the pool was not in service

continental breakfast was adequate, but not great

we didn t take advantage of the free breakfast, but it was well attended to and clean

staff was incredible, breakfast was excellent, room was great!!! highly recommend them!!!

great, cleanliness was beyond my expectations,breakfast every morning was very good, bed was comfortable, fresh

breakfast was excellent

great breakfast buffet selections. best coffee great location newly remodeled everything

indoor pool was awesome (even open till 10pm

pool was cold

is true of most hotels that offer breakfast and that is there are not a lot of gluten free options for us who

two days in a row i was told they were out of bath linens or they were all in the laundry

laundry not available and no hair dryer again 2 nd time this has happened, breakfast food was

are not comfortable at all laundry facility was down

pool closed for the past six months and no laundry facilities

laundry not working

only thing was that when we needed to wash our clothes they had no laundry detergent available and there was

staff, clean room, good amenities, plenty of breakfast choices, well maintained hotel

dark curtains in our room, only a light colored blind which still let all the light in from the parking lot

i like to be easy access in and out with the back parking lot in the elevator being very near

pool was closed

the bed frame is metal to close to your feet,the room looked 50 yrs old paint plaster everywhere, laundry vent

laundry dryer is junk! cost me $9 to dry two changes of clothes.

staff was exceptional, the room was so clean and comfortable, had an amazing pool, delicious breakfast

i think if the pool is away from rooms people should be able to swim if they make a lot of noise ok but if they

room was very clean! breakfast was delicious with many options. pool was clean and quiet.

dryer was out of order so could not use laundry

ability to do laundry when i needed

the gentleman at the front desk was kind enough to allow the use of laundry room dryer to dry my load of jeans

breakfast was the only negative thing

pet friendly

the wifi worked very well, and the tv had good selections

beautiful gardens and grounds plus an incredible breakfast spread

is a quaint little inn, with a great cooked-to-order breakfast

beautiful dining room and delicious breakfast

the served breakfast in the dining area was superb, both in quality of food and in ambiance

clean, excellent breakfast, laundry service.

could use laundry service

parking was private and ample

staff, super clean and comfortable room, delicious breakfast included, and the location was perfect

parking is a bit tight

staff friendly. great customer service staff informative. great to have laundry available

that i had to pay full price and no breakfast or pool available

right on the trail, very clean, staff is friendly and helpful, decent breakfast

the breakfast was hot an fresh every morning, with a good variety

pool was nice

i asked where the customer laundry facilities were

that the indoor pool was closed

room smelled like marijuana , counted 5 condoms laying in parking lot

plenty of parking. close to shops.

the parking lot and walk way are covered in cigarette butts

the room was clean, maintenance assisted, restaurant /bar onsite, laundry, pool, outdoor relaxation area, and

the room was clean, maintenance assisted, restaurant /bar onsite, laundry, pool, outdoor relaxation area, and

hotel was clean, modern, had a bar, pool table, and a place to eat

nice hotel with room service operating

charge for wifi if you don't have rewards

the room and the breakfast and convenient laundry facilities

free laundry on-site was a bonus

not being charged to use laundry facilities

pool was clean and room was warm so the kids could swim for hours

everything was wonderful, the room was large with a great kitchen.

the laundry was

free laundry was a huge bonus as well

one bad thing, as laundry is free and hotel provided we decided to do ours before la leaving

complimentary laundry facilities and a saline pool were very nice touches

the fitness center and laundry were great amenities, as well as the outdoor area

the laundry room on my floor was out of order

laundry room was out of order :( the pool is an indoor pool, no ventilation inside so it's

wish there was free breakfast and more laundry rooms that had a change dispenser and a a vending machine to buy

ice machine and laundry out of order

kids literally screaming and yelling and splashing pool water in my $13.00 glass of chardonnay

the fitness area, pool, breakfast, and laundry were all excellent.

bed was extremely broke down the dispenser was broken for laundry detergent so i went to service desk and the

when a group of kids were loud and running the hallways at 10 pm, we called and they took care of it promptly

enjoyed the pool and the hot tub

oh and it s pet friendly - happily accommodated at 75 lb working dog

you have to bring your own 16 quarters to do one load of laundry

the laundry crew washed clothes for me at no charge because i dirtied a specific shirt i wanted to wear

the laundry room only accepted quarters with no option to pay with a card or offer a change machine

great swimming pool for kids and adults! excelllent breakfast!

parking lot

no free wifi

also i was not given a heads up regarding the parking lot work, i had to park elsewhere without notice

arrived late and it was difficult to find a parking spot close to the main entrance

wifi did not work the entire two day stay

the pool was not heated so could not swim as long with the kids getting cold too fast.

lots of washing machines and dryers in the guest laundry room

very friendly staff,on site laundry, huge breakfast selection both hot and cold options

room has no safe and no laundry pick up or luggage services

pool hours or other things you offered like laundry and work out room

variety of daily breakfast offerings

hotel locked up at night, employees not at front desk, no laundry, no indoor pool alot of hotels nearby for the

no pool no guest laundry i would never stay here again hotel staff is not very hospitable

what works breakfast was to go, fruit was old, breakfast sandwiches were the microwave ones no laundry facilities

elevators felt like they were broken, no complimentary food or breakfast, and no laundry

there is no gym or swimming pool as advertised online

stayed only 1 night didnt get to enjoy pool.

pool

understand kids love the pool but the hilton is an upscale hotel and i paid almost 240 for my room for one

beautiful hotel great rooms, wonderful bar and restaurant in lobby

night i stayed there, it was a vibrant night with kids all over the lobby area playing and having fun (a convention

we went to use the pool and it wasn't working that evening.

i heard others complain at breakfast also

view of parking lot. nothing special. but nice hotel nonetheless.

strange characters hanging out in carson the parking lot and inside the hotel

great breakfast.

loved that the pool and exercise room were open and that there was a laundry room for guests

the breakfast was pretty good also, gave you alot

friendly staff, clean, great breakfast

great breakfast and hot tub

free parking and plenty of it

the pool was tiny, but definitely sufficient for the kids to splash around

nice clean hotel, nice pool, friendly staff, great breakfast

due to covid only 6 people permitted in pool area so we were unable to swim.

pool was awesome kids loved it

they coughed and wiped their kids noses with their hands

breakfast was great

great breakfast

clean room and pool area.

small gym.

the gym equipment wasn't working

one of the laundry rooms was under repair

bug in the laundry room, bathtub did not drain, the washer and dryer was having issues working correctly

by a busy laundry room and very noisy and had to be move two times and carbon monoxide alarm went off at 4 a

cleanliness, parking, room size, guest laundry availability

breakfast could have had more selections. but with a full kitchen, we were not disappointed.

the free laundry and the like onsite store area in the lobby..

computer room, laundry, items to purchase and anything left behind

the fitness center and laundry room were very nice and clean and the pool and hot tub were great as well

can't believe it had an indoor heated pool, free laundry service, and a full size refrigerator

was piles of laundry and other items in the hallway that you had to walk around when others were coming your

was a giant empty laundry tub and trash outside of our room's door collecting water from the dripping ceiling

beds were comfortable and pool/hot tub were warm and clean

the spa tub was great but i could hear every time somebody else in a room above her below me ran their

no bar or free breakfast on the weekend

room service was super nice, desk service was incredibly nice

laundry room very dirty- would not sit on chairs, could not get bounce out of machine

across the hall was a laundry facility

location free parking clean super friendly and helpful staff great amenities amazing rooms i had never stayed

the back parking lot was a little further away than i like.

went to the pool and it was very clean and quiet

pool and gym facilities were surprisingly large and modern

my kids were over the moon to swim in a pool

our view was to the parking lot so not glamorous the pool we were excited about but the water was so cold i

atmosphere, comfy bed, cleanliness, everything worked well, wonderful fitness room, swimming pool

lots of parking and fairly close to the doorways

it s also worth mentioning that the laundry room has zero air circulation

a housekeeper almost ran over my foot with laundry cart

laundry services and room cards stopped working a few times

breakfast area not big enough.

snacks in the room really put a smile on the kids faces

we liked the set up of the room, the on-site laundry, and the lobby

was kind, but did not discuss gym, pool, breakfast, etc

pet fee

very disappointing stay for my kids and i

breakfast excellent, many choices

i asked for four quarters in change to use the laundry room, she said she had none

i also liked the convenient breakfast

dated, electrical outlets were loose, chargers wouldnt stay in the outlets, tv was not working, wifi was not

wifi was awful. .2 megabits per second is something from the last century.

only thing i didn't like was the fact that you have to eat breakfast in the lobby

the bathroom was rather small and the pool was closed.

staff is great. were very nice. breakfast was good and room very nice.

plenty of room for my husband and two kids

the familiarity of the hotel chain, the layout of the rooms, the availibility of free breakfast/wifi/parking,

didn't like the fact that i couldn't work because the wifi at the hotel wasn't working i had to use my hotspot

they have laundry service but not any coin machine or change at desk

in house laundry was a plus

term, as the units have 2 burners, a kitchen sink, microwave, full size fridge, and access to laundry in the

term, as the units have 2 burners, a kitchen sink, microwave, full size fridge, and access to laundry in the

booked a smoking room had non

laundry for dirty ball uniforms. close to a lot of eateries.

large rooms. on site laundry room

large room. quality as expected. laundry facilities. pretty good area.

also laundry facilities are garbage

1/2 of guest laundry out of order

was freezing, elevator walls were extremely dirty, one dryer in laundry room wasn't working and there was no

snowed in so i needed to use guest laundry. half of the machines weren t working.

many loud kids taking up both of the entire pools until they closed

i thought the pool was a little cold, and they sent a tech right out to check the temperature

gym ceiling had leaked and part fell when i went in on second day

laundry facilities and vending machines were all broke

was no breakfast included in our stay was able to check in early which is always helpful when driving for

the continental breakfast could have been a little bit more

great location and pet friendly

gave us an early check in option and everything went

constant smell of pot from the hotel staff laundry facility

one of the doors leading to outside parking did not shut

pool was awesome

pool open later for adults to swim without kids around.

bar area needed more help

the availability of coin-operated laundry was useful as we were traveling across the country

had to take my wet clothes to laundry mat which kicked me out(they closed)before dry thus had e erything hanging

it had an area to do laundry

the laundry space was too small

the laundry facility didn

we asked for new towels after our first night and was told we d get the later they were doing laundry

the laundry room there are several machines that don't work and when busy there are no machines for use

was not properly cleaned and never had clean towels and wash clothes, staff not always available, laundry was

theyre soooo worried about your parking and towing your stuff that i think they forgot to clean lol

wifi went in and out.

second shift front desk attendant was kind when explaining the laundry room door does not need a keycard

pet fees to high, and so was laundry mat 5 bucks a load is crazy

laundry room was dirty and so were the hallways

gym was horrible and our kids had to run outside as we were in town for a boxing event

facilities on kitchen was not available

trash on lawn for entire stay, flat unfortable pillows, laundry room- dirty floor, trash over flowing, two of

having a kitchen, living room, 2 bedrooms and 2 bathrooms was plenty of space for us and our kids

the kids enjoyed the breakfast

staff, large room, full kitchen and great breakfast daily

spacious, extra comfy bed, quiet and dark bedroom for sleeping, kitchen, grounds are well kept, pet

microwave available anytime along with the ice machine and laundry

the laundry machines were broken had to run the sweeper ourselves

laundry room was in all dirty, the dryer didnt work properly

up a hole in the wall and there's holes in the wall in the room where the beds are and the wifi is horribke and

don't expect to watch their tv but wifi available

stopped up, coffee maker leaked all over the cabinet, no condiments for coffee & cost of valet parking is

laundry facilities consist of one washer one dryer each was 1

the dryer was not working so i could not do my laundry there

there were some trucks in the parking lot and a big dumpster. why were they there?

guests setting off fireworks in back parking lot after 10 pm

no one bothered us, parking was okay.

dirty everything is broken, pool,laundry, multiple things in the room

pool, exercise room,and laundry out of order

the pool is outta service the guest laundry was outta service

ice machine, broken, pool and gym closed, laundry closed, breakfast room ,closed

nothing, everything advertised about this place is wrong no pool no laundry facility no breakfast not even

i went to do my laundry everal times only to find that it was closed for whatever reason leaving me to drive

have to pay for laundry

are small laundry room dirty lots if machine didn't wk and hotel doesn't give refunds when your clothes are

although the hotel was smoke free, guests were definitely smoking in the hallways

provided in hotel so we couldn't watch tv- didn't know we could only have one device connected to wifi so we

laundry facility looked like something out of third world

liked that laundry was available and i enjoyed the cheap rate

unfortunately, the hotel did not provide free breakfast service

the only thing was a better breakfast

breakfast left a lot to desire

bar staff were very friendly

did not like how chilly the pool area was either

which had kids running up and down the halls

the pool is open untill 11pm

which had kids running up and down the halls

i liked the kitchen

clean, loved the pull out sofa bed for the kids, the gym and pool area were amazing as well

parking lot is not the greatest

staff were friendly. kids enjoyed the pool.

were a few cockroaches coming from the kitchenette sink in the middle of the night

the laundry room was convenient and usually available

were a little messy(always had laundry or cleaning stuff)

staff was unhelpful. had no access to pool or gym. no extra coffee

were all out of service (pool, gym, etc) ice machine was out of service

car windows were broken into overnight in the parking lot

there was a self serve laundry facility

wasn t cleaned snack bar in lobby barely stocked bathroom pipe not working beds not spread dirty

there were some break ins of vehicles in the parking lot overnight. made us feel less safe.

the pool the dining room the bar where all top

the pool wasn't working, and they only gave out 2 towels and 1 face towel.

00 so i could do my laundry and the clerk told me to walk across 6 lanes of highway to go to the gas station to

several ladies came out of the kitchen area

the breakfast attendant went above and beyond to keep the eating area neat and clean.

once we got in the room and started trying to find pool info, breakfast info, etc

room service never came during the 3 night stay

loved the pool

the pool, billiards table, and lobby lounge area!

it was nice and the kids loved the pool!

the pool was very nice

pillows were a little too fluffy and just the access from your poolside to your outside other than that our stay

above us sounded like a heard and f buffalo( or maybe a room full of kids ) phoned the front desk to inform them

poor parking and overpriced

breakfast, staff, parking, kitchen, fridge, stove, microwave, temperature, quietness all good.

we did not utilize the kitchen area of the room, but i did like that it was stocked with plates/bowls and

i love the outdoor patio and the gas fireplace

no not really i m just doing the laundry and groceries shopping

my kids love the pool area

loved the pool area that’s what my kids wanted at a hotel and it was inside which we loved

the room was just great my kids loved the shower and the big bed!

the bar in the lobby was welcoming and the bartenders were friendly and efficient

pool could be a tad hotter.

the cleanliness, the covid precautions, the location (with restaurants across the parking lot)

i drive a kia and was afraid someone would steal my car from parking lot at motel.

breakfast was nice gym and pool was clean

hot breakfast was so good

brand, i was waiting at the bar for a while and the cleaner saw me waiting and went to get the bar keep so i

i was almost sleeping on the street with my little kids as all hotels were booked

two cars had their windows smashed in the parking lot. just across from my car. very scary!

vehicle was broken into on their property and they even had a security patrol car in their parking lot over

coffee bar was limited and no hot water or tea options.

was no breakfast clean towels or sheets available laundry facilities broken 4 four weeks

the on-site laundry facilities was locked up so we couldn't use it, the vending machines weren't good and the

i had school work to do and the wifi never worked

have cable, had to go to handicap room n smoking room bc the waa no wifi n the 1st room, no

all the signs say there was free coffee and wifi and things and there was none of that.

never seen housekeeping, had to go get my own laundry and toilet paper, swimming pool was not available, paid

there wasn t even the decency or respect to talk in the laundry room

laundry room needed fixed. bathroom a little small.

comfortable as can be just make sure u get non smoking room up on 3rd floor is best and they have laundry service

the laundry room is downstairs in the lobby and the main doors that open to the floors to your hotel

nice selection of food, and even a corner of frozen foods/drinks/candy/last minute essentials(ie laundry and

the managers were rude when asked about why the handicap parking was closed off they were completely dismissed

need more parking

super busy & packed couldn t get in the pool due to kids but there was a cheer competition & other things

breakfast was fantastic, getting to the hotel was not easy

the breakfast needed more variety. not much the family would eat.

breakfast was in the building across the parking lot and only available until 9am

breakfast was very good

no inside pool or hot tub

breakfast was good

- laundry service was very poor - lobby a bit cool - value for money ok but not great

dong who went out of the way in helping with quarters at the laundry

cant rate the pool or fitness center because i never got a chance to use it

pool is very small and the gym is not well-equipped

hotel is right next to the airport with an on-call shuttle to the departure gate

the room was ok, but it was across from the housekeeping laundry facility and they were up early and were very

called to the front desk and asked what floor the self-service laundry was on

away bagged breakfast is a good idea; however the yoplait 'yogurt' is not nutritious

i liked the breakfast space as well

flight delayed. received a late check out which was very nice

fitness room ok

ease of use for example charge station, lighting and shuttle service.

shuttle was right on time

breakfast bar was not good

free wifi would be nice for all

kitchen floor wasn t swept/vacuumed

lobby, bar, pool, rooms where nice

breakfast time is to short.

the pool, patio, and bar are a nice reprieve for weary travelers

the kitchen was great and you don't have to just eat takeout

are perfect just that refrigerator and microwave were not in the rooms and no laundry

i arrived all of the dirty laundry was laying all the way down the hallways in front of every door

door didn t close room had drawers open when we arrived bed was rumpled laundry cart was outside of our

friendliness, clean facility, free airport shuttle.

shuttle service is available but only a short drive to airport parking

the admendities of pool, gym, bottled water, breakfast, laundry & shuttle

i liked that it had a couch area, and that it had a laundry facility.

comfortable and clean room. amenities of good breakfast, gym and pool. plus free parking

the person how is in charge of the breakfast is very caring

the admendities of pool, gym, bottled water, breakfast, laundry & shuttle

no laundry room

the bathroom door couldnt physically be shut or closed, water ran from the tub continously, the laundry room

room was next to the laundry room and when the washer reached spin cycle the noise was extremely bothersome

have been there a few times and the laundry room dryer was out of order

we unpacked ended up smelling of smoke, the first thing we did when we made it to our air bnb was laundry

still had trash and dirty laundry

we did not get to use the self-service laundry because the dryers were un-serviceable.

the laundry machine was

on the way to the room staff had the laundry room door open and there were people standing outside of the

friendly staff, good breakfast selection, nice indoor pool, guest laundry area, and plenty of parking

both treadmills in gym broke

also, the pool room was plenty warm but the water itself was a bit colder that i would like

the bar tender at the time we were there was amazing loved her

walking ramp to the parking lot has a curb which made the pull luggage a little difficult, a bit of goose poop

website never stated the pool was closed

there are other chains that include wifi access in the price of the room, we'll choose those over hampton going

workout room and pool, delicious breakfast, big clean room set up well for the studying that i had to do

the rooms are extremely clean, the staff friendly and the breakfast is very nice.

plus the wifi took forever to connect, had to get help from staff

wifi was confusing.

they had our things in a laundry cart

smells on second floor by laundry

amazing breakfast and soft sheets!!!

great location, clean rooms and good breakfast options.

breakfast was fantastic every day i was there

the shower was horrible wanted to do my laundry there and they had no soap or quarters

had laundry, close to airport

of this property with several convienent stores within walking distance and a clean, inexpensive laundry facility

place was dirty, smelled bad, and we didn t even get towels because there was no power to do laundry

laundry room gets missed lack of breakfast

it was nice that it had a kitchenette in the room and laundry on site. breakfast was amazing!

no safe, no laundry service

i liked that there was a communal laundry and there was a free

good gym, good breakfast and free laundry

staffs are friendly and used friendly hotel with laundry

m lounge was incredible! hotel smelled great, laundry room great and free soap was so helpful

the only other complaint was the gym was really blah

was that you walk through the area where conferences are held to get to the pool

pool too small

it was great to have a restaurant and bar on site

there was even guest laundry for 1

the laundry room was modern and clean

the indoor pool was tiny but i did see a family making use of it

tight parking

gym, room

location, cleanliness, gym, laundry, and the fact that it had a kitchen in the room so i could take care of my

the room layout and room kitchen and breakfast area were awesome

location, cleanliness, gym, laundry, and the fact that it had a kitchen in the room so i could take care of my

booking, i called to make sure they had a shuttle service to the airport, i was told yes they did and it was

the breakfast was grand i love the hours!! the basketball court was clutch only if we had a ball

no breakfast

was there for volleyball tournament and breakfast didn't start until 7

this is a bit petty, but the elevator was terribly slow - not a bit deal, though.

free airport shuttle.

via shuttle when we stay there

kids used jacuzzi like a baby pool all night

didn’t like the fact the pool was closed due to covid we were traveling with kids and that was one of the main

too many kids there at this time

and the food is excellent i love the breakfast always hot it is really good it s like being at home that

location,shuttle service was great addition.love our driver.the front desk clerks where amazing.

the pool was a bit dirty

the kitchen needs a upgrade on amenities

couldn t hook my ps4 to the wifi

i was not impressed by breakfast. the pool had too many chemicals.

the suite that we rented was equipped with a kitchen and utensils

and they told me to go next door to do my laundry, i was there in the hotel for 13 days, but when i went store

they don t have laundry bags for dirty clothes

would be nice if we got laundry bags.

we really enjoyed the jacuzzi and the pool

we appreciated the shuttle to the concert but didn't realize we had to pay extra for it and it only got us part

staff were welcoming and helpful, and the room and the breakfast area were clean

great breakfast, convenient parking

breakfast was good and shuttle service was so convenient

the pool and hot tub were nice

kitchen and provided dishes. the staff member who checked me in was great!

i wish the restaurant and bar was open. no breakfast

school hotel charm made it special, nice rooms with great room service and housekeeping folks dedicated to

room service for the duration of our stay nor did i opt out

very close to the airport. the airport shuttle was available at 4am.

beds not good. loud kids in hallways.