the breakfast is good too

room breakfast staff

food. breakfast is too basic. cheaper hotels have better food.

location very good, breakfast as usual. people really kind

room service is not responsive (40 minutes wait)

breakfast was very good

breakfast was great, there were many options and the staff was constantly refilling the bar and

the breakfast had both hot and cold items and staff was friendly and helpful

on-site parking, modern facilities.

breakfast was so so

the laundry facility is a plus too

pool was freezing cold,

parking is small and shared with a restaurant.

breakfast could have some general options rather than focusing on only mex and japanese type of

the complimentary breakfast offered coffee, juice and mexican breakfast

dated, lift not working, cockroaches in the pool area, very poor breakfast

slow internet, pool was not very nice

the rooms have great space. breakfast is good.

dated, lift not working, cockroaches in the pool area, very poor breakfast

the breakfast was very simple, only little choice, and it was not breakfast buffet, someone gave you

breakfast very good

the pool is nice. breakfast wasn't bad either. room was a good size.

room reservation with no breakfast,hotel location was ok.

room was ample, bed was comfortable, breakfast was delicious

restaurant was good, free breakfast buffet was very nice

breakfast coffee ran out early; staff slow to make more

sweat-soaked pillow poor beds with no blankets noisy restaurant next door utill midnight poor breakfast

a delicious breakfast included

very close the the mall and most concurred venues. breakfast was included as well

old towels, breakfast was horrible

parking is limited, must plan check in on time.

limited parking,

it has limited parking places

the wifi connection, i couldn t get it.

parking: you have to race in the night to get a spot and one of the security staff told me you can

and you could order room service if you want

private parking

wifi worked well

the breakfast is fresh and delicious

breakfast was included

very good laundry is well overpriced that s only issue

laundry service was extortion

laundry is very expensive i paid 100 dollars for one bag of washing i couldn t believe it

good laundry very expensive

very good laundry is well overpriced that s only issue

laundry service is not efficient

maybe a better breakfast

breakfast (included) was better than i expected

more variety of menu for breakfast

water leak in bathroom floor, breakfast not satisfied. not enough of drinking water.

breakfast was nice but mostly the service great great service

comfort and pool

everyone was wonderful, underground parking. comfortable and very clean.

breakfast is not worth an upgrade in price

the room was clean, the breakfast was good enough

lobby and parking very clean , the staff was friendly

provided breakfast was terrible

breakfast is plain offer no butter nor jam for toast

the breakfast could ve had more flavor.

want to charge you for everything to use the pool to the gym

good breakfast

good spa ofuro for relaxing

i like how clean and modern the rooms were. i also enjoyed the gym and how clean it was.

social time (free dinner tuesday-thursday) - possibilities to make laundry for free - perfect location for

lovely outdoor patio area full kitchenette in our suite good breakfast

comfortable suites, good breakfast, gym, pool and very useful to have washer/dryers available

aircon in the gym didn't seem to work (could do with some mesh blinds at the windows to block out the afternoon

the staff were great (which included the cleaning, parking, restaurant and reception staff) and we were allowed

large rooms, very quiet, great pool, gym, interesting breakfast, easy parking

large rooms, very quiet, great pool, gym, interesting breakfast, easy parking

breakfast was very poor, same menu of 4 meals every day without vegetables, sweet, just only toast

the whole hotel was super clean, great accomodations and breakfast was

breakfast and pool

lift was broken, lobby air conditioning weak or off, floor and gym air conditioning was off and no way to switch

parking. i was the only visitors.

some times pool was rented for party and as guest i couldn t use it.

like the location, its very quiet the pool area it s amazing and the bar it s wonderful

i ordered room service and the hamburger bun was molded. it was in plain sight.

breakfast the coffee machine wasn't working elevator has issues detecting cards room has a lot of

breakfast was good, different dishes every morning, ladies attending the breakfast room were always

everything, although the mini bar is located at reception.

breakfast and employees

too cold the pool water

breakfast good enough

the pool

the parking to far-there was no towels and no outlets to charge phones the fan was noisy the toilet did

parking, staff, hot water.

breakfast

i was attending the rotary district breakfast at the casa de la cultura.

we loved the pool and going up to the rooftop

polite staff. good breakfast. good food and room service.

the treadmill machine on the gym doesn't work .

they were nothing fancy but the kids liked to use them

is pet friendly

they were nothing fancy but the kids liked to use them

day i stayed there was a big group of kids that camped trough the night they where playing and screaming till

swimming pool huge and warm

traffic noise considering it's right next to the highway, though a little does come from the pool area

the bed and the breakfast were excellent. the swimming pool too.

room was huge, the pool area was really clean, this is a very smart hotel in a very nice building

also, room service is only available during their restaurant hours

the stay was pleasant the staff at the bar was great so were the cleaning lady..

the wait staff at breakfast could not have been more pleasant

the back yard and pool

great pool area, a good restaurant, and comfortable rooms. wifi and free parking.

desk had horrible attitude and room service took so long even though in room it s says in less than 30 min

great pool area, a good restaurant, and comfortable rooms. wifi and free parking.

pool, the auto laundry service, although the laundry machine wasn't very clean, we liked the beds and pillows,

huge underground parking (which is free if you stay in the hotel)

pool and the gym

pool and the gym

pool, the auto laundry service, although the laundry machine wasn't very clean, we liked the beds

strong wifi

no matter how tight you turned it was still leaking in room 542, unfortunately only had buffet breakfast available

reservation was made for two adults and two children and breakfast was included

cold water in the pool, breakfast

all the members of the staff (reception, restaurant, pool, etc) were extremely helpful and

pool was great, it wasn't cold, but it was cool enough to refresh

other rooms around guanajuato but was worth every penny especially when looking for a room with a spa bath

parking situation is difficult sometimes

only issue is they claim they have parking sports in front of the hotel reserved for guests (i called in and

the wifi was the best amongst all the hotels i have been to in mexico

i you tried to call room service, phone never rang

they need to improve the wifi connectivity

spa facilities

i ordered room service for breakfast but once they didn't show up

10/10 room service daily

2) the building was beautiful 3) the staff were very helpful, helping me with calling a taxi and laundry etc 4

i would suggest a buffet concept swimming pool could use much more water, make a combination with the restaurant

the room include the parking and in 10 min walking you are in the city center

the furniture, parking place and kindness of the staff

the parking, the view from the balcony, the patio.

the location is high on the hill, it was complicated to reach the hotel and get inside the parking

we enjoyed very good traditional breakfast

parking was not a great scenario, but was understandable due to the location

place was great, the breakfast was awesome, and the staff was super helpful

nice breakfast on the terras with a view on the city

wifi was very bad and it was easier to use my mobile data to get things done

wifi was decent in room, they also have breakfast which we did not eat

facilities, comfortable bed and bedsheets, excellent quality breakfast, friendly staff, secure parking, good

weak wifi: it never worked for us

the free onsite parking was a blessing in a city where parking is difficult and expensive

good, varied breakfasts, water bottles supplied, and great cleaning service (laundry on site)

no wifi at all even though it was promised

wifi and the breakfast was cooked well but the accompanying buffet items were not very appealing

no wifi whatsoever. they couldn t give us the right password.

wifi was a bit sketchy.

the facade and exterior are beautiful and it's nice to dine by the pool.

when we went down to the bar/restaurant, no one was there

the booking came with a free breakfast but i had to ask for it and my request was met with some skepticism

the hotel breakfast is superb, with a whole spread of orange juice, buns, fruit plate and a main course of

and in the sink so that was pretty unpleasant, at the checked in we were told by the staff that breakfast started

the room, the view, and the breakfast. the staff was great as well.

the owner who insisted we were wrong but there is no denying that their ad says things like a kitchen, coffee

since our room was the one under the kitchen we heard all

i booked this location as i needed parking

parking spot entrance a bit uncomfortable but

our room was next to recption and parking lot so it was a bit noisy.

the room was cleaned daily which was nice and laundry was available for an extra charge

parking available

lovely outdoor space, adequate parking, animals allowed, good wifi, etc

we did use the shared kitchen, which was like a commercial kitchen

lovely outdoor space, adequate parking, animals allowed, good wifi, etc

parking situation

if you have a car and plan on parking in their facility make sure it s a small call

the kitchenette was very useful for saving some snacks and preparing a meal to take with us on our

to park close to the property, you need to find an outside parking and pull the luggages up a steep street to

there is a rooftop terrace overlooking the city, and the wifi was strong and consistent

they put us betweent the laundry room and break area for the employees

also, wifi service is awful it keeps cutting off

no wifi in room

wifi didn t work neither did the televisions

poor wifi connection

did some laundry there with quick turnaround and reasonable cost

noisy at night because they do laundry at midnight

the free breakfast was super delicious, and we really felt taken care of

fresh cooked breakfast everyday comes with the stay

hotel is very quiet, the rooms are clean and tidy, and the breakfast is delicious

room was close to laundry smelt laundry oder till evening

good wifi

its lack of frigo bar in the room or in the whole hotel.

did like because is pet friendly and is in the best location

noise from outside, especially from the bar until 3am???

the bar and street are very loud at night

the best part by far was the bar staff in the speakeasy-esque bar downstairs

cost, friendly staff and 24 hour room service

fast wifi

music from the bar was unbearably loud on a saturday night and went on to past 1am.

gym facilities need improvement. limited equipment and the cycling bike was broken.

so lucky i got the last room available and the firework show from the rooftop bar is unforgettable

rooftop bar with stunning vistas

bar is awesome, i don't know why there weren't more people up there at night

room was on the third floor and there is a bar and discotheque on the roof above and the music was loud and did

laundry shop nearby

an outstanding stay at this hotel---quiet, very clean, great wifi, spotless bathroom with excellent shower

breakfast offered in nearby hotel which food has plenty choice and service is great

i was a bit disappointed with the breakfast but everything else was perfect.

breakfast was amazing

the staff is very helpful, shout out to the lady who helped us with our laundry

to find the way to the parking option, because it was below in the tunnel system

location breakfast room with balcony

the room was perfect, free breakfast delicious and the location of the hotel was the best

the location was perfect, great breakfast was included and customer service was on point!

breakfast was disappointing. choose to breakfast elsewhere the second morning.

breakfast was delicious, room was very beautiful, shower and water pressure was wonderful

we looked at laundry and an alley

old fashion style is fantastic. the old style bar is incredible.

service and even though that the restaurant was almost empty, we had the same situation during breakfast and

breakfast was great, perfect location

the front desk didn't communicate with the parking

smell of laundry detergent in the room, didn t go away during our 2 night stay

hot, fan was provided but nowhere to plug it in, i had to place it on the bed luckily had 2 beds, wifi was not

spend 8 days on the hotel and we never had wifi we had to go to the lobby to get a very weak connection

the wifi was not good and there was no ac

the wifi is not so stable