parking lot was in pretty rough shape still from a snowfall days before

was pet friendly and convenient location.

speed of check in and checkout. breakfast

the free breakfast wasn't much.

the staff was exceptionally nice and helpful. pet friendly. excellent breakfast bar.

there were roaches in the laundry room where the ice machine was and there's junkies hanging outside the hotel

my husband fell and hurt himself in tbe laundry room wet floor and no wet floor signs

i did ask for 2nd floor smoking on booking

more parking/assigned parkinb

location was behind a gas station then they tried to put us in a smoking room that we refused because i requested

they didn t have laundry and a ice machine

the breakfast was wonderful, the accommodations was great, and the staff was welcoming.

great wifi

the staff was friendly breakfast was pretty good check in and check out very speedy---

there was plenty of parking

staff, bugs in rooms, the guest laundry consist of 1 washer and 1 dryer

i was very happy with the fact that they provided a washer and dryer for doing laundry.

i got pulled over after leaving the parking lot and was warned of prostitution being a problem in that hotel

burn hold in bedspread in a non-smoking room

it's so easy to get there. parking is excellent. check in is always fast.

we had 3 kids in the car for 10 hours and they were really looking forward to swimming when we got there

wifi reliability was ok.

the kids loved the pool

pet friendly hamptons, most people have a dog many like us travel with them as support animals

worked great for the kids

they had on-site laundry and a pool

couldn t find the laundry room for guest , breakfast was wack had go out go out for breakfast nor was our

i liked that there was coffee in the room and that a laundry facility was available.

i needed to do a load of laundry

the laundry room was cheap, but bring quarters as they don't do change and the gas station next to it

on site laundry would be super convenient

no heated pool or fitness center or laundry facilities

carpet

the night staff were very friendly and helpful and welcoming. and the pool was nice and clean.

room was noisy, we were woke up at 1am to someone revving their engine (with no muffler) in the parking lot

near attractions, restaurants and family liked ability to have a place to workout and do laundry rooms clean

comfy beds and warm room. laundry on site. drink and snack machines are not far from my room

that was one main reason why we stayed there for the indoor pool for the kids

easy parking and the room was nice and clean

parking good

always smelled of cigarettes, not sure if housekeeper smoked or designated areas to close to laundry

was fairly clean parking was good laundry room. was clean room where good

rates, saving grace was the guest laundry, but twice the price of other places we ve stayed

in guest laundry closest to the window did not work

asked for 2 blankets and she said they're in the locked laundry room

we went to the lobby where the receptionist was alert and offered us the laundry room (without windows) to stay

pool wasn't heated (previous night, stayed at fairfield and was really nice (pool and more)

very clean and breakfast was pretty good, but small parking lot and beds are not especially comfortable

the pool is small but no big deal

clean rooms, pleasant staff, free parking.

the location, the laundry facility, the fact that you could take the stairs and skip the elevator, and having

missing laundry bag and cleaning could be better.

super nice staff at breakfast and the food was good, well stocked and clean dining area

free breakfast and pool helped keep the trip under our projected

staff was friendly and the breakfast was delicious

having more than 1 washer and 1 dryer in guest laundry would be convenient

really liked the fact that it had ice,drink and laundry room on every floor

spa became closed a few days before i arrived do to low water and that was the only reason i stayed

how clean the hotel and the room was. i also enjoyed the pool and how friendly the staff was.

the breakfast area was really crowded and hard to get food because not much room.

an indoor pool it was freezing, had to leave to get coins for laundry, ask for towels, and the room stayed very

from the beds to the cleanliness, the pool to the showers

got up and dressed and went to stand in parking lot

closer parking spot to my room

i didn t realize it was pet friendly hotel when i booked room

rooms had me spoiled enjoyed the free breakfast and nice patio area if i wanted to smoke

on breakfast items

was friendly, very spacious, heated pool room, free breakfast

there could have been more breakfast options. otherwise, the breakfast was great!!

hotel staff working kitchen was having a bad day she couldn t keep up with the guests wanting breakfast

it was hard to get extra kleenex and dirty laundry bagsud83eudd74

housekeeping turned the breakfast area next to reception desk into a make shift laundry folding area complete

that the rooms were clean and had a laundry to wash and dry our clothes

at front desk for several minutes waiting for an employee to arrive from taking care of laundry

laundry service should be updated

towels and wash cloths and the guy said that he had only 1 wash cloth because they hadn t done laundry

i needed quarters for the laundry room but had to go to the convenience store across the street

the indoor pool was lovely for someone who had younger kids. there is a laundry room on site.

my girlfriend was forced to stand outside in the bitter cold to get change for laundry

was on point, laundry convenient to the pool area

late checkout is a huge bonus as well as laundry facilities, snack station, gym etc

nice small swimming area indoors, gym area with a peleton and weights, pool table in lobby along with some flat

nice small swimming area indoors, gym area with a peleton and weights, pool table in lobby along with some flat

the hotel is child and pet friendly

we enjoyed the beds especially after a long day of gymnastics

the beds were comfortable and it is pet friendly

rooms were clean and breakfast was excellent!

they let their kids run, jump, slam doors until 1am

parking lot was jammed and i didn t feel comfortable leaving our car there overnight

fitness center very small and pretty basic. i did not use.

the laundry is always welcome

i did discover the laundry room this time

an on-site laundry room was most welcome

the handicap parking was by doors that were out of order

breakfast was great; good selection

the rooms are mostly clean, the 24/7 laundry and vending is helpful

room smelled like smoke and was non smoking

location was great a waffle house is almost in their parking lot

front desk staff was very friendly and helpful and the comp. breakfast was good....

were missing coffee cups in the room and i understand we took a pet friendly room it still should be

affordable, clean, friendly, if a little dates. laundry on site, working appliances.

the laundry room,snack machines,soda machines,ice machines,fridge.

of cold water only completely disappointing after a hot day of traveling the door exiting to the parking lot

no room service

no assigned parking places so you had to walk 1/4 mile to unload baggage if you don't show up by 4:00

i saw a mouse in the laundry room

staff was nice, laundry facilities available, location right off interstate,

keys issued were nonfunctional so we had to go back to the desk for new ones wifi connection never did

kids enjoyed the pool and hot tub

pool was to small but it was clean

breakfast was nice and the laundry room very helpful

to wash my clothes in the laundry room, when i went to go dry my clothes all three dryers were broken

room very stinky, dirty silverware in drawer, significant amount of pet damage in room

our room had a good amount of space and fully stocked kitchenette

the breakfast was nice

all was excellent, laundry, all round,,everything so good.

a dryer was out in the laundry room

i loved the bar and room service

room service food : steak in a cardboard box with plastic silverware almost impossible to cut

was no wifi working and there was no breakfast which i had specifically requested when

breakfast!!! the wi-fi wasn't any good. didn't like that. my only complaint.

very good hot breakfast.

the outdoor pool isn t heated.

parking

parks in areas that are not designated for parking

not really. breakfast could be a little better but over all it was ok

i was expecting a bigger fitness facility. the refrigerator in the room was noisy.

good parking well lighted

front desk, cleaning staff, breakfast staff and managers are all professional, hospitable, and helpful

plenty of parking and clean property.

water poured from under the sink and flooded some of my stuff (laundry) and i had to use all the towels to stop

loved that there was laundry facilities

getting to the parking lot was a round about trip.

the breakfast was great! my kids had fun in the pool!

the room.the motel was very clean. nice indoor pool. loved the powerful shower head.

only stayed one night so didn't get try the pool or gym

wifi very slow.....

i loved the indoor pool

location, very friendly staff, and very convenient for pet owners

pool area could be regulated more

the gym was the biggest gym i've seen at a hotel

we only stayed one night passing through but my kids were begging to stay longer

the outside pool looked amazing only if it was warm outside for a nice pool day

we enjoyed the pool and sitting out in the great lounge area

didn t go over anything, deposit, wifi, amenities nothing

i asked for an extra pillow for my husband that had surgery and was told they would have to call laundry when

laundry was in an alcove outside, and looked dirty

i am assuming she meant laundry because she was working on the room right next to us

there was turned over laundry container in front of our car with a raccoon under it when we walked to our car

the outrageous pet fee i am paying $160 a week for 1 dog

the hotel needs a guest laundry facility

lack of laundry facilities is only negative.

i was alone with two kids, i was concerned for our safety

clean, very comfortable rooms and beds. restaurant and bar food was great!

visit, we rarely travel with our dog, and when we do and end up going with any hotel that accept pets, we regret

central location, good sized room. clean. laundry facility was good.

breakfast was good, because of covid we didn t get the full breakfast experience and did not get

the staff! especially at the front desk and the breakfast bar!

wish pool hours were a little later although no one really

pet friendly, pull out sofa bed, separation of space, fridge and microwave

there was no microwave in the room. they did not have a guest laundry facility.

no self service laundry

the kids chose this hotel as their favorite during our one week tour of the south

gym was well equipped and staff was friendly

location, pet friendly even though pet area is across busy street

big guy in the library bar was rude to us twice. once to my girls and then to my husband and i.

upon arrival super friendly staff!!! property super clean . bar and restaurant super service!!!

a ton of amenities outside of a gym that you could gain access to by speaking with the front desk and a bar

there were no negatives. a grab bar in the bathtub would be helpful for safety.

the oliver was so generous to allow us a very late check out so we would not be rushed for time to get ready

large studio, beautifully decorated! excellent breakfast!

out of coffee at breakfast

good breakfast , hotel was really clean.

breakfast was good

the room was huge, clean and well equipped with a full kitchen like a condo

the gym was well lit, all the machines worked and enough dumbbells and a universal

bar downstairs for food was slow

the bar was a little bit overpriced- $30 for two glasses of white wine:) but definitely will stay again

needs more of a bar than the brightly lit bistro.

the hotel also had a very nice indoor bar and outdoor patio area with a gas fire where you could sit out and

waitresses so sweet at the bar too

fee too high for pet to stay

we stayed here the previous year for a gymnastics competition and rebooked because we had such a good experience

i would have gladly paid for the room service, but i had zero option to do that

great room service! very fast

breakfast buffet look nasty maid service didn t show one day the hotel said the kitchen wasn t accepting

, and ryan , chance and austin at the bar

one thing, i have a pet allergy i just booked a normal room instead allergy free room so i almost couldn't sleep

cleaner hotels in which i ve stayed, room was tasteful and in good shape, comfortable bed, no pet or other

bubble water in the gym was broken, but would have been a nice thing to have

no laundry bag available

although it does not have a dining room, room service meals are excellent, and there are also many restaurants

the bar had the best drinks and comfortable atmosphere

very spacious bedroom with great bedding super large shower and they are extremely pet

say pet friendly but 100 per day with no pet area near the location, very very limited room service

also free laundry if needed

she also made sure my 18-year-old son had laundry detergent and fabric softener to wash all of his clothes that

open pool, free laundry, good breakfast, small/not crowded, pets allowed

free laundry

breakfast was great and in a served bright area that had windows that gave you a view of the

the decor is modern, the small bar and cozy restaurant have interesting offerings

bar &food delicious

accommodating- great snack area for kids- able to grab drinks alcohol and nonalcoholic if you didn’t wanna go

snack area for kids- able to grab drinks alcohol and nonalcoholic if you didn t wanna go to bar area

was never able to connect to in room wifi

dryer was out of order and so was the laundry soap machine

hot breakfast buffet laundry on site balcony rooms

hair dyer, iron, or laundry bags in room

there was no washer or dryer in the guest laundry

also we were under the impression there was laundry on the property which there was not because the machines

location,price,pet friendly,elevators,laundry room,friendly staff

was expired food left in the refridgerator empty cig packets and the room smelled of old laundry

need to place laundry bags back in the rooms

laundry is expensive and dryer needs to be cleaned

upstairs though they were a bit pricey but super convenient if you didn't feel like finding a laundry mat

have been traveling and needed to do multiple loads of laundry and called ahead to be sure that they had quarters

broken dryer in the laundry facilities

great breakfast. great location for travelling along the highway. laundry

no soap in the bathroom and no laundry bag

no laundry bag

no laundry service option

laundry facilities great

professional, facility pool and gym excellent, room clean and comfortable, easy access to internet, and easy

the staff was friendly and courteous. the room was clean and comfortable. the pool was great.

the lady at the bar mixed some great drinks and the outside patio with gas fire pits and tv's was an amazing

parking was a bit hard for late rrivals

remote only worked 2' from tv, lacked adequate parking.

breakfast very expensive, bar very expensive

the pool was way too small n that is why got that particular hotel

really no true restaurant or bar at facility

pool was closed for maintenance and the lobby restroom was closed for cleaning (for 3 days

parking was also great

the hotel parking lot is well lit

bed was comfy, bathroom and room were clean. breakfast was decent.

the staff was very friendly. breakfast was great. very clean.

no quarters for laundry

laundry area was

b inside my room and take everything i had bought my daughters that day including a xl rolling laundry basket

little useable space for our pet and walking her

there were several kids here for some football games. pretty loud, pretty late.

the desk staff was very helpful and the guest laundry was

guest laundry room was clean and very

the laundry equipment is not being cleaned. ice machines are not on every floor.

no laundry

great breakfast, hot and fresh.

coin laundry dryers took my money and went out of order but employee didn't offer me a refund instead

the laundry, dryer specifically ate $2.50 of my money and she kept repeating

kitchenette sink faucet installed backwards

grab and go breakfast and the lady up front is really nice:-)

place to stay,when i travel through knoxville this hotel is always clean and has a full size kitchen and the

the business center and the laundry room were both broken

i almost forgot laundry facilities permanently closed at this location

nice morning breakfast. staff very courteous. laundry room clean room orderly

the property was dirty. the laundry area was filthy.

how big the rooms were and free laundry

amentities...gazebo, firepit, ev charging, laundry and pool.

laundry and gym were closed or out of service

we were staying there because we were a family on holiday but the laundry facilities, gym and breakfast room

$50 additional charge for our pet is extremely high

the hotel itself is super clean(cause it is pet friendly) i was very happy about that cause we have stayed in

bigger laundry facility

the air conditioning worked really well and we took advantage of the laundry area as we have a second leg to

restaurant, awesome bartender, pet friendly, clean rooms

the hours for the pool/basketball were longer than at other hotels. a big plus with the kids.

staffs were friendly. parking space was ample. wifi was at good speed.

got told to wait for a shower because there wasn t clean laundry

and clean for the most part, clean towels available inside the waterpark area, on-site guest laundry

no laundry bags, don t forget the shampoo and soap

they offered laundry service but could not give change to use it

so many kids with no supervision is an accident waiting to happen

up to take shower they were absolutely no towels they made me walk to laundry to get one and was very rude after

night time employees were working in laundry and had late night loud conversations outside the door

some room by us was smoking marijuana and it reeked

was in a non smoking room and both of the bed linens had burn holes in the comforters

i did reserve a smoking room and was put ina non smoking room

not being able to find the laundry room..

// there's also not an on-site laundry facility for guests, but there is a coin laundry mat up the

housekeeping wouldn t let me use the vacuum cleaner told me to go to laundry room and get that one and it

no laundry room, breakfast sucks

liked the cleanliness of the room and hotel in general. laundry room was in working order.

coin laundry needs to be electronic

may want to use a different laundry detergent because the scent in the sheets and covers smelled a little like

wish the parking spaces were a little bigger

was surprised at how crowded the parking lot was, when i arrived

all rooms are pet-friendly. would prefer some rooms to be exclusively no pets.

laundry facilities aren t great

needed to do laundry and had no coins

i think there should be more laundry facilities.

the laundry was far away from room

is a hot tub if you would like to use it and a guest laundry

hotel breakfast had the usual options, but everything was served hot and fresh

breakfast was good

it was a very comfortable room and the staff was friendly breakfast was included along with wifi

i wasn t interested in breakfast but coffee

the breakfast seemed like an afterthought with no cups for travel coffee

i was disappointed we couldn t use the pool this time.

the parking situation was really good

any one s fault but the fire alarm went off at 4:30 am and i went out to the parking lot

pool and hot tub wasn t working.

pet charge was very acceptable as compared to the competition

there is also a guest laundry room which was convenient

laundry facility is also available

needed on site laundry which wasn t available.

our stuff (i had 1 bag, and he had a wheeled suitcase) one of the housekeepers was pushing a full laundry cart

it was reasonable, comfortable, clean, the pool was nice and refreshing, its pretty close to alot, staff was

young kids were setting off fire works and caught the hay by the hotel and car on fire i told the man at

the complimentary breakfast was very good

gym was smaller than i ve seen at other home2 suites

breakfast each morning tasty

more space for kids

laundry bags in rooms would be nice as well

i didn't have time for gym, laundry or pool but, those areas looked well cared for

the rooms were clean and nice and breakfast was good

choices for kids were lacking

modern, functional layout. well equipped kitchen. excellent breakfast. comfortable beds.

cleaner laundry area. washer had gunk in it as did dryer.

we also appreciated the guest laundry facility, which was nice and clean, and everything worked

seemed like maybe people using laundry that weren t staying there

needed a chair in laundry room. you could hear road traffic

laundry facilities. 26 quarters!!!

the breakfast

suite has a full kitchen and small table and 2 chairs ' the bed was off to the side for a little more privacy

wish the pet deposit had been lower

the included breakfast was varied, great and in a comfortable dining room with a fireplace, very cozy

room functionality was great. love having dishes and a functional kitchen.

rooms from noise in walls, did not get room cleaning service, noise in hallways at night, dogs parking at

i love the idea it has a pool and fitness center

seems as if the hotel may have undergone a recent renovation, the pool and shower were very nice

the only downside was the free wifi speed was slow and required waiting for some things to load to complete

the basketball court across the parking lot was a great way to spend time outside as well

the parking pads were being repaved so you needed a pass for safe curb parking where available

parking is easy

i liked the set up of the efficiency kitchen.

not great when traveling with kids

we had 9 people with us 4 of which were kids

we enjoyed the breakfasts, snacks and hh

the room and pool

your purpose in knoxville is visiting your kids or attending an event at utk it is too far away

parking for handicap was not close or convient.

there was a group of rowdy college kids on the floor making noise till after midnight

kitchen area and room, weight room and laundry room

we used the laundry room twice and it s free so that s really neat

nice fitness room, as well as free self service laundry

the laundry room is free and for a long stay that was a giant plus

laundry facilities, staff at front desk, location convenient vnn

housekeeper was across in another room when i returned later that night at 11pm i still had dirty laundry and

really fun hotel, felt new, hip and cool. nice bar and lounge area.

wifi shouldn't be only exclusive to

i traveled with my dog and i was told the place was pet friendly however there was nowhere for my dog to go to

strong wifi signal

is no laundry on site, the room was okay, but we booked a king and got two doubles, but when we checked

parking was awful

hotel i have stayed, had hot breakfast, egg, sausage, waffles, plus cereal, and pastries

the breakfast options were a little disappointing but overall the stay was good.

the pool was by itself on the other side of a parking lot

laundry room, fitness room, my room

quiet location with a spacious room and plenty of parking

clean room. good breakfast.friendly staff.

was construction going on that interferred with entrances as well as parking

suites with full size refrigerator and kitchen

pool was rather small for size of the hotel

that they had an indoor pool was extremely helpful due to the fact that i was traveling with my kids

behind bed was very dirty, pull out bed was awful had to go buy air mattress for the kids to sleep on

easy parking and easy access to shops and restaurants.

size of pool was small

clean laundry room, clean pool, i cannot emphasize that being a maniac about clean is the key to good

the hotel was mostly empty but the clerk still put us across from the vending machines/laundry room

apparently 130am is a good time to do laundry and slam doors

arrived with a load of laundry and found the only washing machine out of order

location of our room was prime, close to the ice/vending machines, parking, laundry, pool & front office

laundry room only took quarters and no machine for change

need a quarter machine for laundry and one dryer didn't work, but everything else was great

the next room was 2 down from laundry room, the noise woke me up the first

i would like a bigger pool

fast checkin and checkout convenient parking

and the free laundry is a huge plus

fitness room; outstanding breakfast; very nice kitchenette; outstanding laundry room; bed is very comfortable

i appreciated the free laundry room (good quality washers/dryers)

free laundry and gym are a plus

parking lot was full

the only concern i had our entire stay was the laundry room smelled like weed

no directions on the signs on where the laundry is.

one washer one dryer and the laundry room was on the second floorud83eudd26ud83cudffd

gym was not open and pool was a little cold

nothing to not like, evening parking was great

9 am cutoff for breakfast is pretty darn early. we missed it

no breakfast, lobby under construction but rate was reduced so im happy

breakfast and nails through our parking lot as well as broken glass

breakfast and nails through our parking lot as well as broken glass

no breakfast available

bag breakfast bad wifi

breakfast was very good.

was zero parking

it has a wonderful fitness room, which was very clean and well equipped

family enjoyed the pool