not exit pool door broken

mini golf and pool and ping pong was fun

front desk receptionist, pool

the bed was very comfortable and the bedding was spa like

food offering with the breakfast buffet was very good

laundry bag in the room, no shower cap or small amenities, the curtains were dirty, it was very

my kids loved the place

my kids loved the place

good water pressure in the shower and fast wifi (you will have to re-accept terms on the splash screen multiple

we were also expecting room service for breakfast, as it says on the hotel amenities, however they did not have

facilities were closed for corona virus (but was not made aware until after i paid for the room), laundry was

convenient location, friendly staff, simple but good breakfast laundry facilities are available

not sound proof enough, too close to laundry room

our only complaint was we could hear someone doing their laundry quite late at night.

parking, breakfast was included, it had everything we were looking for

i had a hiccup with the laundry but it was resolved by front staff quickly

only 1 working elevator sometimes waited 20 minutes for it to come only to find it full of dirty laundry

everything was great other than kitchener is not easy to get around

friendly staff, beautiful rooms and hotel, free parking, free wifi.

friendly staff fast check in and the pool

location is good and availability of laundry

had laundry facilities on site

front desk staff was friendly and helpful. laundry facilities were good.

once we got our keys we went to our room on the 4th floor, there were bags of garbage and laundry all down the

bed was extremely comfortable, the staff were accommodating, the pool was fantastic

clean , modern, kitchen was great.to have as well as laundry .

dec 23/24 night the go trains stationed beside laundry buildings grew so loud lasted from 3 am till 6 am - i

apartment itself has a nice layout and it is nice to have two bathrooms and laundry facilities

great communication from the laundry room management

there are no signs that the laundry room is in a huge building

there seven occasions and the pool and gym area has never been working properly

the smell of the bar soap and shampoo so much i took it

all hotels in kitchener-waterloo are slightly over-priced due to market conditions

unfortunately some facilities not in use due to covid ( hot tub, sauna, gym)

they have a few pool toys (noodles, balls) for the kids to play with

there was a half hour wait for the laundry

fridge. access to laundry if needed.

guest laundry was used by us as we were here longer

in, the room was comfy, and the bathroom was spacious, and i discovered that there is a guest laundry on the

none of the stuff mention that we have guest laundry facilities

we were able to wash some of our dirty laundry at a reasonable price

wifi access and ammenities were clearly marked and the bathroom was very clean modern with good

my son enjoyed the pool, it was clean and fresh towels were provided

parking. staff deportment.

their phone as i called many times to see if we could leave our car their and be shuttled to the kitchener

the laundry facility is an added bonus

the pool was cooler than we would like.

restaurant and bar wasn t open on our stay.

was a lot to choose for breakfast

breakfast was fairly basic. pool was too cool.

exceptionally friendly staff; was grateful for the laundry facility; loved the gym.

kids running all over stomping up and down the stairs

with couch and chair, and big tv above the fireplace bistro on site exceeded our expectations for breakfast and

the wifi is 'awesome' it actually

our fireplace did not work which we were looking forward to

facilities in room, gym and pool as well as laundry coin are available

no laundry in the suite and break was not to standard

the laundry was a little expensive since another hotel we have stayed at on the same street recently

i liked laundry facilities available at

many choices of food:) room- clean and comfortable facility- laundry, gym, swimming pool- clean and well

also leaking water from seems to be laundry area notice bricks and wall starting to decay

the guest laundry (coin laundromat) is particularly helpful

location, helpful staff, good breakfast, big room, many pillows, laundry, great restaurant next door, huge farm

the laundry facilities were excellent new machines that worked well

swimming pool looked attractive; good gym set-up; laundry room well-equipped

great location. clean. good facilities. pool, gym laundry room.

room was very comfortable and clean, amenity in room and bathroom was good, kitchen was good, laundry and dryer

location,laundry facilities on site

free laundry

can just unpack when i get home without having to do laundry

the pool was way too cold for myself and my 2.5 yr old.

with kids, we would have preferred a breakfast option

i would not have stayed here if i knew they didn't have the kitchen open

the gym was really clean and up to date. breakfast at the restaurant was delicious.

staff friendly breakfast and available dinner, bar pool and gym location

clean laundry room

it was very clean as were laundry facilities

dirty drawers, floors were dirty, laundry bags looked like they were previously used.

the room is very noisy, sounds like laundry machines are running next door.

free wifi is a plus as well as in room microwave and fridge

had laundry facilities

bathroom really small, and only one dryer in guest laundry

bathroom in the room and the dirty guest laundry

location breakfast bed comfort, room cleanliness, pool, gym, nearby stores and dinning is great

free parking & location

beds were comfortable, having laundry facilities available meant i didn't have to take dirty clothes home, and

had laundry coin operated

the laundry on site

at least wash the bed linens with laundry soap

an opportunity to do your laundry

breakfast provided is average. we have to pay for the laundry. laundry should have been free.

parking lot is in need of line painting and a clean up.

patio door security bar was not screwed into the wall and gave us pause

breakfast hours! i wish if it was extended for an hour longer.

free healthy breakfast

unfortunately no laundry

no guest laundry facilities

carpet outside of laundry room is always soaked

parking truck and trailer was tight

breakfast was excellent

but a lady that worked on the front desk for the condos (not the laundry rental rooms ) was wonderful with advise

more garbage bags, laundry detergent and dishwasher tabs, because of our longer stay

room with kitchen and laundry room

very secure, close to wedding venue we were attending, but rooms, dishwasher/laundry onsite

the communication with mandy (the laundry rooms guest experience manager) was excellent, i received nine different

small kitchen facilities were very useful

location,access ability, pet friendly

plenty of parking spots

comfortable bed, everything was very clean, excellent shower, layout, kitchen, ceiling fan above bed, delicious

king room with fireplace and whirlpool was very nice. breakfast was excellent.

wanted to do some laundry and they had no change at the front desk which was very irritating

we would have liked some dishes or cutlery in the kitchenette

last night, there was a group of kids running and yelling through the halls

pool and hot tub. cleanliness. staff was very courteous and friendly.

we would like better gluten-free options at the breakfast please!

upstairs, exchanging money for me, calling me a taxi, and even directing me to the nearest laundry facilities

motels are my first choice when staying with young kids.

good breakfast. smoke number of towels.

easy access. good parking. great location. close to lots of restaurants

close to restaurants and stuff for kids to do.

it was not make up but moisturizer that is tinted and i explained that it washes off in the laundry

but it should have a park for kids or any outdoor sitting area

very clean and new facility, with a good breakfast.

they didn't have the free wifi password posted anywhere but thats my fault for not asking

there was not enough space to falicitate guests other than the breakfast area

all amenities (laundry, lockers) available

nice staff ! was nice had gym laundry and breakfast!

we stayed in room 132 which was on the first floor right by an exit and directly across from the laundry

location close to family, updated main lobby and dining, available gym and laundry

laundry wasn't available with the accommodation, it needed some arranges

well renovated, comfy beds and has a laundry that we can use for 2

kids really enjoyed the pool and slide

free parking. breakfast included.

due to covid19, can't use facility like gym, pool, restaurant, except that it was very valuable.

staff, good location, sufficient parking spot

ultra modern room. very clean, great staff and facilities. even free to use the laundry.

free laundry

plenty of amenities such as laundry, pool, convenience shop, breakfast and bonus snack evenings

i was pleasantly surprised by the self-serve laundry facilities, but i was blown away by the fact that the

location, pet friendly, friendly staff, laundry facilities and breakfasts all make this a very good

the laundry room was clean and functioned very well

the entrance and extra parking for visitors was a bit confusing

limited parking spaces

wifi, single ply tp, terrible strong perfume smell in the room, police out front on two of three

i also loved how the tv accessed all the streaming services and the wifi was really fast

room was small- it was a suite with kitchenette but didn t have anything included in the room that isn

no gym, nothing availed to relax

and bar were great

was expecting the gym to have better equipment

there wasn t even a swimming pool, and the gym was closed