pool was dirty and less water

use of the kitchen and the all unit to ourselves

it has a beautiful garden and pool with sculptures and the two-story units with bedrooms over a kitchen and

it is a very atypical hotel, my room was located in a building with 3 other room; we shared a kitchen/living

grounds and pool good security ability to cook own meals (good thing as hotel restaurant grim looking and/ or

did not like that we could not connect to the wifi

our room was just next the motor bikes parking

wifi is unexistent

and helpful staff nicely decorated hotel and room parking hot and cold water work well wifi works

and by the way there is security parking for your car if you arrive with it

location staff bathroom decoration parking

very slow wifi in the room.

location and parking

wifi connection was good

room is very nice, the included breakfast is nice as well, and the location if you're going somewhere in

think the breakfast should be different from onebday to another because having the same breakfast everyday is

it s clean and you are paying the fair price of what you re getting. basic but good breakfast.

the gym facility is also good if you just want to get some cardio and basic work out

swimming pool was not heated

breakfast at the hotel was overpriced and not very good -- too salty to enjoy

the breakfast was ok

nice staff, good pool, beautiful gardens. very good wifi

one had towel provided for two guests and one bath towel each which had to be used also at the pool

i didn't like that i didn't have time to get in the swimming pool :(

breakfast is listed as $65 us

the swimming pool is really small.. still good to refresh.

they did whatever was in their hands to ensure me and my kids had what we needed

purpose / comfortable / welcoming personnel / nice breakfast / good restaurant / nice swimming pool area for

they did whatever was in their hands to ensure me and my kids had what we needed

wifi connection was so poor, some times even google didn't open

in order to get to the entrance yo have to go thru the parking lot.

great place with excellent continental breakfast

the breakfast very good,the room small and clean

breakfast was always delicious

the breakfast was good and healthy but it was almost the same every day.

near the airport and the shuttle bus runs frequently

free shuttle (2min drive to the terminal)

nice restaurant upstairs and gym facilities

the breakfast room service was ice cold, the machacado con huevos was unfortunately not eatable and it's just

clean, quiet and walkable to the airport even though there is free shuttles.

of enforcement for masks especially during busy breakfast times

near the highway for long drive break great breakfast .

breakfast was good.

well lit, spacious parking

price per night was fair, fair size rooms, free breakfast with lots of choices and strong

the room was clean and when we ordered room service once, the food was good.

no breakfast nor other meals provided, paid or free.

then call and order room service

the breakfast had few options, the room had few outlets. towels were old

they threatened us by telling us we could not take our car out of their private parking lot, if we didn t

room service breakfast was just what i needed with a busy schedule

the food and service 24/7 (kitchen).

are two friends and we were feeling uncomfortable about all the sexy parking garages at the entrac and the

ask for tips everywhere (i'm used for it only for dinner or after some help): at breakfasts, for laundry

breakfast was good and location too. very clean.

parking and staff

the pool and de breakfast

the pool and de breakfast

laundry was expensive and i had to go out for

they would just have breakfast included in the current rate, and a little more easily accessible from bigger

the menu at breakfast was perfect, clean and warm room, no noise ...

good breakfast and parking lot

nice breakfast

other guests have mentioned , it would make more sense to have a fully equipped kitchen, rather than having to

kitchen was a sham (a fake)

large clean units in an area where we could walk to everything. secure parking area.

spacious, off street parking. staff helped with bags up two floors

not one utensil or dish to be found in the kitchen

the hotel has available parking.

parking is free and inside of the complex, well protected

wifi was spotty. only one wall outlet.

wifi a little slow and iffy, but its mexico

i liked that i could take with me my pet

it's a bit old and the dinning area (for breakfast or any other meals) was closed

the parking is behind closed gates so vehicles are secure

breakfast all goed

breakfast was good and it's close to shops, pharmacies and places to eat

hotel provides parking but it's off premises

included breakfast was great, but the lunch (club sandwich) was awful

location, big bed, nice to have use of a swimming pool, staff were really lovely and

the pool was nice, and the jacuzzi (100 pesos to heat it up, for private use) was excellent and a

lol) it would be better if there is a simple piece of paper with the breakfast 'menu' on, so you know what is

breakfast and the restaurant were bad for the price and a four star rating

laundry service somewhat expensive as with most hotels. gym can use an upgrade.

there is not enough parking in the hotel

parking

parking and although we were paid the police gave us a ticket and took our liscenece plate

central location parking on site

wifi: strong wifi overall: the noise is awful in this (newly build) hotel

noisy neighborhood, not enough parking, tariff changes

parking lot is tiny

a parking space, had one reserved, drove out for dinner, came back and my space was altrady taken,

but not enough parking, i had to leave car outside and they then take it elsewhere to park, noisy neighborhood

location and parking

clean, gated parking

wifi didn t work very well

there is secure parking, and the staff is helpful and friendly

wifi in our room was very weak

were closed at the time the room was very noisy, we had loud music from 6am until 10pm from the gym that is

rooms are not sound proof, very annoying with the loud music starting in the morning at 6:15 (gym) and on friday

the gym opposite (and at the time of my stay the nearby the building works) start early in the morning

because of the mall with restaurants, the hotel restaurant and bar were empty

comments that if you want to go to the hotel by taxi, the taxi has to pay to enter the mall s parking lot,

the parking lot they broke into my car, they stole my lights and side rearview mirrors

gym although very small,swimming pool looks good.

gym although very small,swimming pool looks good.

lack of laundry and washing machine

quickly check in, very good including breakfast

room service food was horrendous, they brought the wrong drink originally and then the guy who

the options for breakfast were limited

hotel was spacious enough, it had a big breakfast area, and also an area next to the lobby to work or just charge

air conditiones broken, delay in bringing clothes for laundry

staff very helpful and even the restaurant and bar of the hotel were excellent

wifi speed good without problems

or dinner, friendly and helpfull staff which allowed me early checkin without additional fee, big parking

free parking and valet service

staff made no effort to compensate and when asked for a late check out

late check out without additional charge

wifi was not good, i have to change room

wish the gym had some foam rollers to be able to stretch but that s about it but other than that i loved

i give the maximum points because the staff is very polite and because they allowed me a late check out without

accessibility to a shopping mall, cafeteria area with great scenery also laundry facilities

the breakfast was okay, and the location perfect for me. i like the view from my suite.

located close to terminal norte. clean spacious suite. good breakfast

my kids love to have starbucks in there as well

the breakfast was good and has a good view of the city

although a small bar of soap was provided in the bathroom, i could not find any shampoo

breakfast and dinner are excellent good, and it's not a noisy hotel despite its closeness to

we only had breakfast at the hotel

the breakfast is good. and the restaurant food is very good too. very good mexican food

we only had breakfast at the hotel which was good but the coffee not so good

cleanliness, basic assistance, wifi was almost non existent, room security was laughable, bed linen was shocking

good restaurant. good room service. great shower with strong pressure and lasting heat!

felt safe and comfortable. had private parking.

the wifi does not work in the room, just on the lobby and hallway.

room service was rude, i had to request 3 times for extra blankets and towels because they didn't

it was nice and clean, room service was nice too

everything was clean and safe and it was a good location. there was secure parking.

tiny gym with little equipment

we ordered room service, which was delicious, and everyone we interacted with at the hotel was exceedingly

the wifi.

wifi at times gets knocked off but that's the least of the worries compared to all other things

breakfast can be delivered by room service.

the service at breakfast was very professional and friendly

it had a great breakfast choice too

wifi was awful but compared to other places in the city it s acceptable

breakfast is delicious

the breakfast was very simple, the room had little light, the last one had no room service.

to park, was denied first at the security guys, and was told to continue to find our parking, that ment a lot

the hotel room may need some renovation, but was very good for the price. free parking as well

breakfast... it took way too long for them to prepare food

like the gratis breakfast in the small restaurant every morning, and the evening reception attendant was very

business area is very good and staff is so polite and moreover wifi speed is very good

the noise in the halls. people were talking and some kids screaming. it was uncomfortable.

was great the services, location,good opcion in breakfast, bed is comfortable , and general we have a great

the staff forgot to provide towels in the room. the gym is very small and no ac

they also offer buffet breakfast until 9am and coffee 24 hours a day

they also advertise laundry service that they do not have

parking lot

bad wifi and very bad showers

the wifi wasn't working all the time, but is not the end of the world

bad wifi in the rooms, very limited breakfast options

i asked for check-out and laundry options, they replied a day later, when it was too late

room didn t get any wifi because too far from the main area

the wifi is too slow can t do enything

wifi was slow and inconsistent

wifi wasn't great

time in mexico city and love this hotel in particular, specially the kitchen staff dealing with breakfast i

the double beds were small in size , not good for a big family with 3 kids

breakfast great , staff real nice you should have more food on vending machines just not candy

the wifi and cell connection in our room was absolutely awful.

the breakfast was awesome

convenient and clean, breakfast was good and the hotel crew were very friendly and couldn't do enough for you

i also hated that someone has to open the gate of the parking lot

also enjoyed the free breakfast the hotel offers

clean and well appointed. decent gym

wifi

noisy a/c, in my case confused laundry service, the hotel's surroundings do not invite for a stroll outside

great gym and pool facilities

been requested to pay mini bar when 1

everything was good, clean and nice people. top floor has pool and gym.

the rooms had no water and empty mini bar

indoor parking, 24 hour-reception

good wifi in the room which

room service was excellent and the cleaning was well done

wifi??

room service is offered

laundry service took over 40hours to get back to me despite them stating it would be back by 9pm

provided laundry service when one of our children got sick and soiled his clothes

no laundry services inside facility.

the food of the restaurant, is very bad and expensive. not the breakfast buffet, that was good.

good breakfast very clean