the breakfast was excellent myself and some guest dined in the restaurant which is of a variation on

breakfast was good. nice selection of food available. staff was efficient and pleasant.

excellent kitchen staff is obvious immaculate, beautiful grounds no setting friendly, attentive staff;

when we paid in the morning, some items from the bar were missing from the invoice (which we told them)

upon arrival to show new guests the downstairs layout as we didn't discover the drawing-room and bar until the

great bed with clean laundry with a fab smell of cleanliness

rooms at the back where noisy with extractor motor going and laundry room close by.

location. good food on site. bikes got their own safe place in big laundry across street

location in the centre of the town with great free parking behind the pub

good wifi

staying in a room above the kitchen

welcoming as it was quite dark at the entrance and there were no signs anywhere for reception or parking didn

of parking

- very friendly, relaxed atmosphere, allow dogs and fantastic, very tasteful breakfast

grounds are stunning ,good parking,good views, dog walking, the food was awesome, hats off to terrance & the

needed to have my clothes pressed and as i have travelled from out of the country, i needed some laundry

in the restaurant, kids meal was great value, swimming pool clean and a good temperature

clean rand large oom, free parking and good food

parking was a little difficult

for supper in the restaurant i was told (because i was accompanied by my pet) to sit in the conservatory area

- altho laundry would have been handy (think old info on booking

parking was excellent and there are 2 charging points for electric cars

the breakfast was delicious and so beautifully arranged, our children especially loved the waffles

the bar area and breakfast were very good, with a nice cheerful server

easy parking in a car park at the back

the view was the back of the hotel laundry, a grubby flat roof, a field with a broken shed in it

excellent staff, good clean beds and laundry and excellent facilities

bedroom was extremely noisy through the night clicky radiator and noises from laundry

little staff around , one person seemed to be managing a lot of areas bar and dinning room

the room was cold and no room service so i had to stay in a dirty room throughout

the night shift workers on the bar could have been more helpful

up about 3am needing a drink and down in the bar bought some fanta

great being able to do a late check out for £10

very convenient, central location. staff very friendly, and efficient. comfortable bed free wifi

pity we were charged for our pet but glad it was pet friendly

1st night we stayed we where kept awake by the boiler or laundry room banging noise most of night, not the best

extremely good value. clean spacious hotel. good location and private parking

only complaint wifi hit n miss..

food was available as either room service or could be eaten in the restaurant amd was very good and reasonably

possibly beer on tap in the bar area

i didnt like the noise from the laundry early on sunday morning

also, carpets in some walkways appear dirty, and laundry taken from the rooms is left on the walkway floors,

rooms were clean we checked in at 5 and asked for laundry to be done but we were checking out at 6 am the

it was right by the laundry room and the windows were tiny

location was great and laundry service was perfect and cheap

an independent traveller while knowing that staff were responsive & easy to contact either by room service phone

the small bed. the room literature which said no wifi password needed when it was!

advertises 24hour room service however this is not provided.

poor wifi. poor tv channel selection. paying for parking @ 12 per day!

the whole hotel was spotless clean, the staff especially aiden at the bar was top notch service

great laundry service

the bar shutting so early

hotel is beautiful, stately, spotless, comfortable, spacious, warm in the winter, with secure parking, perfect

the room had everything you would expect including good free wifi, a kettle etc

t t get tv to work and there was no room service menu but i didn t ring reception again and i m sure

friendly staff who were really helpful, lots of parking, comfy room, great location for exploring kielder water

was good variety in the continental breakfast

breakfast continental (but still hearty

the room was great, the bed large and comfy, the bathroom modern with plenty of hot water, good wifi, and the

bar area, very friendly regulars, never been spoken to in a bar for a very long time

in experience was great, arrived at early to find rooms ready and car parking was available

parking at times lacks organisation, but does not spoil, possibly patient is the answer.

excellent location in the centre of penrith and being pet friendly was an excellent addition

the receptionist was very friendly when we booked in, offering secure room for our golf clubs and trollies rather

breakfast was great, the bar has a wide variety of drinks including a good selection of beer too

fabulous restaurant with amazing menu, good bar and excellent

couldn t get wifi to work

maybe the wifi could be better

parking was easy

no wifi signal in our room