website said it had a pool, coffee maker in the room continental breakfast and none of this was available

no continental breakfast as originally promised..

no breakfast until 7

breakfast offered

we went there to view the solar eclipse and we watched whole event from the pool.it was great

the pool was warm office area, gym laundry area

the property, gym, laundry, ice and vending facilities were all clean/tidy

pool was closed, the price was really high for what i got.

good location and parking

the room great and the breakfast buffet was above average

clean friendly breakfast was a+

the room was dirty. there were underwear left from prior guest. the pool and gym were closed.

i was nicely surprised to see a kitchenette with a dishwasher.

breakfast was excellent. very comfortable rooms

wish that the pool was open 24 hours

flys/bugs, stained bed skirts, pillows were like sleeping on a filled laundry bag, no coffee left

laundry room was down for guest

complimentary breakfast, laundry facility, office staff friendly and helpful..

location, comfortable, gas station directly across the parking lot, interstate access convenient

the wifi was off and on. the tv and phone didn't work when i got there.

the rooms were extremely clean and spacious with all the amenities you will need, there is even a laundry room

my kids were able to sleep on the pull -out bed in the living room with no problem

the wifi

pet friendly, rooms were large and good breakfast fire pit, landscaping, and patio were

the pet fee was extremely high and higher than the human rate alone

there is also a workout room and laundry facilities onsite

free laundry, pool, great bathroom towels, ample room for my family and dog

the free 24hr laundry facility was a great plus

laundry all over the floor, trash and food everywhere, beds a mess, it was awful

well appointed room with a full sofa sitting area and kitchen complete with dishwasher, dishes and silverware

perhaps by laundry service

laundry room was beside our room and we were awakened very early both mornings to the laundry being

didn't have laundry facilities which would help out those who are there for a long stay

loved everything about the hotel the room the breakfast and the convenience to all the stores and

great parking

the one ice machine located in laundry room did not work.

rates r very reasonable for pets

it was a little pricey, breakfast took a little longer than i would've liked.

indoor pool would be better bigger room to host breakfast

very helpful staff!! very clean!! very good breakfast!! beautiful rooms with kitchen!

november laundry facilities

barking all night long despite being a pet free hotel

wifi and the lie about free continental breakfast juice and cereal free then she brings us a menu

according to my hubby and kids they had a nice small gym right next to the pool

the price & it was sold out on the spa bath

to the repairs to the other building there was a more than normal dust & debris in the parking area

the parking was limited because of construction.

check in was in one building and our building was across the parking lot

everything looked modern, and the kitchen was well-equipped

clientele smoking pot inside and outside the parking lot

breakfast were good and location were is in the perfect spotnoth*jh

that your indoor pool had been in working order.

no breakfast what's up with that? same price or higher and no pool and no breakfast.

i wanted the indoor pool, so that's why i chose it but didn't even use it

accommodating, pleasant staff, clean , good breakfast options and comfortable beds and room

description of the property states that there are laundry facilities and a pool, neither of of those are true

would never stay at another holiday inn express again, especially with kids

parking area

the breakfast is excellent, with a large variety of choices that you have options for

the parking lot is small

night it sounded like the laundry room was about to come through the walls and my $150 better be back in my

lovely gym as well

further out from my event due to the amenities offered by the hotel, including free parking, a gym, a swimming

looks like kids run this property and it shows

full apartment with fully equipped kitchen

great place to stay. private large rooms. laundry room heated pool large breakfast room

laundry out of order

they had guest laundry services available which came in handy for me

the laundry facility did not work

laundry facilities didn t open until 10am. should be earlier

hampton inn newberry opera house has a great pool and a very good breakfast

could use more parking spaces

the swimming pool was nice at the end of the day.

could use a pool and hot tub facility

the parking can be a problem but over all good

location is great- i love the walking trail and lake behind the hotel, and the very pet friendly atmosphere

clean , good lighting for the parking lot, breakfast was ok, easy on easy off to the freeway

i also feel the $50 pet fee is too much

large and clean rooms - convenient breakfast with decent variety - friendly staff - free parking and

it s clean and convenient. lots of parking near the entrance and it has character.

the beds were not comfortable, walking by the laundry room you could just see the dirt everywhere on the floor

i had a few things i needed to wash so i was going to use their laundry room

laundry room appeared dirty

laundry on forth floor was out of order.

and the hotel in general - its attentive staff - the appearance of the lobby and outside area - laundry room

trunk popped open in the parking lot

parking is limited and fills up quick.

wifi was slow for sure. this would be the only negative thing i could say about our stay!!!

small parking area

the pool area was very nice and clean.

helping me exchange coins for laundry

machines hotel staff was friendly parking bedding was clean plastic bag in the closet for dirty laundry

didn't have breakfast.

they hanging out with loud music playing outside in the parking lot

the tiny kitchen space had two waffle irons, six tangerines, cold cereal and two dozen hungry men

had 3 washers 3 dryers guest laundry none of them worked

full breakfast

loud music cars spinning out in parking lot bed covers burned up bed uncomfortable and had wood around it very

parking lot nasty

ran, water pressure sucked, too long to get hot water, tub cracked, construction veichles in parking lot, coffee

i was given money for the laundry facilities

the laundry room was down

it was understandable that they were late in the laundry but being notified at check in would have be great

pool, laundry room, and fitness center were all closed.

everything was close pool,office, and laundry.

they said laundry was not done and they were washing them up

over priced and the cookies well speaks for themselves all though i didn't use i think the free laundry is

the small kitchenette was nice for our kids to eat small snacks together

that breakfast was so high and wasn't included in the stay that was ridiculous.

i like the location and plenty of parking.

no laundry room

pool or laundry facilities for guest

the breakfast was ok

workers asleep overnight, my wifi box was left in my room and disappeared after room service cleaned it

breakfast could have been better

that the pool wasn t opened.

the pool, the beds, the staff, and the price.

pool, ac, wifi, front door parking

complimentary breakfast is not very good

very dirty room, open drug transactions in parking lot, very scary place

i did not like that the ice machine broke and that the laundry area was very scary and unusable

the laundry facilities were reasonably priced

about everything on the property was out of order, the ice machine, the laundry, the pool

no washing machine or dryers in laundry room - removed due to theft

wish they had a laundry room for the guests

only problem i had i believe i was next to the laundry room you can hear noise in the room

pool was closed. no laundry facilities

the breakfast.

the wifi was good

free parking, free breakfast

laundry services weren't there like said online

room was dim and severely outdated. needles and a vial in parking lot

noticed people sitting in there vehicles in the parking lot - drugs

hanging out in parking lot

sketchy people doing drug deals in the parking lot and im pretty sure there was a prostitute hanging out in the

the breakfast was great. rooms spotless.

breakfast was decent for hot continental breakfast

it is very quiet, clean, beds sleep well, and breakfast was great

the gym was extremely clean and provided the necessary equipment.

very clean,nice staff,excellent breakfast.

was gross, black mold everywhere in the bathroom, shower never stopped dripping, no laundry room like website

cleanliness doors and wood in hallways.the laundry room was very scary and dark.

there was a sign that said there was a guest laundry and there wasn t

the waffles nice breakfast buffet.

bed was nice, breakfast good. staff friendly.

were a few sketchy characters out in the parking lot

breakfast was good for the value & plenty of choices. a prime location. good vibes

breakfast was good. room was clean and comfortable.

is a pet friendly facility which is fine but there appeared to be a fairly fresh pet yellow stain right

i didn't get to enjoy the breakfast because one of my meetings i came to was providing breakfast

laundry out of order

nice place! beds were comfy and rooms were nice. grandson enjoyed the pool.

smoking room

the original room i booked smelled of smoke. it was a no smoking room.

didn't eat breakfast

laundry services were convenient and perfect for us

location was great, room was wonderful. free laundrybwas awesome

sucks the pool close but i understand

room was very big and had a kitchen and little seating area

spa didn't bubble for a good back massage

the the pool is outdoors but i enjoyed the balcony.

no wifi. poor tissues and tp.balcony with no chairs. coffee pot was poor quality.

large construction/remodeling projects underway. the outdoor pool was closed until mid may.

restaurant was not open as advertised on booking.com site. no room service

the bar is amazing

even the cost for laundry was low

nice hotel!free parking!tesla supercharger!

i loved everything. especially the bar and restaurant service

musty smell and when we pulled up there was a poop filled diaper laying near the entrance in the parking lot

parking situation is strange

pets staying there especially when they are wet from the rain.

there was a police car hanging out in the parking lot so that helped make it safer

parking lot kinda small

out breakfast was sufficient and convenient considering pandemic

location and pet friendly.

self-laundry facilty a bonus

garage piled up in all 4 corners of the hotel along with a bag of garbage out by the laundry

laundry room was not working and lots of bugs.

a few approached me while i was doing laundry

only thing about the hotel is the laundry and vending machine prices are high (for a family that is using the

did laundry and had my gym bag stolen from the laundry room. staff didnt seem to care.

service staff was nice, laundry room was very helpful

friendly front desk staff, && even the night laundry girl arw all amazing

staff was helpful. laundry facilities was clean.

no entry door from the back parking lot

laundry facility was quite dirty and some machines weren't working

clean,staff was wonderful ,free laundry area

the hotel has a nice pool, free of charge laundry room, and social meetings with refreshments several days a

free laundry facilities, decent breakfast and great happy hour!

young ladies in laundry nice attentive to our needs

if came late, you might not find parking space.

ms danielle (gm) at the bar was able to find him

the bathroom was too small and they need a bar .

it did not have a bar and the lounge was not up

would be nice to have an indoor pool

it s cashless so when trying to do laundry i couldn t get quarters.

the room was good size. the hotel resturant and bar was excellent.

restaurant was closed and the pool was under maintenance

friendly staff, easy check in, restaurant and bar inside the hotel

people loitering outside in their cars and other non-guests in drive by cars meeting up in the parking lot past

bed good, low water pressure, laundry good,

very quiet,plenty of parking.

i did not like the breakfast

not enough handicap parking

parking was the only difficulty since they have construction equipment taking up their back lot but

they had laundry facilities on site which was great if you're staying more than two or three days

the laundry room also not clean

laundry facility did not work properly and

the room and bathroom, carpet is damaged, bathroom had a twist tie on the floor, no dry cleaning/laundry bag in

the laundry facility was not working and we were not aware

we needed to do laundry, but the drier didn't work, so we needed to dry clothes in our car because the smell

breakfast area is combined with the laundry area

there's not enough handicap parking at the front door.

the internet/wifi did not work (we could not connect) 7

the didnt have anything to drink for breakfast

the bed had a weird stain on it, so i too sleep on top of covers, the wifi didn't work my whole stay, brought

great place for you and your pet

the fact that you are a pet friendly hotel.

pool was empty and not useable which was one of the main reasons we picked this location

the breakfast. food was hot and staff was very pleasant.

laundry room accessible to all the floors

the person who did the cooking was also helping out with the laundry

the linens smelled funny. everything looked clean - maybe just the chemicals used for laundry?

of the things i liked about this hotel it was that it was pet friendly, even though i didn

the pool is outside. thx u

like the smell you get when you put wet laundry in the dryer and forget to turn it on

the laundry room was not clean

the washers and dryer were broken, had to drive down the street to use the laundry mat.

the pool was dirty so the kids couldn't use it.

friendly staff. very clean rooms . parking lot very well lit.

enough wash clothes and towels, laundry facilities only 1 washer and dryer for guest, the room was extremly

the lady who runs the breakfast was an absolute

pool area was a but dirty looking and lacked security

late check out and very close to i-77

i really didn't get to stay long enough. the pool could have been inside. more..............

good hot breakfast

new. clean. nice bathroom. cool shower. very good breakfast spread.

clean hotel. good breakfast and lovely staff

didn’t have breakfast because i was going to a meeting where breakfast would be served

104 was located next to the highway and the wall on the other side was the gym

there was a very strong weed smell in the laundry room and on our floor

i wish breakfast was included.

booked it because of a pool wasn't in operation

pool was closed when they said it was open over the

breakfast was great, location was perfect for accessing 1-77

free wifi friendly staff clean and smelled like fresh laundry soap throughout facility even when u walk through

breakfast was great

it was across the street up two levels and it was raining at night with kids

desk didn t tell us about breakfast so we missed it.

staff was very friendly as always and accommodated my early check in request

staff, nice welcome cocktail and yummy breakfast especially the quiche

location, breakfast, weight room , laundry room.

the pool was nice and clean also

pool area was nice

property was nice, great location, front desk clerk was very nice, breakfast was good!

the front desk staff were very welcoming and friendly and the pool was also very nice

was missing sheets/blanket/bedding for pull-out couch and pen/pad of paper and laundry bag for room and lotion

laundry facilities were to small

breakfast food was cold i had to re heat it i m my room.

pool closed at 11 so even thought we arrived around 9:30, we still had an hour to enjoy with the kids

when we are trying to(family)leave out for our daughter high school graduation walking up to our kids asking

won for the south carolina game cocks great however respect i did not need to see there dirty laundry in front

the lobby restaurant and bar give the appearance of luxury and comfort the actual rooms and hallways leading to

the location, pool and gym

pool did not work; no blue tooth for exercise machines - aux cords needed to connect to the

the hotel is in sections and we had to take 3 elevators and walk thru indoor pool area to from parking garage

like the laundry chute, ice machine and housekeeping closet

also the bar closed early

the rooms are slightly on the small side for anyone who needs space for kids.

the rooftop bar could have had a wider selection of beers and wine.

the rooftop has a bar and refreshments small bites

it s a little far from convention center to walk and i was taking the bar and wanted to walk

there is a bar, snacks and even a gym at the bottom

didn't like that the checkout desk was at the front door and i didn't like that the bar was at the front

comfortable bed and bar down stairs,friendly staff

clean, good wifi signal

this is not me complaining, but we could hear the elevator button dinging and also sounded like laundry was

it would also, as a senior citizen, been useful to have had a hand bar on the wall next to the toilet

this hotel is very pet friendly

the hotel is situated amongst everything. the downstairs bar is excellent.

loves the non- smoking rule especially at outside bar area as i have asthma

laundry room on the 1st floor)

i scanned the bar code as instructed

my husband had to get pot of hot water out of kitchen to fill bathroom sink for our wash ups

room was nice & the breakfast server named janet made is feel at home

breakfast was amazing. staff was friendly and just amazing! a+++

staff is friendly. hotel is clean. rooms are clean and spacious. pool is clean. great location!

the food and pool are great. front desk staff friendly!

i love the staff and location. the gym is good and parking is plentiful!

breakfast was pretty good

fantastic service and super breakfast

but i saw the housekeeper at the door of a room she was cleaning and i did not see any large laundry bag to

location, indoor pool and rooms cleaned.

indoor pool option, nice staff offered late checkout and early check in which was accommodating to our needs

cleanliness and staff the bar was good atmosphere and had good selection

the breakfast was marvelous and by far the best hotel breakfast i have had

everything about the property is nice. pool bar restaurant is really nice

the gym had a peloton bike

facilities are super clean, pool is so nice and even has restrooms right there as well

00 worth of room service and the food sucked

no towels at the pool other than that it was great!

dog food was in bathroom under sink . i don t have a pet

the breakfast wasn't very good no fruit or pastries biscuits hard as a rock the lighting in bathroom

wonderful staff, room was exactly as described. loved having the mini kitchenette.

pool

were unaware of the pool being closed which was very disappointing being 90 plus degrees out

gym was terrible with very little equipment, no towels, no disinfectant wipes

the location and common areas were beautiful. the manager removed the pet fee and our breakfast.

while it was mostly clean, the kitchen and breakfast area were not.

the pool area

i can't wait until the bar area open open i know it would be

not necessarily i didn t like but a part of the wish list would have been to have had plastic laundry bags

(a few other bonuses- they had a laundry facility which was helpful to wash our masks and refresh for the rest

pets would not be on top floor

gym, restaurant/bar closed because of the coronavirus

comfy beds, tall ceilings, cute room decor. the gym has a peleton bike!

we liked the low floor and the location of the hotel. we also liked the laundry facilities.

more help in bar & restaurant

clean -ok gym. people nice.

did, for family weekend, they quadrupled the prices knowing families will pay to come see their kids off to

nice pool and common areas

need more parking spaces.

breakfast is always on point and good i appreciate a great place to stay

needed and indoor pool

more parking

great location. comfortable room easy parking yummy waffles

but was out next to hotel laundry room with people walking in and out and talking

the breakfast was delicious

pool wasn’t open. breakfast closed 30 minutes early.

i wish it had an in door pool..other than that everything was perfect

breakfast

breakfast was a little lacking, i m not a smoker and only available room was smoking, just luck

the breakfast was

parking

property was dirty from the rooms to the parking lot

the breakfast was excellent i would recommend this hotel to others visiting fort jackson

one wash cloth and there was three people, no trash bags in the cans, no bags for dirty laundry, good thing we

room was very nice, bed very comfy, delicious hot breakfast, and nice guest laundry

the laundry facility

rooms were not clean the sheets was not as advertised laundry fresh, the carpet on the floor that i stayed out

gym was better then i thought it would be

clean, friendly staff, out site laundry. great location

our house on base was ready, the breakfast was great and we were put two doors down from the laundry facilities

more variety but actual breakfast is what was received is what was expected

breakfast could be better

not told about 150 pet fee until arrival was told at check in it was one time fee but was billed 450 dollars

on site laundry is great, but you need a to have some type of coin machine to change dollar bills into

also, i love that there is a laundry facility so i can wash my scrubs and other clothes

the laundry facilities needed to cleaned pretty badly

location of the room was right next to the side door and the laundry

room by parking lot