wifi signal was too low in the room so i could not use the internet in anyway

one at reception and was told by the cleaner that keys could be collected at the bar

swimming pool is very

breakfast, not self service

+ good wifi

free parking, breakfast included via booking

the breakfast.

eakfast is quite basic, especially for vegetarians, but not bad)

friendly staff, clean, good location. nice bar used by locals

the staff were so friendly and accommodating. the breakfast in the bar was brilliant too.

better breakfast

friendly staff, surprisingly good breakfast, mercadona in few hundred meters

location next to the lake. clean and comfortable room. staff friendly. late check out 12pm.

good breakfast

location, rustic charm, great food, wonderful atmosphere in the evenings with locals at the bar on horseback

good interesting town el rocio sandy roads and adalucian horses everywhere even ridden to the bar

breakfast and dinner in the restaurant across from hotel was very good interesting town el rocio

was very little information given to us on arrival, eg breakfast times and place, was there a bar for drinks,

bar and restaurant closed - there have been ownership changes and problems and it

nice location well laid out room, good shower, wifi

staff are very welcoming, we brough a pet with us and they couldn't be more helpful

staff, at least one member, has a serious attitude problem, and i was ignored at the bar twice, and it took

to stay i missed a common place where you could drink something or have a chat (no restaurant, bar

comfortable room in a traditional hotel a few steps away from the lagoon. great breakfast.

other guests smoking around you at breakfast

parking was free on the street just outside the hotel

very good facilities and great breakfast

great room and plenty of choice at breakfast

breakfast, room swimming pool

good breakfast options and bar and restaurant menu - food was good

staff is limited, wellness is closed, pool bar is closed

parts of the hotel especially the bar and the restaurant were recently renovated, which in total contributed

pools, waterslides, kids and family entertainment and if this is your cup of tea, then great option

was lovely and great for kids

was lovely and great for kids

pools, waterslides, kids and family entertainment and if this is your cup of tea, then great option

pool was lovely and great for kids

liked the style of the building and the pool and recreation area

following morning i was delighted with the breakfast offering, i don t think i have seen better anywhere and

breakfast prepared by maria very good indeed

great place. nice staff, clean rooms nice swimming pool and great spanish food, high recommend

wifi works

the views from our room, and the restaurant/ bar area. the food, the staff!

location , and stunning views which can be enjoyed from the open air pool

the staff , the view , the parking

no sun beds/loungers by the pool

we loved the pool area and all of the lounge chairs around the pool

no chair in the room, cheap bed linen, no shutter on window, bar closed off-season.

the pool is great. the room was normal, basic but clean.

breakfast staff very fruendly

no breakfast

found it extremely expensive for the value and were very disappointed to learn that the breakfast was not even

terrible wifi! not worthy of a 4 star hotel...

of any utensils in the kitchen

very small kitchen area with almost no kitchen tools

room was a good size with a small kitchen and fridge

wifi signal was a bit weak in the room.

cleaning service a total disaster, dirty laundry left in the bathroom for 3 days

friendly bar service

that the bar is opening only from 11:00 :)

small pool, bad wifi

small pool, bad wifi

laundry service free parking swimming pool custom meals every

use of apple translator, we were showing the community kitchen and told housekeeping could do our laundry

wifi is a bit slow

there s a communal kitchen, but if you didn t think to pack supplies, you may find yourself embarking on

there is no dining options on site, but there is a communal kitchen area

no kids areas

room service was a bit of a let down.

the facilities are excellent and the view from the rooftop bar is superb

staff, super clean rooms, extraordinary view from the 26th floor, amazing free parking, equipped gym and pleasant

handle were sharp and metal these days no one uses such products in the hotel peopl coming with kids or elderly

pool should be described as small plunge pool, it's too shallow and short in length to swim

really cozy room with amazing breakfast and restaurant for dinner, rooftop pool with bar and music events, 15

great breakfast and incredibly friendly

the staff; the rooms; the pool and bar area

loved the roof terrace bar for some cocktails after eating in the restaurant

self service laundry in adjoining street

laundry service reliable

room service which is a minor detail but is nice to have after a long day and you want to crash

room service was exceptional it was a beautiful hotel

he was also able to get us an early check in as we arrived at 11am (check in is 2pm- thank you) the concierge

they even did my laundry

youths collected there and were very noisy and also the laundry was taken out in large trolleys which was noisy

booked the hotel in part because the property is pet friendly and we were taking our small dog with us

was unclear whether the bar in the hotel was staffed and open and what times

the rooftop bar and pool were closed .

also laundry trollies being dragged in and out of hotel very noisey in the morning

a rooftop terrace with bar, swimming pool (also on the roof), a restaurant, room service and laundry service

also the rooms were amazing and connected to each other (as we were traveling with our kids)

small but sufficient gym

the room service made my bed, but forgot clean towels and when i rang at night for towels, the

distant from the center. did not have a laundry place.

this hotel also advertises with laundry service there is even a bag and price list in the room but when

no laundry service, not great dinner, no restaurants near the hotel

speaking staff at reception, bed, cleanliness, wifi, flat tv, stadium view in restaurant, wall size window

parking place in front of the building, amazing breakfast, big bathroom.

also they offer the best breakfast i ve seen in

location, helpful staff, breakfast,eco friendly, free wifi for outside use, everything

the hotel is clean and ac/ wifi work well

we had comfy beds and the breakfast was plentiful

maybe the organisation at the breakfast room in busy time.

location and we did our laundry service with the hotel staff and the efficiency is high and on time

location next to laundry room

would prefer laundry/towels etc to be replaced daily.

lovely staff, really nice modern rooms, great room service, good breakfast, pool a bonus in the heat

my room was good size and had mini bar tv complementary chocolate and a large bottle of water

conveniently located to shops, restaurants, grocery stores, public laundry, metro and old town with it s

large room, nice balcony, fast wifi, firm bed

room service for dinner was external and very slow, and breakfast was crowded

gym machine without operating explanation.

they offered a room service menu but this is supplied by an outside agency in the hotels name

it must have accidentally got picked up with washing and it was a bank holiday when i left so the laundry company

laundry came back very fragranced -- i had to wash it again at my next accommodation

wifi reception in the room was very poor with regular dropouts and failure to connect

pool closed from 3pm, wifi didn t reach the room, breakfast room too small, breakfast service was poor and

the wifi was poor in our room which was on the top floor.

the pool a little small

loved having a rooftop bar with great views

swimming pool is to small to swim, but perfect cool down with a drink in it.

the rooftop pool is small but better than no pool :d

location, friendly and helpful staff, lovely rooms and a bar with a great view at the rooftop

had encountered 5 cockroaches ( 2 dead + 3 very live and kicking and trying to stow away in our laundry bag)

no full length mirror and the wifi connection was not strong enough to work

beautiful and tranquil setting lovely pool very clean

parking lot was ok, breakfast was good

breakfast was nice with fresh juice, fresh baked omlette, cakes

we didn't have breakfast but there was a small bar at the top of the road to get excellent coffee in the morning

kettle in the room would have been nice - but there is a self service cafe bar open after breakfast

wifi is week sometimes

the centre but tucked away in a quiet corner close to the museum welcome roof terrace and plunge pool good

nice safe area with good local bar and restaurants

laundry services were reasonably priced and quick

laundry done by the load rather than piece by piece

they have a laundry service which was only 15 euros for a

good wifi signal in the room

good wifi

was great having a laundry but the hours were only during the day

rooms could do with an iron and ironing board, we are travelling for two weeks and the laundry service is

having a room service menu and ceiling light over shower which we found to be rather dark when showering

the valet service was convenient, and room service was impressively fast and efficient

on my first night it was taken over by rowdy kids, and was closed for my second night

sometimes the breakfast bar wasn't well stocked.

bar under renovation

wifi excellent and staff very friendly

wifi, good speed for movies without problem

wifi is bad, this needs to be adressed.

- quick and attentive room service, super nice english speaking people working at the desk, free guided tour

wifi was terrible.

great for kids

they are pet friendly and they had a

very good wifi connection

don't forget to make use of the swimming pool upstairs

of nicer hotels, the hotel breakfast was very pricey so we went to the bar next door

breakfast was superb, good choice, very fresh

roof top terrace with pool was great, but a bar would have been good

room service menu says snacks but they re truly full meals - items may look simple but are

room service is available until 1 am for those who check in late

room was perfect for us (family of 4 with kids aged 12 & 14)

we were woken up by a group of screaming and running up and down kids

the bed and bedsheets super. god light, large tv display and very fast wifi.

the staff were super friendly, the room was clean, shower great, and there was daily room service

attractions -staff are very service minded and helpful all over the place -roomservice and laundry service high

eleanor gave special service in locating an item of clothing sent to the laundry in error

central location, very comfortable bed, great rooftop pool and lookout, gym facilities and helpful staff

breakfast very good

to the fabulous location and gorgeous reprieve on the roof terrace with the pool and clarins spa (and clarins

we had a lovely breakfast on the property

great breakfast and very attentive staff

service staff and they assisted us with setting up taxis, and directing us to nearby self laundry establishment

the laundry service was good and the breakfast were decent

there was a self service laundry nearby

laundry service expensive, and was unable to be returned for two days, then mixed up with other

a 20 mins walk from centre but very easy.a bar would have been nice

great cocktail bar and rooftop pool

contact you 2 days before to make sure you have a nice trip organized) to breakfast at anytime, late check out

hotel, centrally located, excellent rooftop bar and pool area, exceptionally good breakfast, and very professional

wonderful breakfast, comfortable spacious modern rooms and suites in the most perfect location a short walk

service, knowledgeable friendly staff, help with visits, restaurant recommendations, fabulous breakfast and a

i would recommend going to bar la maceta

there was a bar downstairs

wifi is terrible

wifi problems

wifi was somewhat slow

i was informed on laundry services however it wasn t available on that day

additionally, the laundry service we requested was unavailable

didn t have a pool , which didn t bother me as it was february but in the summer months it would be nice to

we had an indoor (or outdoor) pool to use during our stay in february but this was not a deal-breaker

summer months a small pool or less tiled/shady greener outdoor space would have been appreciated for daytime

was no problem to laundry and take a shower before check in (i was at 12), other guests are really open and

were really nice about early check in and providing information about local area

the room was also exceptionally quiet and had good wifi

wifi not easy to use and my security checker felt it was not sufficiently secure

accommodation which had cool air conditioning, comfy beds, massive bathroom, complimentary mini bar for our

were upgraded to a deluxe room, which was clean and very spacious, the mini bar was free and we were given a

walking distance to everything they also gave us an early check in which was much appreciated

laundry

breakfast was excellent which we could enjoy in the patio

continental breakfast with meats, cheese and fruits

i loved the little touches - a welcome sweet treat, a complimentary drink in the hotel bar and the tea & fruit

the design and location. coffee bar and lounge bar were beautiful

lavendaria to do laundry was very near

a lavanderia around the corner if you need laundry done for 6 euros

they helped us find a laundry place and it worked out well

hotel facilities excellent especially the design of the house the walk in shower facilility & the breakfast

wifi was extremely frustrating

sinks drained properly, there was no parking available at the hotel, the elevator took us to a laundry basement

pool is seasonal and rooftop bar closed 2 hours early, with no proper explanation.

location, decent size rooms and large bathroom, clean, gym, no parking but recommended parking garage is very

only thing that disappointed me during my stay was the very limited late-night room service menu

o ladies) could have helped us

quick and efficient laundry service

i hear some machine noise like doing laundry in my room and have the hotel staff to check

great rooftop bar with views of the cathedral

breakfast was excellent as was location will definitely be staying again

not bringing pet to the terrace

laundry service expensive

no laundry service

the laundry service was also very good and efficient

there is a taxi stand right outside, a covid-testing clinic just around the corner, self-service laundry and

unwilling to help in getting one room cleaned for early check in even though notified in advance and several

wifi was a little weak but survived

previous guest's wifi slip found at side of bed

wifi wasn t good

wifi didn't always work

are so friendly and helpful, they offered us a free luggage storage till the time of our check in wifi coverage

nice to not have to use a key, laundry available, good location

the washing machine placed on the top floor, and no laundry detergent

laundry machine is also available at the top floor of the building should you need to laundry your

location. modern facilities. everything you need was on the room. complementary laundry.

laundry

comfortable bed and great wifi speed (which is realy rare in hotels)

wifi did not work at all. bad smell from the bathroom.

there is a bar right on front and it s open until 3am with people drinking and yelling outside even after it

a restaurant or breakfast room but the receptionist gave us a very good tip on a nearby tapas bar where we could

the room was super clean and very cozy with free wifi to keep working

laundry favor right around the corner

parking self serve laundry on off bus and old town within 20mt

it s close to a self laundry place which is great, and close to the hop on hop off bus, as well as other

yet perfect, had everything i needed, including a bath, small fridge, air conditioning, and great wifi

staff very helpful easy to drive to and parking close by easy to walk to sevilla attractions wifi very

there is free wifi and perfect for a

complementary spa facilities

travel with our chihuahua dog and this hotel was pet friendly

call to book the place for your car, access via car elevator - a bit claustrophobic but fun for kids :-)

wifi is strong 24/hour

not ready when we arrived at 1pm which was especially annoying bcos we traveled with two small kids

staff very accommodating and early check in as the room was ready, luggage hold option available

very beautiful lobby and staff were very nice allowed early check in

wifi was spotty in our room.

cility, location, staff & wifi) was great

the wifi often had to be accessed in the central courtyard.

the rooftop pool and bar are lovely too

there is a swimming pool on the roof, and a relaxation and sunbathing area, as well as a pool bar

the pool was a lovely place to relax and cope with the heat in seville, as was the pool

that the pool was not ready / open for the season during our stay

breakfast was fantastic, a la carte service with five or six courses, set in a beautiful court yard

there is a very small pool in the roof, more a plunge pool

horrible wifi connection - albeit great, fee for breakfast is too high - rooms only have windows to the

wifi could be better top floors

use the pool one day as people stayed there indefinitely

no wifi signal, no mirror outside of bathroom, breakfast was good but a little pricey.

no laundry service

wifi connection could have been better.

wifi went out and hotel staff did not notify us, acknowledged once we asked

couldn't connect to wifi (although to be fair, i only tried it twice).

noisy room, old air conditioning system, tv didn't operate, wifi signal not good.

there was a laundry facility just down the street which was convenient

a wonderful hotel in a fantastic location. staff were friendly and breakfast was delicious.

good breakfast

roof top pool unsurprisingly is small so can get busy

the breakfast was so delicious and with so many healthy options

confusing wifi

despite this, my room was quiet, a good size, and i appreciated the few kitchen facilities

perfect stay with both of our kids

there is a refrigerator, kitchen with microwave, couch, and table with 2 chairs

light in kitchen could be better

coming back for a dip in the pool and a siesta was such a treat

bigger pool:)

decor was stunning, we stayed in the room with the plunge pool, it was like having our own little apartment

perfect little pool area on the roof the staff were extremely professional, friendly and

breakfast was delicious and anytime we needed room service it was there in minutes

salt water pool.

the wifi code provided turned out to only work for two devices, but we got an extra one after asking

poor wifi connection

the property is pretty and elegantly decorated, love the rooftop pool as well

5) the wifi was free with great speed and connectivity

they have a gym and 2 pools as far as i remember you should visited both but kids are no allowed to the warm

everything was in order. it was a good experience kids loved it.

swimming pool gym clean

gastro bar not much choice of food on the menu

the evening bar was good too and prices fair

a la carte breakfast was delicious to have

staff was so pleasant and helpful. breakfast was excellent

swimming pool is really small and the rooftop bar was very nice but nobody was there

sorry had room service (burger) poor to

services the hotel had, we didnt notice anything in our room and discovered a wonderful roof top bar on our last