the laundry room wasn t up to maintenance

guest laundry didn't work properly

was a able to get a smoking room

pool needs renovation as there is a large crack in the bottom

no pool towels

and when i asked i had to ask again and then got leftover to that someone found laying in the laundry

trucks coming in and out of parking lot

pets stay free

was advertised there was free wifi but there was none available

conveniently located. clean rooms. lots of parking. simple breakfast.

com said there was a guest laundry facility, this is one of the reasons we chose the place but when we asked,

when i opened the room door, it smelled like fresh laundry

private parking lot in the back

that it advertised a pool that wasn't there

pet friendly, easy on & off from interstate and dog park area

because of a previous unusual accident the laundry mat next door was priceless

found that the laundry facility was not working

nope they even had a laundry area!

they were able to accomadate my late check out, by an hour

pet fee extremely reasonable

handy laundry facilities

negative was low shower pressure and outdoor pool

was very good starting from staff, room, breakfast options

squeaky room door and the jungle gym privacy wall was tempting for toddler

the pool was cold could have been heated

fact that my name wasn t correctly entered on to the system because it kept me from using the wifi

towel had some stains, gym tv did not work, gym needs a bike and some weights

the location was perfect. breakfast wasn't served, i had my own kitchen in the room

cleanliness, newness, location, and free parking! also staff was responsive!

pots etc the newest of the facility, the gym and the front desk staff

parking

good beds, hot water, parking. (but see under).

i feel like it was a little high in price. wish they were pet friendly.

comfy bed/pillows, responsive thermostat, pool

very clean friendly staff excellent beds with breakfast was very good and of great location

hallways on outside was wet with standing water near laundry room

the room smelled like cigarettes when i clearly asked for a non-smoking room.

slept like a baby. breakfast wasn t that great and the coffee was bitter.

don t know if someone next door was smoking in their room or outside it but whenever someone smoked, our room

it would b less commotion and the people that actually stay there can have a parking

the next wasn t ready - no sheets, pile of laundry on desk

only bad thing i have to say about this property isn't even about the property or staff but the laundry machines

they did have a laundry which was nice and the property seemed to be well maintained

laundry facility was a headache if the machines require change than front desk should have change

laundry machine working

the room was spacious and comfortable. laundry was free! ud83dude0a

cannot comment on the breakfast buffet, fitness center, or laundry facilities

i had to use all my mobile data via hotspot because your wifi was so slow it couldnt be used

wifi doesn't work

the chemicals that were used to redo the parking lot was a big strong

i liked that it was quiet, the laundry facility was quaint and the price for two nights

breakfast was better than expected. room peaceful and comfortable. good wifi. pleasant staff.

could have been more of a variety for breakfast.

staff and breakfast were excellent

the parking seems limited

the laundry room was unbearable

the kids enjoyed the inside swimming pool and gym

pool area was great for my kids and loved they had hot cocoa for the kids on the coffee bar.

the staff, cleanliness, location, and parking

the kids enjoyed the inside swimming pool and gym

laundry facility limited to 1 set of machines. tv did not have a guide.

the room was big. tall ceilings. free laundry.

laundry room

the pool is very small, that would literally be the only complaint i have.

swimming pool and gym also

clean,well maintained, with all amenities gym,pool,breakfast,complimentary coffee

is a pet friendly hotel so unfortunately we were placed across the hall from someone with 2 large dogs

rooms staff friendly and helpful pet friendly quiet work out room pool good breakfast (and staffed )good value

they was a bike show at the hotel so was no parking and was hard to relax with the loud music.

clean,well maintained, with all amenities gym,pool,breakfast,complimentary coffee

have enough washer and dryers and no where to get change to used them plus i ask about laundry service they said

i walked down the hall to the laundry room and my bare feet ended up very dirty

her excuse was everything was in the laundry

the laundry took forever.

that covid is under control, bring back better breakfast options

laundry machines worked good during my stay

having laundry locked was nice

room was spacious. pet friendly.

i like that there were no carpets in the room

young children are roaming the hallways without an adult, loitering in the gym laying on the equipment so it

loved the self clean laundry option for washing and drying clothes

in the parking area meant parking a little further away to the main entrance and then dragging all our

everything but parking issue

restaurant and bar staff were very nice and food and drinks were excellent

ones on 2nd and 4th floor were sold out the one near the gym on first floor wouldn't drop my drink and stole

laundry machine was down

wifi didn t work the whole time

didn t like that they didn t have free breakfast

i liked the staff, the pool was small but not crowded and the bed was so comfortable

gym is okay but fine for a short stay

thought it was in carpet but as we laid in bed, i realized it was probably the laundry detergent

had some construction going on in the parking lot, workers track mud throughout the carpet

customer service. love the breakfast.

the breakfast and staff were excellent

i liked the fact you served turkey sausage for breakfast!

the room smelt musky and the laundry room was broke

the laundry room was very clean too

my room was right in front of the elevator ? the breakfast was fresh and hot

friendly staff, breakfast was good and nutritional, plenty of places to eat out bars were close.

no pool

no laundry facilities.

laundry facilities

all hot items were not cooked fresh and were heated up on the property with no real kitchen so eggs, sausage

no umbrellas at the pool. made it uncomfortable

clean, great breakfast, outstanding reception very attentive and polite (alexander)

pool and hot tub was out of order there were piles of laundry and trash all over the hall on the second floor

i loved the jacuzzi pool

the pool had high algie in it you could actually see it .

granddaughters loved the pool

the pool was not clean. the pump was not working. really wanted to swim.

staff was friendly we loved the laundry room on the same floor.

the laundry room was broken

pool was closed, short breakfast hours

pool wasn t open i think because it was under construction and the tub had rust around the shower

breakfast was adequate and the staff was friendly and helpful

no laundry facilities as advertised

staff on the whole is friendly and there was even laundry fascilities

there is no laundry room only one washer on the outside

pool an food

get watch tv due to the wifi problem all night long

no laundry available

at the breakfast everything was dirty and there were insects in the room we wanted to go to the pool but it was

like they were supposed to there was no breakfast and there was no cool they refuse to unlock the pool

wifi is choppy i believe if they added those wifi extender box things the signal could be better

the pool was not working at the time

i tried to do my family's laundry

it was a double bed average room with a pull out bed was very dissatisfied and so was my kids the pool was filthy

the price for pets a day i think is a little bit too high

in the lobby working with a colleague and we asked the staff if we could lower the volume on the breakfast room

the choice of breakfast.

beds were very uncomfortable, laundry room unclean, and bath towels were dingy.

were put in i believe room 127, it was just past the laundry area so during check out we couldn t get the

wifi not work

biscuits at breakfast were still frozen in the middle but overall, the selection for items was decent

the hallways had a musty gym locker kind of smell.

must use debt/ credit card to do laundry, no quarters

all vending machines are empty pool is broken

they dont have wifi

trash was thrown all over the parking lot

the swimming pool

they served breakfast and the pool was open even with the pandemic

the quality and cleanliness of the hotel, staff, breakfast, and rooms can vary greatly based on the locations

parking was easy everything was super clean everybody there is very nice very professional the pool is very

they now charge for parking which is a big negative.

regular tv fine, but it wasnt connecting the wifi to the tv only the cable connection

they do have laundry on site for $3 per wash and dry

bathroom exhaust fan didn't wotk. laundry facilities limited. too expensive.

didn't have quarters for on site laundry

no quarters for laundry at front desk. door didn't lock/shut securely.

was really small, noisy location next to pool (constant stream of loud people) and laundry room (machinery

laundry machines were a disappointment.

very clean. pet friendly.

machine on 3rd floor wasn't working an there was no parking space due to trucks an trailers taking up to many

there is a gym on the first floor as well

& easy check in, nice breakfast with variety of cereal, fresh fruit, eggs, link sausage, toast, muffins etc

nice pool, guest laundry facility, and fitness center

was a quiet night and wonderful beds and breakfast that morning before our cruise

though hotel pet friendly, there should be some rooms where no pets are allowed due to severe allergies like

breakfast was ok, didn't have waffle or pancakes

breakfast was delicious

the lobby is so cute with different styles of seating throughout and the pool table is a great addition when

pool free breakfast clean rooms

was hoping to have yogurt for breakfast

couldn t get into the pool area in the morning at 7:30 said 6:00 am - 9 p m

the pets are everywhere

breakfast was delicious and the laundry facilities were free to use

we loved the hot breakfast just what we needed to start our day

love the comfort of the beds and the pool

the breakfast was delicious and the cuban gal was so sweet and made us feel right at home

breakfast was not so good

you have to pay for laundry machines

was no hot breakfast phone lines were off when i went to laundry to wash my clothes my clothes are soaking wet

had to ask for towels everyday since room service had to be scheduled which i wasn t aware of until the second

our kids loved it

location especially for md anderson hospital/clinic or baptist hospital breakfast was ok, the room looked clean

requested prior to my arrivalfor my room not to be by an elevator or laundry and on a higher floor

room was right next to the laundry room so we could smell the detergent chemicals at times and the slamming of

the laundry does not have detergent and needs coins

the staff, the bar the pool

the property has a nice pool & jacuzzi . i was also very close to mostly everything.

the laundry ladies could not understand when i said i needed more towels and wash clothes

breakfast should be better real food

really good location to the downtown and beaches... ... big parking lot...

housekeeping should not wake the customer for room service until at least 10am

in was very easy and there is ample parking

doesnt gave a guest laundry. would have been of benefit as i was on an extended trip.

gym was terrible, cardio equipment facing a bare wall

well, beds are not super soft, i asked for no feather pillows and our beds were full of them, room service did

breakfast and breakfast staff was fantastic. nice gym facility!

location, one of the staff and gym

was close to laundry room and that woke we up

the mexican restaurant in the hotel. huge parking. walmart nearby.

laundry staff dragging dirty laundry of the elevator on the floor with ripped bags

vending machine in the laundry room has been broken for weeks

the laundry room was without any soap

i was walking from my room to the laundry room and it fell, someone picked it up and never turned it in

and close to downtown, either walking or via sky rail good laundry

to go to sleep and watch tv also the guy who says am i checking out or staying and ask for laundry and the maids

of loud noises from highways, noisy guests, workers, and laundry room

to stay it's in a good location, there is also a lot of things close by, stores, restaurant, laundry mats

doesn't have a laundry room

mattress was very comfy and we received the privacy we were looking for in our king smoking room

pool area is very poor, lacking in any character. no laundry services available

each day, the laundry dept was out of face cloths and we had to wait for them to come available

gym needs upgraded

pool area closes at 9pm didn t get a chance to visit ; maybe next time

the check in receptionist. room service food was delicious.

laundry onsite is a plus with long cycle times, don t hesitate to book your stay

there's only one set and people who use it don't seem to bathe or use laundry soap because it stinks really

lied about the pool which sucked, wifi was really bad, we moved the fridge do to the lack of outlets and found

breakfast

no breakfast due to early departure

no housekeeping due to covid no tub no laundry no issues though- would def stay here

room service was nice, but the food was just warm

gym is good

great free wifi

the breakfast bar could ve been better for the price per person.

location was great. river views were great. bed very comfy. rooftop pool was amazing.

no room service on the weekend

no room service. and that i didnt have information regarding tours.

the pool was wonderful! lots of towels to use!

this is a pet friendly hotel and we had been there already for three days

the guys upstairs were smoking weed on the first night we were there and the whole place had an uncomfortable

pet odor.

a non smoking room when we got to the hotel they told us it was overbooked and we were put in smoking

didn't use the pool coz it was 9 feet deep and my kids are learning to swim

the breakfast was great

was loud, laundry room wide open with a party going on in there while we were trying to rest for our trip

to come vacuum our floors 11pm at night and we had to take our own sheets downstairs to laundry room and

i asked if i could do laundry, she treated like we are a thief or something and telling us, don't go anywhere

you can do your laundry pretty cheap here.

appreciated the laundry facilities

room service was very good, minus they didn t send syrup with our pancakes

room service

m not sure if it was from pets

linens dirty, carpet stained, wifi not user friendly, location is kinda sketchy

and bar closes early, the market couldn't handle the volume of customer when they other places closed

bugs everywhere and left over laundry from previous guest. pics are not of rooms they have.

laundry room

check-in, comfortable bed,laundry facility on site, fantastic location: supermarket, pharmacies, gas station

kitchen and the mattress seemed new

wifi worked great. liked the walk in shower.

professional staff and housekeeping etc, location, on-site laundry, close to local transportation if you need

their laundry room was high priced and the ice machine was always broken 3

the laundry comes back still stained and dirty

no breakfast provided

if you're looking for a peaceful, family and pet friendly hotel, this is for you

desk staff was borderline rude, the room was not clean, and the dryer in the guest laundry was not working (and

everything !! great rooms , pet friendly, clean and fabulous staff !

pet fees *may* apply, they definitely do

outdoor pool

the front desk staff to the wonderful ladies that prepared the breakfast - good welcoming staff with customer

very poor reception laundry machines were backed up for hours as people left their goods inside the machines

spacious room able to wash and dry laundry free if charge

free laundry!!! the rooms were clean and the staff were outstanding!!!

the gym and he laundry facilities were good as well

had to wait for my then when i came back to take a bath because there was no towers available and laundry

big rooms and guest laundry

having a laundry room so i didn t have to go home with dirty laundry

but the laundry staff were rude and

sheets, smelled great, laundry facility within hotel, breakfast was pretty good, coffee available 24 hours day

also, reported no plastic bag for laundry first morning and it was never replaced

laundry room dryer did not work

i know they must ve washed those in the new bath& body works laundry detergent or the new dupe for baccarat

didn't seem to clean, then next morning the pool guy pu in a vacuum to clean pool for hours so my kids wasn't

staff very friendly and helpful the kitchen menu is definitely over priced just off 95 so weasy to get around

staff both at the front desk and the bar exceeded my expectations for this type of facility

the second morning i woke up and the lady the working the breakfast had everything stocked and offered to get

when traveling with kids and pool is a must

it was completely what we were needing. clean, comfy and breakfast was delicious

that i wasn't aware the pool and gym were going to be closed on booking

that it does have a two bedroom option so you can have that privacy if you are traveling with kids and boyfriend

are no laundry facilities on the property

the kids loved the pool

a ground floor room as traveling with pet

the bed was comfortable and the breakfast was good.

we don't like the pet friendly policy

elevator could have been working and it would ve been nice to have more than one place for laundry

are there homeless people hanging around the property and come inside to use the laundry facilities at will

need to provide more laundry facilities - the entire hotel only had one set and it was only using a credit card

neil the new young lady with the red hair i didn t get her name ouuu and the house keepers and laundry staff

there s only one elevator that works and i wish there was another floor for laundry

there was no guest laundry

wifi was down during our entire stay. staff was never at the desk or were outside smoking.

parking is not ideal, you as a guest in the hotel still has to pay per day for parking.

pool not indoors

staff, very nice breakfast buffet, solid gym with cardio and weights

you're looking for a quick last minute place to stay with basic amenities ie: pool, laundry facilities, handicap

laundry could have had more washers and dryers

the vending machines don't work, the laundry stinks

breakfast was nice had a laundry if you needed i

breakfast, laundry on site and the friendly peopleqqq

it was a lil windy so the kids enjoyed the indoor pool.

my kids were tired after a 3 hour drive and they had to be on the vball courts in a few hours

pool was not heated, so in the morning or in the afternoon, the pool is still cold, and in the

the bartender at the bar was amazing i can't remember her name i want to say it was amy but she made

24 hour gym with excellent equipment

some of the parking spots the pavement was all broken up and rough

breakfast lady with the ponytail looks like she s from india needs to be removed asap, she s

breakfast was terrible

clean and nice parking

breakfast was good

laundry machines takes money and do nothing, when you approach the hotel to report the faulty

freeway very clean bed and updated interior big hotel with goood facility from fitness center , laundry and etc

need to have quarters for doing laundry.

knew the room had not been cleaned properly and there are complaints all the time, also it stated laundry and

laundry room available with good machines

finally tracked 2 employees down in laundry room having a good time and one was front desk employee with bad

need to wash your towels (hotel towels) in the laundry $3 per load and $3 to dry, there is no breakfast available

place cheap online rate pets allowed small pet fee laundry on-site with one fre wash n dry staff great pool view

laundry room was open but only 1 out of 4 dryers was working

was very rude the room was not what i reserved the pull out sofa was dirty and had to hunt down laundry very

i thought maybe it was the laundry or elevator

laundry room dryer, did not work on 2 attempts

laundry available onsite

location. friendly staff. good breakfast. very clean. dog friendly.

we loved to spacious rooms, view of the pool, and kitchenette area

location off of 95 & down the street from dave & busters, the kids loved it

great staff, beautiful facility and amazing pool

the location is perfect and the breakfast was pretty good

the kids didn t stay in long at all

staff was extremely nice and helpful the room was awesome and the breakfast and coffee was really good definitely

dirty laundry

friendly laundry room location

bed was comfy flat screen tv works. parking i front of room

wifi didn't work the greatest and the ac really didn't work well either

convenience of my room to the pool and the front office

asked the staff for more towels we were told we had to wash the provided towels with our regular laundry

the pool was not accessible, and the laundry room was way to small for the amount of people here

check in, you are responsible for anything you may want or need from toiletries to doing your own laundry even

she also has a blatant disregard for providing quarters for laundry

nice laundry facility and nice staff

marijuana in the place(i didn't feel specially when i took me late to do the laundry someone strange called me

they have a coin laundry room on site

the laundry room needed a key and had no windows

to check out a laundry room key to do laundry and only able have it for certain length of time

the bed had bleached stained covers, and smelled of laundry left in the washer a few days

great room, laundry & staff very nice.

the laundry needs newer

the room is separate from kitchen and livingroom awesome!

pool lovely and warm with plenty of clean towels

no complaints. ac easy to use. kitchen well equipped with basics.

liked the free laundry facilities and just the cleanliness of the room

we're very friendly housekeeper had everything i needed plus more wonderful idea about the free laundry part of

about our room met or exceeded expectations, and even though i never used the laundry facilities i was blown

daughter didn't like there was no pool the free laundry and grills made up for it we have a beach don't need a

the laundry facility was clean, the kitchen in the room was well-stocked with cookware/diningware, and

, the laundry was not working, the gym was being repaired, the a/c was not cold, the wifi was so terrible

breakfast was hot and good, even the laundry was a plus to have

laundry room was out of order, we were staying here because we lost power during the hurricane and

rain, we couldn't use the pool because of that

also would appreciate pet free due to allergies

hotel was clean they took measures with covid the breakfast was delicious it was quiet complimentary drinks from

first thing we noticed was the floor in the kitchen area was not cleaned well

the bar an food was great

the indoor pool, breakfast, comfortable bed

lack of stated amenities such as room service

i only stayed overnight so i didn't use the gym or pool, and i didn't eat breakfast

breakfast was a bonus, as well as pool and gym

was nice, room is clean, pool is nice and warm and the hotel is accessible to a lot of place

new, very clean, good breakfast! friendly staff, comfortable bed and pillows.

we had kids so it was a rough night

laundry machine on site came in handy and was only $2 to wash and dry a load

did give us new towels and asked us to leave the dirty ones outside the room in one of the hotel laundry bags

very contemporary, nicely designed and appointed room. very good fitness room and pool.

polite staff and nice amenities. pet friendly

the pool need a better maintenance.

room was nice and included a kitchenette and laundry, though we only used the fridge and coffeemaker

laundry washer didn t work

price point for basically a studio apartment love the kitchenette and also the fact i can do laundry in my

i appreciated the laundry and balcony for fresh air

nice size room with a full functional kitchen

there was dirty laundry under the bed that was not ours and a blood stain on the bathroom door

me a room that would sleep my family that had beds that were not broken and did not have dirty laundry

nice exterior; nice front desk receptionist; full kitchen with stove, fridge, and microwave; laundry; fitness

laundry

00 for my laundry to be done

staff was helpful when we had to move a lot of belongings with laundry cart, because luggage carts were missing

exercise and laundry facilities

breakfast

hotel was clean from the parking lot, pool area,two out door patios very beautiful at night

like the fact that our room had a full kitchen, there was a free delicious breakfast provided

thats laundry didnt work!

amazing staff! perfect place to travel with a pet

service, very pet friendly, extremely clean my rooms and very comfortable

kids was running up an down the hall fire alarm went off a couple times called front desk about

was kind of disappointed that the bar was not open while i was there for my stay but could be a seasonal thing