no wifi signal in our room

ample parking spaces

parking was easy

ample parking and opportunities to walk the dog

fabulous restaurant with amazing menu, good bar and excellent

only significant drawback is the total absence of mobile phone signal and slow/unreliable wifi

setting was beautiful , staff very pleasant and polite , the dinner was amazing and the breakfast was lovely

wifi weak

no mobile signal, the wifi is poor

cozy bar area where dogs are welcome

the food was delicious, the room we stayed in was beautiful and the atmosphere in the bar and restaurant was

restaurant food was very good as was the breakfast

staff were friendly and welcoming, excellent location, parking and food

ensure breakfast bar is restocked

old-worldly country charm that immediately makes you feel at home, alongside plenty of easy parking

the corridor immediately outside was filled with laundry bags and rolls of carpet, the space should definitely

parking ,spa ,breakfast ,view from room ,bus stop outside ,always loved the sun pub in

made use of the gym, pool, steam room and jacuzzi

i loved the swimming pool and steam room etc

swimming pool, gym, tennis anf golf - all these superb facilities made my visit unforgettable

no laundry bag

lovely traditional room, modern bathroom, good wifi, relaxing spa, excellent staff.

gym well above average spec

used the spa facilities and that was enjoyable too - pool time for the kids was for two hours in the afternoon

interior of the whole place is magic specially the bar room

there were a large number of laundry bags left in the hallway for around 2-3 days which obstructed the route

laundry bags dumped on chairs in public areas making in

laundry and very difficult to manoeuvre ourselves and our bags around them

my room was accessed through a laundry room and a lounge that felt like a set for the young ones

decent free wifi

laundry facility is a bonus

extremely pet friendly lovely decor good breakfasts

the bar the restaurant the room the staff cannot wait to visit again.

was excellent, fabulous full cumbrian breakfast

lovely member of staff (drago) so kind to my son (7 years old) at breakfast, wanted to give him a special

the breakfast was really good with very nice waiting staff who ran the breakfast room with precision

pet friendly had to stay right at the top of the building with winedy stairs

the choice of breakfast was superb and very well presented and tasty

hotel says it is dog friendly but very limited area to eat in with your pet, not allowed in the restaurant

we have eaten at the hotel many times both in the bar and restaurant but this is the first time we have stayed

food is great, lovely staff and service lovely historic building, cosy bar and lovely rooms

with ample parking you can do some great country walks from the hotel door

evening meal in bar excellent, the steak & ale pie obviously home made and was delicious

sized rooms with plenty of free parking

perhaps additional bar staff.

parking at times lacks organisation, but does not spoil, possibly patient is the answer.

central with parking

we liked everything except the bar area

wifi which was needed for work

maybe a bit more room service, top up loo paper etc

excellent staff, good clean beds and laundry and excellent facilities

bedroom was extremely noisy through the night clicky radiator and noises from laundry

the view was the back of the hotel laundry, a grubby flat roof, a field with a broken shed in it

the spa and the food. i have an allergy to onions and they were very accommodating.

free parking

it was our 10 year anniversary and this was a nice day and night away from the kids to celebrate

very convenient, central location. staff very friendly, and efficient. comfortable bed free wifi

lovely, friendly staff on check out parking system very handy early check in and late check out for additional

early checkin and late check out

adjacent free car parking

at check-in was fantastic and friendly, as we're the bar staff and the male at the dining

downstairs bar is very good - broad selection of drinks with ample seating for private conversation

wifi was a bit patchy

the 20% off drinks at the bar bed was very comfortable

there had been a small but nevertheless serious outbreak of sickness (alcohol related with some 'kids

dirty laundry lined up outside our room

also, carpets in some walkways appear dirty, and laundry taken from the rooms is left on the walkway floors,

i didnt like the noise from the laundry early on sunday morning

location was great and laundry service was perfect and cheap

it was right by the laundry room and the windows were tiny

great laundry service

great wifi

we struggled to locate the rear parking of the hotel so ended up paying 11 for 24hrs

great location rooms spa and meals

location, price and free ev charger

safe private parking

out of sight parking. great for motorcycles

ambience of bar and restaurant - good evening meal and breakfast

very poor internet signal including their wifi

very clean and well presented ample car parking lovely little garden with play are for young kids brilliant my

parking was on the property with plenty of spaces

arrival the parking was easy, very quiet

character of the place was excellent, parking ok, decor of the room was excellent.

loved the location and the views were spectacular, breakfast cooked fresh to order was nice to

amazing coffee and breakfast

1st night we stayed we where kept awake by the boiler or laundry room banging noise most of night, not the best

close to major routes and the centre, outstanding breakfast, plenty of free parking

not far from the motorway. good parking. great price and very friendly staff.

ample free parking

the breakfast was delicious, enough options for everyone to be happy

needed to have my clothes pressed and as i have travelled from out of the country, i needed some laundry

always use this hotel as a stop off on our way to scotland, we like the fact it is pet friendly

wifi is patchy

hotel was lovely, great parking, entrance and room was great for the night too with carpet and a good bathroom

beds comfy and we loved the pool and hot tub

their room view looked the laundry, and a big black flat roof

our room was at the back of the hotel with views of the laundry area so i

poor breakfast buffet and service, a de luxe room whose outlook was the bin store, laundry room and

there was plenty of parking & the hotel was dog friendly

said there was 24hour room service but had to beg to get sandwiches in the bar at 21

night, could hear a washing machine, alarms and walking around, our room must have been under the laundry room

the staff were very attentive and friendly, the gentleman on the bar was especially friendly and made us feel

room service would be nice

breakfast and dinner were excellent, the staff delightful and the trouble taken over my dietary

is a lovely town and we enjoyed the restaurants, shops, and most of all the park where the kids could play soccer

kids running around for hours

the hotel provides free parking

barely a phone or wifi signal to be had in any location

quiet location, perfect for parking our motorbike overnight

- location, staff, cleanliness, modern decor, food (two vegans easily catered for), room service, large balcony

- very friendly, relaxed atmosphere, allow dogs and fantastic, very tasteful breakfast

weather was wild & that affected the wifi, but the grounds & views more than made up for that

welcoming as it was quite dark at the entrance and there were no signs anywhere for reception or parking didn

woke up and enjoyed a spacious room and delicious breakfast

the well stocked honesty bar provided an excellent start to the evening

my laundry was done by the hotel

maybe the bar could have been open till 11pm ?

the wifi password didn't work!

was excellent the restaurant was accommodating as we had a dog they let us eat in the bar and didn t forget

comfortable bed and trouble free wifi

50 for a letter bottle from the room service which was astronomical

ordered room service for both dinner and breakfast and it was all perfect

great breakfast

the breakfast was outstanding (we had room service) as was the dinner the night before

excellent bar selling big choice of spirits and real ales that are as good as you can get

i had breakfast with my dog in the bar area and the food was amazing

busy area and hotel so parking is tight

dog-friendly, the dining space for those with dogs is a little cramped as its within the bar area

would have been nice to have tv in room and better wifi. however made it more relaxing without.

wifi could be improved, fan in the bathroom was a bit noisy (i'm be picky)

good sized room, easy parking, offered a good mix of

plenty of parking

convenient parking

meals were filling and delicious - both presented very well and reasonably priced, plenty of free parking directly

location to view the lakes, lovely breakfast and the dinner in the bar was exceptional

to breakfast unfortunately not so good it was cold and and chewy our room i think was above the laundry room it

poor wifi

staff were very accommodating with me being 8 months pregnant, breakfast was cooked fresh everyday with plenty

the restaurant / bar for evening meals had a good selection, good quality and reasonably priced

breakfast was delicious

there s nothing like sitting next to a fireplace on a cold winters day

setting car parking was ample efficient check out big comfy bed room kept clean good wifi good room heating,

the wifi was good

free wifi was a bonus

the staff were amazing from check-in to restaurant to bar service.

somehow they missed it and we traced it to the laundry facility

hotel, amazing breakfast and food

breakfast was very good, and we had delicious bar snacks when we arrived as the restaurant was closed

it was a shame that the restaurant was not serving evening meals- only bar meals

both breakfast, the snacks in our room as a welcome present plus the bar snacks (and cocktails) were delicious

access was through reception including food sauna laundry only 4 course menu available in evening at 40 per

we stayed for no longer than half an hour when approx another 10 towels were stacked high and the laundry basket

i think the room is above the kitchen

couldn't fault the food or the dining room service

the food was fabulous & the bar person

location. good food on site. bikes got their own safe place in big laundry across street

great bed with clean laundry with a fab smell of cleanliness

rooms at the back where noisy with extractor motor going and laundry room close by.

delicious food in the pub and excellent breakfast

guess parking could have been better, although this should not detract from the overall experience

hotel is ideally positioned within grasmere with pleasant gardens and views and ample parking

in the main hotel there is a restaurant and bar withe a good selection of drinks

fabulous breakfast and very welcoming staff

very comfortable lounge with real fire, and bar/restaurant, with breakfast from 8 until 10

charging a tip on the bar bill, think it s cheeky, iv had that in restaurants before but never a bar

very unprofessional - don t hang out your dirty laundry in front of the guests

laundry that was kept on the floor outside our room

breakfast was faultless

amazing hotel on a lake free parking

room service menu is very limited, doesn't include anything for a breakfast!!

unfortunately the 'drying room' was a small shed outdoors filled with other wet gear plus hotel laundry and

charge point for car would have been useful maybe a bike parking

great food at breakfast and dinner

breakfast was delicious. evening meals great. staff were helpful and friendly

a perfect place, the poor wifi in this and other valleys is both an irritation and a blessing!

amazing breakfast options to choose from

breakfast was good. nice selection of food available. staff was efficient and pleasant.

lacking in info in the room re the hotel eg wifi

luxurious room overlooking the grounds amazing evening tasting menu & lovely breakfast

breakfast and service was great

woke up at 7am to the laundry collection and delivery van which went on pushing trolleys for bout 40-50 minutes

also - hardly any vegan options on the stove or room service menu

the location and setting of the hotel. plus all the facilities of the gym, spa, sauna etc

food left on the wall outside our room all day from people's room service.

sure but i liked it so much i thought it would be great to come back with the kids but it keeps saying no kids

room very comfy, wifi good and tea etc provided

only slight issue was getting on the wifi but hey

didn't know we were coming with 2 kids

a beautiful character building in a good quiet location and handy parking outside.

the breakfast was lovely and the host was so accommodating!

would 've scored a ten but our room seemed to be next to some laundry room or something and i could hear a low

tv on the bed side didn't connect to wifi so limited channels

the food was amazing, best breakfast ive had when staying at a hotel

the rooms the breakfast the staff the facilities absolutely everything

about this hotel, the staff extremely welcoming and friendly, fabulous spa facilities, delicious breakfast and

no reception, no room service/laundry refresh, noisy, small double bed

some better parking arrangements, however i can see there are not many parking options nearby

wifi didn't work , front door key slightly difficult to use, free car parking is good but some

free parking is offered a distance away but i chose to use the pay & display across the road as it was

so central and free parking

the breakfast was absolutely spot on

excellent location, room and amazing continental breakfast

just on the edge of the town, so no noise and across from the recreational grounds so the kids loved it

of choice for a continental breakfast

the breakfast was nice, wish they had scrambled eggs though

the evening asked to change to a different room they said hotel was fully booked would not change room service

central location, ev chargers

breakfast was delicious

breakfast the next morning was great

the bar and restaurant are very comfortable, two lounges in the main house and a smaller lounge in the

dirty laundry was left outside rooms for a whole day

evening meal in the pub and breakfast in the morning was spot on

wifi wasn't very good kept loosing signal and tv was the same

information regarding hotel entry after bar closing etc and unable to contact anybody to advise over the hotel

very warm welcome from friendly staff, clean warm rooms, wonderful breakfast and evening meals and a great

we had both breakfast and dinner in the hotel twice and everyone in the party thought the food was very

location with dramaric scenery and walking fantastic staff and lovely rooms great breakfast and

the bar was rather quiet and had to close quite early

the bar area is a little bleak

ample parking