complimentary shuttle service was amazing

handles missing or falling off, large stains all over in hallway carpets, mildew in bathroom, room service we

stylish and perfectly situated. good breakfast and a free gym! the staff outgoing and friendly.

couldn't get wifi at all while there

it sounded as if i was sleeping in the room next to a laundry room with a dryer running in it all night

free pet stay!

room service is available for a fee and, if i remember correctly, a 24% gratuity

the restaurant/kitchen was terribly understaffed

the food at the bar was great and the location was close to the old market

the laundry service was out of order too

they also had a shuttle to the airport which was so helpful

parking is not so great but ut is ok over all.

everything was great! the stuff, the room, breakfast... pool... perfect!

my kids loved the halloween decorations in the lobby-it was a nice touch

generous laundry facilities

we did not use the shuttle, but it was a great service to have

right downtown with free shuttle to and from the airport or ok d market!

for kids to do, valet parking charge and service, room was small, sofa bed uncomfortable, temperature

love staying here, great location nice home like rooms kitchen to cook i always stay here, fantastic

, soap, laundry bags etc

as having laundry services, fridge, hot tub, coffee machine in room, phone in room, fridge in room

continental breakfast with coffee available 24/7 laundry also available which makes traveling easier when you

no laundry room for guest as stated there was and the atm machine was broke

laundry out of order, no fridge like other super 8s.

be made, five of the six pillows lacked pillowcases (which was remedied following a trip to the laundry room

which i had to get laundry and trash and help make the bed

short staffed and dirty laundry left in hallways

hallway by, what looked like any room that had been occupied the night before, and no one from laundry had picked

housekeeping was still there at 8pm with laundry lying in the hallway

they did not say anything about the building such as where to find the gym, laundry, breakfast area, etc

they did not say anything about the building such as where to find the gym, laundry, breakfast area, etc

the price we paid we would have liked some sort of guide in the room for surrounding restaurants/ room service

then we went and ordered room service and i opened up a mike jug and took a drink and the milk was coming out

thanks for a awesome stay we definitely plan on returning after the pool is done being renovated

bar was closed and parking was rough, but super lovely stay, kind workers

short-staffed due to covid, the staff is very attentive, the food is excellent and the rooftop bar is excellent

the young man at the bar was outgoing and so nice, also the doormen were courteous and friendly

the bar vibe was fun and lively

we loved the rooftop bar and the restaurant

also, a vending machine for things like laundry soap, alka-seltzer, rubbing alcohol

staff was super friendly and helpful, monica at the bar was amazing

hotel shuttle service

the hotel's lady wilson bar is a must

liked it all - only disappointed that the bistro and gym aren t available yet.

i just emailed yall my address i left a few clothes in the plastic laundry bag in my room#344

we were moved up a level but it was above the laundry/utilities room so we could hear loud metal banging

woman folding laundry was always happy and singing

arrival there were large piles of dirty hotel laundry in a maintenance room that were spilling out into the

breakfast, good machines for guest laundry, comfy room, best price in the area for the night i stayed, close to

i liked the layout and the size of the room and the full kitchen

fit the 5 of us comfortably, the pool was a big hit and we used one of the grills that was available

was a large group gathering in the lobby with at least a dozen school-aged kids who refused to wear masks inspite

having a kitchen area. good breakfast.

pet friendly major plus

i think they may have been having trouble with their laundry as they were lacking clean towels too

it would ve been great to have a plastic laundry bag to transport home wet swimsuits

clean comfy beds, pool gym and laundry room were open

and the shuttle service was great

breakfast was delicious

being a cashless location yet expecting people to have nearly $6 in quarters per load of laundry is unreasonable

trash and laundry were left in the hallway all day, until that evening

i liked the front store area had laundry soap and dryer sheets in small batches

i also like the laundry room being each floor and you have to use the room key to get in, but the cost is $4

shuttle bus to and from the concert venue

was clean, relatively quiet with good facilities (pool, gym, laundry and shuttle services) and helpful staff

housekeeping - laundry

if she were not by herself, he would not have said anything to her, there were kids down stairs in the lobby

lots of games to keep the kids busy in the lobby

wonderful pool area for the kids

gym, location , soft carpet in room, fridge in room, i interacted with friendly staff, laundry dryer was nice

cleanliness, comfortable bed, quiet room, decent breakfast

simplicity, gym, location , soft carpet in room, fridge in room, i interacted with friendly staff, laundry

great room and good breakfast.

staff was great! gave us an early check in which was amazing after a long 2 days of traveling!

breakfast was good, laundry price was higher than i expected. overall stay was good

liked the cleanliness, the pool, laundry area, free breakfast, and there was a cook who was extremely helpful

very clean, great breakfast, and very well professionally staff.

the front desk assistants were very helpful and professional as well as the breakfast staff

the room had a strong pet odor as well as the hallway. the paid parking was expensive.

breakfast was great, the on-site laundry, the gym, they were all great amenities

two days in a row i asked for change for laundry and was told they didnt have any quarters

breakfast was outstanding, location is amazing, love having the kitchen

seem like a pet hotel i'm not a pet owner true but i saw more dogs than people and lobby smelled like animals

is advertised as pet friendly but they only allow dogs

com breakfast pkg is an very valuable

the restaurants, bars, and the amazing pool!

love the rooms, staff, coffee shop and the pool!

best hotel pool in omaha.

bar with cottonwood tree is really cool

because it was convenient to our destination however we more importantly, for the pool as we have kids

conditioning, great choices for breakfast, attentive and helpful staff, garage parking, restaurants nearby, easy

breakfast was wonderful!

breakfast was really good i especially liked to ciabatta ham sandwich

fantastic hotel. super clean, great breakfast, friendly staff. would absolutely stay again

we loved the fact that there is a laundry room and the proximity to restaurants and coffee shop was ideal for

laundry door didnt work

the room was clean but take note parents with small kids: there is only shower curtains for a door to the

asked for room service daily, and they just couldn't get it

free parking

50 and my laundry weren t even dry (half a load)

we took kids to swim .. easy breakfast

great location, nice pool, firepit and grill. loved the bed and the kitchen.

went to the hotel specifically for the pool and when we got there it was under construction.

great location, nice pool, firepit and grill. loved the bed and the kitchen.

laundry services were bad dryer wasn't working

breakfast and laundry facilities

there was a large water puddle in the hallway by the laundry facility

and dated building, tons of shortcuts in building maintenance, the laundry detergent used caused an allergic

have had signs up saying where the laundry facilities where the pool was where the vending machines were

more variety of equipment in the fitness room, softer bed, maybe a pillow top

the pool was really clean

breakfast was good. room was clean.

00 for a pet fee

whole place was very clean, parking lot was well lit, it was quiet, the pool and hot tub were really nice and

i loved having laundry facilities on our floor as well

coin laundry facility in the hotel

be better if front desk can help to exchange the coin (for laundry machine)

very limited bar selection.

nothing about it even though there was a covid-19 update on the website just failed to say no room service or

the pool was too cold for us

fitness room had only 2 treadmills, one of which did not have a working tv, which i need to get me

location and parking were great

shampoo, large parking lot, soft bed and sheets, and i completely forgot there were screaming kids across the

room was large had a large well lighted parking lot behind the hotel staff was friendly and had a maproblem of

my message sent that day about laundry services (10/12) on booking

it did have a laundry area which should be available with an indoor pool.

no laundry for guests.

laundry in the hotel

great location, pool was perfect for kids, room was cozy & cool

hotel has guest laundry facilities however the machines take quarters but the front desk doesn't have any and

laundry facilities could have accepted cards or tap to pay would have been nice

hotel with great parking area in a great location

checked in with my pet and the lady at the reception had poor customer service skills

i just wish that there were a few uncarpeted rooms that were designated as pet friendly rooms so we could bring

breakfast and evening social were great laundry facilities were clean

we needed laundry facilities

laundry

i couldn't find the laundry area that was shown in the pictures even after i asked the desk for directions

breakfast was excellent, coffee in lobby all day/night, printer/computer for guest use and cheap laundry room

free laundry was nice, great location, friendly staff, the kitchen was nice and convenient

or plastic bags available for dirty laundry/trash

i like how quiet it is and peaceful. the free laundry is a bonus.

free onsite laundry was also a nice touch

size of room, ability to cook and indoor pool, free laundry facility, evening meals (of sorts)j, breakfast and

thin walls so you could hear the sounds from the laundry

central to our activities , staff was very friendly and helpful. laundry was easy to use.

location, free parking, omelets for breakfast, nice check in, quiet

very limited parking. there was no parking spot left after midnight. had to park on the road.

we even use the pool facilities the pool was very nice but the chlorine was a tad bit overwhelming

location, space, cleanliness, laundry on site

the laundry machines only take bank cards and charged my account multiple times

wasn't an atm or bill changer for laundry and vending

it is friendly & has vending machines and laundry

nice workout gym and laundry rooms

was dirty, could hear staff talking real loud in laundry room behind our room

was told would cost me 25 dollars cops out there everymight to break up fights and woman raped in laundry

it was non smoking room but they had an ashtray in there

well lite parking lot

safety not good no wifi it looks like it's used as a dump in area

had a major water leak coming from the laundry area into the hall by the lobby--definitely a hazard

no business center and they have coin op laundry but no supplies to buy.

newly remodeled. good breakfast selection. great hotel for the money.

it s ok for the price and the breakfast and free parking

location was great. small pet fee.

needs a guest laundry so you can dry your swim clothes after enjoying the pool

front desk staff down to the laundry personnel were very helpful

i mentioned, i chose this hotel because of the pool

clean and pet friendly

was pet friendly, offered a really good complementary breakfast, room was clean, beds were comfortable,

the non smoking

people doing drugs in parking lot

if you're happy with simple & inexpensive, plus bringing the pet(s).... this is a good choice

was a bit of mold along the top of the shower in our bathroom and even though the room was non smoking, it still

the staff was so amazing they had me down in non smoking room but switched it after showing it was their mistake

left some clothes to be washed in a secured laundry room and a shirt was stolen

guest laundry available

price blew my mind and it was clean, bug free, clean room, tv/wifi, air conditioning worked

hot tub, smelly room, broken ice machine, closed gym, broken tstat, drug needles outside, unprofessional looking

breakfast isn't great

the kitchen

parking space yellow strips very hard to see

no dishes or utensils in kitchenette

filthy room, shady characters hanging around the entrance and parking lot.

could have a little bit larger parking lot for the size of your building

friendly staff. clean facility. good price. indoor pool.

the pool goes from the inside to the outside and my kids loved swimming at night

space only problem was room service didn t get coffee person wrote down room wrong room number after 2nd call

there is no room service, or changing of sheets

wasn't very clean, room service dishes outside the room doors lining the hall our whole

i don't think the laundry machines need to be $1

to use credit cards we should be able to use cash also and just probably a change machine for the laundry other

they have guest laundry, and several

also house laundry center available on first floor along with vending machines

i went to do laundry i couldn t use the washing machines because they were all taken by other guests who had

also-there was an altercation that got heated in the lobby while we were doing laundry

laundry facilities were poor, pool was not good, food was mediocre and staff was not always helpful

noisy barking dog (room nearby) & noisy small kids (next

wish they had more children’s channels on tv (disney, pbs kids etc)

toilet to short. no waffles as in picture of breakfast.

are remodeling the laundry room, so i didn't have a change of clothes for myself because the laundry room was

did not feel safe had some person be inappropriate towards my girlfriend and friend at the pool laundry room

no wash rags/ no xtra tp/pool closed/ laundry closed/ breakfast horrible/ no plug for bathtub/

laundry, one elevator, ice machine the breakfast was toast

if you want doing laundry, unfortunately, there is just one machine and need quarters, and no chance to get

excellent breakfast. loved the toiletries: neutrogena products!

the kids enjoyed the pool

that they will clean the room everyday and the breakfast was great i received a great deal

we did not use the pool but it looked like adults and children are like we're enjoying it

room was very clean and larger than most rooms. indoor pool!

my mother worked as a maid for over 15 years and two of my children work in laundry now and they were appalled

they said that's where laundry is also told us unless we absolutely need to do laundry do not go down there

found a pill on the floor of a pet friendly room that could have killed my dog if i didn t find it first

breakfast was amazing, shout out to the gentlemen who prepares it, thank you very much for the

shower head. wifi speed. front door didn t work/open.

this hotel says they have laundry facility and breakfast also a pool

room smelled like wet laundry

the shower, walls,muddy or poop on the bottom of the door frames in the bathroom no trash bags or laundry bags

hotel says it has laundry facilities and serves breakfast that is not true

no breakfast or laundry due to renovations