we found my belongings hidden in the laundry room and many items missing

great, the only issue , we saw a guy coming out from the laundry room, he didn t even say hi or look at us

hotel had a laundry room and it was very helpful coming from the beach with wet towels and swimsuits to have

pool was open, very clean, coffee ready in the lounge in the morning, frendly staff very welcoming,

free parking, and breakfast,airport shuttle, organized room layout with hooks to hang jackets.

i used the laundry mat it was nice and clean

laundry room, guest to grill outside area, pool, spa, lots of selection restaurants just a skip and

really liked having a kitchen and sitting area. also the laundry room.

the pool view and the basketball court and breakfast was great.

good size , clean room, fully equipment kitchen

gave us smoking room instead of requested non-

rooms are supposed to be no smoking and they smelled like cigarette

clean, no problems with the parking

they used some kind of chemical on carpets i'm very asthmatic and couldn't breathe the pool was closed

3) the wifi dose not work 4) lots of homeless people on the hotel

no laundry services

breakfast

turkey sausage for breakfast. serve the real pork sausage.

daily breakfast choices were very good

parking

i was not able to find the guest laundry, which is evidently in the annex building

king suite was very spacious and comfortable

onsite dining along with pool and hot tub as well as a gym.

furthermore, the wifi connectivity was substandard, significantly hindering the ability to work effectively

the bar was a really cool feature in the room

laundry is overpriced and the dryers don't work well

the homeless people doing drugs in the laundry room and leaving there drug foil and trash all over the hotel

laundry room is open all night which is where people like to go to smoke their drugs

the only thing is they are redoing the laundry room, so i was unable to do laundry

there is even a small coin laundry on site

all of the staff were very nice. vending and laundry room was nice and clean.

vending & laundry room for guest is kinda cool

laundry room is up and running and ice was plentiful

a budget stay it met all the requirements - there was plenty of parking, the room and bathroom were very clean

free parking

never delivered without me calling down to get it and once it was delivered with another persons laundry

usually, i can't because of my laundry soap allergies

weren t ready until 4pm but it was nice that the pool and gym were open to pass the time

great staff. lots of parking. valet or self park. huge hotel. restaurant and bar in lobby

clean room, pet friendly.

yes, it cost a little more then going to the laundry mat and they only have one but, it is so worth it

gym was 24 hours

aware of the $16 parking fee, also, the day we were there, the pool/spa was nasty, had a lot of floating white

hallways floors, air condition filter needed to be changed - bad smell precluded usage, wifi would not work for

pool and jacuzzi were cleaned and there was plenty of room to sit and relax

they didn't have laundry facilities

in the room, i had homemade food that went bad and had to throw all away :( no jacuzzi, no laundry

it miss the laundry - breakfast was quite few - not cleanings every day

room was clean, but smelled bad, like a pile of dirty laundry

always had to call laundry for more

garage parking high cost gym was not open room service for food orders not available to go dining options were

tv in my kids room didn t work had to chande anda my hair dryer in my room didn t work they brought me a

we don’t have kids-but kids were excited in the morning and we could hear them in the hall

i liked that they had a small canteen and a nice bar with a water fall backdrop

staff who were friendly and professional, including parking attendants, registration, room service and maids

it was a bigger balcony and they didn't have laundry area, but those things weren't really a big deal

room in quite spacious and comfortable for long stay the hotel has its own laundry the gym was well equiped only

excellent size rooms, the gym was great

the pool and gym were very clean

only slight inconvenience were the pool towels were lacking and needed replenishment

if there is a spa in the hotel it would be great.

gym was too small and i expected them to have a decent sauna/steam room but they had a tiny sauna

and bar exceptional food was particularly good and great value staff were very

the airport shuttle was not available when we needed it

the gym could be larger as it was very crowded at 5:30am to the point that some folks couldn't find

complimentary wifi could be better.

recommend for free shuttle bus transfer to highlight of newport beach city or give a special rate fee for

the bar tender was so friendly ana s the bed was extra comfy and the decor was modern

desk personnel and hotel shuttle bus drivers are very friendly, phone service personnel are very helpful

wifi worked as expected

no laundry service, you need to do it by yourself and there is no detergent available

i wanted to use the laundry, but they didn't exchange coins, so i had to go all the way to the convenience

room felt like an apartment which feels great, the bartenders were awesome, having laundry was very convenient

room service was poor and parking was $27

town for work, it was late at night and i was tired so i tried to check in with just me and the kids, but i had

i was able to do laundry

i could not find the laundry facilities that the front desk had said was located by the pool.

sized rooms with all you need including fridge and coffee machine, great pool and laundry area, good location

laundry next door to room was noisy, particularly the chatting staff.

the hot tub, pool, and the ability to do laundry

very stylish fun hotel! loved the pool area!!

cleanness of pool area and gym poor!

restaurant & room service were both awesome

place everything was good, beds were super comfortable and the food was great from room service

there is a shuttle but it only runs about every hour and does not have to put all for early morning flights or

extended stay, laundry and cleaning done only on request or on checkout - better for the environment

neighbor hotel of same design and price has free laundry but they charge $5

other patrons dirty laundry by our beds was not discounted our put in another i have stayed here many a times

laundry room halfway broken

nice and quiet. laundry room,the kitchenette -fridge ,stove,and microwave,a/c heater unit .

no laundry facilities 6

loved how clean it was and it always smells fresh after room service

relax by the pool, enjoy firepits, bar and friendly staff! i will be back soon!

i booked this hotel for my daughters and there kids so we could have a day at the beach on mother's

was hard to find the shuttle pick up zone

laundry room no soaps dryer didn t work had to get my money back

there wasnt a coin machine provided for the laundry facilities & the front desk didn''t have

laundry facilities out of service

pool, gym and laundry were fine

hallway outside room filled with fumes from laundry

no laundry facility. more suited to business travelers. extreme overnight parking charge!!!!

no laundry service

good breakfast. clean, good airport transfer, no laundry room for guests

it was nice that the hotel served wine at a small bar there

nice bar with appetizers for purchase. very clean.

on-site guest laundry is helpful, but $2.00 for a single load laundry soap is a bit steep.

we didn t use every amenity we liked the fact that there was a heated pool, a bar (with delicious espresso

nice clean room. bed was comfortable. we enjoyed a dip by the pool.

didn t know there was a $100 pet fee

i loved that my room led out to the pool/ fire pit seating area

the one downside is that there was no laundry on-site and i was advised by the staff that the nearby courtyard

no laundry room

no laundry on site.

good hotel with good infrastructures, free airport shuttle

service, food, grounds, staff, gym, pool, tv, bathroom, bed, pillows, all exceeded expectations

had a laundry

desk had no quarters for change to operate the laundry s machines, very unimpressed, i picked your hotel over

thankful for hairdryer, ironing stuff, laundry facility, shower essentials

asked if they serve breakfast, was told yes

no pool heating cooling unit in room very noisy fitness room with broken

to have room cleaned never came, unable to do laundry because they're out of quarters, no adequate

laundry facilities were available on site

restaurant/coffee bar wasn t open at all, that would have been nice and the street noise is noticeable in the

the wifi was easy to connect to and fast.

staff very helpful. room was clean. nice gym.

no laundry facilities

our first room was close to the laundry room and was noise but they changed us room

no swimming pool no gym = pure sadness

also they didn't have enough cookies stocked up for the kids

they charged me for parking and the parking was full. pool and gym was closed.

site, free parking, walking distance to a couple of restaurants, nice landscaping, self-service laundry, mini

received a pamphlet on the hotel and we didn t know where anything was pool, fitness room, laundry

easy to access ( drive/ parking to room), laundry, ice machine and microwave

staff very accommodating and very friendly. this includes the bar and restaurant staff.

the bar and lounge is next to the restaurant where today i had the kobe beef burger so fresh it was

laundry room facilities didn't work well. got locked out of our rooms one night during our stay

laundry is card only all the staff are friendly & approachable

a room that had a bad odor and right next to the laundry room.

communication, service provided, healthy harty breakfast options all reliable and

excellent staff and breakfast

had our luggage stolen the day before and having laundry facilities on premises was such a huge help

no atm and laundry using coins

laundry room only had one washer and one dryer

if you need to do a couple loads of laundry your going to spend 10 $.....

they take pets

very clean, great amenities like gym and laundry. friendly and professional staff.

fitness center and laundry were both closed

elevator working long waiting period, no gym, no laundry

laundry room is clean

were hugh fans everywhere, areas taped off with plastic, only one elevator working,hotel full of kids playing

like that they have breakfast included as well as onsite laundry facilities

laundry room is not enough

like that i was close to everything being that i was at the ground floor, lobby, pool, gym, laundry and exit to

no room service

and the client's that were out side smoking marijuana on the benches as my kids walked by to parking

laundry staff are totally out of control as the are not organized at all

as a country, the staff here made our stay as comfortable as possible & we were able to enjoy the pool as well

i brought caviar to my room for new years eve and room service brought me all of the condiments ( chopped onion

kids had a great summer vacation before heading back to school

it has room service and the pool and jacuzzi are open

the breakfast is very nice and has an ample variety.

lobby,bar,breakfast,cleanliness,rooftop pool

spacious rooms, comfy bed, good value for money, decent breakfast

location, great amenities, great staff, great breakfast

breakfast, options for healthy food, and daily on-the-spot preparations from the home chef

sent down a few t-shirts and underwear for laundry

the gym is nice

location was perfect, the rooftop pool was gorgeous, & the amenities & comfort were beyond our expectations

rooms, facilities and pool area are well kept. modern look.

gym and quiet room

pet and location

swimming pools, golf lessons for kids, ping pong table, mini golf in the swimming pool and water slide, some

pool area was great for the kids and adults

room service cleaning was not what typically is to be expected we had to ask for a double cleaning

i had to call house keeping, font desk, and room service (3 calls) to finally get the bottle opener but the

room service slow. had to call twice, multiple times.

great gym and pool

bar was busy so getting drinks was slow although server was very nice

the hot tub and pool!

great service, beautiful rooms, nice gym & fun pool.

the sleeping side is very clean and comfortable. i also like laundry room

parking at $20/day (lot was full though). small pool.

free breakfast was good with a custom omelet bar, food was not amazing, but free is free and we appreciated it

the layout of the room; more like a studio with everything you could need in the kitchen

very clean, great breakfast, good price and location, great staff !

nice laundry facility

the pool was fantastic, and we appreciated the on-site laundry facilities and ample parking

very clean. attentive staff. great breakfast and evening socials. we will definitely be back!

property has a kitchen and stove and it was so easy to cook for our less than 1 year old baby

bed soft and comfy shower spacious room spacious liked the kitchen liked breakfast

good food but if you re still hungry, not the place for a french laundry style tasting menu

gym wasn t great and i think maybe for the price you re paying per night, it could feel a

fabulous decor cool shuffle board in bar area

the pool was not clean, found plastic and wipes in the jacuzzi. restaurant was too noisy.

no need for a car, close to everything. pool service was exceptional!!!

noise woke me up. sounded like industrial laundry or something at 1am.

were covered in green slimy mold, tiles were busted off or broken, a bunch of machines in the gym didn t work

to call room service and there was no answer (10 minutes)

food was not available at the hotel. the food at the pool snack bar was good.

room service breakfast fantastic spa - use of steam, sauna, jacuzzi, salt water pool all complimentary

also loved the pool experience and hanging out near the water slides our kids loved it

the sink drain didn't work properly, one of my pet peeves in a hotel in any price category and unexpected in

the front desk gave us a choice between a pool view and a mountain view

the pool and jacuzzi

they stuck me between a family with 2 screaming kids on one side and 18 year old soccer players on the other

they also have a very tiny gym, but its great

bar should open earlier, we are on eastern time-3 hours ahead so wanted drinks earlier that bar

liked the shuttle service. room is clean and quiet, a bit small.

wifi is too slow. and they used to charge extra parking fee. i have to call to claim it back.

nice room, decent size with good price. there is a heated pool and a spa which is awesome.

we are able to use your bbq pool area to cook and feed the kids and you guys have had no problem with it

the pool was beautiful, the two bedroom suite was beautiful and the breakfast was amazing

wifi was very poor

breakfast was okay

6th floor smelt like pet urine

had two wait two hours to do my laundry and couldn't dry it because it became too late

laundry room was a major plus as we used more than once during our stay

i was told the steam from doing the laundry set it off

the price to do laundry is a bit high. we end up going to a place outside the hotel.

guest laundry facility most appreciated as i had a long stay

the laundry facility was out of order and i had to go next door to use laundry facilities

nice view from the little patio. laundry and ice convenient and working.

laundry onsite was broken

the laundry room has only one washer/dryer unit

laundry facilities on site

are spacious and well equipped and the hotel amenities including laundry room and breakfast are very convenient

spacious, has all the luxury s an apartment would, pool, seating areas, laundry room, and pet friendly

loved the pool area and laundry facilities

facility is great- small pool, laundry room, full sized kitchens, nice walkways, close to freeway

stove top, microwave, community laundry and etc

the dirty laundry roller bin was parked outside of our room the whole time we rented our room

the laundry room is disgusting

i did laundry at the hotel and just about every single piece of clothing was stolen from the laundry room

the washers and dryers were not working therefor i had to get up early in the morning and go to a laundry mat

dryer in the laundry ripped me off but most of all the breakfast was very average and we had no air con

laundry room, refrigerator, coffee 24hrs.

people in the hallways and inside the laundry room when i was getting ice, they were up to no good

a problem with a noise coming from the nearby laundry was solved very quickly the same evening

laundry room had only one set of washer dryer for the whole hotel

laundry facility had only 1 washer and 1 dryer

there was a laundry

they were unwilling to assist or offer apologies for the stolen from the laundry facility and

also the laundry facilities were a bonus

i had to wait quite awhile in order to do my laundry, as others were doing there's

facilities including coined laundry... the staff are friendly and helpful..

towels piled up in laundry basket 3 ft high before we had to put it out and go to the front desk to have someone

laundry required cash, instead of having an app attached to it

good price and it had a pool, laundry room and they provided breakfast.

breakfast, guest laundry area, size of hotel, cleanliness, room itself, decent wifi

room key malfunction twice. and not access to laundry room and gym.

no laundry service

laundry service wasnt available

on site laundry, gym, and pool

no laundry

pool, the hallway, the housekeepers/ vacuum, people going up and down the hall to get ice, their laundry, or

the laundry room didn't work.

the room keys sometimes weren't working for swimming pool area an laundry area too

if you re doing laundry, be prepared with quarters because front desk wasn t accommodating

expensive laundry

the pool was clean and had laundry facilities on site

the laundry room is kind of dingy

the rooms were, the above average breakfast, and the better than basic amenities, such as the laundry facilities

not updated but is on the list, and it was in the back next to laundry room, also we asked for an accessible

they had everything we needed; laundry facility, pool, outdoor sitting area , gym and breakfast.

we appreciate the friendly staff, the free parking, the amenities provided for the price (pool, laundry facility

free laundry

they re was free laundry and a gym, i like how it had a homey setup to it

excellent laundry facility and fitness centre with high quality exercise machines i enjoyed my stay and would

the room met all my day to day needs and i love the kitchenette and free laundry machines

nice having laundry facilities too

parking, free breakfast, free laundry

friendly, amenities were sufficient, it was nice to have a play room, a business room, a gym, and laundry for

on site laundry was super helpful since my son had to wash his baseball uniforms ( we were there for a

very clean. laundry, staff is friendly.

couldn t find a guest laundry

the carpet on walkway needs replaced need to sell small laundry products.

no laundry. basic.

free parking and wifi

facility, excellent staff, delicious breakfast and service, free parking, and convenient location

wish the spa was hotter!

room service wasnt very good

restaurants and watertable bar were great

love the food (room service breakfast of avocado toast) and final night, dinner at watertable

staff at the pool were not very friendly or warm

amazing for family and kids

laundry room machines were not working

spa service was lovely

we loved the service at each restaurant and bar and were very happy with our stay overall

my kids and i had a wonderfully relaxing fun time

restaurant needed more staff and water slide needed to be open longer with the amount of kids present

gym was fabulous

we were put on a floor with loud kids

it was a sunday, had a dj and was a good group of people- kids and adults

the gym was exceptional

the pool/spa were great

problem but big one was i had to leave at 8 am to catch a flight and i had breakfast included in my deal

my husband loved using the gym each day and the corn hole game was great for the whole family

didn t arrive on the second day with room service, although i put the card on the outside of the door by 9pm

lovely hotel. very friendly staff. excellent facilities. great place to stay with kids.

breakfast was tasty

no laundry

positive, my only negative is that the wifi is slow and i had to use my cellphone hotspot for accessing the wifi

paying for parking

the price is right and the parking was good and all the services

the parking area is really small

filthy laundry facilities. broken down kitchen appliances. dirty bedding. unclean surfaces.

the pool is not open in the morning.

admit all in all very nice spacious and easy access no major noise cooking was great with the kitchen tvs good

the cleanningless of the room, pool, spa and the service of the hotel personal were outstanding.

the breakfast was great and the full kitchen is always a plus for a long stay

good facility, laundry, and breakfast

guest laundry

great breakfast, laundry facilities, small cost

gym equipment wasn't working - only

the gym was nice and so was the daily breakfast

fact i slipped and fell by laundry room

was decent, minus the egg omelets - room was big , clean and comfortable - great location - clean laundry

was terrible,sink was plugged and smelly, laundry room was filthy, it was so dirty, the clothes you wanted to

also their laundry room only takes credit or debit not coin and the dryer does not dry

laundry and jacuzzi need to be open later so can get laundry done and relieve some soreness before

you needed to do one load of laundry

guests had to squeeze in with staff with laundry & cleaning bins on the only working elevator, with staff

leaking problems and black mold on the ceiling by the elevators on the 10th floor on way to laundry

the hotel was quiet and had laundry room

need to fix your laundry facility

wifi somewhat unstable

the spa tub was so nice will definitely book again and price is reasonable

parking

safe for parking cars, outside look clean, has ice machine,

no pool

the view and the golf is stunning!

breakfast buffet, very friendly and perfectly trained personal, great location, huge pool, affluent

fabulous resort with great facilities staff and golf...pricey but worth it!

breakfast bar should have warm pancakes or waffles for $50 per person

pool at a hotel i ve been to in years, great service, great food and absolutely beautiful grounds

it also had a laundry room, vending machine, and ice dispenser

and not have me make a trip to my bank at three in the morning just to wash my clothes in your laundry mat

also, both of the dryers in the laundry area are out of service

laundry room had no coin change machine and front desk was unable to change coin either.

well as per usual laundry facilities, pool and vending machines

there is laundry room and it is useful if you travel with kids

over priced for what we paid at other hotels and having to pay for parking and 6 dollars for laundry was was

i tried to use the laundry facilities

the coffee at breakfast.

the lack of adequate breakfast service .

pool was full of dead bugs

no change machine in laundry room

all the hotel staffs was exceptional! great value,location,clean and completely breakfast.

choices very good, kitchen in room was well-equipped with everything needed (including a toaster)

i did like the kitchen, conjoining rooms and the shower essentials

pool access due to seasonal use only

terrible wifi

weird layout... tricky to navigate parking the first time. (not much you can do about this)

parking a little tight

though the motel was very dated and the parking was super tight, the room was clean and a little updated, clean

wifi instability

laundry out of service

7 nights with no laundry available while in town for softball tournament, stayed on 8th floor which popped with

were lumpy, the pool was not heated as described on the website, the hot tub didnt work, the laundry facility

great location... super friendly staff..... fast wifi.... good breakfast.

complimentary parking

the girls did a great job of making sure i could do my laundry after hours since i had been traveling all

no a/c in either room. no laundry facility onsite. construction noise everywhere onsite

nice people , wendy s and denny is close . gas station big lots , laundry mat .

laundry facilities would be nice

only thing i didn't like was the laundry room closes at 10, and also not all the rooms have an iron