then the entire hallway was lined with bags of bed linens awaiting laundry pick up

pool area very cold

there was no proper bar to have a few drinks..its more of a restaraunt

couldn't connect to the wifi

room service staff could have been more polite

close to laundry, pizza, groceries, etc , not to mention on sight restaurants

we arrived we inquired regarding availability of laundry facilities and were told there was such adjacent to

breakfast was delicious. kids loved the fresh rolls and juice!

is part of a complex which includes a gastropub and a very tasty indian restaurant (which does room service

wifi connection was instantaneous

emergency exits blocked by laundry trolleys, not good

there is no laundry service on weekends

had 3 incidnents (dirty room/bed linen, no laundry, and a water smelling chlorine)

hotels amenities were easy to see and take advantage of - i was not sure if there was a bar or laundry service

lovely restaurant on site, which is great when you have kids with you

everything was perfect only that room service made a lot noise early morning outside the room

we really loved the place the kids loved the the pool etc., food in bar was very good.

complimentary kids club

the spa area needs an upgrade - changing

bar and restaurant area very nice

we loved the coffee bar and we appretiated the free laundry service

nothing springs to mind. maybe knowing the pool wasn t big enough to swim in is all.

food was delicious and the spa was so relaxing - highly recommend this

price even though i had voucher did get it free after telling at reception but they still charged room service

the staff really go the extra mile accommodating every request from my two young kids

we especially enjoyed the sauna, pool, and laundry facilities

it seems the main parking lot is also a loading dock and where all the dirty laundry is stored, which is a

bar staff accommodated our take-away dessert request for kids

can be difficult to get table for food in bar area.

distance from castletroy studio, swimming pool and sauna. nice restaurant with live music.

the room and the bed were really good and being able to get my laundry sent out was a huge help

location with free parking

parking was limited

stayed with my kids and they loved it, the room we had was great and plenty of space for the 3 of us

very small gym (max of 6 persons only)

massive jacuzzi (plus another one) large pool, steam room, sauna

breakfast lovely get what you want and staff couldn't be better.

room was spacious and food available for room service or in the restaurant was very good

as no tables in the restaurant downstairs for nye (our own fault for not booking) - mix up in the kitchen and

when it was time to have a desert we were told it was too late and the kitchen was closed

no wifi on my room

that you would require all within walking distance even cinema and macdonalds which are great for kids

very poor menu no pasta on kids or adult menu

room basic, very limited menu for kids in bar

bar staff were very friendly

nice walk to city center and drop off dry cleaner/laundry 2 min away

nice bar and restaurant downstairs

a family friendly hotel,one of the staff told off one of my kids for just sitting at the reception area

persons (early 20's) drinking, shouting, using inproper language, so no dinner for family with kids, we needed

bit i know for safety reasons but i think there should be a lock that an adult can take off if no kids in the

no onsite laundry

just a couple of things to note is laundry facility and a room fridge isn t in the room

friendly staff, clean and comfortable rooms, bar on site was great, locals were friendly too!

left cards out for room service but they never took it off the door but other than that its a very very nice

location,wifi and easy parking. very friendly hospitable staff

would have been great if there was some self-service laundry service

dirty glasses, cutlery, and laundry lined the hallway outside our room on ground floor, looked like cleaners

they even did our laundry without charge and had it back in hours

big room . friendly staff. good laundry service.

breakfast was great and ample parking

on way to out lodge there was bags of laundry on path for days. it was unsightly

room was comfortable, and the room service was good

has pool, playground and hike with great views

room was very spacious and there was plenty of parking, ideal if you are on a road trip

simple lunches available would of been nice when you have kids.

wouldn't stay with kids for there's nothing in hotel for them

spa wasn t open yet and not a lot for kids to do.

the staff were so welcoming and the breakfast was delicious

comfy beds, spotless room and bathroom, nespresso coffee machine, wifi, really friendly staff, fantastic dinner

lots of parking

used towels on the floor near the over flowing laundry bin and hair on the floor near the changing lockers on

food was very good in bar area, and breakfast buffet was a great start to our day

could be alot cleaner , but the pool was great , catered for all ages and the slide was great for kids and

the leisure centre can be busy with kids which wasnt a priblem however the age restriction on the jacuzzi is

swimming pool was a big hit with the kids

breakfast was exceptional in both selection and quality

we loved the pool and the gym

breakfast was good, bed was comfortable, wifi was good. staff were lovely.

almost everything; pool was great, room was fabulous, meal was lovely and so was breakfast .

good bed ev chargers

the space amd parking. just close enough to tipp town yet in a quiet area just outside.

there is a wedding it can be noisy outside the rooms in the evening with people talking and kids running around

i enjoy the amenities. great room service. friendly staff. the live music was great crack

the staff did upgrade our room and added petals as it was close to anniversary.

facilities, kids club,

laundry services are available as well

there is also plenty of parking and it is gated for safely

big room, very friendly helpful couple running it. secure parking.

facilities were perfect for mountain bikers, drying room for clothes, bike wash, secure parking, secure lock up

sparkling clean throughout, totally modern facility with good wifi and nice lounge, very comfortable beds

was too warm and was on same corridor as laundry room

did get a chance this time to use spa or pool as short visit

evening food in the bar was very good and the breakfast buffet was plentiful

room,dinner and breakfast all excellent.

breakfast had great selection and good quality