probably you need to add a small bech at the gym, it would be

spacious spa and pool area

the spa hasn t available the sauna

service was friendly, room was sparkling clean, and spa was a special experience

no breakfast included, the beer bar at the spa was not open which was our main goal to enjoy, the rooms are

beds were comfortable free parking

some kits are missing like hair care kit they don t offer clothes ironing service only laundry

good breakfast, logistically good positioned, clean rooms, laundry service fast

wifi was very unstable all weekend, we experienced multiple disconnections, and even we had to use

bar fridge was missing from the room

variety of the food in the breakfast is very limited, it was my second time on this hotel, it was exactly the

good infrastructure and parking. rooms are good for the price.

didn't like the breakfast, which was not included, so don't even bother.

the breakfast was a bit poor. you can improve it for the cost. however it was tasty

that la pet friendly

pet policy is limited. wi-fi could be better.

liked that the breakfast hours start very early, and that it is a buffet service, although it is not very

think the breakfast was very poor, literally the chilaquiles were just tortillas with sauce, no chicken, no

service and breakfast

hotel included a decent breakfast buffet

rooms too small, parking is difficult and beds too small

1. room furniture, although modern, not very functional. 2. room service ... extremely bad.

the swimming pool was out of service (which wasn't mentioned even after asking about the terrace)

the pool, and the restaurant

gym must be improved

rooftop pool seems abandoned.

it has a great bar and restaurant

the room service food is also good, just took some

breakfast with many options

gym was equipped very well and included bottled water / towels

don't have pool

had laundry done for a family of three the day before i checked out

for work was perfect , breakfast selection and service was excellent , good complimentary selection of drinks

gym, swimming pool and overall set up of hotel

rooms were too small, gym too basic, min bar had free beverages but i still had to pay for many water bottles

loved the buffet breakfast and their service there

pool had many problems / maintenance issues.

the wifi is stable and the bathroom is also nice

it has a coffee shop, juice bar salad bar for take away or in-store cafe

very clean, super nice gym

clean, they offer a great cookie during the reception who helps to give an smile from my kids

the wifi is fast and there is lots of hot water

comfortable bed, good working wifi, very clean and a shower with good water pressure

wifi worked well

staff is nice , wifi is good

pet friendly low cost per dog

location. cleanliness. staff. parking

the gym can improve and the pool

manager, check in, parking

the view from the hotel is great :) there is a lot of parking space

room service for food was spotty.

laundry service was not available but you could do laundry by yourself

breakfast was excellent, and all the staff were exceptional, fantastic laundry facilities

i forgot to use the pool and gym.

gym was locked, staff unhelpful at getting it o-ened. fornt desk staf just plain miserable!

there is no room service in the hotel but yes plenty of options down the hotel to eat

we ask for room service and the food was very bad and expensive

pool

drunk people yelling being so loud while drinking at the bar inside holliday in

room service was speedy and the i d say the food was comparable to any decent restaurant

fast check in also fast check out free parking

nice quiet place, nice spa facilities, friendly staff.

breakfast was great! place is exceptional

breakfast was included however it was not much of a breakfast

my little girl loves the pool and we like relaxing in the lovely gardens

breakfast started at 7 which was difficult when business meetings start at 8

breakfast was incredible, and i really enjoyed that it was included in the price

the breakfast was very simple it could of been a little more choices

restaurant changed from a nice eat in restaurant to a snack bar atmosphere

breakfast was included which was convenient

the delicious breakfast in the morning

even the kids loved this space

the suites with kitchenette are all super old

the kitchen was very poorly equipped

suite we stayed at had a kitchenette, but it did not have kitchenware, only a few dishes and silverware

there could be a few more utensils in the kitchenette

spa facilities off the main reception

noisy at weekends nights. breakfast could be more generous.

spa was being remodeled so there was very noisy

everything except breakfast.

the breakfast

wish the wifi connection worked and that the main area where guests sit didn t get wet from the rain

good location and helpful staff with private parking area

there was no hot water and the wifi is pretty bad.

excellent place with parking and nice personnel. but they speak only spanish

great customer service and parking

the staff was very helpful. we appreciated the laundry service.

the staff are exceptional. use of kitchen was a huge plus.

kitchen shared area exceptional

you can also get use of their kitchen

hospitality and quality of the room, amenities, food and spa are excellent

same day laundry service would be nice.

external laundry service the hotel uses is horrible, they ruined all my clothes

every conversation, laugh, luggage wheeled, laundry cart pushed- everything echos around the courtyard and is

we really missed the room service. or at least a bar where we could get something to drink.

with nice shade, swimming pool, lot of space to relax

drinks snacks laundry bags should be replenished on daily basis

i recommend staying at the club level rooms since they have a snack bar with very good assortment and breakfast

mostly friendly staff. awesome room service. nice pool. good drinks from the bar.

buffet breakfast, location, bar and service

water in the swimming pool is cold

breakfast was amazing and started at 7 am which is early for mexico

is limited storage space, doors are relatively thin and we could hear people working out in the gym above us or

the reception staff were great as were the servers in the cafe for our daily breakfast

thin and we could hear people working out in the gym above us or the housekeeping staff outside, wifi could be

is not pet friendly as it says in the description of the room

almost forgot, it was missing a laundry room too

staff, position, parking, quick check in and check out

parking space

nice location, great breakfast

breakfast had different options , delicious

neither the wifi nor the tv worked in my room

wifi didn t work, the tv was not working either

poor wifi, no gym.

cold a/c in the room and internet works well, both wifi & wired

there was no wifi as a foreigner it is necessary to have a wifi.

wifi didn't work

also the spa tub handle broke off in my hand, i was given a regular room and charged the price of a suite

wifi was not working properly

had to change rooms due to a plumbing issue and thought we had gotten a quieter room, near the pool, but then

nice pool

the pool looks a little sad, only two lounge chairs and it was hot

had a large suite with both a balcony hovering above the pool, and a terasse on the other side

breakfast included but at another hotel 15 mins walking away. breakfast poor and bad

- any option for breakfast or

pet-friendly, location

mention that is pet friendly but actually there no specific space for pets but anyway you can have your pet with

great location in el centro, excellent wifi in room, spacious bedroom, lots of space, big comfortable bed,

oddles of parking spaces right next to building

good wifi

location, staff, ac, shower and wifi work well

the room, breakfast, location

the hotel itself is beautiful and charming and very comfortable and the free breakfast on the rooftop restaurant

best part: breakfast on the roof terrace

lovely people. great breakfast. great location.

the breakfast was superb

wifi was not that good.

they were very busy and room service was a little slow but totally understandable

but i would felt better if they had a better security filter, everything was ok, but it shares a bar open to

the rooftop bar is lovely, they let us take our own wine to have with their food

the wifi was very good

great location and price! lovely breakfast!

wifi. coffee

also, there are advertisements for spa services but the staff knew little about them and the masseuse didn't

wifi is excellent: numerous different options provided at check-in, and a strong signal is

nice breakfast served in room

breakfast buffet is good.

breakfast, good gym, great clean room, located across the street from a beautiful park and only 10 min walk to

wifi signal was functional

the gym was also very subpar

the property is high quality for good cost with free parking

they have a pool and a bar in the roof top

parking was free and no issue getting a spot

and we hugely enjoyed the roof top swimming pool

rooftop bar was closed for all 3 nights we stayed.

wifi doesn't work everywhere, and sometimes housekeeper forgot to leave coffee cups and towels.

room service and it's food... delicious!!!

i wrote it before room service and it's food are excellent!!!

parking lot is very small

i hate being forced to pay for parking, rude and aggressive

parking was kind of difficult

the laundry schedule is only in working hours and they do not have irons for rent

hotel was in a good location and it was nice to have parking available

free parking and pet friendly but you have to may to bring. free parking

the gym barely works, you need to be creative

was very slow and most of the time wifi didn't work

advertised wifi which did not work and there was no breakfast or coffee which was also listed.

very good bed, great wifi

wifi in upper floors was weak

services didn't work well (weak water pressure from shower, hairdryer didn't work, wifi is weak and unstable

and i think they lost one sock in the laundry

one more advice, if you can avoid it, do not have them do your laundry, they charge twice as much as any other

wifi was spotty

didn t like that they don t offer food room service for those of use that either arrive late or very early

the wifi doesnt work

no restaurant, small bar on the roof, not really being used.

the bar being closed and the too modest breakfast.

friendly staff always available, valet parking included (appreciated in this type of location) and a beautiful

nice bar on the roof

the wifi outside the rooms was perfect but inside our room, it was sometimes slow.

internet, no laundry service

the breakfast is very good, with pastries, fresh fruit and eggs of your choice, all included with your

had breakfast, my daughter and i ordered chilaquiles, she had queretaro style and i had green sauce

bar open until 11 or 12

was absolutely no working wifi in our room and barely any at the entire hotel for our entire 4 day stay

i had a massage in the spa which was wonderful

rooms arranged along a series of courtyards into the block, with breakfast tables in the courtyards

breakfast was very complete and nicely done

excellent breakfast

the honor bar was a nice offering for a late night craving but no energy to go out

breakfast is coffee and toast, anything else is extra

view and was comfortable definitely recommend if you are in the area will book again plus free breakfast was a

not clean and wifi didn t work and a condom left in the room

after getting our room we tried to get on wifi as it's our only way of communicating

breakfast was just ok (fruit, toast and coffee) but menu breakfast was really good

wifi was a little spotty but worked

wifi never worked in our front room looking out at plaza

no wifi, cold water in shower, no room key (door had to be opened by staff every time

there is no room service. cold shower. one could listen all that happened at the next room...

wifi didn't work at the room, no water pressure at the sonk

strong wifi and hot shower

nice. clean. great location. friendly staff, good wifi.

the wifi worked well, both reliable and fast

wifi was a bit slow on day one but got better the next days

great central location. spotless clean. fast wifi.

breakfast included

very well set up, clean, comfortable and nice breakfast buffet

breakfast standard inconsistent, should have basic plain fried egg dish if available, cheap and

breakfast started 20 min. later

breakfast, staff

there is no parking, and booking.com said it had.

robes were part of toiletries - breakfast was very tasty on the top terrace roof, i enjoyed the experience -

no parking.

the breakfast was also excellent -- delicious and beautifully presented

it is centrally located, amazing owner and staff, delicious breakfast, comfortable, and words cannot express

my windows were looking to the pool/breakfast area and woke up to hearing people talk.

the backyard has a small pool and tables, background music creates a relaxing atmosphere and it's never loud

the pool area is really nice too

the pool is small but perfect for cooling off in the afternoon

the hotel is pet-friendly, and even though we didn't have a pet, it's nice to know that they are welcome

we had many( wine glasses,wine,ice, laundry services , dining, etc)

room was very large with many extras that i didnt expect like a functioning kitchen

- clean - comfortable - staff we're courteous and helpful - good wifi - great location

the wifi connecrion and the phone signal was not good at all in our room.

the wifi was useless in the room

very cute patio and design good wifi outside the room very nice & friendly staff

also the wifi was iffy

also the wifi didn t work at times

beds are stiff, short and not so comfortable. barely any wifi in room 107.

the wifi service would fade fade from time to time. there was a drainage problem in the shower.

there were occasional disruptions with the wifi signal, but nothing terrible

menu in the breakfast was short

the breakfast wasn't as good as normally is,

breakfast selection was good!

breakfast and staff

great location, plenty of parking space and very friendly staff

the wifi did not work at all and the staff could not offer me a new room with working wifi because the

the room smelled like a strainer. the room has no spare toilet paper. the pool was cold.

comfortable accommodation with good parking and restaurant and bar

7 pool chairs are a joke

wifi slow!

wifi service was slow one day

the gym was small with just a few machines and lower weights

the staff was helpful and the parking was huge

the pool area is nice but the pool itself wasn t very clean

great bed, big tv, secure parking lot, and friendly staff

great staff , parking and pool. great value for our stay

also, i didn't use the pool because it's located through a restaurant door with fogged glass midway from the

nice indoor pool

great staff , parking and pool. great value for our stay

the parking, the rooms size , the cleanliness, the staff .

excellent location, free parking, spacious room, good value for money

at the front desk was very helpful beds were comfy hot water great wifi nice tables and chairs to sit outside

were comfy hot water great wifi nice tables and chairs to sit outside with good music private parking great

great location, super secure parking in the interior of the hotel

the hotel provides a courtyard and excellent parking that makes it easy to meet friends and rides if needed in

they said they had a pool and a jacuzzi,but it was only a tiny pi pool with dirty water, it wouldn't fit 10

everything in the gym is broken.

i loved the parking lot, we travel by car and with stuff, it felt like a very safe parking lot

parking, employees attentions.

it was good breakfast, room was comfy and oxxo was near like 3 minutes of walk.