we like everything! except maybe cnn playing at breakfast!

the breakfast was really good with hot food as well as yogurt and fruit

breakfast is very decent

breakfast was fine, generous portions, delicous fruit

clean environment, great breakfast

ample parking and easy assess to the rooms.

no wifi in room

very pet friendly, which is important to us

the room was very small, though pet friendly there was not even a patch of grass for the dog

good parking right outside your room which made loading and unloading simple

staff were helpful and free secure parking on the premises

did not have breakfast, we did not have time, had to catch a plane.

location- short walk from the airport. arabian nights theme was kinda cool. pool nice.

i liked that they had a restaurant in the lobby that served feee breakfast (eggs, refried black beans, queso

this hotel needs a total renovation, my room smells kitchen

wifi is not working .. tv not working room smells bad .. drainage water flowing in parking

the price paid, continental breakfast should be offered before giving breakfast items then wanting to be paid

closed to port and good location. breakfast was excellent.

gran servicio y empatia de nancy de recepcion, desde que llame para saber si ofrecian shuttle desde el aeropuerto

restaurant is ok, a real breakfast!!

very clean, the stuff was great and friendly and breakfast was delicious

day, at 8:30 am, a person would knock on our door to see if we had laundry to send downstairs

the breakfast is great

the staff were very accommodating, the rooms were clean, room service was quick and very good.

close to airport. free shuffle to airport. breakfast included. room very confortable.

close to the airport and the free shuttle

the smell in the 3rd floor the confusion with the laundry service

absolutely absurd prices for laundry. for this reason alone i will not stay again

if you with kids , there chuck and cheese,

bed was comfortable, and the swimming pool had a nice temperature (maybe a little bit too warm)

liked the location, the space and furniture in the rooms, the internet was fast, it has a large parking lot,

the food from room service was below average

parking is easy and free shuttle was fantastic

is big and has a specific area for kids to play which is also big, usually they are very tiny

pool is big and has a specific area for kids to play which is also big, usually they are very tiny

location, large pool

emailed the hotel about laundry service never heard back i requested a receipt - never received one just thank

breakfast was good

the pool was closed for repairs but it was a bit chilly to go swimming anyway

as i said, the food selections were ok but the kitchen staff really needs the guidance of a food service

did not have breakfast because we did not have enough time

in the pool the small tiles are falling off one after another

pool is small and lack maintenance, water was not clean enough, people there just don't follow

there is a parking lot

had a wedding , so was very defficult to find a parking lot close to the hotel, the air conditioning made loudy

gym had a brocken treadmill and no space to work out in, even for one person

at the breakfast they offpeed was less then okat the breakfast they offer bus

pool is small and gets lots of wind

the breakfast is fantastic. the beds are very comfortable

comfortable room, very nice and helpful staff, great location, good breakfast.

nice pool as well

were too old, dirty carpet in the room, crowded pool and a lot of noise from hidalgo

fast check in and out lots of parking space and secure clean

i was able to see dead cockroaches on the parking area

tiles missing at the bottom of the pool which is very dangerous

loved the pool, the location was great, the liked how the rooms were already cold, the restrooms were a great

spoken at desk, attentive staff, secure parking, good location, good breakfast, clean room, comfortable bed

the wifi was very inconsistent.

more parking lot

spoken at desk, attentive staff, secure parking, good location, good breakfast, clean room, comfortable bed

good breakfast.

while checking out i asked if i could stay in the pool area for a few more hours i was told no, give me your

pool and beach areas are also good

we were directed to park our personal car at an open parking spot by the attendant who was also very friendly

pool , beach front

ac did not function in the room they had a secured parking lot and i got keyed scratch on my truck our stay was

not so happy about parking lot

comfortable beds, super clean, nice small fresh pool. wifi

the pool

i only stayed one night but enjoyed the pool and quiet location

to dirty, leaves and some trash breakfast missing waffles or hot cakes in the included breakfast

parking situation was a little tight but the staff tried to accommodate all of its guests the best

staff (almost impossible), ac not cooler as supposed to be, stair railing feels loose, not enough parking lot,

i would highly recommend if you are traveling with your pet

pet friendly

parking area is too small

pool was out of service and it was supposed to be like that only for one day, but they didn t

the pool and garden

we had such a nice room with a view to the garden pool area oh and the breakfast buffet was

excellent staff, lovely tropical atmosphere surrounding pool, good food and neat, cool rooms.

garden , clean premises , gym really nice and friendly staff, roberto from breakfast was very helping and always

not enough towels around the pool

cleaning less and parking

beautiful facility. nice pool. great restaurant.

we had a lot of problems with the wifi connection and the price was a bit overpriced

the shower was phenomenal as well as the bed and so was the pool

the pool area was gorgeous. i like that the pool was outside are door.

the restaurant by the pool should get a new cook because the food was not very well cooked

our kids had one of their best times here

the pool and has a great view

our kids had one of their best times here

feel that the pools needed some cleaning, considering the amount of people in the hotel

staff is friendly and attentive, offering free shuttle service to the airport

parking, where it was situated. the facilities where clean

no activities, no jacuzzi, bad breakfast

breakfast was not maintained during the indicated times

the breakfast buffet a little poor

the cleaning staff was also very nice and offered daily turndown and laundry service

ernesto, the shuttle driver, was especially pleasant and

there was a shuttle to the bus station which was nice

also the check in or out is very slow- no shuttle to the

the place was easy to navigate and the pool was pleasant

to be woken early by someone persistently knocking on my hotel room door asking if i wanted laundry done, despite

as having facilities for disability, however there is not a drop off area, and to get from the parking lot to

location staff free breakfast

value , cleanness, attention, customer service , but the breakfast guys

like their parking area, especially being downtown

small secluded pool and gym

and that they said the hotel was pet friendly and aaid there was no grass or area to walk your dog

the parking lot is very small and smelled bad.

parking for cars.

pool looked dirty. wasn't comfortable using it. beds were hard!!

, bed made of cement , the pillows were beyond terrible ,the blankets smelled, non exisitent wifi , 1 outlet