the hotel also has a guest laundry room which is always a benefit to guests as needed

the pool is only a very tiny and shallow pool. we chose not to use it after seeing the size.

kids thought pool too small ;)

even had free open wifi

great breakfast, great location, super friendly staff, huge suite. lots of parking.

no detergent available for laundry.

using the gym was always fun

quick and easy check in and out free parking complimentary breakfast very nice rooms

mini kitchen

breakfast was good, nice pancake machine which catch kids attention!

guest laundry was not working either, that was a shame

clean, very good amenities such as workspace, coffee/tea station, laundry, pool, fitness room, and excellent

wonderful check in clean! great breakfast pool was clean and great for kids!

it has everything you need, cool swimming pool and gym, comfortable bed and sofa

rooms, staff, bar were excellent!

rooms were clean, had everything we needed. this hotel also had coin laundry which was a plus.

non-carpeted floor meant that the desk chair slipped out from under you if you were not careful when you

more than 8 kids playing football and hide and seek on the second floor was awful

breakfast was absolutely delicious and plenty of choices, my kids loved it

i liked the morning breakfast , had alot to injoy.

guest laundry is great but please have a coin machine.

no extra charge for parking and fees were all inclusive, no hidden fees

easy access from 417, great parking, close to everything we wanted to do!

facility looks new with a modern design. room is clean. has a small gym.

have no negative comments other than the bagged breakfast is tacky

we had a nice father's day breakfast with family

the friendliness of the staff and willingness to please. cozy room tasty breakfast

the sleeping area and every other thing that makes a hotel stay comfortable -fridge, microwave, kitchen sink e

enjoyed the pool with our 4 month old

the wifi is slow.

clean. kitchen in room and free breakfast. friendly staff. laundry room. exercise room.

also public laundry with indoor swimming pool

good bed-nice washroom the surprise was the $75 pet cleaning charge-kind of annoying.

room was amazing, i was not expecting a full kitchen

the pool was great and having the full kitchen is a major plus

new clean hotel that offered a kitchenette & other amenities like a restaurant, pool, hot tub & laundry service

the hotel also offers the option of doing laundry for a nominal fee - which is very convenient for those who

room is next to laundry room, it was bit loud in the night time, not sure is laundry sound or ac sound

very clean and swimming pool, 100% smoke free inside..laundry is available

laundry room machines only takes coins, no coin dispenser.

laundry and drier were charging 2 dollars each

you can enter from the 24 hr gym or a hallway that also leads to laundry

laundry facilities were not yet up and running (the main reason for choosing this hotel to stay in

liked that they had guest laundry available

my kids also enjoyed using the pool

clean, had everything available ie laundry food drinks

convenient location. fast elevators. easy parking. clean rooms.

breakfast was my favourite thing, the pillows were so comfortable

breakfast was great!

parking was convenient

lovely clean rooms, great beds and bedding. laundry on site was a bonus

landry facility only 1 building , need to walk outside to do your laundry

that there was no laundry

great staff. good continental breakfast. laundry on site. thanks

rental canoe, outdoor pool, confotable bed, good breakfast!

much chlorine in the pool(it was hard to swim and hurts our eyes) and the treadmill was out of

plus the chinese buffet a short walk in the parking lot is

we love that it is pet friendly and our room was excellent for our pup

i liked that it was pet friendly and the staff was very nice

hotel is easy to get to and lots of parking available

i enjoyed the little extras in our room such as a good blow dryer, a laundry line in the bathroom to hang wet

rooms were amazing, the bed so comfortable, all staff were very friendly, kid friendly, pet friendly, secure

outdoor pool facilities

golf,shopping,dining

liked it is a pet friendly hotel

the restaurant and bar area looked wonderful

i had to take wet towels to the laundry and pick up fresh ones each day

i did like the bed. also the laundry don't need to buy detergent and bounce.

the laundry room, the dryer was broken

close to airport, shuttle service, keg and timmy s next door, laundry facilities for guests.

the room has a lot of space and the bed is comfortable! the breakfast has a variety of food!

the hot tub was comfortable and i was able to do laundry

laundry room that didn't charge too much money

and detergent if you want to use the laundry facility

there are laundry available for 2 cad each washer and dryer

great facilities (gym, pool, laundry), large room, good complimentary breakfast, friendly staff

no laundry for guests

sofa bed was not very comfortable, mattress had a stain, 24 hour gym room was closed, main gym room equipment

check in, sleep quality, cleanliness and ability to have a late check out.

bed and bed sheets, small kitchen.

location, huge rooms, free shuttle service

we left on monday morning and the dirty laundry was still there

kids were running rampant (screaming and yelling and running up and down the hallway riding in a laundry cart

location, huge room, free shuttle from airport, tasty breakfast included, self-serve laundry (just what i needed

not only did they come in to clean they threw away the laundry soap i had brought with me

bed was quite comfortable, but hubby barely slept due to allergies (either the bedding itself, or laundry soapud

our room was beside laundry room so hallway was always cluttered with laundry/cleaning carts

the pool was fun for them to relax after long days of touring around in the heat

i understood there was a shuttle to airport service

breakfast needs more options.

location, easy access to downtown by car or o train, free parking, clean facility, hot breakfast, and nearby t

the common areas/pool/gym are understandably closed, while the laundry room is accessible

several amenities available, such as a laundry room, gym, and pool

had all facilities, breakfast good, coffee, tea all day, laundry good.

laundry machines were not all working, this was a major amenities to be counted on

there should be full time life guard who can also act as security as kids splitting water on people sitting

when we arrived, i asked about the laundry room and we were told the machines were not working except for 1

excessive noise from the laundry room and the laundry pick up,other then that everything else

cost of laundry too high 4 dollars each machine

however i was told there is a laundry service available which is collected in the morning only

there is a small gym but well equipped

nice size laundry

love the laundry facility

onsite laundry and grocery shopping for long stays

laundry facilities, the big rooms, the kitchenette facilities, laid-back atmosphere, and friendly

a particularly interesting location or hotel, but all the processes (check in/ out, bk, airport shuttle) went

clean, comfortable and it had laundry facilities.

the option of being able to do laundry was great

provision of other little things like not paying for laundry soap

laundry

they need to add another washer and dryer in the laundry facility.

sounds in the room, like laundry machines or ventilation was loud when trying to go to sleep

of the 4 pm check in- really sweet room, pool and salt water whirlpool they also have a decent gym and equipment

suite very spacious

breakfast could be provided. more parking space required.

in the hall and the saturday night a large group of people were partying in the halls and parking lot until 2am

good on site restaurant very helpful staff ,guest laundry ( a must for road travelers

i travelled with 3 kids no sofa bed in the family room we got.

wish breakfast was included with the room price.

room and breakfast

no continental breakfast or swimming pool

kitchen and laundry facilities were very helpful

there was everything we needed, including laundry facilities

hotel also has a guest laundry which i used - it was very good

bonus reasonably priced laundry and lovely pool

we did not use the pool or laundry facilities but both areas looked clean and larger than in many hotels

clean, had a swimming pool and gym, large bathroom, laundry facilities and room comes with a

was no washing tablets in the hotel shop so we were unable to do our laundry, restaurant is quite expensive and

location and it had laundry facilities

breakfast, bar and bar staff, location

the pool was particularly good for a hotel pool - deeper and longer than usual.

they asked us before offering nice gifts to the kids and the kids loved the toy gifts

fantastic pool and gym area. room was clean and had a nice view.

super fun with the kids

pool. location. cleanliness. great experience.

the gym was excellent and offered both cardio and weights

they had onsite coin laundry which was handy

away from the 1 train; its fitness center is well stocked with equipment & free weights; the laundry room is

everything except that they do not include breakfast in the bill of the room when booking

service was marvellous, room service, maintenance calls--everything was virtually instantaneous

the children’s room with the toys was not as fun as the kids were hoping from the picture.

it has a kitchen, a bathtub, a stunning view on ottawa

very impressed with partition and having the option to close the door between the bathroom and kitchen from the

smell like a gym with full of sweaty people

wifi went off for 24 hours

despite the fact that there is a kitchenette, there are no utensils or plates in the room

when i called i was accused of stealing a laundry bag

room service would be a nice perk!

more channels on tv. room service. bottle service. toiletries like shower cap.

clean rooms, comfortable beds, nice fitness center, nice bar and commmons area

wifi was slow

finally, a laundry bag would be useful; we stayed for six days, so needed it

it appears the problem was with call-in staff) the laundry soap is quite scented the washer/dryer combination

slow elevators and wifi a bit lagging and slow.

friendly and helpful staff. room service is good and they provide you with most basic items.

for a couples outing without kids

gym was okay for a simple workout

extremely pet-friendly

did i mention they have free wifi too

available restaurant, pool, gym services.

blended juices at breakfast we’re exceptional, and a pleasant surprise

laundry facilities located on every other floor

location, it was clean and staff were so lovely - helping out with laundry

clean well maintained laundry facility

the flannel blanket didn t smell like fresh laundry.

laundry room right next to our room was good to have

the staff was friendly and the onsite laundry was a nice surprise

the breakfast was very good, and room service was speedy

i think the breakfast selection is great for “grown ups” but over priced for kids

kids enjoyed the pool

comcast tv was not working and wifi not connecting

have laundry room in the basement, $1

having access to kitchen supplies, staff was really helpful and it was great to have access to laundry for a

there is a laundry facility in the basement

the gym and laundry facilities

laundry facilities helpful, on site parking reasonable

comfy bed good cooking facilities , laundry facilities

we were able to do laundry and cook a meal

large windows, kitchen, laundry (eventhough we do not need it i appreciate the thoughtfulness)

you could live there, it has it all - kitchen, washer/dryer, dishwasher, microwave, coffee maker, stove/oven

gym, lounge with a view, meeting rooms etc

okay but pillows were below standard, no bathrobe, no make up mirror in the bathroom, no bag for laundry, no

laundry was a little expensive

maybe a self service laundry facility on the premises might be nice.

the laundry service was very pricey

hotel, friendly and helpful staff, comfortable beds and nice big indoor swimming pool for the kids

hotel, perfect location, apartment style with a living room and full kitchen separated from the bedroom

wifi is weak

kitchen was large and well-supplied for long-term stays (full-sized frig and freezer, microwave,

kitchen was stock with everything you need

it was the size of an apartment with a full kitchen, all newish appliances, furniture, and flooring

buffet breakfast was good - i believe it was an additional $16 per adult and $8 for kids

the kids really enjoyed the pool

the kids really enjoyed the pool

room service

loud noise from other bedrooms. you can hear everything (tv, dogs barking, kids, etc)

location; good bed confort; spacious room; great breakfast; effective service (eg express laundry); easy access

a few small potential service improvements (eg no shoe kit in the room, no replacement of the laundry bag once

clean room and clean bathtub, which made a big difference when washing the kids

we ordered room service for dinner and the food was excellent

parking, no continental breakfast

air conditioning on the bed sheets giving a wet damp smell, would expect fresh laundry

no laundry bags in the room

the laundry service is horrible

hor d'oeuvres and breakfast was wonderful

some areas (ie the pool area) seemed a bit tired but this really only added to the hotel s historic charm

it was like putting your head in a washing machine where you have forgotten a wet load of laundry for 5 days

no laundry facilities (apart from dry cleaning) but this isn t a huge issue.

no laundry mat for the guest to do it for longer stays.

great location. amazing room. good gym. smart choice.

the breakfast room service

couldn't do any work or connect my phone to the wifi

our kids had to walk by a man in a a drug induced manic state deficating and urinating on the street

there is only a small gym and no pool or hot tub which would have been nice.

the only reason for the low facilities rating is due to covid restrictions around the gym (not open) and very

very nice rooms, great location, nice buffet breakfast (free for kids !)

in the room, but would have been even better if there was an option to buy small amounts of laundry powder

very nice room, good renovation, clean, has its own in-room laundry, dishwasher.

our room had all the requirements for a suite hotel, cooking and even laundry in our room

having a kitchen and laundry en-suite was perfect

kitchen and laundry ensuite was helpful

room was next to laundry room, shouldn't be washing past 11:00pm

the self servided laundry was convenient and helpful

we had wiped down our room ourselves after checking in, we then had to waste our night doing laundry instead of

only thing that was a bit of a disappointment is that we were told breakfast was included but we never saw where

it was quiet. great gym

took our towels from room in morning never brought any back they said we would get towels when laundry was

also laundry machines for customers , it will be great restaurant and bar for evenings and night at the

they don't have laundry machines

as a family of 4 we would have been tight if our kids were any bigger

there was no cleaning stuff provided in the kitchen

spa suite king bed

wish wifi was a bit faster.

not a very comfortable bed, bad wifi (weak signal and regular disconnects).

fireplace is a nice touch

the swiss hotel was charming, clean and cozy, we had a nicely decorated room with a fireplace

gym and sauna were top notch. im 6'5

we had 3 rooms for 4 nights-really good value good a family and kids lived the pool

when we ordered a room service, toasts and bagels were charred, they spend almost an hour bringing it (i had

pool area needs more chairs, towels to be available.

the gym was awesome too

coming into the gym to play on the machines accompanied by there parents

no access to rooftop bar with kids

the kids really liked the cool shower

gym is really

i said that because the kids usually love a pool and they wanted to go swimming

our room was beside the laundry room and it was a bit noisy.

and parliament hill, entirely adequate breakfast, balcony with seating, handy little kitchenette, laundry drying

there were laundry facilities on site, i couldn't find them

our room was over the basement which contained the laundry which was a little noisy during the day and the sump

i guess you have to clean ( not laundry towels etc) but there is soap and scrubber etc under bathroom sink for

was dirty laundry piled outside the suite entrance

they bedding was comfortable and having coin laundry access, hallway restrooms, and hand sanitizer at elevator

nice big room. comfortable bed. guest laundry.

put a laundry bin at the end of a hall so that disgusting linens are taking up a hallway and making it

the bed was comfy. they had a mini gym & laundry.

laundry services available free hot breakfast 24 hours access to coffee, tea and hot water

indoor, large spaces, secure) -the facility (great breakfast, warm pool, fitness room, guest laundry, lots of

easy access to laundry and swimming pool

friendly staff, cozy room, clean, laundry, gym, pool and breakfast

disappointed , breakfast excellent , 24 hrs good coffee and tea complimentary to all, also have laundry

would not exchange currency so we could do laundry and only way to pay was with cad

access to guest laundry

has everything for a family! pool, laundry, near by mall and restaurants

had laundry facilities onsite

great gym and laundry facilities

the 24-hour self-service laundry was convenient (3 ca$ for the washing machine and 3 ca$ for the dryer, on

proximity to everywhere we needed to get to, comfortable room, great walk-in shower, nice laundry facilities,

laundry facilities were available

good value hotel with excellent complimentary breakfast small pool and laundry room for guests

laundry room could also be very busy in the evening

laundry service is a plus. parking is always available.

comfortable beds. nice and clean rooms. lots of parking space. the staffs were friendly.

we also enjoyed how the swimming pool had salt water and not typical chlorine

no issues with parking and breakfast was good

tv guide did not work could not have a guide on tv, wifi was an issue and the staff was rude about it

can be considered to equip self laundry service.

adult only pool area after dark

location was great with free parking and 8 min drive to downtown ottawa

great room, had room service and the food was really good. lovely place to stay!

for a quadruple room we only got 1 soap bar and 1 shampoo 1 conditioner

hallways sometimes looked untidy, room service never visited our room to see if we needed anything replaced

location and heated pool

no food or bar available - said they couldn't find staffing!

the shuttle service to the casino across the street was great

clean across the street from casino free parking each room we rented had jacuzzi tub

no laundry services

the breakfast was very good and the room was updated and looked wonderful

heavy vehicle in parking lots

trailer parking in entrance lane way to the rear parking lot

is only one thing we can complain about, which is the slow wifi

the air condition is great my husband like the self service laundry facilities

kept a laundry bag in the guest laundry room, somebody stole it

room was next to the laundry and other facilities which were extremely noisy all night long

the laundry room could have more than one machine. good but basic breakfast

we had to go elsewhere to do our laundry

the counter staff was very helpful to address our laundry needs

no problem, but environmental save water, laundry

and the ice machines and the laundry

was excellent, really found it convenient that they had a laundry, and the laundry prices were reasonable $2

good breakfast and laundry facility. rooms are ok, stuffy. bathrooms were clean.

it has laundry machines.

out they had laundry facilities on site, which was a nice bonus

were no laundry area to clean clothes that i needed to wear for the 3 days

loved the salt water indoor pool, loved that i was able to do laundry for my daughter's soccer tournament and

loved the broadway bar and grill!! amazing breakfast, dinner and really great staff!

we used the laundry room located near the office and it was only $2 per load for both the washer and dryer,

the bed was comfortable, the pool was really nice, and i'm glad they had a laundry station!!

ibrations of machinery near rooms, don t if it was related to laundry activities)

laundry facilities on site

availability of ice (no extra fee) as well as laundry

the parking is easy (lots of space around the lot) and location is good

was a swimming pool in the resort which was locked and nobody explained anything about it though

clean and tidy room with microwave and fridge. wifi is great. location is good.

recommend this motel with kitchenette

i have to say that the room was cleantv, room service if any

no indoor pool for kids to enjoy.

room was clean and in proper order although you couldn't get any channel on the tv at all and wifi is not strong

the breakfast buffet eggs,beans were cold,returned the meal.

breakfast was delicious, but coffee was completely gone at 9:40

a fantastic gym and the continental breakfast was more than expected.

there is no laundry room

the place was nice and clean. very friendly staff. awesome outdoor pool

the pool wasn't open

nice small outdoor pool. sauna. wifi that works. restaurant was good for easy dinner.

the pool was amazing

the places for the parking are too narrow.

second room later in the week had more wear and tear, carpet was stained but everything was fine

the breakfast was very good

the fact that my pet was welcome. the staff was great.

met our needs and the breakfast was very good

they are amazing with all dogs and even have treats and a pet station for them

the breakfast was perfect and the staff hostess was friendly and well trained regarding safety measures

indoor pool is nice but there are some corners around it that are very dangerous, specially for kids

free buffet breakfast and free parking

we choosed this hotel with the pool for kids and the water was so cold that it was impossible to used it

the laundry facility was very good

the space and tables must be more, it was crowded and no place to sit, and their should be more laundry rooms,

clean bright large room very courteous staff great breakfast 11 am checkout

very clean place and my kids comfortable

in room no glasses or cups or ice bucket no record of my reservation when i got there with two kids at 10 at

front desk could not provide change for laundry facility or vending.

laundry situation is a hassle - you need 12 one dollar coins to operate the machines and there s

no change for the laundry room at front desk had to go out for

no coins available at front desk for guest laundry

easy access from the main highway. room to park with a small trailer.

parking was free but barely adequate for the number of rooms (we almost got

nice kitchen

the provided cutlery in the common kitchen area is very outdated (e

quiet, friendly staff, nice jaccuzzi, pet friendly, good location, easy access unloading.

smell, the black long hair in the bathroom, the fact that they had no soap or and tiny towels, no wifi after