are really high, food menu is only ok, not really matching the high range location, breakfast is tiny

hotel is rated 4 stars: jr suite has signs of dilapidation, no a/c, no iron/ironing board (has laundry service

very helpful with city directions, taxi, handling luggage, and laundry concerns

weak wifi that didn't reach the upper floor very well

the restaurant bar had a good menu with fair prices

i think the breakfast buffets is wonderful and delicious! many items to choose fro to eat!

the laundry service was very expensive

we tried laundry this time: amazingly fast, clean and affordable

breakfast was expensive for the area.

complementary breakfast was delicious, very colombian, very clean, warm jacuzzi with a nice view, room service

location, accommodating staff and very easy to arrange a late check out for a night flight at minimum cost

laundry service fast and efficient. good location for me, italian on site restaurant was nice.

laundry services were expensive and a hassle

our room at the santa barbara was in front of a metallic kitchen or laundry room vent and the noise, which felt

have small animals coming out from the bathroom, they need to sanitize and they don t have laundry which makes

bed and breakfast was nice, the bath was cleanly with all the items for my needs

was no laundry

the laundry was over

comment rather than a complaint: we did not ask what it cost to send out wash and dry laundry

laundry service very expensive

the only thing to improve is the wifi, rooms first floor poor signal, and a bit cold

of the towels they take them away to laundry leaving with only 1 towel and when they are back from laundry your

however it was good for us as kids loved swimming pool

wifi, horrible loud road, i could not sleep

breakfast was great and different every morning

wifi is basically non-existent, not an option for travelers.

laundry is expensive - they should have a washer/dryer on-site like in other hampton hotels

staff said they would have things such as laundry done by the time i had to leave and they did not

to me, location, wifi and cleanliness are key factors. all of them were properly satisfied.

they can probably give variety for breakfast and dinner. but it was good, thanks

gym size room

the staff offered laundry services which is great for travelers

laundry service i did nor like

a detail, i had to ask 3 times to get bags and forms for the laundry service.

gym was a very bad experience, i couldn't train any day, the equipment and facilities are very

gym is outdated, i guess nobody uses it

it s more like a typical bed and breakfast in an old house

and horrible space distribution on parking, they didn't ask anything before giving the breakfast and they gave

the lady that preparered breakfast was helpful..

excelente location! great rooftop bar and view.

bar charges without notice

the breakfast area has a good view

they're trying to have a fancy cocktail bar feel when in reality it's so cold you just want a tea

location price nice hotel nice breakfast

great facilities. they lost my clothes in laundry.

facilites from gym to bar to room service were excellent

room was really nice and liked the pool and bar alot

i had a minor issue with the food from room service so they comped it and added a free sunday brunch

pool was way-too-hot, which was a shame as we were there with two kids, and we couldn't really use the pool

of laundry services are crazy expensive

hotel was amazing, the pool, the sauna, the jacuzzi, the temperature of the wet areas was extremely good, the

also we were 2 in the room and room service always brought food and beverages for two but with cutlery and

the only thing - spa facilities a bit old. otherwise everything was perfect!

liked everything, the only issue was that the spa did not work on thursday nad friday due to easter holiday

you can ask the reception if you need anything such as plates, cutlery etc breakfast was basic but good

room service can t control temp (ok in the day, freezing at night) broken/loose chairs (can t

-there is nothing really in the gym expect a bike and some

with hot water, elevator not working last day, poor breakfast service, awful wifi in fourth floor, no support

more utensils needed in the kitchen

is a lot of rooms overlook a busy and noisy road where sound of traffic is constant day and night laundry service

no laundry service even though it was initially told there was

the wifi was not stable

didn't have any kitchen stuff. not one plat or fork

is good and has parking, a hard thing to find in bogota and takes dogs, perfect, only place we will stay in

the wifi was excellent

friendly staff. comfy beds. good wifi. nice view (in my first room). close to usaquen.

wifi was strong enough to have teams meetings

the breakfast was delicious and the room with kitchenette was perfect

great location, complementary breakfast, gym, jacuzzi, nice clean rooms, great staff

wasn t working, staff was not serviceable, wifi was spotty, shower was barely hot with no water pressure,

excellent breakfast and location

a universal weight machine would be nice in the gym and maybe a treadmill installed also

it was our fault as we didn t ask for the price in advance, but it s rediculus that the laundry costs nearly

mall, supermarkets and produce stores, drugstores, and various services (optical centres, laundry services, etc

breakfast varied

great location a few blocks from big shopping ctr, & with a small gym, and usually offers great last minute

the gym

it was disappointing to pay 42 usd for a small bag of laundry

the room service food were hmm delicious

best breakfast ever

huge ,well designed, comfortable room, delicious breakfast, friendly the staff, especially a beautiful young

the gym room smell wasn t good at all! :(

the staff were super friendly and helpful, the breakfast was delicious as well.

great amenities, gym, co-working and reaaally good windows that isolate noise perfectly.

there is also no trash can/bin or bag for the kitchen and they told me they couldn't provide one for me

essentials missing in apartment (trash can in kitchen, dish soap & cloth)

the place was clean, with a respectable kitchen

good location, modern building, good sound isolation. nice roof top terrace, big gym.

we definitely liked it very much, and the fact that there's a kitchen and you can cook if you want

old closets and kitchen

kitchen and other facilities were incredible from car parking till concierge and security

the kitchen was stocked with some of the things we needed to cook some meals ourselves

kitchen and other facilities were incredible from car parking till concierge and security

need to update studio information like the phine numbers and wifi passwords

location , price , breakfast

included breakfast perfect, eggs made to taste, bakery breads, kefir and juices , granola

friendly staff. clean hotel. nice breakfast. safe neighborhood. nice shower.

free breakfast was good

location and price. the breakfast is excellent.

laundry was expensive and the room was very dark.

laundry service was also great

not much activity except casino

world problems - it was connected to a bar and casino so it was noisy af

juliana was extremely helpful when we had an issue with connectivity to wifi

ideal location for family and kids; the hotel also has a lot services available such as laundry and luggages

quiet location and big rooms. they helped us with a complicated laundry situation.

spa was not amazing and the kitchen was not stocked at all, you could not cook anything

kitchen in your room, that makes easy to travel with small

even let us have a late check out as our flight wasn t until in the evening (helpful as we needed to catch

and wifi was good enough for my working calls and work overall

old and small tv, furniture was not in the best condition and no mini bar on the room just an empty fridge

we stayed in the penthouse which had a kitchen but no proper oven, crockery or cutlery.

room was clean and bed comfortable, breakfast was excellent.

good breakfast. courteous staff. very clean rooms.

unicentro mall, supermarket, and pharmacies) the staff was very helpful on all our requests, from laundry service

one of our friends had requested laundry service and it wasn't delivered as promised

plus an excellent laundry service

the gym and spa facilities are old and uninviting

the gym and spa facilities are old and uninviting

breakfast was coffee/tea, scrambled eggs, 2 slices of dry toast, no butter or mermelada- exactly

they didn't have restaurant service room and they most more breakfast opcions

impossible to order food from room service menu

if you are on a budget, the people serving breakfast are the family so is very friendly the environment, liked

really incredible value for location and amenities provided such as wicked hot shower, bed and breakfast

they have a great laundry service available as well

very clean and personalize attention. delicious hot breakfast. very nice people.

the wifi coverage wasn't good. the shower was hard to regulate.

you know this isn t your usual hotel with restaurant etc although you can order food from the kitchen all day

breakfast is great too

also the laundry service form says if you deliver your clothes before 9am you get them the same day and that

in a safety place and close to shipping center , supermarket, laundry , restaurants och diversion

laundry service was unusually expensive and never finished on time

re: laundry, they do not have laundry in hotel - they send it out, and it is a-la-carte, like dry

restaurants, bars, laundry etc

breakfast was pretty good and the location very well located.

helpful staff, good value for money, good breakfast, good shower, good wifi, in a good location.

location, friendly staff, delicious breakfast, great television channels

the decor is beautiful and the breakfast was very nice

great breakfast and friendly, helpful staff

the staff's attention, the quality of the breakfast, and the location were all great

-nice included breakfast including eggs to order

found a manager calling out one of the members of the staff because of parking, we weren t able to park because

the breakfast was very good too

friendly staff great room service very clean close to many restaurants

laundry service was overpriced. breakfast was standard (nothing special)

the restaurant serves delicious korean food and the breakfast is also good

breakfast was quite delicious and abundant.

breakfast is delicious

wifi rooms no heating

also dissapointing was that the hotel did not offer laundry service, even though they brought me a laundry bag

i booked the hotel because it appears in the promotional photos that there is an open bar rooftop

the bar shuts at 19.00

best included breakfast ever!

was in a great location, there was a small gym which meant i could stay active while away, and the room was

wifi didn t work which led me to look for another place to be able to work since i was on working

bar and ac didn t work

room service is 24/7 but only for the basics; food is not available after 10pm

however the buffet breakfast is average and not upto the mark with very few options

pool was often rented out to other parties and therefore not accessible for hotel guests

they miss my spa reservation

we used the gym, restaurant, bar, and laundry services, and everything worked perfectly

has a gym and a restaurant that offer room service and the staff try to be helpful at all times

the wifi was not as good and the room service food was bad

gym can be improved. events in the last floor can be very noisy.

room service top service

i had problems with my laundry and needed to push an event because i had no clothes ready

i loved the property everything was great including the same day service laundry!

the wifi which was a selling point on the hotel description was horrible

lastly, the gym wasn't massive but i could get some workout in during my stay whenever i wanted

breakfast could be better

a lady entered my room without permission, asking if i needed laundry services

lack of clear communication on laundry delivery (late), reception & bellhop approach to complaint was deflection

the rooms are spacious and has minibar and room service

nice breakfast with choice of eggs and a light dinner included in the

the gym is cleaned and well equipped and all machines work appropriately

warm service - perfect location, close to multiple restaurants - great breakfast - good laundry service - price

silence, very clean , good breakfast in the room no extra charge, locationand employees education wonderful bed

i said im sensitive to noise, however i was placed on the second floor in front of the parking where you could

; wifi, cleanliness, staff, breakfast, room, quiet location with plenty of restaurants and cafes

wifi not always reliable during rainy periods of the day.

issues with the initial room, very noisy, the did my laundry and lost item

i liked that the property had its own kitchen and room service, which was reasonable and we enjoyed

breakfast not as good as previous stays

breakfast and room service was also excellent

very good location, very nice staff! breakfast was very good!

breakfast, rooms, beds, and location.

breakfast friendly staff clean and comfortable large rooms great value for money small gym for simple

we could, however, get hot water from the kitchen staff but this is less convenient than we would have liked

the gym is small but enough to break a sweat and the wifi was ok, better than the other hotels i ve

the hotel itself including the rooms and dining area were sparkly clean and with daily room service

breakfasts - they serve from 6am for next at least 5 hours very speedy laundry service reception desk always

that we had stuff missing from our room (a brush and some makeup) and one day a guy from the laundry service

one thing that really attracts my attention is how the laundry was done very neatly and perfectly

it was close to new years, i couldn t avail the room service, laundry and other amenities that makes these

gym on site

was kids-friendly we found ourselves in trouble a couple of times like needing a step in the bathroom

i wasn t a huge fan of the breakfast.

quite a good breakfast

very clean. good breakfast. great location.

nice breakfast

they offer laundry service which was super useful for me

nice big room with small kitchen, table to work/eat. staff very friendly

a table and chairs or desk which means a longer stay not possible rear of the property quiet but wifi not strong

sockets, loose threads on the bedding, water drip lines on the walls, no fire alarm in the room, wifi is not

really nice, modern and clean room with kitchen and private patio

excellent location. friendly staff! very good breakfast!!!

loved the breakfast loved the location so many places to eat nearby loved the rooftop jacuzzi

breakfast included was good but needed a little more variety

hard to access the wifi. one day there was no meat with breakfast.

good breakfast served by very nice people. staff was very friendly and helpful

my room phone would ring 3x a day (at least) starting early asking about laundry or if i wanted my room cleaned

we phoned to get laundry collected and we re told we must bring it to reception ourselves

wall is translucent, but she chose not to leave and instead waited till i got to ask me if i need laundry service

i dropped off laundry in the morning and hotel staff didn t bring it up, i had to go looking for it at 11

laundry was not always returned to our room

bit difficult communicating with the front desk about our laundry (really, our fault for not speaking spanish

they provide filtered water, will set up a taxi, laundry service

i gave clothes to laundry and it's came back small unfortunately ud83dude1e

laundry service is through the roof expensive

the hotel wifi is very good with excellent coverage

wifi didn t work properly

no room service in the evening

breakfast was in a continental style at the hotel restaurant located in the 1st floor

loved the restaurant and their facilities, the breakfast was good, even though you have to be there earlier for

were all really kind and helpful lovely spacious rooms delicious breakfast given a late checkout much

laundry service was overpriced, and no price list was presented

laundry service is available which was helpful

laundry service could have been a little cheaper

room was pretty bare bones

request and question i had, such as asking for hot water sent to my room, asking for the best gym around the

the laundry service is amazing <3, oxxo is close and the staff is great

renovation noise and wifi.

wifi was slow on the 6th floor but enough to get the job done. definitely faster lower down.

services were great, like their transportation service, room service

on top of the beautiful decor, the heated rooftop pool, friendly staff, and gym, what i loved most was the

daily calls about massages and laundry

we were a family of 5 (2 parents, 3 kids) we got only one room key

breakfast coffee was really bad. room service menu not offering enough options

friendly staff. good location. good wifi. really good breakfast. good food (room service).

breakfast is included in the price, it is not for kids under 11, who need to pay

laundry prices were very expensive

i guess the only thing is the parking spaces are too small and it was too tight

parking lot is in very bad condition and there is no way you can see the exit to the

good room with full kitchen facilities, nice wall paintings

i wasn't going to cook in the full kitchen, but curiously, no pots, dishes, utensils.

the wifi on the 6th floor was very poor. this means i would probably not go back there.

the breakfast and location were very good.

wifi doesn't work inside the rooms

facilities are good, breakfast must be improved

poor breakfast

we sent laundry and it came back wet and they did not redo and they tried to overcharge us by 100,000 pesos

hotel doesn t return laundry on time - reception quoted a wrong amount for airport pick up, we had to pay a

room cleanliness is good but room service cleaning was average

gym needs to be updated.

the gym has very old equipment

location and the modern looks of hotel is great staff at the bar were extremely accommodating to our need on

enjoy the staff at the restaurant specially antonio at the bar he was always willing to go the extra mile in

confortable, location, staff, room service incredible great food, we ll be back

the bar within had plenty of good wines and scotch collection which i loved

poor wifi connection for 2021, under staffed and schedule limitations for room service

- great location - spacious rooms - friendly staff - very clean - nice gym

the breakfast was spectacular

was very good, the gym, the room, the service excellent, there where several options for breakfast, very good

francisco who was the bar tender

improve gym

laundry service

at 8 in the morning we were woken up by staff asking if we wanted laundry service

the room service was efficient and not too expensive

the bar tender was incredibly friendly

fabulous breakfast, secure location and nice staff. the room was spacious and cozy.

for laundry service and wound up paying a huge and ridiculous amount

i also used the gym

they honoured a complimentary late check out on my final day until 7 pm which they honoured

great location, spacious room, friendly staff, good breakfast. absolutely no complaints.

the staff,breakfast and the gym was small but we were only lifting weights

variety of food selection, no air conditioner in room, slow room service and laundry

only reason i am not giving a 10: there was supposed to be a cheap laundry room in the basement and optional

should not have to pay extra for using the laundry that is already in the apartment esp since detergent is not

term stay, automated window shades, excellent location close to parque 93 and i miss the quality breakfast with

excellent breakfast, great variety and personal service

room service, laundry service show in response and i would think not worth value

good laundry service and airport shuttle service

no wifi in reception area is weird

rooms are spacious, super clean, there is spa and a small gym and a terrace at the top to enjoy a nice view

the hotel has good facilities: a pleasant terrace, gym, and breakfast included

the location was perfect for us, and the hotel offered free parking

staff, big comfortable rooms, nice breakfast, good location

the breakfast is fresh and has plenty of options

breakfast was delicious with a variety of

the room service was fast and the food delicious

also no ironing board so either use their laundry service or wear wrinkled clothes

their gym is super basic just treadmill and some weights

the gym upstairs was perfect

the gym was out dated

a lot of light and big windows, comfy beds + breakfest buffet was good, + nice terrace with the gym on 10th

had allergic reaction to bedding (laundry soap)

laundry services may not have been explained to our understanding, most

clothes hangers and plastic bag for laundry also supplied

and to go to the main bus station (terminal norte) to continue our trip in the country / the laundry (same day

everything was excellent. too bad the bar wasn't open.

i loved everything i can t wait to go back! they should have in-house laundry i will say

great value - very clean - has a gym (small one) - the included breakfast is exceptional - great

the spa area needs an update

the hotel was a bit cold the restaurant menu and room service menu were very limited and i think the prices we

rooms service food wasn t great bar food and restaurant (dinner) poor

wifi was spotty at times

i didn't sleep well because of all the noise, and the wifi didn't work at all the whole week

they said there will be a parking space but when we arrived, there was no availability space so they told us

bathtub as they say, the wifi at the room was not good at all, some of the rooms have no windows

very comfortable pillows, good seating area to work, reasonable wifi

laundry fees were a bit overpriced

), reception staff, laundry service were all outstanding

it was under remodel and the bar closes early at 10pm

ok, i had a registered credit card through booking + they checked it during checkin, i ordered room service the

currently renovating and the gym is lackluster

best hotel laundry service i have had for a long time

we liked the breakfast too. maybe missing more vegetables variety.

fireplace needs cleaning, carpets are old and may be cleaned better

the room: the sink in the kitchen was very dirty

our bellboy luis was an amazing pal, breakfast is good, the rooms are clean, well equipped, the fireplace in

with many hotels the laundry costs were expensive as they charge per item

can get some time to get started in the morning, laundry service is out of the hotel, so takes a while

we also liked the quick turnaround of the laundry service

staff is mostly rude, laundry service is a theft, really poor breakfast options.

delicious room service and breakfast

random knocking on the door at 9am on a saturday to offer laundry service

sent laundry through the hotel and the clothes came back with holes, they didn't help me get

great staff, very clean and the breakfast provided was great as well

apartment has a kitchen with nothing in it, not even a spoon or a cup, nothing at all

breakfast had a very good selection for any appetite ud83dude0b

clean, great customer service, good windows, good gym

the wifi is not the fastest and the breakfast it is very limited (specially for the cost of the

good wifi

the rooms and facilities such as gym are extremely used and even broke with stains

location, staff, cleaning service and had a gym.

the kids loved the pool, which was nice and warm

i'd feel nervous if i had young kids that liked climbing

/ wifi in the room is very very bad

charge at the door sample: room breakfast charge at the door yet spa was charge at

breakfast buffet and pool

that don't work, shabby furnishings), housekeeping is only available in the morning, same day laundry was not

only improvement would be the breakfast

wifi kept dropping

wifi was excellent and first floor restaurant were newer but rooms need love

breakfast was nice, service was fast

we arrived, the room was very perfumed, and the comforter was still wet from the laundry

laundry cost more than i was expecting it to, because the price was quoted without tax

to fill it (even though i didn t use it), then another one would come and check if you have laundry and another

breakfast prepared by a wonderful chef and the spread and choices were a great way to start your

rooms clean. breakfast good. staff friendly. good area

we used the laundry service although we found this to be quite expensive compared to others we used while in

they have a laundry/washing service, but i had to pick up the laundry myself at the front desk and pay

amount of plastic in the room is unacceptable: communication pamphlets, cup covers, amenities, laundry bag and

no inhouse gym

room was smelling cigar and didn t have tub, the wifi didn t work well, they didn t have spa room and the

people whose names i did not get that also deserve acknowledgement, from the breakfast staff, to laundry service

guy knocking at my door saturday morning asking if i have dirty laundry?!?!

laundry service and carpets in rooms.

spa and pool with rooftop terrace were great

very clean rooms and excellent room

breakfast was solid as well and while i don t usually eat at hotels, i found myself having

staff very professional breakfast good. room amazing and gym on rooftop

good gym equipment there is everything necessary to keep theex exsercise during the travel

got room service too which was great

the wifi was a little weak in some areas of the hotel.

the equipment in the gym was out of order

excellent breakfast and staff

the gym could be a little better.

pool was very cold on our second day and closed on our final day

assortment of breads and fruits at the breakfast

wifi is a bit slow the free breakfast has no variety

place and location, great bar area, very comfortable lobby, staff very kind, excellent customer service, i ll

cannot open the window as it is not safe for kids

is a joke, it doesn't even work, its listed as a facility of the hotel but is in fact part of the spa and requires

spa small but a great massage and steam sauna

the ladies working breakfast were great and the cleaning staff that did my laundry

the cleaning service is as well really nice and the laundry service is fast and inexpensive

very nice place clean and the breakfast ud83cudf73 very good ud83dude0c

kitchen cabinets don t stay open when using appliances inside them

everything was good, although breakfast could offer a few more options

decent wifi