parking situation was a little tight but the staff tried to accommodate all of its guests the best

pet friendly

parking area is too small

staff (almost impossible), ac not cooler as supposed to be, stair railing feels loose, not enough parking lot,

i would highly recommend if you are traveling with your pet

wifi was not working, bed was not comfortable, soap and shampoo dispensers were not working, tv

cleaning less and parking

the pool area was gorgeous. i like that the pool was outside are door.

i liked the pool and the food is not that expensive and is good enough

can t complain about anything at all, we would ve loved to have a pizza party at the pool but they required

we were directed to park our personal car at an open parking spot by the attendant who was also very friendly

ac did not function in the room they had a secured parking lot and i got keyed scratch on my truck our stay was

while checking out i asked if i could stay in the pool area for a few more hours i was told no, give me your

pool , beach front

location couldn t be better and the inside pool is on point (heated)

pool was out of service and it was supposed to be like that only for one day, but they didn t

nights free since it was all problems with the jr suite since day one besides couldn't enjoy the pool due to

one of the swimming pool without water.

was five stars in terms of facilities as in gym, restaurant and staff

the restaurant by the pool should get a new cook because the food was not very well cooked

parking was very safe and convenient

location and parking.

good breakfast.

spoken at desk, attentive staff, secure parking, good location, good breakfast, clean room, comfortable bed

staff hovering in the parking lot constantly looking for tips

more parking lot

the smell in the 3rd floor the confusion with the laundry service

absolutely absurd prices for laundry. for this reason alone i will not stay again

bed was comfortable, and the swimming pool had a nice temperature (maybe a little bit too warm)

liked the location, the space and furniture in the rooms, the internet was fast, it has a large parking lot,

com showed that we had free airport shuttle but the hotel staff told was (via email) that didn t have it (so

in the pool the small tiles are falling off one after another

the phone for calling room service never worked

pool is small and lack maintenance, water was not clean enough, people there just don't follow

pool needs more maintenance.

when in the pool we were offered cocktails, which were not expensive, but rather well prepared

wifi no good

3 days enjoying the room service and pool service we went to the restaurant installation

pool was very dirty with bugs, as if there had been days without cleaning

is big and has a specific area for kids to play which is also big, usually they are very tiny

restaurant bar staff,restauraants around property,very safe,transportation very quiet area we recommend hotel

emailed the hotel about laundry service never heard back i requested a receipt - never received one just thank

nice people, nice pool. clean

the pool was closed for repairs but it was a bit chilly to go swimming anyway

the breakfast

great location and friendly staff. breakfast included:)

at the breakfast they offpeed was less then okat the breakfast they offer bus

tv reception and wifi was not optimal

the breakfast is fantastic. the beds are very comfortable

pool is small and gets lots of wind

the pool was dirty, the water felt slimey. the hotel smelled a lot like pesticide

day, at 8:30 am, a person would knock on our door to see if we had laundry to send downstairs

close to airport. free shuffle to airport. breakfast included. room very confortable.

close to the airport and the free shuttle

the staff were very accommodating, the rooms were clean, room service was quick and very good.

the breakfast can be better

very clean rooms, it has parking lot, we were given extra blankets. very happy with our stay.

loved the pool, the location was great, the liked how the rooms were already cold, the restrooms were a great

the location was excellent, the restaurante was very good and the pool was good

comfy beds awesome bathroom food was great at the restaurant staff was abundant and awesome pool was perfect

pool was a good size

wifi is not working .. tv not working room smells bad .. drainage water flowing in parking

did not have breakfast, we did not have time, had to catch a plane.

parking area

parking!!!!

wifi is not working .. tv not working room smells bad .. drainage water flowing in parking

nice junior suite also a very nice pool

the breakfast was amazing

was real comfortable , good location at , have a nice swiming pool to cool of with the heat in tampico

parking lot coffee shop over crowded 4 night stay couldn t get in the for coffee

location was excellent, breakfast was good

no wifi in rooms.

the pool can do with more often cleaning.

the pool and garden

the staff was excellent, the room service was so good!

the beds are quite comfortable and the room service is excellent, but this hotel has seen better days

the cleaning staff was also very nice and offered daily turndown and laundry service

staff is unfriendly, i was in the pool area i they told me that i couldn t be there because it was the rule

the date and time of my arrival with the property, no communication was made regarding the shuttle's availability

also the check in or out is very slow- no shuttle to the

the breakfast included is not breakfast is just fruit and cereals

staff is friendly and attentive, offering free shuttle service to the airport

parking, where it was situated. the facilities where clean

no activities, no jacuzzi, bad breakfast

breakfast was not maintained during the indicated times

the breakfast buffet a little poor

very pet friendly, which is important to us

pet friendly! ud83dude0dud83dudc36

the room was very small, though pet friendly there was not even a patch of grass for the dog

no wifi in room

good parking right outside your room which made loading and unloading simple

, bed made of cement , the pillows were beyond terrible ,the blankets smelled, non exisitent wifi , 1 outlet

the key and room service and the breakfast

room lacking fridge, coffee maker, ice bucket (no ice maker anyway, had to go to the bar for ice)

pool looked dirty. wasn't comfortable using it. beds were hard!!

and that they said the hotel was pet friendly and aaid there was no grass or area to walk your dog

small secluded pool and gym

to be woken early by someone persistently knocking on my hotel room door asking if i wanted laundry done, despite

view of the plaza and always good wifi

the room, parking and location

breakfast staff.

gym has nothing to do with the pictures. room very old and noisy.

pool hours 8 pm is not enough

the location is great the breakfast is amazing the staff super friendly

the breakfast was no good

small parking lot

clean environment, great breakfast

ample parking and easy assess to the rooms.

restaurant is ok, a real breakfast!!

gran servicio y empatia de nancy de recepcion, desde que llame para saber si ofrecian shuttle desde el aeropuerto

locarion waa ugly and breakfast was too expensive.

very clean, the stuff was great and friendly and breakfast was delicious

the price paid, continental breakfast should be offered before giving breakfast items then wanting to be paid