difficult to get around without a car. pool was a little unclean. small but usable gym.

quick service when we asked for an extra blanket. it is updated and nice kitchen.

loved all the staff especially the lady during breakfast she was so sweet and welcoming

breakfast was okay

there were kids everywhere that didn't speak english unattended running around they were in the pool they were

were very friendly and accommodating, was able to gain early check in which is wonderful after such a long flight

free wifi is very sloooooow

hotel has gym in second floor

great wifi, awesome staff.

the gym is too hot and parking is very expensive. not much light in the bathroom.

was comfortable, spacious room big screen tv with smart apps pool and spa was clean and right

nice pool

had to go to another hotel nearby in the morning, the staff was nice enough to have their airport shuttle to

pool shallow and cold breakfast is way too expensive and is not good with a very long wait for food

free shuttle to and from airport

sent down a few t-shirts and underwear for laundry

the bed is comfy, the room is spacious, the gym is nicely equipped and there's a neat pool with an outside

we didn't know how to call the front desk, the wifi was spotty, said connected but didn't work

a very reasonable price for pet fee at $75 the whole stay which i really like

chose this hotel because they advertised having a bar and cafe on site

the sleeping side is very clean and comfortable. i also like laundry room

the hyatt offered a shuttle from the airport to the hotel

would love more outdoor pool furniture to hang by the pool it was pretty basic.

very clean, nice gym and pool. great breakfast

full breakfast with made to order omelets was great

fitness center and laundry were both closed

very clean, great amenities like gym and laundry. friendly and professional staff.

elevator working long waiting period, no gym, no laundry

laundry room is clean

wanted to try restaurant or room service but had no time

laundry room is not enough

like that they have breakfast included as well as onsite laundry facilities

like that i was close to everything being that i was at the ground floor, lobby, pool, gym, laundry and exit to

shuttle starts at 6am

the 2 room suites are perfect for families that want a seperate area for the kids and parents

site, free parking, walking distance to a couple of restaurants, nice landscaping, self-service laundry, mini

received a pamphlet on the hotel and we didn t know where anything was pool, fitness room, laundry

easy to access ( drive/ parking to room), laundry, ice machine and microwave

the water and gym

open pool to cool down

no laundry room

no laundry on site.

the one downside is that there was no laundry on-site and i was advised by the staff that the nearby courtyard

like the proximity to the airport and the free shuttle

service, room, parking, pool, great place to rest and relax after having to put our pet to sleep

couldn t find a guest laundry

laundry room had enough machines to service 3 of us at the same time

friendly, amenities were sufficient, it was nice to have a play room, a business room, a gym, and laundry for

very clean. laundry, staff is friendly.

parking, free breakfast, free laundry

staff first visible when guests walk into the hotel are the reception area person and the bartender

wifi worked really well and we were very satisfied with the stay

very clean and comfortable and the included breakfast is quite good

location, great amenities, great staff, great breakfast

the breakfast is very nice and has an ample variety.

the pool was fantastic, and we appreciated the on-site laundry facilities and ample parking

nice laundry facility

suites were so comfy, friendly staff, pool was great and 24/7 coffee and tea.

really liked the complimentary breakfast

good pool area

the room met all my day to day needs and i love the kitchenette and free laundry machines

excellent laundry facility and fitness centre with high quality exercise machines i enjoyed my stay and would

free on-site laundry facilities were great!!

nice having laundry facilities too

they re was free laundry and a gym, i like how it had a homey setup to it

roomy, kitchenette w/dishwasher, gym, laundry.

laundry area nice as well - free laundry at this time that i m here

they provide laundry service, free wifi (which has a great connection), small pantry, gym, back patio with

and free guest laundry room was very helpful

staff, cleanliness of the room, spacious room , comfortable bed , laundry room on premises, i liked everything

no laundry service

good breakfast. clean, good airport transfer, no laundry room for guests

no laundry facility. more suited to business travelers. extreme overnight parking charge!!!!

location, nice modern decor, very clean, neutragena toiletries, great hair dryer, nice pool and gym

overall facilities, room, service, wifi, price were all fine

hallway outside room filled with fumes from laundry

there wasnt a coin machine provided for the laundry facilities & the front desk didn''t have

pool, gym and laundry were fine

laundry facilities out of service

does not give coins or make change so you have to come with coins and they were unable to sell laundry detergent

no laundry facilities 6

the staff was excellent doorman and the hotel shuttle went above and beyond the call of duty

of shuttle to the airport

shuttle to the airport!

nice crowd of business men and women there for work and also had a resturant there who serviced room service

big room with kitchenette, free parking and coin laundry facility. breakfast is alright.

didnt check later with her to see if they did have change) a $20 ,$10 or a $5 for the vending or laundry machines

didnt sale laundry soap

neighbor hotel of same design and price has free laundry but they charge $5

laundry room halfway broken

laundry room only had one washer and one dryer

no atm and laundry using coins

if you need to do a couple loads of laundry your going to spend 10 $.....

had our luggage stolen the day before and having laundry facilities on premises was such a huge help

good gym and indoor pool

if you re doing laundry, be prepared with quarters because front desk wasn t accommodating

the room keys sometimes weren't working for swimming pool area an laundry area too

the laundry room didn't work.

expensive laundry

laundry room and washing machines filthy with leaking water everywhere

the food was great and the pool was amazing with the jacuzzi very kid friendly

staying with kids and a long travel day a head of us this is not really pleasant

physical layout very modern clean rooms nice pool and nice activities at night for kids also really big

liked the floor access to the pool and gym

i was charmed by the competitve price

laundry machines did not work

laundry machines was a plus as we were traveling light and needed to do laundry

'laundry area' was a single, banged up washer/dryer set outside, accessible to all

laundry area and pleasant staff. old town was interesting

the room carpet and the laundry facilities, as well as the customer service at the facilities

laundry facility was clean and convenient

no laundry service

laundry service wasnt available

on site laundry, gym, and pool

needs mire laundry

location for our needs was really good and having laundry on site was nice

laundry could be easier

i did laundry at the hotel and just about every single piece of clothing was stolen from the laundry room

the laundry room is disgusting

dryer in the laundry ripped me off but most of all the breakfast was very average and we had no air con

i appreciate the complimentary breakfast the next morning to make up for the inconvenience

i loved the beautiful room and bathroom, workout room, heated pool and jacuzzi!

the bar tender was so friendly ana s the bed was extra comfy and the decor was modern

wifi worked as expected

hotel under construction. hard to get to pool and fitness center.

laundry facility had only 1 washer and 1 dryer

there was people that were doing laundry at all times of the night

could use some improvement (doors and pavement a bit dinged up, puddles on the walkways, ice/laundry room could

not many laundry facilities.

people in the hallways and inside the laundry room when i was getting ice, they were up to no good

there is also on-site coin laundry, and a great pool area

they were unwilling to assist or offer apologies for the stolen from the laundry facility and

needed to used the laundry and yhey were very old.

also the laundry facilities were a bonus

facilities including coined laundry... the staff are friendly and helpful..

breakfast, guest laundry area, size of hotel, cleanliness, room itself, decent wifi

good price and it had a pool, laundry room and they provided breakfast.

towels piled up in laundry basket 3 ft high before we had to put it out and go to the front desk to have someone

laundry and coin machine was out of order our whole stay which forced me to launder elsewhere (bit

laundry required cash, instead of having an app attached to it

they had everything we needed; laundry facility, pool, outdoor sitting area , gym and breakfast.

laundry costs were abusive.

the laundry room is kind of dingy

not updated but is on the list, and it was in the back next to laundry room, also we asked for an accessible

laundry room was closed,the bending machines were not available but it is understandable because of

thankful for hairdryer, ironing stuff, laundry facility, shower essentials

desk had no quarters for change to operate the laundry s machines, very unimpressed, i picked your hotel over

had a laundry

a few bugs in the pool.

no breakfast no service nobody, front desk is very bad

to have room cleaned never came, unable to do laundry because they're out of quarters, no adequate

laundry facilities were available on site

gym , pool are closed now due to pandemic & king bed was old & not comfortable . no bath tub

was good but the bar and breakfast was very poor and very expenses not what i expected for what we pay for the

breakfast was horrible and the prices for snacks are way to high also the pool area is in the parking lot feels

filthy laundry facilities. broken down kitchen appliances. dirty bedding. unclean surfaces.

the carpet was filthy and if offering pet friendly rooms they really should consider replacing it with

the room is great (king) with kitchen

the pandemia happen fast and enjoy for a wile the pool and all around.

alittle high but it did meet our expectatios great room clean and spacius for our kids to run

great breakfast, laundry facilities, small cost

guest laundry

good facility, laundry, and breakfast

swimming pool, gym also good(but due to heavy raining, no chance to

covid has affected certain things; the pool and gym were closed.

no laundry facilities

our first room was close to the laundry room and was noise but they changed us room

they charged me for parking and the parking was full. pool and gym was closed.

the gym was brand new. the rooms are spacious, 2 bathrooms and 2 rooms.

coffee/snack bar took 25 mins to get two coffee s

laundry room too small. machine not clean. no complimentary coffee. room rate a bit expensive.

family had been traveling for some time and there was no laundry option which would have been helpful

room service every 4 days, no laundry service only self laundry,

nice laundry facility operated by a downloadable app

it s not an airbnb where i can do the laundry

room in quite spacious and comfortable for long stay the hotel has its own laundry the gym was well equiped only

it was a bigger balcony and they didn't have laundry area, but those things weren't really a big deal

great and view was amazing, my room was upgraded with out additional charge to accommodate for kids

pool and hot tub were great

the bed was like a cloud, room service was great, and the staff was very helpful. amazing stay.

no laundry laundry room and ice machines always broken .

nice people , wendy s and denny is close . gas station big lots , laundry mat .

only thing i didn't like was the laundry room closes at 10, and also not all the rooms have an iron

had clothing items taken out of our laundry

laundry facilities would be nice

they also had laundry facilities which we used

self laundry service was the most convenient to us, as a family with 3 young kids

staff was friendly, helpful, accomodating; appreciated laundry facility; meal/food was good

the hotel was very clean. the room and pool too. thanks.

the pool,mini golf and for sure my room so amazing, i have planes to back again.

no laundry service, you need to do it by yourself and there is no detergent available

room felt like an apartment which feels great, the bartenders were awesome, having laundry was very convenient

i wanted to use the laundry, but they didn't exchange coins, so i had to go all the way to the convenience

love the pool area, and a staff member even gave out free popcycles to the kids

room service was poor and parking was $27

ate breakfast at heirloom kitchen on saturday morning

the roof bar with an excellent view of the city

top bar was super chill with good music

nice pool and jacuzzi

we also loved relaxing out a the pool and hot tub

sparkling pool and jacuzzi that is open and ready to use

beautiful hotel, with great room service (reasonably priced) and lovely facilities.

no microwaves in room poor selection on room service wifi sketchy

my kids love it

wifi for example

i was not able to find the guest laundry, which is evidently in the annex building

they said pet friendly and charged me $161 for my pet... too high price

room service was efficient, safe and prompt

our room had a small refrigerator, microwave, and bar sink

very slow wifi

that my car was hit in the parking lot and the cameras don t work.

wifi worked

wifi didn t work

parking wasn't far and was very close to room

parking is far from the room

usually, i can't because of my laundry soap allergies

never delivered without me calling down to get it and once it was delivered with another persons laundry

location. airport shuttle.

pool patrons in room from many floors up, extremely overcrowded pool a hotbed of nasty pathogens, pet friendly

hotel claims to be pet friendly hut i was honest and did not state my dog was a service animal

pool could have been a bigger and something more for the kids

didn't sleep because there was kids running up and down the hall and our neighbors were banging on the walls

room service was good

pool provides a nice area to relax with great atmosphere

good tv with great channels and on demand movies for the kids

yes, it cost a little more then going to the laundry mat and they only have one but, it is so worth it

the pool area was clean and well equipped with beds and beach towels

of the staff, lovely room, nice breakfast, and excellent facilities (pool, hot tub, restaurants,

going and i mentioned that my flight was horrible,,, he gave me a voucher for a free drink at the bar and he

the restaurant had good food options including a breakfast buffet

were dirty and no well maintained with multiple bags of trash awaiting to be taken out and laundry carts just

laundry, front desk, troubleshooting

room door open next door and people had laundry under garmets drying hanging on lamps

service from employees laundry, maintenance, front desk nobody ever at front desk

night guy appeared to be filling in b c he said he was due in the laundry room later

laundry room, guest to grill outside area, pool, spa, lots of selection restaurants just a skip and

really liked having a kitchen and sitting area. also the laundry room.

i used the laundry mat it was nice and clean

cleanliness, breakfast, gym, staff. fireplace

homey, pet friendly, well lighted area, personable staff. clean walkways.

we found my belongings hidden in the laundry room and many items missing

hotel had a laundry room and it was very helpful coming from the beach with wet towels and swimsuits to have

great, the only issue , we saw a guy coming out from the laundry room, he didn t even say hi or look at us

the cleanliness, the staff, the free continental breakfast the free parking

i wish the breakfast was available a little later.

you needed to do one load of laundry

guests had to squeeze in with staff with laundry & cleaning bins on the only working elevator, with staff

leaking problems and black mold on the ceiling by the elevators on the 10th floor on way to laundry

at check in they didn't say where the breakfast was served, where pool and gym located along with laundry facility

need to fix your laundry facility

well as per usual laundry facilities, pool and vending machines

laundry room had no coin change machine and front desk was unable to change coin either.

they have laundry facilities on site

pizza joint and laundry mat across the street were both a ++ for me

it also had a laundry room, vending machine, and ice dispenser

the pool area is great and heated

the pool area was awesome and the pool bar had a great watermelon jalapeno margarita

spa is great. massage service is incredibly great! all the facilities and stuff - perfect.

this was a weekend trip and we had little kids who wanted to swim

loved the heated pool and the outdoor fireplace

noise woke me up. sounded like industrial laundry or something at 1am.

too many room service trays in hallways that had not been picked up for 24 hours

temperature was cold inside the hotel. pool bar should have more food to offer.

room service was extremely slow

main pool.was empty of water, and was being worked on. but the salt water spa pool was fzntastic

loved the fireplace in our room. breakfast was great

staff was friendly, good variety for breakfast. allows pets!

pets but does not have any pet stations or trash cans throughout the property

we had a full kitchen, with electric stove, dishwasher and full size fridge

large spacious room with nice pool, etc

that you don t pay for parking

pool was underwhelming compared to the pictures

the pool picture should be switched to a more recent one

they used some kind of chemical on carpets i'm very asthmatic and couldn't breathe the pool was closed

clean, no problems with the parking

no laundry services

no pool. the parking was difficult, and it was not as ada friendly as i would have liked.

breakfast

the staff was excellent, kind and professional. the breakfast is wonderful.

great location, room was good, was clean, good breakfast, great parking, was what i expected

the only good thing was the location and the wifi.

pool, the access to the beach, the serenity of the property, and the attentiveness of the

in main building, really nice room with balcony! kids loved the water slide!

i really liked my room because it had a table & chairs facing the golf course very beautiful

room service food was better

laundry room is up and running and ice was plentiful

vending & laundry room for guest is kinda cool

all of the staff were very nice. vending and laundry room was nice and clean.

they're pet friendly too

excellent price, close to freeway exit. pet friendly is the deal clincher.

pool area was clean and nice

dated. no fitness center.

me in had little knowledge of the area even tho he lives there, and did not bother to give me the wifi password

pool/ jacuzzi was very run down

we were able to make the sleeping situation work despite having booked a room with 2 beds for the kids to have

the breakfast was okay

the breakfast and the variety of food offered

gym, breakfast & lots of food options next door you can walk

the breakfast was decent, not sure why the reviewers had a lot of complaints in regards to

clem friendly the breakfast was great staff was great especially the receptionist great location

no laundry facilities on site

it miss the laundry - breakfast was quite few - not cleanings every day

no laundry facility on site. gym facility under construction during the stay.

room was clean, but smelled bad, like a pile of dirty laundry

always had to call laundry for more

laundry facilities, which is always a plus

there is even a small coin laundry on site

close to shopping, the beach & restaurants! they have laundry facilities as well!

the only thing is they are redoing the laundry room, so i was unable to do laundry

had laundry on site

laundry and the guest elevator is not functioning during our stay

breakfast was the typical hotel breakfast, nice location a ton of food options around and close to

we asked for pool towels and they did not bring them

bar area and reception area felt to small

free breakfast is a packaged bag of fruit, danish, breakfast bar and juice

laundry on site

great breakfast - nice pool

the breakfast was excellent. the waffles were good.

our kids had a blast

pool was pretty murky, and there was a sewage smell around it not to mention there wasn t very

nice property with ocean view and golf course

your needs and were extremely courteous and paid attention to your name during dining and at the pool

spa lacking in having knowledge of promotions offered

great resort pool beach clean rooms

i enjoyed the fireplace

loved the laundry option since we had a basketball tournament easy to use and convenient

laundry room was dirty after other guests left it like that

is the second time i ve been there, for sum reason i get the room near the laundry, it s started at 1:30am

it's bummer that he laundry facilities are not working at this time

for it to be pet friendly i think they should have flooring that isn t carpet

on site self serve laundry, small gym, pool and breakfast area

i enjoyed the new laundry facility

appreciated being able to do laundry there as well, my son played a lot of games i had to wash his jersey often

it was clean and the fact that he had jacuzzi ,pool ,restaurant ,gym and laundry room.

onsite laundry was convenient

on-site guest laundry is helpful, but $2.00 for a single load laundry soap is a bit steep.

nice bar area

front desk was really nice, love the indoor bar setup!

didn t know there was a $100 pet fee

i loved that my room led out to the pool/ fire pit seating area

ammenities: frig, microwave, laundry

the bar and restaurant was awesome

and bar were a huge plus

liked it all. the pool area was basic but very clean.

the bar was open there

the breakfast is so so

the breakfast is good

breakfast was good simple because of pandemic ud83eudd26ud83cudffb staff where efficient &

hot breakfast was good and rooms were updated.

something for kids to look forward to when they stay there

on-site laundry a bonus for long stays

there is a laundry facility on the second floor

the laundry room with only one washer/dryer the dryer was not drying the clothes, when i told the front

laundry was horrible, it was very expensive and dirty

except wifi service everything was good

and the laundry area great

location, free laundry, snack bar, gym.

was shocked to see laundry was free to use

facilities like the gym, laundry, and you re own kitchen

love the free laundry , we took our own detergent and fabric softener

close location to relative at leisure world. next time will use the laundry facility.

size of room. guest laundry service

loved that guest laundry room was offered

another big plus was the laundry facility

having laundry facilities came in handy

pool was full of dead bugs

laundry space was outside so i didn t feel comfortable doing it there

convenient location pet friendly comfortable bed microwave refrigerator

i was ge4ready for my wedding and was able to pay small amount for extra late check out

very good parking

plenty of available, free parking

the room was pretty dated and was next to the laundry which was kind of loud.

pool & coin laundry was great loved the ice machines located near pool staff friendly easy check

loved that there was a place to do laundry while chilling at the pool

i could not find the laundry facilities that the front desk had said was located by the pool.

a single load of laundry/ ..wash and dry $8 that's pricey

laundry room hours

would have been nice to have laundry facility open later and a second ice machine on the upper floor

have provided better wifi connection because if i step outside my room on the top floor there's wifi when i go

was not informed if there was wifi

they allow pets, with no questions asked, which is awesome for us sinse our cat goes everywhere with us

nice staff, hot jacuzzi that was open till 11 since it's away from the rooms, modern laundry, candy in the

clean and well appointed amenities like laundry and business center available

there was an excellent laundry

comfortable rooms ans great pool. laundry was good too.

hotel is nice in good location and very kind and helpful staff , the laundry room very helpful thanks for all

laundry staff are totally out of control as the are not organized at all

food in restaurant excellent, bar friendly

two out of the three room service meals i had went straight into the

the pool deck was wonderful but best of all, the staff was superb

got in late just before 11 and the bar just called last call and wouldn't serve us so a later last call would

laundry room facilities didn't work well. got locked out of our rooms one night during our stay

a room that had a bad odor and right next to the laundry room.

laundry is card only all the staff are friendly & approachable

we sleep in late, so we never made it to breakfast

breakfast, pool and gym were good

good food but if you re still hungry, not the place for a french laundry style tasting menu

gym wasn t great and i think maybe for the price you re paying per night, it could feel a

room wad the king sized room with kitchen

at $550/night, parking should ve been cheaper, the pool should ve been more luxe and the pool bar service

too rainy to visit upstairs but main bar very noisy

plus: excellent breakfast, laundry facility, open courtyard in center of hotel, free parking, fridge, microwave

have a microwave and then when i got there it didn t :( they have a microwave avaible in the laundry room but

spacious comfortable rooms. onsite laundry. good breakfast. hot tub.

everything was closed no laundry no gym no pool no bkfst

the roomsa are large, comfortable, laundry on site, breakfast was amazing, pool stays open til 10, staff was

the outside door to the laundry room was very

free guest laundry too which was really

the food the employees and the cleaniess of the property. and the laundry is free

clean ,complementary dinner ,complementary laundry, kitchen dishes, daily house keeping

the dryers in the laundry room sounded like they were going to take off and didn't work very well