the laundry room wasn t up to maintenance

guest laundry didn't work properly

was a able to get a smoking room

pool needs renovation as there is a large crack in the bottom

no pool towels

found that the laundry facility was not working

nope they even had a laundry area!

because of a previous unusual accident the laundry mat next door was priceless

pool side

the continental breakfast was great

i was discriminated against due to having a service animal and illegally charged a $45 pet fee for three nights

after arriving at hotel, was charged extra deposit plus pet deposit not advised about when booking

the spa bath, the bed, the location, the architecture and design, the decor, the history, the beautiful

the pool was a big plus and the staff was wonderful

beautiful place, very well decorated and organized. nice staff and delicious breakfast.

excellent breakfast and very nice hepfull christine & staff

are beautiful; spa was very refresing; staff was friendly and helpful; breakfast was fantastic; place was

6am, loud vibrating noise for about 45 minutes - laundry

some common areas could be cleaner. keep an eye on the elevators and the gym for starters!

the art on the walls were so cool and the bar was great

breakfast was great, with lots of options for our entire family

clean, breakfast was wonderful, and rooms were comfortable! also the pool was beautiful!

unbeatable location, wifi was strong, staff was friendly, bed was comfortable.

wifi was okay, got the job done, but pretty weak and slow compared to other hotels that i have been

we loved the room and we also enjoyed the breakfast

morning there was someone else doing breakfast and she was kind of rude to me i asked her about the drinks in

undisclosed fees and nonrefundable pet deposit.

there were no laundry bags and the floors did not look like they had been vacuumed or swept

the pool is never crowded and is quite beautiful and peaceful with a spectacular view from the rooftop

the location was great!! not far my from restaurants not and the pool on the roof was awesome!!

rooms quiet small and dark. no in-room dining. that is not conveniant when you travel with kids.

the rooftop pool was a bonus and really relaxing

early check in good location great price

limited parking spots

size of room. location. parking.

and a crack pipe under my bed, very old dirty bathroom, alot of shady people just hanging around parking lot

they were understanding of our need for a late check out and i really appreciated that

self service laundry cheaper than a laundromat

could use a hot breakfast area. microwave biscuits or beagles are not good . more fruit.

not like the 75 pet fee

stocked kitchen area in room - great for left overs or beverages

loved how pet friendly it was!

more attention to the pool cleaning

no breakfast due to covid

nice front desk employees. pet friendly

was also charged $20 extra for a pet that i didn't know i would be charged before i got there

it was cheap and i was approved for early check in.

room was great; towels were nice; wifi worked well for streaming; cafe (not included in price of room) had a

clean, tons of parking

also completely pet friendly for my service dog

the room was clean and spacious. the pool was lovely.

staff is wonderful, the bar and food was amazing.

there was a cart full of laundry next to her area of work and she was also flooding the hotel towels latter on

the closet was very insufficient and did not have laundry bags

didn t like that there is only one dryer and one washer and no laundry detergent to buy either

pet-friendly

pool table in the lobby and organic bottled teas in the store

was comfortable, it has all of the basic amenities (turnover service, laundry room, pool, vending machines and

outside was not very clean and the laundry machines were out of order and we really need to wash

very nice location. not easy to find. could do laundry.

the parking and front desk lady who was very polite.

the room was nice and clean. enough places for parking.

laundry room was out of service during my stay and staff wash- dried- and folded my laundry and

laundry out of order

music a little loud outside by the pool all night

cleanliness and pet friendliness

breakfast was also very nice

because we were 4 and there were only 3 in the room and their answer was that they were doing the laundry and

definitely have room to add 1 more washer and 1 more dryer to guest laundry

there are also laundry facilities on site which was super convenient

no laundry bags

the location, hotel was gorgeous, connected to the gator den was fun. room service was nice...

entire hotel staff was amazing, from manager, front desk staff, laundry ladies and housekeepers ,all were nice

but because she got complete flustered(i heard her saying something about a homeless man, a laundry cart, and

no towels as the laundry was broken and the bathroom had no toilet paper

pool was filthy, laundry room was nasty

they also have you take your laundry downstairs and trash

onsite laundry

tub was disgusting. dude next door was smoking weed. many guests looked seedy.

the front desk two african american women who was working at the time i asked was my room a non smoking room

and the wifi was terrible

price smoking and pet friendly

the room the pools the gym and laundry room and also there breakfast

i have to leave. parking was busy . wondering why...

breakfast was good, too and we enjoyed the pool

there is ample parking and the breakfast was satisfying

ridiculous to pay $75 for a pet fee when my room was just under $100 never will i do that again

next morning i call for the towels, nothing, i went out direct to the laundry and there was only one towel,

service at check in, the cleanliness throughout, super comfy bedding, & lastly the impressive hot breakfast-

noisy guest in the pool

didn't partake of the breakfast only because our eating habits are such ( mostly, not always) that we eat later

bed was hard shower was cold wifi sucks

no laundry facilities

claims amenities not available, such as laundry facilities and a monthly rate offer

pool dirty unable to use

smoking room and air conditioner sounded like a plane engine

we booked non smoking rooms, but as soon as we opened the door to the room, we were hit with the strong odor

this hotel misses laundry room per floor

self service laundry - a fabulous bonus

more parking.

breakfast was delicious

the breakfast was o.k. the facility was very clean. the room was very clean. staff was helpful.

were in room 229 above the laundry room and there was noise all night

pet food for al floor on the bedroom. 0 point customer service

excellent amenities: parking, pool, refrigerator, garden, small bar w/food

the pool was closed for cleaning saturday afternoon/ evening

very nice; pet friendly

it was right by the exit and the hotel's laundry facility so very noisy

the laundry room had cigarette butts on the floor along with dirty floors

the laundry facility is inconveniently located all the way in the back hallway on the second floor and

there wasn't a laundry bag available

happy hour, dinner and breakfast!

strange prolonged late night mechanical noises possibly from laundry or exercise room, as well as prolonged

very good breakfast; free parking; nice view from the

nice pool and gym. quite and clean. overall great stay!

cinnamon rolls were amazing and my kids loved the pancake machine

liked everything about the hotel, the staff, the room, beds, bedding, the location, the pool area - everything

loved the laundry facility

loved free laundry, free breakfast

amazing rooms, helpful staff, laundry was a huge plus!

clean, well kept, friendly, lots of nice amenities, free laundry

the pool and laundry on site were great

were was no laundry room, the tub was slippery and did not drain

dirty laundry and trash in the hallways

perks - a bar, snacks and meals were available in the lobby area, a lock box, an iron and laundry service

our room had bags of laundry(sheets etc) and an ironing board blocking the entrance :( some of the front

had to ask for a laundry bag

laundry onsite - clean and fast machines

the parking is all

pool, teeny fitness center really makes active folks feel at home

and with en-suite kitchens, it's also full of cooking smells and the sounds of kids

and with en-suite kitchens, it's also full of cooking smells and the sounds of kids

on site laundry was a little pricey. we had to do laundry else where.

the laundry facility, not enough washers/dryers.

pet was allowed and it was the first time we brought our pet to a hotel

smallish tv, but was fine and no furniture at pool.

breakfast was great and so was the staff very helpful

to learn that the breakfast would not be available until 7am

group was in the pool at 11:30pm, past the pool closing time of 11

i wish that breakfast that was included was for all persons in the room

service at the bar was horrible

should be serve breakfast buffet.

laundry room was very helpful and closeness of pool

the immaculate of the food, cafeteria and bathroom the courtesy breakfast and dinner the laundry

need a chair in the laundry area.

front desk could have been a little more friendly and informative about the laundry

their pool area is nicely set up and large enough to to have room to enjoy the pool and hot tub without

many facilities like laundry and ice were under repair. floors were not clean.

not enough parking for the handicap and the mattresses aren't the greatest.

breakfast was warm and they offered a variety of foods

very good value for the money and serviceable gym

location, room, cleanliness, breakfast, wifi.

i liked the sitting room and the laundry service

smelled like dryer sheets every evening i'm assuming due to the location of the laundry room

could use more washers and dryers in the guest laundry

the breakfast is not good

just for a day but next time i will definitely stay for a few days longer so that i can enjoy the pool

i found a piece of bacon under the table. the laundry area was very dirty.

with the laundry washing machine -- the coin slider wasn't working smoothly -- was not ideal

they have laundry in the building but after a long trip i didn't feel like washing something that should

the laundry facility gives you the estimate time so i didn't have to wait around

there was roaches everywhere the laundry .achines only took your money they would not turn on.

the staff could be more friendly. no restaurant or bar or guest laundry.

00 pet surcharge

a morning staff member at breakfast helping an elderly customer find a table and even bring her meal to her

parking spots are too narrow for modern vehicles, especially trucks and suvs or people who can't

no way of using wifi

friendly staff breakfast was good having a laundry center on our floor

were in #212--noisy because of laundry below and some sort of wind tunnel/exhaust system that's extremely loud

they were in renovation we picked for the laundry service and they were renovating

were put next to the laundry room

laundry available to use for $2 wash and $2 dry

exercise room, laundry facility

the hotel has a stocked vending machine by the laundry facilities, which only required $1 in quarters for each

gym was sparse, with good aerobic equipment, but only two pairs of dumbbells for weight lifting

the breakfast was good and the kids enjoyed the pool

small gym.

reserved room at this hotel because of pool being open

parking was good

breakfast could have more options

the pool

people were drinking and partying in the parking lot all

place is amazing but u pay the same price as other hotels n they have no laundry room or breakfast

good breakfast

breakfast and clean room

easy parking

friendly and professional staff, comfortable rooms and bath, breakfast gvt tax exempt location

detergent machine in laundry room out of order

the laundry room was such a nice bonus so i had a suitcase of clean clothes when i returned home

i also liked the laundry facilities, which made it easier to not go to a laundromat for longer stays

laundry available, clean, homey, spacious,

coin machine in laundry room didn t work