down, dirty, linen was yellowed and old, no wash clothes, laundry out of order, no breakfast which was advertised

the pool and hot tub were not open. a lot of stains on towels, being and in the tub/bathroom.

your hotel is truly pet friendly

didn't use it was difficult to understand the staff behind the counter english was not very good parking lot

breakfast

pool and fitness center were nice

my kids enjoyed the stay and the pool a lot

the shuttle had to many stops on way back and it was uncomfortable.

although there wasn't a hot tub, the pool was nice and warm.

my kids enjoyed the stay and the pool a lot

loved the free laundry service

hotel is amazing; complimentary breakfast, dinner(m-w),cocktails, & laundry

free laundry, yes you read that right

the laundry facility had machines that were constantly in and out of order

we also needed to use the laundry facilities, and only some of the machines were working

pool, laundry, everything was clean, and friendly staff

nice to have laundry on-site, workout room, pool, etc

great location, safe, clean, pool, laundry, breakfast, and courteous staff

movement on floor in breakfast area should have felt covers on the legs

used the shuttle to mayo clinic once and took us right there no stops

we also like that there s an indoor gym and laundry area

continental breakfast always good foods

parking situation is definitely tough

kids liked the pool, breakfast was good. it was nice to have our own little kitchen in our room.

everything was great. awesome place for kids!!

they have laundry facilities

5 mile radius as well as a few laundromats (the hotel does have its own laundry room for guests) , a walmart,

laundry facilities were pretty dweet

no full breakfast, just muffins and coffee,

even though we didn't use it much i loved that there was a kitchen.

we were in town for the mayo and i wanted to use the laundry services; sign in the laundry room says see front

no laundry change at front desk, i walked 1/2mile to target for quarters

we noticed a laundry area in case of extended stays too

free breakfast clean laundry area

appreciated the fitness room and guest laundry

the onsite laundry facilities were very convenient and clean

having a little kitchen in our room, free laundry was wonderful, theatre room, breakfast in dining area, very

not their fault ... but sure did miss breakfast and pool/hot tub.

nice and clean, and the little sack breakfast snack was so nice.

location, cleanliness & breakfast!

laundry down the hall

the room was very comfortable, free breakfast was very good

didn t use pool area but looked clean and nice

i ended up driving to mayo every day and buying a parking pass

a room on the main floor due to my moms heart condition, the breakfast was great, it has a nice pool and hot

guest laundry and complimentary soap and dryer sheet.

hot tub/pool area was good, guest laundry facilities were good, room was small but comfortable

up for the shuttle service for the next morning

hot breakfast was the key

i could see my car from the hotel room, the tea and coffee station was nice, friendly staff, the gym was open

before i left i heard a loud bang -i looked to find that housekeeping was dropping laundry baskets with the

pet friendly, good location wifi work great

pet friendly

the night staff was friendly. the bed was comfortable. the wifi was good

pet friendly, good location wifi work great

on-site laundry room was a blessing

and having a laundry available in-house is convenient

great staff, clean, hot breakfast, laundry, shuttle to mayo

wonderful accommodations! great location! free underground parking! friendly staff!

courtesy of staffing, cleanliness, and shuttle to mayo clinic.

was friendly and professional room was clean and neat including bathroom breakfast was

we had two meals and a breakfast at the canadian honker

loud kids running in hall after

caring staff providing shuttle to

great breakfast. kids loved pool

he did laundry and happily brought us the blanket

we called the front desk about it, they told us they didn t have any clean ones because their laundry guy

friendly desk staff/proximity of dave's/discount at 3 eating sites/laundry/breakfast

there was a laundry fire, understand it's not within staff control but was annoyed be woken up multiple time

i broke out in hives and staff was fast to check into what laundry soap is

it was located across the hall from the laundry room and i wondered if that's what caused it

laundry room was dirty

very clean, has a wonderful pool especially for kids.

the breakfast was very good and the breakfast attendant was helpful and nice

sport bar next to the hotel is very good

loved that it was an apartment so did my laundry and cooked the whole time i was there

the kitchen, bathrooms and laundry were clean and modern

also, the in room laundry was amazing

you could walk around the 4th floor pool area and look at the city below

i could have been there in warmer weather to enjoy the pool area. it looked fabulous!

room was clean and comfortable, awesome that they had free laundry machines to use and complimentary detergent

a pool and hot tub

they gave us an early check in which was extremely helpful

had an unexpected procedure added on to my clinic visit and the hotel was so nice in letting my kids stay until

had an unexpected procedure added on to my clinic visit and the hotel was so nice in letting my kids stay until

it's farther down from the mayo clinic than other hotels, but there is a free shuttle back in forth with a good

the free shuttle service to and from the mayo clinic, st

a little trouble with wifi, not having it explained to have it set up

breakfast could have been better

trouble with wifi

laundry availability very helpful

a/c, a bit speedy for a pet hotel

have a free shuttle to the down mayo campus, it makes lots of stops, but you get to any of them within 5

decent breakfast next door to coffee shop

very nice rooms and the onsite parking and free shuttle to mayo was great!

the laundry room was helpful with no charge for use

the laundry room was

nice to have laundry facility

the laundry was very handy to have

two free newspapers in lobby each day with free laundry facilities

also, laundry facilities are in the hotel, with detergent and dryer sheets available at the front desk

the free laundry is very convenient

parking and laundry were included in price

we have 3 kids and the pool is a big deal

to hospital where we had to go, restaurants on the same street well within walking distance, free shuttle

free laundry and free hors d'oeuvres and drink mon-wed

my laundry did not come back and i was told to phone the laundry service myself (how do you know who

complimentary guest laundry room

s right across street from domatallia building at mayo which was walkable and there was free laundry but you

free laundry room

laundry nice

everything, gym, laundry, breakfast and snacks.

the heated pool area was such a nice touch during the cold winter

clean & modern. big rooms with full kitchens. we loved it!

great location, clean rooms, great exercise room and pool area. easy to get around. quiet.

exceptional! great breakfast.

they have a shuttle to get to mayo clinic and surrounding if staying for that

the breakfast was great and the shuttle to mayo was a life saver!

the pool was also wonderful

very clean and quite very nice shuttle bus driver

breakfast good, laundry facilites and the pool/hot tub very clean and enjoyable

breakfast options, love the layout of home2 rooms, great gym and laundry facilities

the breakfast bar was the best i ever had.

room included a nice kitchenette

breakfast has so many great options

and nice, friendly staff, great fitness room, fine morning buffet (had everything needed), great laundry room,

good breakfast and nice kitchen facilities

brand new hotel. spacious rooms. comfortable beds. shuttle service

free coffee 24-7 in the lounge, drinking water in bottles as needed, peaceful and quiet, great wifi, well

i could not figure out how to use the kitchenette microwave, and i have had microwaves for many years

thr kitchen was awesome and i loved that the kitchen and living space was separated from the bedroom

other complaint was minor, extended stay with kitchenette but ss pan with warped bottom only made contact with

you are expecting a gourmet breakfast, you will probably be disappointed

the room was spacious. the kitchen was adequate. the staff was friendly and helpful.

had a working kitchen

the day we checked in at front counter was a huge 3 foot tall pile of dirty white laundry, for all to see out

have all the amenities, great accommodating staff, they allow pets, have laundry, pool, hot tub, game room,

laundry room

laundry facilities not in the main building

location and the clinic shuttle service was wonderful!! very accomodating and food was great!

the laundry facilities could be better but at least there is an option. housekeeping's cleaning

the guest laundry area and machines were filthy

room was dusty and no small linen bag supplied to take dirty laundry home in

the laundry room was easy to get to

pill on floor at foot of bed which could have been very dangerous to a pet or small child

the pool could have been cleaned, and the tower lights on.

had to request house keeping and did not provide room service

room service choices were awful

but astonishingly comprehensive); the charming pool; the friendly, helpful staff; the guest laundry facility;

bartender was really nice and the laundry facility was helpful

laundry room was closed down so i had to push my moms wheel chair to their sister hotel which was

laundry room has been closed for months

no accessible elevator to the pool.

work out room really nice, guest laundry much appreciated, covered garage a plus

the breakfast was a train wreck eat somewhere else.

in the room they had a full kitchen but no plates

the gym and hot tub were great

showed a room with a kitchenette and separate living and bed spaces

room service not very good. expensive.

+ right in downtown + very clean rooms + room service is fast and food was great

i'm thankful that the manager corrected my mistake of paying for the wifi 3x and deducted the amount for the

the swimming pool could have been heated

kids screamig in the background

upon return to collect luggage had difficult time getting back into motel threw skywalk swimming pool very cool

the pool area is small

didn't use the fitness center so couldn't rate that

no room service breakfast and food till 5pm

hashbrowns at breakfast, valet parking/ shuttle service was awesome and very prompt, pool was clean and warm,

beautiful, new, clean guest laundry on site; an extremely considerate measure

location. quality of the restaurant. very clean pool.

great bar and steakhouse attached

the pool area! enjoyed the hot tub and sauna. disappointed that the steam room was closed.

room, convenient room service, easy parking and walking to mayo either via skywalk or outside

wished for complimentary breakfast, laundry bag.

left before breakfast

gym is

shuttle service is always awesome. the driver is efficient and does a great job.

shower head in the shower could have been better. the gym could have been a little bigger.

no laundry

hallway carpets were in dire need of cleaning, garbage and dirty laundry were left in hallways over night, pool

the gym had a tv that was 1/3 blocked by some equipment and on the 3rd day the tv stopped working

breakfast was delicious

pool needs to be updated and the hot tub needs jets

in room safe and on site laundry machines

breakfast was good and so was fitness room and pool

continental breakfast was great and the shuttle back and forth to mayo every 30 minutes was very convenient

room was comfortable & good location with shuttle to mayo.

the pool being open all the time

i chose it for the laundry facility but when we were there the dryer was not working

laundry facilities weren't available, told

only thing i didn't like was beyond their control and that's the fact that the pool is closed

she got mad i complained about the wifi not working on my floor and said she would no longer rent to me no more

the room had an awful smell. my kids said it stunk. we slept with the window open.

our room was close to the front desk and the hotel laundry

i was so happy your facility has laundry room.

location. laundry facility friendliness is staff

parking, simple but hot breakfast, cheap laundry for guests and very friendly personnel

clean rooms, decent wifi, good coffee and breakfast. also reasonably price.

and helpful staff, very spacious rooms with actual kitchens, on site laundry, breakfast is included, hand

and clean rooms, enjoyed the separate living room kitchen from the bedroom, and the comfy chair and couch in

would have liked more lighting in the parking lot

not enough parking

breakfast had a variety of things to eat

a man that was there to give me change for the laundry was

dirty laundry in hallway all night, kids yelling and banging on walls until 1am. no elevator.

no kitchen or laundry facilities

their reason for sandpaper sheets is they outsource the laundry

laundry available.

price. laundry. loved the big room we had the first night.

and wash the pillows there was what looked like old dried blood on one after i piled up all the laundry when i

quite, easy check-in, location, parking

view out the window was parking lot and starbucks

like not having to pay for parking, once i got the heat to where i wanted it everything was

the laundry room had newer machines that are $2

when i asked the desk, she said none were available at that time and laundry was running but she didn

kitchenette

bed , heater , kitchenette , no cups

full size fridge in hotel room, good parking, location

when checking out, i waited 15 minutes before someone popped out from the laundry room

it had a place to do our laundry.

parking, friendly staff, access to laundry facilities, available kitchen tools & generally the fact that the

credit card laundry and no drinking glasses provided

kitchen

gym was nice

we loved that the pool was warm and enjoyable and the staff were super friendly and helpful!

the staff an the pool

easy to access rooms, lobby, front desk and swimming pool

no warm cookies on arrival, promised some late, were not put out

laundry room

tv and majority of washers and dryers out of service with no signs and staff has no change for laundry money

went to do laundry, when i was pulling the laundry out of the washer, the water was dripping off my laundry

did laundry

i ended up get clean towels my self from the laundry room

i wish they would open their laundry room already. it's been out of service for over a month.

no special tv channel like hbo or cinemax and no laundry as advertised

i enjoy the new laundry facilities and ice makers

the laundry room has been out of order for over a years

of guest laundry facilities

laundry room had paper all over the floor the entire stay

morning i was leaving the laundry lady/ housekeeper was a little rude about me needing more towels and lied when

we had to use a phone to call someone who eventually came down from the laundry room

laundry facilities were on site which was an additional benefit

lumpy - i'm thinking it was also the bag they used to transport the prisoner's underwear to the laundry

pool was closed but, hot tub was open and the manager allowed my wife and i to use it

shuttle to airport offered at 4:00am for my 5:40am flight

to the airport can t be beat (2 minutes to the parking lot) and the staff offered efficient, excellent

loved the gym

guy picked up breakfast too fast when we were there. but in general my experience was excellent

a better breakfast would be nice. bed was comfortable.

pet friendly

breakfast was very satisfactory

room looks somewhat modernized, but the rest of it look just tired in need of pete, and a little bit

could serve fruit and or yogurt for breakfast.