wifi was very fast, the staff was very helpfully the decoration of the hotel was awesome, and the

parking on the street in front of the hotel was a bit limited, no info was given about any

easy to get to town , pet friendly, owner of hotel very friendly and told us places to see and paces to eat

guest parking was limited

the wifi is poor.

additionally, their pet fee is incredibly high for just allowing a pet to be in their rooms

parking was easy (we ended up just parking on the street right in front of the hotel)

excellent sta6, spacious and comfortable room, and outstanding morning breakfast

breakfast was made to order and excellent

the breakfast was good, again, i loved the setting

water tap on the bathroom sink took an extremely long time to produce hot water, and yet the the spa tub (which

safe, secure, accomodated our breakfast choice, parking on site, great location, view of courtyard, nice historic

power outage affected comfort. spa not working well

the road in was horrible. the walk to restaurants, pool, and lake are dangerous.

and jogged around the lake, had paddle boat races, kayaked, played basketball, ping pong and pool, swam in the

laundry around the corner did a load cleaned and pressed for about $2

i d have liked some transparency about pet fees in the hotel listing so i knew what to expect when checking

especially important to us is that it is pet friendly and there is a walking trail along the river

wifi wasn't able to connect on some of the devices, looks like router ip addresses list was full or

staff was almost never present and they should equipt the rooms with wifi and address information so guests won

wifi isnt available in all rooms, only the common areas

ac, wifi, a fairly comfortable room and great location

no wifi in room

the wifi worked great, and the staff was really nice

was impossible to have wifi connection in my room and most of the upstairs area

no tv and wifi never worked at all! shower was very weak so didn t use it.

nice pool area

i check into my room and there was a bad smell coming from the bathroom drain also there was a kitchen sink,,

wifi was good

value for the price considering the small kitchen

wifi was good

wifi only worked in certain parts of the hotel. never service in my room

poor wifi, no hot water, tv didn't work

wifi was pretty fast

the room did not have any wifi the room was very small .

it was loud - could hear music from restaurant, buzzer on door, room upstairs, fountain from pool

the gym has basic cardio equipment and weights (dumbbells and machines), albeit old

24 hour gym access, several pools, nice on-site restaurant

more pool activities. make the courtesy car available till 9 pm or later

the main pool was closed and this was quite disappointing.

i would recommend leaving kids at home bc the property feels more chill and intimate

the breakfast service was lovely with tropical fruit, toast and hot coffee

the rooftop with the pool is the perfect spot to hang out, eat breakfast, catch some sun, or watch the sunset

breakfast is simple but good

the roof top pool, hot tub and entertaining area was unreal

we loved the saltwater pool

the continental breakfast that was included with the package was not that exciting.

excellent shower fabulous pool wonderful staff great views and location

the food we enjoyed (breakfast, dinner, drinks) were excellent from a quality and taste standpoint, and importantly

service and staff, complimentary drink upon arrival or later by the pool, as we choose, we drove into the city

the dishes & utensils provided with the kitchenette were practically useless

air conditioning was great comfortable bed smart tv - easy to watch netflix on clean restrooms wifi in the rooms

i stayed in the first floor and the wifi was really fast

we like the kitchen with the blender, awesome to make fresh juice in the morning

wifi was okay but maybe not strong enough as i tried to connect my iphone to the tv to stream from

the wifi drops out a lot and is non existent in the evenings

they have kitchen but they dont have anything much, you pretty much have to go ask for stuff like a knife to

towels were broken (the edge of the towels were tearing apart) laundry room, it was next to the room (i stayed

extra linen and towel cleaning and falsely told the front desk that i had asked her to do my laundry

location, very quite, great restaurants close, laundry service just around the corner

strong wifi, great light, and really comfortable layout

the wifi wasn't very strong.

breakfast was just ok. the food and wine at the diner restaurant was just ok.

breakfast was great, they brought it to us on our terrace

breakfast served on our balcony

beautiful gardens, swimming pools and antiques to admire

incredible plant life, three different pools, a mariachi band at dinner, rooftop breakfast, the most comfortable

refused to do any laundry for so long that it was not possible to do whilst there

food was great awesome people especially carlos ( guess services) and fernando mendoza ( bar by the pool )

to pay surcharge for all inclusive room service and limited two bottles of water per day and had t pay for

was very limited non pork breakfast options

our stay was wonderful, everyone was helpful, the pool and service around the pool.

the rooftop pool is fantastic

was awesome, breakfast was great, room was clean and comfortable, staff was friendly and helpful, proximity to

fabulous rooftop deck where a nice simple breakfast is offered

breakfast was simple but a satisfying start to the day

continental style breakfast is offered every morning on the rooftop

we seemed to be beside a mechanical room or laundry perhaps

listening to the ocean in the morning and chilling by the pool was a highlight

restaurant and bar service was practically non existent.

good wifi connection, hot water, fridge and safety box in the room

wifi is poor and pool chairs not plentiful.

only thing would be to have a bar on the roof. they used too but it wasn't open.

kitchen was a mistake on the website the guy told me

staff were really friendly, included parking, and the rooftop views

the pool and the rooftop bar were incredible

wifi was top notch

to make matters worse, one of the days we were there we ordered room service and specified that i wanted the

made the stay uncomfortable; meanwhile the ac barely worked, was extremely noisy and dusty, the kitchenette didn

we went to the spa twice because they were so relaxing

the staff was really nice, especially paul, who took great care of us at the pool

gorgeous little hotel near town with a lovely pool, view and right on the beach.

also, below us was either a maintenance room or laundry, which was generally noisy very early morning

the wifi is great

they also have seating area with lots of shade and a common kitchen

i like the shared kitchen although i wish it had longer hours

also,that the wifi is not

buffet restaurant and snack bar had lots of food to choose from yet not very tasty at times no bottled beer and

pool areas nice

proximity to beach was great-all though the beach was not the best for young kids

the mostly local guests were quiet and the kids were surprisingly well behaved

breakfast was great, the food was delicious, and the stuff was amazing, always with a smile, very

little neighborhood across the street for some local eats, laundry, etc

people smoking in the pool.guests allowed to bring their own music at the pool.

the kids we were traveling with couldn't get the volleyballs etc

the breakfast was superb and the staff excellent. i truly enjoyed my stay.

noise, staff picking up room service

the room is comfortable, they give you a beach bag with towels to use, all of the rooms face the pool

hotel wifi was slow. quicker internet via iphone's 5g service.

out to eva the bartender and carlos) and we loved the complimentary coffee and pastries for breakfast

the pool was wonderful and the poolside margaritas were delicious and a good price

wifi didnt work well in the room

laundry facilities in the room were great. i loved the rooftop pool.

and proximity to the beach, spacious room with kitchen and laundry, staff was friendly, ac worked very well

location, huge room with full kitchen and laundry

it even included laundry detergent

location, well-equipped (in apartment laundry was particularly appreciated

i love the simplicity and the way everything was close. pool is great.

the rooms are very clean and the pool is so beautiful

spotty wifi reception--in and out, small balcony, unheated pool

the pool was awesome - i swam in it 3 times a day

loved our balcony overlooking the pool

super clean, maid is wonderful - even did my laundry, in a pinch

laundry service

they cleaned our rooms with care and did our laundry with expertise all with a friendly and kind attitude

wifi was good and plenty of cable channels of tv

could've used a bit more light in the kitchen area

i had a room of the laundry facility); 6) for coffee in the morning, you need to bring down cups from your room

pool was 12 deep hot tub/jacuzzi were not heated or had jets asked front desk if they could laundry my clothes

if you need to do some washing then the laundry is on the second floor which all the hot wings around the town

the location. has a small pool on roof top. that was great for the kids

rooms kitchen everything

we had our laundry done for 90 pesos

friendly and welcoming and available for advice or help with services, including very reasonable laundry

- the small pool was great and the view from the terrace is really nice

the very good, very funny, very welcoming la roma bar restaurant was just around the corner, about 100 meters

gym equipment not working...

and food; walking access to downtown and local restaurants cons: i've rarely had poorer wifi - one has to pay

music was terrible coming from the bar at the beach, our room was 40 feet from the noise

the breakfast was great and they have a resident falcon which was really special

great breakfast

room was spacious; gym was amazing; breakfast buffet had so many options

sort of people own a place like this, where is your pride dirty laundry and lining, no coat hangers and the fan

we also had our laundry made free of charge

the rooftop pool and jacuzzi are also well maintained and weren't crowded at all

website said it had a spa which it did not

it says there is a spa and restaurant in the hotel but there isn't.

i have little time to enjoy the pool and the beach, but in the swimming pool there where kids playing with a

the rooftop pool and bar are excellent, even the food was good

breakfast was ok. location was great.

great breakfast at los arcos. great buffet

the addition of a beverage/snack bar setup on the pool area - that excluded residents from bring their own

loved the pool, a lot of noise and people at the beach so loved the quiet and comfort at the pool

extremely overpriced. no view. nothing included in the price, like breakfast.

the jr suite was quite small and the kitchenette was inconveniently placed right at the hallway entrance

the room size was comfortable but the bed was very hard and kitchen accoutrements were pretty rustic

the pool is small but perfect warm and refreshing

hotel with beautiful roof top pool, bar and lobby

i liked the water bottles and sodas/energy drinks in the mini bar was a great little touch of generosity

pool area on the rooftop was a great spot

the pool is fun and the restaurant has delicious food

room service is a little slow and spa options aren t very specific.

location wifi nice staff

s no laundry service but there s a laundry mart just around the corner, past the corner store where

despite the laundry list of negatives, we would

kids running up and down hall

room had great views so did the the rooftop terrace and pool

the roof top pool and terrace were beautiful

having access to the mantamar beach club was nice as we spent a lot of time at the pool

breakfast options not enjoyable. not enough basics. breakfast bread quality/variety limited

i did not get to take advantage of the awesome restaurant and bar lounge on roof top view enough

towels at the spa are small and raggedy, need new ones or just use the beach towels

we ordered room service and the food quality was not what we were looking for

beds were comfortable and ac worked great and a bonus laundry room to hang your wet towels and bathing suits

the laundry room tap had no top, so there was nothing to grip to turn it on

no laundry

air conditioning unit was not working and the door to the laundry area had a broken latch and would not stay

only issue this time was tv wasn't working and wifi was very week mostly not working especially in bedrooms

reserved a room with a kitchen (the pictures showed one) and when we got there there was no room with a kitchen

we book the rio because they are pet friendly

pet friendly

i recommend not going there because they have fake pet policies too

the pool was great for kids but too small for adults

the food is good but i found a hair in my breakfast

no wifi in the rooms. bathroom needs a remodel. a/c should be on a thermostat.

wifi didn't work well inside the room.

heated pool abd ocean view and comfortable bed

breakfast quite good

was a bit pricey, as well as the laundry services

we loved that it is adults only. we also enjoyed the served at the pool, especially juan!!

you can also order room service

pools are not real warm

for being an adults-only resort, we felt there was a lack of entertainment during the day and nightly

breakfast buffet was great.

the specialty restaurants were good. gym was good. beds were comfortable..

were very disappointed that our grandkids ages 9-15 weren’t allowed in the italian restaurant

pool, drinks, dining choices, room and friendly, attentive staff

room service is also very good

everything ! the views of the ocean, the decor, the pool area and food. service was also amazing

were a bit disappointed that the hotel gym wasn't open while we were there

the bar / restaurant also had lovely views and the food and drink were great

the room service was probably the most disappointing situation of the entire stay

the wifi needed to be reset once

excellent location. friendly staff. very clean. pool area clean and relaxing.

shampoo or conditioner, with a kitchen there was no dish soap, cloth or towel

breakfast is good but isn't not a big meal

kitchen was very basic - i didn't use it but there were no utensils or kettle and it was old and

wifi was slow.

breakfast was good and plenty of choice staff was very professional and courteous

r drinks)

we re a couple of dads with kids, but i d recommend it to anyone

there is even 24 hour room service

my kids loved jessica and irlanda at kidz zone

for our teenage daughters, even though it was stated on the booking that we had two 17-year-old kids

that being said, we found much of the food very underwhelming, especially room service, and we had some very

our daughter loved the pool and kids club

according to the hotel that price corresponds to infants (our kids are 12 and 9, which is the information i

tons of kids running around